The Elopura Hotel

Hotels
7.9 (2207 reviews)
HS 12, Sandakan Harbour Square , Sandakan , my

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Facilities for disabled guests
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Good breakfast options
Cons:
Cleanliness issues
Noise from the street
Mold in rooms

Categories

Cleanliness
6.9
Multiple complaints about room cleanliness and odor.
Service
8.9
Staff were noted as friendly and accommodating.
Location
8.9
Centrally located, convenient for shopping and attractions.
Room Quality
6.9
Issues with old, moldy rooms and noise levels.
Amenities
7.9
Adequate amenities reported, though some areas noted as needing updates.
Value for Money
7.4
Some value found, but concerns about cleanliness affect perception.
Food and Beverage
8.4
Breakfast well-received with good options.
Overall Experience
7.9
Mixed sentiments but some positive experiences reported.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 09:40

Property Description

Historical Charm and Modern Concept
Discover the blend of historical elements and modern concepts at Elopura Hotel. The hotel pays homage to its roots with a touch of simplicity and local ambiance, creating a unique and charming atmosphere.

Spectacular Sea Views
Enjoy stunning views of the Sulu Sea and the bay right from your room at Elopura Hotel. Wake up to the sight of clear blue waters and let the tranquil scenery set the tone for a relaxing stay.

Convenient Location and Local Culture
Located strategically with 111 rooms, Elopura Hotel offers easy access to various areas while immersing guests in the local culture. Step outside the door to explore the nearby attractions and return to the comfort of your room for a seamless experience.

Book now for an unforgettable stay at Elopura Hotel and experience the perfect blend of history, modernity, and local charm.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. In accordance with government guidelines to minimize transmission of the coronavirus (COVID-19), this property can only accept bookings from fully vaccinated individuals.
Please note that COVID-19 digital vaccination certificate must be presented upon check-in to verify the immunization status. If it isn't provided, booking will be canceled on arrival.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SDK

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.9
Based on 2207 reviews
Cleanliness: 6.9
Service: 8.9
Location: 8.9
Room Quality: 6.9
Amenities: 7.9
Value for Money: 7.4
Food and Beverage: 8.4
Overall Experience: 7.9
K
Kirsten • couple • de
8
Einfaches Hotel in zentraler Lage
Pros:

Das Personal ist wahnsinnig freundlich und wir durften sogar früher einchecken. Das Zimmer ist so, wie man es für denPreis erwarten kann, aber mit Kühlschrank und Wasserkocher. Bad ist groß und hat eine tolle Dusche.
Blick aus dem Fenster auf die Promenade und das Meer, sehr schön.
Das Frühstück ist exzellent und bietet mehr als jedes Buffet, was wir bisher hatten, unfassbar gut und man kann draußen am Wasser sitzen.

Cons:

Leider ist es sehr hellhörig und ohne Ohrstöpsel kann man kaum schlafen.

2026-05-24 • via Nuitee
D
Duncan • solo_traveller • nz
7
Pros:

Staff were friendly and helpful. Room was good.

Cons:

Location.

2026-05-23 • via Nuitee
M
MILAGROS • solo_traveller • es
8
Limpio y cómodo
Pros:

Ubicación excepcional, en el centro de Sandakan. El personal que me recibió en recepción fue muy amable.
Hotel cómodo, limpio y seguro. Habitación espaciosa, limpia y el aire acondicionado funcionaba genial. Había plancha para la ropa en la habitación. A pesar de encontrarse en el centro de la ciudad no sé escuchaban los ruidos de la calle.
El desayuno se realizaba fuera del Hotel pero comunicado a dos pasos con éste. Buen desayuno con tortillas preparadas al momento. Eché de más opciones occidentales.
En el hall del Hotel se encuentra la agencia de viajes Hotspot que me ayudaron con mi Tour al río Kinabatangan.

Cons:

Quizás algo caro comparado con otros alojamientos de la zona pero merece la pena.

2026-05-23 • via Nuitee
L
Ladislava • solo_traveller • cz
8
2026-05-22 • via Nuitee
L
Lisa • couple • ca
7
Pros:

Pretty basic but clean and comfortable

2026-05-20 • via Nuitee
M
Mohd Amin • solo_traveller • my
7
Nice
Pros:

Good location at the center of the town

Cons:

Limited parking space

2026-05-20 • via Nuitee
C
Cynthia • solo_traveller • us
7
Convenient but well worn.
Pros:

Great location and quiet from outside noise.

Cons:

My room hadn’t bee refurbish in a few decades and had pealing paint, caulking that was old, discolored and patched many times, gum stuck to the floor, chipped tiles and old cheap furniture. The plumbing was very loud all night! Beds were hard.

2026-05-19 • via Nuitee
K
Kelwin • couple • de
10
2026-05-19 • via Nuitee
M
Melissa • couple • au
10
Great spot and very helpful staff
Pros:

This is in the perfect location for all shops and restaurants

Cons:

I love the location and the history of the hotel.

2026-05-18 • via Nuitee
F
Freda Elizaberth • solo_traveller • my
10
2026-05-18 • via Nuitee
S
Shaunak • couple • gb
10
Pros:

The hotel is located right on the water, in the center of the town and walking distance to a lot of shops and restaurants. The breakfast was served in the adjoining building and it was a very impressive buffet. We arrived late at night, tired after a long car ride from Semporna but the check-in process was quick and efficient, the rooms were clean and tidy and really good value for money. Highly recommend it if visiting Sandakan

Cons:

Nothing

2026-05-18 • via Nuitee
A
ADRINNA • solo_traveller • my
10
2026-05-18 • via Nuitee
M
Misra • solo_traveller • my
7
2026-05-18 • via Nuitee
P
Petra • couple • au
5
2026-05-14 • via Nuitee
D
Donna • couple • nl
8
Pros:

Fijne locatie tegenover de grote mall.

Cons:

Het stonk wel echt op de kamer helaas.

2026-05-14 • via Nuitee
E
elisabetta • couple • it
7
Pros:

posizione centrale, di fianco alla scritta i love sandakan, la mia stanza aveva la vista mare , sotto all’hotel una stradina con tantissimi ristoranti local. personale gentile, colazione abbondantissima compresa nel prezzo. nota positivissima: la smart tv

Cons:

la struttura ha bisogno di essere rimodernata. sono presenti macchie ovunque, sedie, muri,
comodini, in bagno c’é tantissimo calcare incrostato nelle parti piu difficili da pulire. di per se la camera non era sporca superficialmente, ma diciamo che servirebbe una pulizia molto approfondita

2026-05-13 • via Nuitee
I
Iselin • solo_traveller • no
10
2026-05-13 • via Nuitee
L
Luca • couple • hu
9
Kénylemes szoba, jó helyen, finom reggelivel.
Pros:

Kényelmes szoba piperetermékekkel. Finom reggeli.

2026-05-12 • via Nuitee
Z
Zdenka • couple • cz
9
2026-05-12 • via Nuitee
L
LISA • solo_traveller • my
10
Pros:

Clean, comfy with homey vibe and most important - everything is within walking distance. Food was good too..

Cons:

Wish the twin bed sharing room is a little bit bigger tho.

2026-05-11 • via Nuitee