Comfort Inn & Suites Harrisonville

Hotels
•
Comfort
7.7 (239 reviews)
2304 South Commercial Street , Harrisonville , US
+1 816-340-6960

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Good breakfast / delicious breakfast
Comfortable beds and clean rooms (reported by multiple guests)
Convenient location / easy interstate access
Helpful front-desk staff in several cases
Lobby cookies
Cons:
Cracked/unsafe bathtub and potential leakage
Pool and hot tub dirty or out of service
Not thoroughly cleaned: grout/ceilings/stains and small roaches noted
Some rude or inattentive staff and checkout issues
Waffle maker not working; some dry cookies; parking/driveway holes

Categories

Cleanliness
6
Multiple reports of a cracked, unsafe bathtub, dirty/filthy grout, stained ceilings/walks, dirty pool/hot tub and small roaches; a few guests noted rooms were clean, but overall cleanliness is a concern.
Service
7.7
Mixed feedback: several guests praised helpful front-desk staff who resolved booking issues, while others reported rude check-in staff, inattentive employees and no one at checkout.
Location
10
Consistently praised for location and easy access to the interstate; multiple guests listed location as a clear positive.
Room Quality
7
Beds and pillows were comfortable and showers had good pressure, but issues included a cracked bathtub, wet carpet by the AC, dated/scratched areas and small bathroom vanity concerns.
Amenities
6
Significant amenity problems: pool/hot tub dirty or out of service, waffle maker not working and some dry cookies; breakfast amenities were generally positive but failures lowered the score.
Value for Money
6
At least one guest explicitly called the price 'very high' for the area's quality, and the maintenance/cleanliness issues reduce perceived value.
Food and Beverage
9.5
Breakfast was repeatedly described as great/delicious and a lobby cookie offering was enjoyed by many (though some mentioned dry cookies); overall food service is a strong point.
Overall Experience
9.4
Mixed stays reported, but many guests noted clean rooms, comfortable beds, good breakfast and helpful staff; despite notable issues (bathtub, pool, some rude staff), the overall impression among several reviewers was positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Convenient Location & Nearby Attractions
The Comfort Inn & Suites hotel is strategically located near Interstate 71, providing easy access to businesses and attractions in western Missouri. Guests can explore nearby landmarks like the Wal-Mart Distribution Center and Lake Harrisonville for a perfect blend of work and leisure.

Abundant Amenities
Guests can take advantage of complimentary perks such as free Wi-Fi, daily newspaper, and local calls. The hotel's business center, indoor pool, hot tub, and exercise room cater to both corporate and leisure travelers, ensuring a comfortable stay for all.

Comfortable Accommodations
Each guest room is thoughtfully equipped with modern amenities including flat-screen TVs, pillow-top mattresses, and coffee makers. Whether you're winding down in the whirlpool bathtub or catching up on work at the desk, the Comfort Inn & Suites offers a cozy retreat for every guest.

Book your stay at Comfort Inn & Suites now for a seamless blend of convenience and comfort during your Missouri travels.

Important information:

You must show a valid photo ID and credit card upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MCI

Location

Guest Reviews

7.7
Based on 239 reviews
Cleanliness: 6
Service: 7.7
Location: 10
Room Quality: 7
Amenities: 6
Value for Money: 6
Food and Beverage: 9.5
Overall Experience: 9.4
L
Lisa • couple • us
6
You can hear your neighbors walking around and the neighbors next to you
Pros:

Location

Cons:

The fact of having to put a $250 deposit for incidentals was quite much when you walk in the room the carpet had bad stains in the carpet. There were several lights on the phone that were busted went to use a towel and it was full of hair. If I’m putting $250 down for innocent incidentals, it better be a lot better than that.

2026-11-02 • via Nuitee
M
Michael • couple • us
9
2026-11-02 • via Nuitee
S
Scott • couple • us
9
2026-11-02 • via Nuitee
T
Teresa • solo_traveller • us
8
2026-10-29 • via Nuitee
D
Destinee • family_with_children • us
4
Repairs need to be made to bathtub. Before someone gets hurt.
Pros:

Breakfast was okay, and enjoyed cookies in the lobby.

Cons:

Bathtub was cracked and falling inright in the middle, very hard to shower without feeling like you were going to fall through. And I’m sure water was leaking through it. Chipped in many places. I wouldn’t let my kids bathe in it. Hot tub was also out of commission and had some nasty looking water in it. Also no one at the desk when we went to check out so I couldn’t talk to anyone about it.

2026-10-28 • via Nuitee
W
Wendy • family_with_children • us
10
2026-10-27 • via Nuitee
S
Sabrina • solo_traveller • us
10
home
Pros:

I spent too many night on the road and don't remember anything bad about the place. I can say there were no bugs and it was clean.

2026-10-21 • via Nuitee
R
Rhonda • family_with_children • us
8
2026-10-20 • via Nuitee
R
Rob • solo_traveller • us
9
2026-10-17 • via Nuitee
B
Burroughs • solo_traveller • us
10
Pros:

Very clean and nice location!

Cons:

All good

2026-10-14 • via Nuitee
M
Melissa • extended_group • us
9
2026-10-13 • via Nuitee
J
Jason • couple • us
3
Very disappointing! We chose it for the pool and it was dirty so difnt use. We left in the night disappointrd.
Pros:

Easy access to interstate

Cons:

Not thoroughly cleaned, grout filthy, walks and ceilings stained, pool dirty, hottub broken, cookies dry, everything looked old, scratched needed painted and attention, parking and driveway had horrible holes, staff was on phones head down not attentive, musty odor, very high price for the area and wualuty

2026-10-12 • via Nuitee
B
Belinda • solo_traveller • us
7
Pros:

Location. Staff. Clean.

Cons:

Waffle maker didn't work. Carpet was very wet at the air-conditioner.

2026-10-08 • via Nuitee
M
Matthew • family_with_children • us
8
Pros:

The front desk customer service was great and the breakfast in the morning was great as well.

Cons:

We noticed small bugs when we turned on the lights going behind light switches mainly in the bathroom. It appeared to be roaches not bed bugs. None of them were large and not a large quantity but definitely noticeable.

2026-09-18 • via Nuitee
C
Carol • couple • us
9
Great night in Harrisonville at the Comfort Inn and Suites.
Pros:

Clean room and good breakfast. Booking.com made the wrong reservation and booked the 3 of us for a one bed room. The lady at the desk was very helpful and found us a room with 2 beds.

Cons:

It was all good!

2026-09-16 • via Nuitee
K
karen • couple • us
10
2026-09-14 • via Nuitee
S
solena • couple • us
6
Room comfortable but check in could be better
Pros:

Clean and comfortable beds

Cons:

The checking guys was rude I had made a reservation and I couldn’t find my ID so asked if I could cancel and change it to my husbands because he had his ID and card and he wouldn’t just change the reservation he made me go online and do myself. He was very rude and didn’t have good customer service.

2026-08-31 • via Nuitee
J
jenny • family_with_children • us
5
Pros:

Most of the employees were helpful & pleasant !
Breakfast was delicious

Cons:

The lady that checked us in was rude and seemed to be bothering her to check us in . It wasn't busy at all when we checked in, so I don't understand what her issue was. Not nice at all. The pool room was nice but the pool temperature was very warm ! Like a very warm bath Ugh

2026-08-20 • via Nuitee
M
Michele • extended_group • us
9
2026-08-14 • via Nuitee
O
Olga • extended_group • us
9
Pros:

Beds/pillows where comfortable. The shower was nice. Could water pressure.

Cons:

It could use a bigger vanity in bathroom sink and a mirror with the light right above it specially for women putting on their makeup

2026-08-08 • via Nuitee