Drury Inn & Suites West Des Moines

Hotels
•
Drury
9.3 (1080 reviews)
5505 Mills Civic Parkway , West Des Moines , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Fax/photocopying
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Good amenities
Great location
Cons:
Noise from the street
Hot tub unavailable
Limited food selection

Categories

Cleanliness
9.38
Mostly positive comments on cleanliness, with minor mentions of issues.
Service
9.85
Staff were frequently described as friendly and competent.
Location
9.39
Conveniently located near attractions and restaurants.
Room Quality
8.34
Comfortable rooms mentioned, but some complaints about noise.
Amenities
8.87
Amenities generally appreciated, but specific issues noted with the hot tub.
Value for Money
9.33
Good value especially with the included meals and happy hour.
Food and Beverage
9.38
Positive feedback on breakfast and evening meals.
Overall Experience
9.85
Overall positive experiences shared, with some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 13:34

Property Description

Convenient Location
Located just 12 miles from Des Moines International Airport, Drury Inn & Suites West Des Moines offers easy access for travelers.

Amenities Galore
Enjoy a daily hot breakfast, free Wi-Fi, flat-screen cable TV, microwave, and fridge in every room. Relax in the indoor-outdoor pool, hot tub, fitness centre, and business centre during your stay.

Nearby Attractions
Explore the Iowa State Capitol and visit Blank Park Zoo, both just a short drive away.

Book your stay at Drury Inn & Suites West Des Moines for a comfortable and convenient hotel experience.

Important information:

Please note that checks are not accepted. Rooms with pets will be charged a daily cleaning fee. Please note a maximum of 2 pets are permitted. Contact the property for details.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: DSM

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 10 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    People no matter the age stay for US$10 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.3
Based on 1080 reviews
Cleanliness: 9.38
Service: 9.85
Location: 9.39
Room Quality: 8.34
Amenities: 8.87
Value for Money: 9.33
Food and Beverage: 9.38
Overall Experience: 9.85
M
Mike • couple • us
10
Great, but it would have been better if both elevators were working.
Pros:

We have enjoyed the relaxing dinner in the evening. It is nice not to have to go out after all long day of driving not to have to find a place to eat in a strange city.

Cons:

They only had two elevators and the one was broken down. We were on the 7th floor and it took forever for the elevator. We decided to walk down the stairs and we got down before some of those that were still waiting. When you are elderly, it would be hard for them. We are almost 70.

2026-03-28 • via Nuitee
W
Wisness • family_with_children • us
10
2026-03-27 • via Nuitee
T
Tom • couple • us
10
Pros:

We’ll keep

2026-03-27 • via Nuitee
L
Lee Ann Jes • family_with_children • us
10
2026-03-26 • via Nuitee
L
Lori • couple • us
10
2026-03-24 • via Nuitee
J
jade • family_with_children • us
6
Pros:

Breakfast and kickback were great!! I had never stayed at a Drury before but those are a big appeal. The room was seemingly clean and well put together.

Cons:

We didn’t get to check in until an hour or more after the stated check in time. The pool was cloudy and concerning…and ended up being shut down the next day.

2026-03-23 • via Nuitee
S
Stephanie • couple • us
10
2026-03-22 • via Nuitee
J
Judith • couple • us
10
2026-03-22 • via Nuitee
M
Mandi • couple • us
7
2026-03-20 • via Nuitee
R
Rusty • extended_group • us
8
2026-03-19 • via Nuitee
A
Anthony • solo_traveller • us
10
2026-03-17 • via Nuitee
E
Emily • family_with_children • us
10
Fun, family friendly, convenient and comfortable stay!
Pros:

This hotel was a perfect stay for our family! Our 3 young children LOVED the pool! It was so fun that the pool is 1/2 indoor and 1/2 outdoor - we stayed in February so it was really cool to be able to swim outside during the Iowa winter! We loved the continental breakfast AND supper! It was so convenient to not have to leave to find supper for our kids, and the free drinks for adults was an added bonus! We will absolutely be back!

2026-03-16 • via Nuitee
T
Tyler • family_with_children • us
7
2026-03-16 • via Nuitee
W
Winistorfer • solo_traveller • us
10
Had a great experience. Everything was clean and everyone was great that I interacted with.
Pros:

Breakfast was good. It was ready at 6am and the area was very clean. Several things to choose from.

Cons:

N/A

2026-03-13 • via Nuitee
L
Les • couple • us
9
2026-03-11 • via Nuitee
G
Gayle • family_with_children • us
8
2026-03-09 • via Nuitee
J
Jerry • couple • us
8
Good deal with food and drinks
Pros:

Clean

2026-03-05 • via Nuitee
J
Janet • solo_traveller • us
8
need to do some thing about kids running in hallway after 10:30z
Pros:

easy to get to

Cons:

room wasn’t ready when we arrived at 5:15

2026-03-02 • via Nuitee
M
Mark • couple • us
10
Great local getaway.
Pros:

Wonderful breakfast and friendly staff.

Cons:

nothing

2026-03-02 • via Nuitee
R
RICHARD • couple • us
8
It was okay
Pros:

Good breakfast

Cons:

Too many rowdy kids

2026-03-01 • via Nuitee