Drury Inn & Suites Charlotte Northlake

Hotels
•
Drury
9.1 (2300 reviews)
6920 Northlake Mall Drive , Charlotte , us

listing image 1
Show all photos
Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Clean facilities
Friendly staff
Good location
Delicious breakfast
Great value for money
Cons:
Indoor pool temperature
Limited breakfast variety
Low bed comfort in some rooms

Categories

Cleanliness
8.81
Most reviews mention the hotel is clean, although some minor issues were mentioned.
Service
9.78
Staff received high praise for being friendly and accommodating.
Location
9.32
Many reviews highlighted the excellent location near shopping and attractions.
Room Quality
8.77
Rooms described as clean and comfortable, though some mentioned issues with specific room features.
Amenities
8.3
Free food and drink options were well-received but some amenities like the pool were criticized.
Value for Money
9.26
Overall considered good value due to included meals and services.
Food and Beverage
9.31
Breakfast and complimentary evening snacks were highly appreciated.
Overall Experience
9.28
General sentiment was very positive, and guests expressed a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 09:17

Property Description

Hot Breakfast and Relaxation
Guests at this Charlotte hotel can start their day with a delicious hot breakfast and unwind in the swimming pool or hot tub. The perfect combination for a relaxing stay.

Convenient Amenities
With a flat-screen TV, microwave, and refrigerator in every room, guests can enjoy the comforts of home. The on-site fitness center, business center, and free parking add convenience to your stay.

Evening Reception and Nearby Attractions
Join the nightly reception for a variety of hot foods and drinks, then explore attractions like Northlake Mall and Bank of America Stadium nearby. A perfect mix of leisure and entertainment awaits you.

Book your stay at Drury Inn and Suites Charlotte Northlake for a memorable and convenient experience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CLT

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.1
Based on 2300 reviews
Cleanliness: 8.81
Service: 9.78
Location: 9.32
Room Quality: 8.77
Amenities: 8.3
Value for Money: 9.26
Food and Beverage: 9.31
Overall Experience: 9.28
L
Lisa • couple • us
8
2026-03-07 • via Nuitee
D
Destiny • family_with_children • us
9
Pros:

Pool drinks and location

Cons:

Maybe have more food options

2026-03-06 • via Nuitee
M
Micheala • couple • us
10
2026-03-06 • via Nuitee
C
Chantel • couple • us
8
Excellent stay and facilities!
Pros:

Nice location, nice facilities, excellent breakfast, food available and bar available.

Cons:

Elevators were dirty

2026-03-06 • via Nuitee
R
Rasmussen • family_with_children • us
9
Pros:

Breakfast was excellent. Staff was friendly. Great value.

2026-03-05 • via Nuitee
K
Kieta • couple • us
10
2026-03-04 • via Nuitee
M
Malissa • family_with_children • us
8
Great Location
Pros:

Close to shops and eateries

Cons:

the toilet had dried urine on the toilet seats.

2026-03-03 • via Nuitee
J
Jennifer • family_with_children • us
8
2026-03-03 • via Nuitee
J
JaKenyia • couple • us
6
Pros:

Breakfast isn’t anything fancy!

Cons:

It’s an older model drury. I feel that the pictures listed are not the same as the actual location.

2026-03-02 • via Nuitee
R
Roxie • couple • us
10
2026-03-02 • via Nuitee
K
Kenya • couple • us
7
2026-03-02 • via Nuitee
S
shawna • couple • us
10
My day was amazing.
Pros:

How comfortable the beds was.And how friendly the staff was.The location.And their breakfast and dinner.

Cons:

NA

2026-02-26 • via Nuitee
A
Alesadi • couple • us
10
2026-02-26 • via Nuitee
G
G • solo_traveller • us
10
2026-02-24 • via Nuitee
M
Margaret • family_with_children • us
10
This was the first time I stayed at a Drury Suites hotel and it was worth it.
Pros:

The room was clean and a good size. I appreciated that I couldn't hear any of the traffic noise especially since the hotel is just off the highway. The front desk staff was welcoming, friendly, and very helpful, especially Styles (not sure of the spelling).

Cons:

There wasn't anything I didn't like. All the aspects of the hotel that I used were great. That's all I have to say about what I didn't like.

2026-02-24 • via Nuitee
B
Beth • extended_group • us
10
2026-02-23 • via Nuitee
D
Daniel • family_with_children • us
10
Newly discovered hotel!
Pros:

Clean, comfortable, friendly personel, great breakfast and supper. Popcorn too!

2026-02-22 • via Nuitee
T
Tunisia • family_with_children • us
7
2026-02-22 • via Nuitee
A
Ahlonzo • couple • us
1
2026-02-22 • via Nuitee
S
Sherri • couple • us
10
Love tomstay at Drury Inns.
Pros:

Dinner, drinks and breakfast. Also, enjoyed the bar section.

Cons:

Liked it all

2026-02-14 • via Nuitee