Holiday Inn Express Tapachula by IHG

Hotels
Holiday Inn Express
9.2 (241 reviews)
Carretera a Puerto Madero, Km 3.5 Colonia Las Hortencias , Tapachula , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Great breakfast variety
Friendly staff
Cons:
Room odor issues
Slow service at the bar

Categories

Cleanliness
8.43
Some reviews mention issues with humidity and smell in the room, indicating a need for better cleanliness.
Service
9.4
Overall service was mentioned positively despite some criticisms about reception.
Location
9.94
Multiple reviews highlight the great location near shopping malls and amenities.
Room Quality
8.39
Some concerns about room smells, but generally comfortable.
Amenities
8.92
Amenities generally well received, but some comments suggest room for improvement.
Value for Money
9.38
Most reviews seem to indicate satisfaction with what was received for the price.
Food and Beverage
9.73
High praise for the breakfast variety and quality.
Overall Experience
9.4
The majority of reviewers express a very positive overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 23:43

Property Description

Luxurious Amenities and Services

This Holiday Inn Express in Tapachula offers a range of luxurious amenities for its guests. From the large outdoor pool and sun terrace to the fitness center and spa with Turkish bath, sauna, and massage services, every aspect of your stay is designed for relaxation and comfort.

Convenient Location and Nearby Attractions

Located just 3 km from Galerias Tapachula Mall, this hotel is in the perfect spot for both leisure and business travelers. With Puerto Chiapas, Playa Linda beaches, the Pyramids of Izapa, and the Temple of San Agustín all within a short drive, guests can easily explore the area's top attractions.

Complimentary Hot Breakfast and Business Facilities

Start your day right with a delicious hot breakfast at the free breakfast bar, featuring homemade sweet bread and Arabica bean coffee. For business travelers, the hotel offers a business center equipped with computers and printers, ensuring you stay productive during your stay.

Book your stay at Holiday Inn Express Tapachula now and experience the perfect blend of comfort, convenience, and luxury.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: TAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 6 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 241 reviews
Cleanliness: 8.43
Service: 9.4
Location: 9.94
Room Quality: 8.39
Amenities: 8.92
Value for Money: 9.38
Food and Beverage: 9.73
Overall Experience: 9.4
family_with_children gt
8
2026-04-11 via Nuitee
R
Rodríguez family_with_children gt
10
2026-04-05 via Nuitee
C
carlos family_with_children gt
7
Cons:

no tienen sevicio en el bar de la piscina, en su lugar, un instalación provisional que dejaba mucho que desear tanto en menú como en calidad

2026-04-05 via Nuitee
L
Lucky couple gt
8
2026-04-03 via Nuitee
B
BARILLAS MENDEZ family_with_children gt
10
Pros:

La atención y la limpieza

2026-04-01 via Nuitee
J
Jorge hector couple gt
10
Maravilloso
Pros:

Todo

Cons:

Todo buenisimo nada de que quejarse

2026-03-28 via Nuitee
L
Luis family_with_children gt
10
2026-03-21 via Nuitee
L
Lorena María couple mx
7
2026-03-20 via Nuitee
J
Jose solo_traveller co
8
Pros:

El desayuno

Cons:

La atención en el loby, le dicen a uno que este tranquilo q le solucionan la petición y le toco volver a uno volver personalmente

2026-03-20 via Nuitee
J
Juan family_with_children us
7
A bit Disappointed
Pros:

Ive stayed at this hotel many times and everything has always been exceptional however on my last trip, I was a bit disappointed. The staff was great and the rooms are great but there wasnt a microwave and a refridgerator in the room. Adding those two things would make the stay much better. The breakfast is ok but nothing spectacular. I saw a sign in the elevator that had a picture of eggs, sausage links and bacon but ive never seen those items at breakfast. It eould be nice to actually have those items for breakfast. My biggest problem was the pool area. I love the pool area, its one of the main reasons that I stay at this hotel but on this trip, it was disgusting. There was a party that happened there, the guests left potatoe chip bags, cans and cups everywhere....even the pool water itself had plastic cups and potatoe chip bags in it. The guests didnt pick up after themselves and the 1 employee that I saw there did not make an effort to clean the area in a timely manner. I pay good money to enjoy the hotel and its always my go to place to stay while in Tapachula but I might consider giving one of the other hotels in the area a try on my next visit in December

Cons:

This time around....The pool Area

2026-03-18 via Nuitee
E
Escobar family_with_children gt
6
Con condiciones
Pros:

Bien

Cons:

La atencion en recepcion

2026-03-14 via Nuitee
A
Alyn solo_traveller mx
10
2026-03-12 via Nuitee
H
HELEODORO family_with_children mx
10
2026-03-12 via Nuitee
E
Eddy family_with_children gt
8
Pros:

Las camas y el aire acondicionado

Cons:

La atención al cliente en la recepción

2026-03-12 via Nuitee
M
Magda Paola family_with_children gt
10
2026-03-09 via Nuitee
L
Luisa Maria couple mx
9
Cons:

No me agrado el aroma que tenia el piso la mezcla del aromatizado con la humedad

2026-02-27 via Nuitee
G
Gisella family_with_children gt
10
2026-02-08 via Nuitee
M
MArio Roberto couple gt
10
2026-01-30 via Nuitee
L
Lucy couple gb
8
A good option for Tapachula if you want to stay out of the main town but will have plenty of options around for food and
Pros:

The rooms were spacious and clean, the breakfast was plentiful, the staff were helpful, the hotel was walking distance to lots of restaurants and coffee shops and the pool area was great.

Cons:

The room smelt slightly of damp but nothing major, just a minor point to note.

2026-01-28 via Nuitee
N
NADIA solo_traveller mx
10
Pros:

La habitación es muy amplia, tiene todos los servicios, las camas súper cómodas, el evento al que asistí quedaba relativamente cerca así que no tuve ningún inconveniente.

Cons:

Todo excelente

2026-01-27 via Nuitee