Drury Inn & Suites Charlotte Northlake

Hotels
•
Drury
9.1 (2367 reviews)
6920 Northlake Mall Drive , Charlotte , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Delicious breakfast
Great value for money
Cons:
Indoor pool temperature
Limited breakfast variety
Low bed comfort in some rooms

Categories

Cleanliness
8.81
Most reviews mention the hotel is clean, although some minor issues were mentioned.
Service
9.78
Staff received high praise for being friendly and accommodating.
Location
9.32
Many reviews highlighted the excellent location near shopping and attractions.
Room Quality
8.77
Rooms described as clean and comfortable, though some mentioned issues with specific room features.
Amenities
8.3
Free food and drink options were well-received but some amenities like the pool were criticized.
Value for Money
9.26
Overall considered good value due to included meals and services.
Food and Beverage
9.31
Breakfast and complimentary evening snacks were highly appreciated.
Overall Experience
9.28
General sentiment was very positive, and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Hot Breakfast and Relaxation
Guests at this Charlotte hotel can start their day with a delicious hot breakfast and unwind in the swimming pool or hot tub. The perfect combination for a relaxing stay.

Convenient Amenities
With a flat-screen TV, microwave, and refrigerator in every room, guests can enjoy the comforts of home. The on-site fitness center, business center, and free parking add convenience to your stay.

Evening Reception and Nearby Attractions
Join the nightly reception for a variety of hot foods and drinks, then explore attractions like Northlake Mall and Bank of America Stadium nearby. A perfect mix of leisure and entertainment awaits you.

Book your stay at Drury Inn and Suites Charlotte Northlake for a memorable and convenient experience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2367 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
J
jennyfQ5601KQ • Couples
10
Nice stay as usual!
Pros:

We were upgraded to a room with a Jacuzzi tub upon arrival which was welcomed after a long day of travel. The staff was friendly and welcoming. I never worry about what I might find at Drury Inn. You know rooms will be clean and comfy. The pool area was nice and the outside area was relaxing. Kick back and breakfast staff were helpful and hard working.

2026-04-18 • via Tripadvisor
T
Thomas • solo_traveller • us
9
Pros:

Easy on and off hi way, close to many restaurants and store

Cons:

The breakfast was just ok

2026-04-18 • via Nuitee
R
Raymond • couple • ca
9
2026-04-17 • via Nuitee
S
scottpE5398FT • Business
10
Business Trip 2026
Pros:

The staff was very welcoming and accommodating. The free meals were great and the room was very clean and quiet. We will definitely stay here again next year.

2026-04-16 • via Tripadvisor
T
TravelNFamily • solo_traveller • us
7
Pros:

They have a bar that's open till Midnight to grab drinks or some late-night food.

Cons:

The hotel lobby and elevator floors stay very wet in the evenings when people are running in and out of the pool.

2026-04-16 • via Nuitee
V
Vidito • couple • ca
10
2026-04-16 • via Nuitee
S
Swanner • solo_traveller • us
9
2026-04-14 • via Nuitee
T
Thompson • solo_traveller • us
10
Pros:

Everything was so nice and comfortable

2026-04-14 • via Nuitee
N
Nicholaus • family_with_children • us
10
All staff was friendly . Place was clean
Pros:

Everything

2026-04-13 • via Nuitee
D
David • family_with_children • us
8
2026-04-13 • via Nuitee
D
Dawson • family_with_children • us
6
2026-04-12 • via Nuitee
C
Christian • solo_traveller • de
8
Pros:

Kostenlose Parkplätze,großes Zimmer mit sehr bequemen Betten.schnelles ein und auschecken. Freundliches Personal. Saubere Zimmer.

Cons:

Frühstück und Dinner ( im Zimmerpreis inbegriffen ),sind nach deutschen Maßstäben recht einfach.Zum Glück war der Kaffee gut. In der Lobby hing permanent ein Duft von Chlor und Waffeleisen, was nicht so angenehm war.

2026-04-11 • via Nuitee
J
Joseph • solo_traveller • us
8
Pros:

We love the Drury..

I don't think we have stayed at one we didn't like..

The price is always great especially for what's included..

The breakfast, kick back, and free drinks are ofc my favorite part.. But the pool and hot tub are always the biggest hit for my kids!!

The location, cleanliness of the hotel, and the friendly staff are always just the cherry on top..

Cons:

Why was the deposit at this Drury location $100 on any other location I've ever stayed at was $50

2026-04-10 • via Nuitee
K
Karesha • couple • us
8
2026-04-10 • via Nuitee
D
De • family_with_children • us
9
Pros:

The pool was nice. And the service was very good.

2026-04-09 • via Nuitee
C
Chris'Sheyona • family_with_children • us
7
Pros:

The pool was great for the kids , the beds were comfortable.

Cons:

The shower water didn't get hot. It stopped at a lukewarm temperature.

2026-04-09 • via Nuitee
S
shelleyw68 • Family
10
Home away from home
Pros:

Excellent hotel with great food and service Very clean and great location

2026-04-08 • via Tripadvisor
S
sonyal497 • Family
10
Great Stay
Pros:

I make decisions based on reviews so I am going to leave one in hopes of helping someone else. This location of Drury Inn and Suites was very satisfying. The hotel is very clean and the hotel staff is very pleasant. Room cleanliness is very important to me and the room/bathroom was very clean. Bed was comfortable and room came with microwave and mini-fridge. I didn't hear any noise on the 5th floor and my room was facing the front of the hotel. Breakfast was better than most hotel breakfasts and had a lot of options to choose from. The location is great because it is near many restaurants, Target, etc. The only thing I can complain about is the television. It is just basic cable, no premium channels and no inability to stream channels like Netflix. Overall, I would definitely stay here again.

2026-04-08 • via Tripadvisor
• extended_group • us
10
2026-04-08 • via Nuitee
H
Honesty • couple • us
10
Very pleasant very nice staff overall 10/10
Pros:

Everything

Cons:

Nothing

2026-04-08 • via Nuitee