New Osaka Hotel Shinsaibashi

Hotels
8 (896 reviews)
Chuo-ku Nishishinsaibashi 1-10-36 , Osaka , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Fax/photocopying
Ironing service
Massage services
Coffee Shop on site
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast
Cons:
Cleanliness issues
Noise disturbances
Maintenance problems

Categories

Cleanliness
7.33
Several mentions of cleanliness issues, including less than satisfactory cleaning in bathrooms and previous guest items found.
Service
8.8
Staff were frequently described as friendly and attentive which enhances overall service quality.
Location
8.84
Convenient access to public transportation and highly praised location.
Room Quality
7.29
Issues with room amenities like poor water pressure and noise disturbances impacted the overall room quality.
Amenities
7.82
Good amenities like free coffee machine were appreciated, but noted issues with maintenance.
Value for Money
7.78
General sentiment indicates a fair value for the services provided.
Food and Beverage
8.33
Breakfast variety and quality received positive mentions.
Overall Experience
7.8
The experience was generally positive with several highlights in service and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 15:26

Property Description

Convenient Location and Modern Amenities
Experience the ultimate stay at New Osaka Hotel, just a stone's throw away from Shinsaibashi Station. Indulge in the comfort of air-conditioned rooms equipped with free Wi-Fi, VOD, and in-room massage services.

Delicious Dining Options
Savor a delightful buffet breakfast with a mix of Western and Japanese cuisine at Adustam. For dinner, treat yourself to a culinary experience at the hotel's restaurant.

Nearby Attractions and Shopping
Explore the vibrant surroundings with shopping centers like Daimaru and Shinsaibashi arcade within walking distance. Don't miss out on visiting Osaka-jo Castle and the bustling Namba area, easily accessible from the hotel.

Book now for an unforgettable stay at New Osaka Hotel Shinsaibashi!

Important information:

The restaurant is closed on Mondays.An accommodation tax per person, per night is not included in the price and must be paid at the property.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Parking

    No parking available.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8
Based on 896 reviews
Cleanliness: 7.33
Service: 8.8
Location: 8.84
Room Quality: 7.29
Amenities: 7.82
Value for Money: 7.78
Food and Beverage: 8.33
Overall Experience: 7.8
F
Florian • couple • de
8
2026-03-21 • via Nuitee
N
NAOI • solo_traveller • jp
10
2026-03-21 • via Nuitee
S
SAORI • solo_traveller • jp
6
Cons:

They could only hold my luggage until 3pm after checked-out.

2026-03-16 • via Nuitee
H
Hideyuki • solo_traveller • jp
7
Pros:

部屋が広く、トイレのスペースにも余裕がありました。

Cons:

特になし。
手荷物預かりは15時までということでしたが、大阪マラソン参加者は別枠だと嬉しい。

2026-03-11 • via Nuitee
Y
Yu Chen • extended_group • tw
8
Pros:

離車站真的很近 走路很方便

Cons:

沒有

2026-03-11 • via Nuitee
J
jogging • extended_group • tw
8
Pros:

地點很方便，離心齋橋站很近，要去心齋橋筋逛街也很方便，飯店轉角就有全家便利商店，總之地點很不錯，大廳有飲水機可以裝水(冷熱水都有)，也有濃縮咖啡機可以按。

Cons:

房間比想要中小，15平方米，體感上應該是沒有這麼大，不過日本的旅館好像都這樣。

2026-03-09 • via Nuitee
H
HIROKI • solo_traveller • jp
6
2026-03-08 • via Nuitee
T
Tatsuki • solo_traveller • jp
7
2026-03-07 • via Nuitee
S
Shamima • solo_traveller • gb
8
2026-03-07 • via Nuitee
H
Hiromi • solo_traveller • jp
8
Pros:

アメニティがPOLAだったこと
ウェルカムドリンクが併設のカフェ内のもので、簡易的なものではなかったこと
シングルで予約したがセミダブルベッドで広々使えたこと
置き鏡がありメイクしやすかった

Cons:

バスタブのお湯をぬいたらトイレの方まで水浸しになってしまった。排水口が詰まり気味なのか、排水溝が浅いせいか、分からないけど解決して欲しい。

2026-03-05 • via Nuitee
O
Oudomdeth • family_with_children • la
10
I would love to come back to the hotel, it is not expensive and very closed to mini market
Pros:

It is in centre, easy to walk for shopping

Cons:

I like the staff, they are very friendly and very supportive

2026-03-04 • via Nuitee
Y
yukina • solo_traveller • jp
10
2026-02-23 • via Nuitee
R
rika • couple • jp
7
大変満足です。
Pros:

綺麗で広さも良かったです。

Cons:

ドアのカギが開けにくかったです。

2026-02-23 • via Nuitee
A
AKANE • solo_traveller • jp
10
2026-02-22 • via Nuitee
O
osamu • couple • jp
9
Pros:

目的地に近く、公共交通機関も近く便利、食べ歩きにも便利で快適

Cons:

特に無し

2026-02-08 • via Nuitee
B
Boris • family_with_children • nl
8
2026-01-31 • via Nuitee
M
masanori • family_with_children • jp
6
2026-01-31 • via Nuitee
L
Louis • family_with_children • ca
8
A very good moment thanks to the staff!
Pros:

The staff and services were exceptional, thank you everyone!

Cons:

The mattress could be better (maybe too old?) and unfortunately there is no laundry room inside the hotel.

2026-01-27 • via Nuitee
羽黛 • extended_group • tw
1
Cons:

太老舊看起來不像三星級

2026-01-27 • via Nuitee
R
RYO • solo_traveller • jp
8
よい
Pros:

設備と立地

Cons:

チェックイン時のスタッフの受付

2026-01-22 • via Nuitee