Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Nice staff
Comfortable rooms
Cons:
Dirty pool
Poor location

Categories

Cleanliness
8.58
Several reviews mention cleanliness positively, but issues with pool cleanliness were noted.
Service
9.55
Positive mentions of attentive staff throughout several reviews.
Location
8.59
Location mentioned as far from the center, but acceptable for industrial area access.
Room Quality
9.04
Rooms described as comfortable and well-maintained by most reviewers.
Amenities
9.07
Amenities such as breakfast and pool received positive feedback.
Value for Money
8.53
Concerns about pricing and charges for basic services, affecting value perception.
Food and Beverage
9.08
Breakfast was praised, but some food items were described negatively.
Overall Experience
9.55
Overall sentiment is positive, with slight frustrations but generally good stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 13:40

Property Description

Luxurious Accommodations
Experience comfort and convenience in our spacious rooms at the 4-star Novotel Manaus. Enjoy free internet access, a minibar, and a private bathroom for a relaxing stay.

Fantastic Amenities
Indulge in our outdoor swimming pool, gym, and tennis courts. Unwind by the poolside with a refreshing drink from the pool bar or explore local and international cuisine at our restaurant with 24-hour room service.

Explore and Relax
Take advantage of our multilingual tour desk to plan exciting day trips around Manaus. After a day of adventures, unwind in the tropical garden or on the sun loungers by the pool.

Book your stay at Novotel Manaus now for an unforgettable experience!

Important information:

Please note that minors under 18 years of age must be accompanied by their parents and present an official ID. If only one of the parents is with the minor, the absent parent must provide a written authorization. If another person other than the parents is designated to accompany the minor, both parents need to provide a notarized authorization for that person.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MAO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 15 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

9
Based on 307 reviews
Cleanliness: 8.58
Service: 9.55
Location: 8.59
Room Quality: 9.04
Amenities: 9.07
Value for Money: 8.53
Food and Beverage: 9.08
Overall Experience: 9.55
D
Daniela • family_with_children • br
8
Pros:

café da manhã e estrutura do hotel

Cons:

o quarto era extremamente úmido, ou a gente congelava ou ele pingava a água que ia condensando nas paredes.

2026-04-23 • via Nuitee
T
Thales • solo_traveller • br
10
Excelente custo benefício.
Pros:

O café da manhã é excelente, varias opções, completissimo, incluindo tapioca e omelete feitos na hora. As camas são bem confortáveis. A piscina é muito agradável, brinquedoteca é pequena mas acomchegante. O ar condicionado, a TV, o frigobar e o cofre tem excelente qualidade e funcionam mto bem! A recepção é rápida e atenciosa. O quarto é familiar, acomodou bem 4 pessoas, coisa rara na cidade.

Cons:

Nada que comprometa mas alguns detalhes que podem melhorar. A Wifi exige um cadastro longo, burocrático e desnecessário. Pelo padrão de hotel, o chuveiro sai pouca água. O chuveirinho tem mais pressão que o chuveiro. Fui pegar meu chinelo que entrou por baixo da cama e percebi que embaixo da cama não é limpo. O hotel fica na zona industrial, um pouco afastado do comercial. Vc precisa de carro pra tudo.

2026-04-22 • via Nuitee
A
Andrade da Silva Camapum Guedes • family_with_children • br
9
Pros:

Hotel confortável!

2026-04-21 • via Nuitee
L
Ludmila • couple • br
9
2026-04-21 • via Nuitee
P
Paola • couple • co
9
Pros:

La habitación es espaciosa, limpia y organizada, el desayuno es bueno y la atención es buena.

Cons:

La ubicación es un poco alejada de los principales sitios turísticos.

2026-04-12 • via Nuitee
U
Ute • extended_group • nl
8
2026-04-07 • via Nuitee
M
Milena Carvalho • family_with_children • br
7
Um hotel até que bom. Mas tem que pagar o café da manhã fora a parte.
Pros:

Localização

Cons:

Quartos pequenos.

2026-04-06 • via Nuitee
S
Selma Regina • couple • br
10
2026-04-05 • via Nuitee
S
Selma Regina • couple • br
10
2026-04-05 • via Nuitee
S
Sinara Gerla • family_with_children • br
10
2026-04-04 • via Nuitee
Édio • solo_traveller • br
9
Excelente
2026-04-02 • via Nuitee
P
Pacheco de Andrade • family_with_children • br
8
Ótimo hotel para ficar em família!
Pros:

Chuveiro gostoso, camas confortáveis e limpas. As áreas comuns do hotel, isso inclui o restaurante, são muito bonitas, bem decoradas, e o café da manhã delicioso!

Cons:

As áreas externas em volta da piscina podem receber mais manutenção.

2026-04-01 • via Nuitee
J
JAIR DELMAR DE CARVALHO • couple • br
8
Pros:

Limpeza, organização. Hotel bonito.

Cons:

Fizeram uma reunião geral e chegamos e não podia tomar nada. Reunião geral e não atender os hóspedes é muito amadorismo.

2026-03-30 • via Nuitee
M
Moab • family_with_children • br
8
2026-03-25 • via Nuitee
M
MARCOS CALMON • extended_group • br
9
Ótimo
Cons:

Internet nos quartos inferior

2026-03-21 • via Nuitee
R
Robson • family_with_children • br
10
2026-03-14 • via Nuitee
E
Elimar • solo_traveller • br
8
2026-03-02 • via Nuitee
R
rudson • family_with_children • fr
8
Pros:

Hotel com uma boa estrutura. piscina , quartos com espaço e gym. Staff super gentil e educados.

Cons:

Falta de "jogo de cintura" do responsavel.

2026-03-01 • via Nuitee
A
Abraão • solo_traveller • br
10
2026-03-01 • via Nuitee
A
Abraão • extended_group • br
10
2026-03-01 • via Nuitee