Gamma Ciudad Juarez

Hotels
Gamma Hotels
8.5 (885 reviews)
Av Lincoln 722 Zona Pronaf Ciudad Juarez Chihuahua , Ciudad Juárez , mx

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Clean common areas
Good food
Cons:
Noise disturbances
Some cleanliness issues
Inconsistent room supplies

Categories

Cleanliness
7.83
Some guests reported issues with cleanliness, such as mold and unclean rooms.
Service
8.8
Reception staff considered nice and helpful, though some inconsistency noted.
Location
9.34
Convenient location near local landmarks, positively mentioned by multiple guests.
Room Quality
7.79
Several complaints about amenities like towels and noise level.
Amenities
8.32
Amenities such as airport shuttle service were positively highlighted.
Value for Money
8.28
Generally a good value considering the location, but some felt overcharged.
Food and Beverage
8.83
Buffet and breakfast received positive feedback for quality.
Overall Experience
8.8
Most guests had a pleasant stay despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 05:03

Property Description

Luxurious Amenities and Services
Indulge in complimentary Wi-Fi, a well-equipped gym, and a refreshing outdoor pool nestled in picturesque gardens. The air-conditioned rooms boast LCD cable TV for your entertainment.

Convenient Location
Located just 3 km from the US border and El Paso, Texas, Gamma Ciudad Juarez is ideal for travelers. The hotel's proximity to Chamizal Park and the American Consulate in Juarez makes it a prime choice for both leisure and business guests.

Culinary Delights
Savor regional delicacies and made-to-order omelettes at the buffet restaurant offering Mexican and international fare. Unwind at the lobby bar or opt for in-room dining from 14:00 to 22:00 for a truly relaxing stay.

Book now to experience a blend of elegance and comfort at Gamma Ciudad Juarez!

Important information:

Renovation works will take place until December 2019, Monday to Saturday from 10:00 am to 5:00 pm, and Sunday from 11:00 am to 2:00pm.

Emotional Support Dog, Conditions:
• Additional nightly fee of $990.00 MXN plus taxes, per guest room. The fee includes your dog's stay and special cleaning.
• Only one small or medium dog with a maximum weight of 44 lb is allowed.
• Guest must present a medical certificate issued by a mental health specialist with a seal and professional license, valid up to 12 months prior to the check-in date.
• Your dog must always wear a leash or harness and remain within allowed areas: your guest room, circulation areas, and specially designed areas.
• Your dog cannot access the hotel's dining outlets, swimming pool, fitness center, event spaces, or restricted areas.
• Guests will be responsible for their pet's behavior. In case of any damage to the property or affectation to another guest or staff, the guest will be responsible and will pay accordingly.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CJS

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

8.5
Based on 885 reviews
Cleanliness: 7.83
Service: 8.8
Location: 9.34
Room Quality: 7.79
Amenities: 8.32
Value for Money: 8.28
Food and Beverage: 8.83
Overall Experience: 8.8
S
Simon Simon couple mx
3
I expected a 5 star but I’ve been in global 2 stars with a better experience overall
Pros:

Location

Cons:

Layout, loneliness, restaurant, rooms,

2026-03-10 via Nuitee
A
Arelí couple us
10
2026-03-09 via Nuitee
M
Manuel family_with_children mx
10
2026-03-05 via Nuitee
E
Elma Patricia family_with_children mx
8
Pros:

La comida muy buena 👌

Cons:

Que no tenia secadora,de cabello, además mas no tenia buenos programas de televisión y falta incluir Netflix

2026-03-05 via Nuitee
J
Jorge solo_traveller us
8
Good stay
Cons:

Breakfast could be better

2026-02-26 via Nuitee
D
Dirk Slootweg couple nl
8
Nice and comfortable at an excellent location
Pros:

The rooms are spacious and comfortable. the location is near a shopping mall. Although we arrived quite early, 3 hours before the check in time. The hotel made it possibe to already go to our rooms. This was very much appreciated after an early flight from MEX. The hotel has a nice swimming pool with comfortable beds.

Cons:

The hotel caters a lot of parties and during two weekend nights the music was quite noticable in our room. A bit more sound insulation would have helped. Also the Airconditioning unit was quite noisy as we did not need it this was not an issue but during summer this might become one.

2026-02-24 via Nuitee
V
Viridiana couple us
10
2026-02-24 via Nuitee
N
neville couple us
8
2026-01-29 via Nuitee
A
Alberto solo_traveller mx
10
Pros:

La comodidad de la instalaciones

2026-01-26 via Nuitee
A
Alfonso family_with_children us
10
Good
2026-01-23 via Nuitee
M
Manuel family_with_children us
10
2026-01-22 via Nuitee
L
Limon family_with_children mx
7
Pros:

Ubicación

Cons:

El ruido externo, la limpieza

2026-01-19 via Nuitee
P
Perla Yadira couple us
9
Pros:

El servicio

Cons:

El lugar las habitaciones dejan mucho que desear

2026-01-19 via Nuitee
G
Gabriela solo_traveller us
5
2026-01-19 via Nuitee
J
Jaime couple us
1
Unsatisfied
Pros:

Don’t stay that night

Cons:

Don’t stay

2026-01-15 via Nuitee
S
sofia couple mx
7
2026-01-13 via Nuitee
S
Saenz family_with_children us
9
2026-01-12 via Nuitee
C
Contreras family_with_children mx
10
2026-01-08 via Nuitee
C
Carlos couple mx
9
2026-01-06 via Nuitee
L
Lacerda family_with_children us
4
Took a chance but...
Pros:

Reception staff nice and polite and helpful. Lobby well decorated. Check in and check out smooth.

Cons:

Hotel too noisy. Bathroom shower wall moldy. Toilet seat loose. 4 guests-only 3 towels. Gap under front door letting in light and possibly bugs. Fire detector blinking brightly constantly interrupting sleep.
Breakfast staff stressed and pretty much impolite and dismissive.

2026-01-02 via Nuitee