Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Nice staff
Comfortable rooms
Cons:
Dirty pool
Poor location

Categories

Cleanliness
8.58
Several reviews mention cleanliness positively, but issues with pool cleanliness were noted.
Service
9.55
Positive mentions of attentive staff throughout several reviews.
Location
8.59
Location mentioned as far from the center, but acceptable for industrial area access.
Room Quality
9.04
Rooms described as comfortable and well-maintained by most reviewers.
Amenities
9.07
Amenities such as breakfast and pool received positive feedback.
Value for Money
8.53
Concerns about pricing and charges for basic services, affecting value perception.
Food and Beverage
9.08
Breakfast was praised, but some food items were described negatively.
Overall Experience
9.55
Overall sentiment is positive, with slight frustrations but generally good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:40

Property Description

Luxurious Accommodations
Experience comfort and convenience in our spacious rooms at the 4-star Novotel Manaus. Enjoy free internet access, a minibar, and a private bathroom for a relaxing stay.

Fantastic Amenities
Indulge in our outdoor swimming pool, gym, and tennis courts. Unwind by the poolside with a refreshing drink from the pool bar or explore local and international cuisine at our restaurant with 24-hour room service.

Explore and Relax
Take advantage of our multilingual tour desk to plan exciting day trips around Manaus. After a day of adventures, unwind in the tropical garden or on the sun loungers by the pool.

Book your stay at Novotel Manaus now for an unforgettable experience!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAO

Location

Guest Reviews

9
Based on 416 reviews
Cleanliness: 8.58
Service: 9.55
Location: 8.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
W
Walter • couple • br
7
Custo benefício ruim, caro pelo que apresenta.
Pros:

Ar condicionado

Cons:

Cama

2026-10-24 • via Nuitee
C
Costa • family_with_children • br
10
2026-10-23 • via Nuitee
H
Heraldo Ariel Mora Garcete • couple • br
8
Experiência Incrivel
Pros:

Café da manhã impecavel

Cons:

Tinha água no chão do quarto na hora da entrada check in

2026-10-23 • via Nuitee
C
CRISTIANO • family_with_children • br
9
Pros:

Conforto, comodidades, café da manhã.

Cons:

Um pouco longe do centro, mas eu já sabia.

2026-10-19 • via Nuitee
N
Nadia mantovani • family_with_children • br
9
Vale a pena
Pros:

Café da manhã excelente. Funcionarios muito gentis e prestativos. Restaurante muito bom

Cons:

Tudo otimo

2026-10-19 • via Nuitee
C
CRISTIANO • family_with_children • br
9
Pros:

Café da manhã, comodidades, espaço em si.

Cons:

Um pouco longe do centro.

2026-10-19 • via Nuitee
C
Cleiciane • family_with_children • nl
6
Ainda bem que não fiquei as duas semanas completas no hotel
Pros:

Gostamos do tamanho do banheiro, agradável.

Cons:

Iluminação demais(uma luz pequena talvez ajudasse), barulho, cama muito pequena, pedi um berço e me trouxeram um berço de ferro, pedi a troca do berço por conta do ferro, trouxeram um de madeira que se meu filho ficasse em pé caía no chão. (Dica: talvez saber o tamanho da criança, antes de planejar um berço pra um quarto). O quarto poderia ser um pouco maior. Limpeza não existia no quarto, somente retirada de lixo. Pia do banheiro suja e local de tomar banho com fungos. Piscina suja, não muito agradável como nas fotos. Funcionários não muito alegres. Sem contar que vi o pessoal da cozinha comentando sobre hóspedes que acho isso um cúmulo. Cadeira de criança pessima. O hotel não é para férias, hotel de pessoas que trabalham no distrito. Então não espere pessoas felizes o tempo todo.

2026-10-11 • via Nuitee
I
Ivan Pires • couple • br
8
Pros:

Limpeza e boas roupas de cama e banho.

Cons:

Banheiro. Especificamente da porta do banheiro, eis que não fecha direito e não permite privacidade adequada.

2026-10-08 • via Nuitee
J
Jailson • extended_group • br
10
Foi maravilhosa minha estadia
Pros:

Muito sofisticado e agradável

2026-10-08 • via Nuitee
E
eirobr • solo_traveller • br
8
Pros:

Qualidade das instalações.

Cons:

Preço devido à localização.

2026-09-18 • via Nuitee
S
sophie • solo_traveller • fr
8
Pros:

The staff and reception desk team adresses very well the clients needs. Great service.

Cons:

The swimming pool area should be renovated (floor)
Location: A bit far for the centre (15 mn taxi)

2026-09-16 • via Nuitee
J
Jair • couple • br
8
2026-09-15 • via Nuitee
S
Susana • solo_traveller • pt
8
2026-09-15 • via Nuitee
C
Cesar Teruo • couple • br
9
2026-09-15 • via Nuitee
R
ROBERTO • solo_traveller • br
9
2026-09-12 • via Nuitee
M
Maria De Fãtima • couple • br
8
2026-09-10 • via Nuitee
D
Dominic • extended_group • nl
9
2026-09-09 • via Nuitee
W
William • solo_traveller • br
9
Pros:

Do ambiente tranquilo e do quarto aconchegante

Cons:

Os preços no QR code não condiz com o valor verdadeiro na hora de pagar

2026-09-07 • via Nuitee
C
Cesar Teruo • couple • br
8
2026-09-07 • via Nuitee
F
Fabiana • family_with_children • br
8
Ok
Pros:

Banho é bom, piscina estava ok, academia regular

Cons:

A porta do quarto estava quebrada, não travava. Mesmo pedindo para consertar, ninguém se importou. Segurança é importante.

2026-09-06 • via Nuitee