Children allowed

Facilities

Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Great location
Helpful staff
Cons:
Noise issues
Cleanliness concerns

Categories

Cleanliness
6.89
Several remarks on the room being dirty and mould present in the shower.
Service
9.36
The staff received positive remarks, consistently described as great and lovely.
Location
9.4
Multiple reviews highlighted the excellent location close to Surfers Paradise and attractions.
Room Quality
7.85
Mixed feedback on room size and amenities, some positives, but issues with noise and cleanliness.
Amenities
7.38
Amenities had some positives; however, the pool area was described as run-down.
Value for Money
9.34
Guests felt they received good value for their stay, particularly given the location and spacious rooms.
Food and Beverage
8.89
No specific feedback, assumed standard quality for this hotel tier.
Overall Experience
8.86
General consensus indicates a good experience with a few notable concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:35

Property Description

Modern Boutique Accommodation
The Island in Surfers Paradise offers modern boutique accommodation with air-conditioned rooms featuring balconies with stunning city, mountain, or pool views. Each room is equipped with a flat-screen TV, kettle, and a private bathroom with complimentary toiletries.

Vibrant Dining and Entertainment
Guests can unwind at the popular Rooftop Bar or indulge in delectable dishes at Goldie restaurant and bar. The hotel's sun terrace and pool provide the perfect spots to relax. Additionally, the bustling nightlife, eateries, and shops of the Gold Coast are just a short stroll away.

Convenient Location
Situated in the heart of Surfers Paradise, The Island is conveniently close to attractions like the Casino and Pacific Fair Shopping Centre. With free WiFi and Gold Coast Airport nearby, this hotel offers the ideal blend of comfort and convenience.

Ready to experience the vibrant charm of The Island? Book your stay now and make unforgettable memories!

Important information:

Please note that there is a 1.6% surcharge when you pay with a Visa, Mastercard or American Express credit card. Please note that The Island does not accept cash as a form of payment.

All guests must present a valid credit card and photo id on arrival at the hotel to check in. An AUD 100 per night pre-authorization will be held for incidental charges.

Guests under the age of 18 can only check in with a parent or official guardian, Over the Schoolies weeks held annually on the Gold Coast, 21yrs is the minimum age of check in.

Please note that this property has a strict 'No Party Policy'.

We do not have any policies, procedures or resources in place to accommodate the unique needs of school graduates during the annual "Schoolies Week" period. We do not have adequate resources to engage qualified security personnel to guarantee the safety, comfort and convenience of school graduate guests during this period. We reserve the right to refuse entry to guests who are school leavers.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Bar is closed from 2026-12-25 until 2026-12-25

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: BNE

Property Policies

  • Parking

    Private parking is possible on site (reservation is needed) and costs AUD 25 per day.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for AUD 25 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for AUD 50 per person per night when using an existing bed.
    People 13 years old and over stay for AUD 50 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2119 reviews
Cleanliness: 6.89
Service: 9.36
Location: 9.4
Room Quality: 7.85
Amenities: 7.38
Value for Money: 9.34
Food and Beverage: 8.89
Overall Experience: 8.86
R
Ruth • couple • gb
10
A great location in the heart of surfers
Pros:

Central location
Great rooms

2026-04-09 • via Nuitee
B
Bruce • couple • au
8
Pros:

Handy location to shops and tram station

Cons:

A bit noisy over the long weekend that we stayed.
No fault of the hotel, it was the people on the street out on their night on the town

2026-04-09 • via Nuitee
R
Roxanne • family_with_children • au
7
Pros:

Happy hour was great.
The staff were lovely.

Cons:

No breakfast option.
The music in the restaurant was WAY too loud and made conversation impossible.

2026-04-09 • via Nuitee
M
michelledE4390IW • Couples
10
Excellent stay at The Island over Easter
Pros:

D0's: Lovely clean accommodation, plenty of toiletries, great water pressure, plenty of linen supplied,
lovely, fully equipped kitchenette; love staying at The Island; staff were friendly and helpful.
Thank you kindly to management for sorting parking on Saturday; it didn't go unnoticed.

2026-04-08 • via Tripadvisor
L
Lauren • couple • au
10
Amazing view of the beach and night life.
Pros:

So close to everything

Cons:

Window covered up in bathroom

2026-04-08 • via Nuitee
N
Ness • couple • au
8
Pros:

The hotel was newly renovated and the food was great at the hotel restaurant. The room was clean and the location was very close to the beach.

Cons:

It’s above a club that blasts music from 10 am to midnight. The only way to completely drown out the noise is to leave the tv on during these hours.

2026-04-07 • via Nuitee
R
ravinesh • couple • nz
8
Pros:

Beautiful stay. Its so central to everything.
Enjoyed our stay.

2026-04-07 • via Nuitee
M
Mahsa • couple • au
9
Pros:

Highly recommend

Cons:

Best location

2026-04-06 • via Nuitee
H
HSI-AI • couple • au
10
超級棒 下次會再來住
Pros:

位置離海邊很近 房間也很舒適乾淨 樓下餐廳很好吃給他看房卡還可以打折 價格親民

Cons:

無

2026-04-05 • via Nuitee
L
Lisa • couple • au
9
2026-04-05 • via Nuitee
H
Haley • couple • au
10
2026-04-03 • via Nuitee
J
Joseph • couple • au
7
For the price and location to Cavil Ave, perfect for night away.
Pros:

Location and value for money. Bed was comfortable.

Cons:

The rooms and building in general apart from the main bar area was in need of some tlc.

2026-04-01 • via Nuitee
K
Kylie • couple • au
10
Perfect location
Pros:

Close to main area and one block from beach. The room was big, the pillows and bed were really comfortable too.

2026-03-31 • via Nuitee
G
Grayson • family_with_children • au
7
Pros:

Great central location.

Cons:

Forgot about weekend nightlife

2026-03-30 • via Nuitee
M
Maurane • couple • fr
8
2026-03-29 • via Nuitee
J
Joanne • family_with_children • au
8
Pros:

Location, easy check in

Cons:

Parking slightly tricky tight space

2026-03-28 • via Nuitee
G
Glenda • couple • au
5
2026-03-28 • via Nuitee
M
Maria • couple • au
10
2026-03-28 • via Nuitee
I
iskov • couple • au
10
2026-03-26 • via Nuitee
P
Peter • couple • au
4
Fine stay good staff. But nothing special will choose somewhere else next time
Pros:

Nicely renovated good atmosphere.

Cons:

The parking situation was horrendous. And the outside looked like it was from the 1980’s I understand it’s been repurposed. But it shows

2026-03-26 • via Nuitee