New Osaka Hotel Shinsaibashi

Hotels
8 (896 reviews)
Chuo-ku Nishishinsaibashi 1-10-36 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise disturbances
Maintenance problems

Categories

Cleanliness
7.33
Several mentions of cleanliness issues, including less than satisfactory cleaning in bathrooms and previous guest items found.
Service
8.8
Staff were frequently described as friendly and attentive which enhances overall service quality.
Location
8.84
Convenient access to public transportation and highly praised location.
Room Quality
7.29
Issues with room amenities like poor water pressure and noise disturbances impacted the overall room quality.
Amenities
7.82
Good amenities like free coffee machine were appreciated, but noted issues with maintenance.
Value for Money
7.78
General sentiment indicates a fair value for the services provided.
Food and Beverage
8.33
Breakfast variety and quality received positive mentions.
Overall Experience
7.8
The experience was generally positive with several highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:26

Property Description

Convenient Location and Modern Amenities
Experience the ultimate stay at New Osaka Hotel, just a stone's throw away from Shinsaibashi Station. Indulge in the comfort of air-conditioned rooms equipped with free Wi-Fi, VOD, and in-room massage services.

Delicious Dining Options
Savor a delightful buffet breakfast with a mix of Western and Japanese cuisine at Adustam. For dinner, treat yourself to a culinary experience at the hotel's restaurant.

Nearby Attractions and Shopping
Explore the vibrant surroundings with shopping centers like Daimaru and Shinsaibashi arcade within walking distance. Don't miss out on visiting Osaka-jo Castle and the bustling Namba area, easily accessible from the hotel.

Book now for an unforgettable stay at New Osaka Hotel Shinsaibashi!

Important information:

The restaurant is closed on Mondays.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 896 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
O
osamu • couple • jp
9
Pros:

目的地に近く、公共交通機関も近く便利、食べ歩きにも便利で快適

Cons:

特に無し

2026-02-08 • via Nuitee
B
Boris • family_with_children • nl
8
2026-01-31 • via Nuitee
M
masanori • family_with_children • jp
6
2026-01-31 • via Nuitee
L
Louis • family_with_children • ca
8
A very good moment thanks to the staff!
Pros:

The staff and services were exceptional, thank you everyone!

Cons:

The mattress could be better (maybe too old?) and unfortunately there is no laundry room inside the hotel.

2026-01-27 • via Nuitee
羽黛 • extended_group • tw
1
Cons:

太老舊看起來不像三星級

2026-01-27 • via Nuitee
R
RYO • solo_traveller • jp
8
よい
Pros:

設備と立地

Cons:

チェックイン時のスタッフの受付

2026-01-22 • via Nuitee
N
NANKEI • solo_traveller • jp
7
2026-01-19 • via Nuitee
M
MUNEMICHI • solo_traveller • jp
9
2026-01-19 • via Nuitee
N
NORIKO • family_with_children • jp
4
可もなく不可もなくです
Pros:

スタッフの方がとても親切でした

Cons:

洗面台、浴槽の清掃がいまいちでした

冷蔵庫の冷えも良く無い

2026-01-19 • via Nuitee
M
MINAKO • solo_traveller • jp
8
2026-01-19 • via Nuitee
F
FUTSZ • couple • tw
10
Pros:

有免費的咖啡機可以用，飯店乾淨又舒適還很涼，大推薦，有機會再去住那個區域會在選此飯店～❤️

Cons:

隔音較差，旁邊房客很愛蹦蹦蹦的

2026-01-19 • via Nuitee
M
mayuko • solo_traveller • jp
5
2026-01-19 • via Nuitee
A
Atsuya • solo_traveller • jp
10
2026-01-19 • via Nuitee
T
TAKAKO • solo_traveller • jp
9
2026-01-19 • via Nuitee
S
shogo • solo_traveller • jp
7
2026-01-19 • via Nuitee
Y
Youto • couple • jp
7
2026-01-19 • via Nuitee
H
Haruka • solo_traveller • jp
7
Pros:

心斎橋駅からすぐで立地がよく移動にとても便利だった。

Cons:

蛇口の水の出が悪い

2026-01-18 • via Nuitee
U
Urara • family_with_children • jp
8
2026-01-15 • via Nuitee
H
Hiroshi • solo_traveller • jp
6
ゆっくり休めましたので、良かったです。ありがとうございました。
Pros:

ロケーションと受付対応が良かった。受付の方の笑顔が良かった。部屋の概ね掃除はきれいにされていた。

Cons:

部屋の室内照明が暗かった。壁や雰囲気が暗い感じと古い感じがしてイメージが少し良くなかったので、できれば
もう少し明るくリノベーションすることを希望します。VIDEOが壊れていて見れなかった。クーラーと壁の間とかに誇りが見えたので大掃除の時に掃除をするともっと良いと感じました。

2026-01-15 • via Nuitee
P
P • solo_traveller • jp
4
普通
Pros:

立地はとても良かった

Cons:

お風呂のシャワーカーテンが汚れ？かび？ていて気になってしまった

2026-01-10 • via Nuitee