Residence Inn Orlando Lake Mary

Hotels
•
Residence Inn
9.1 (218 reviews)
825 Heathrow Park Lane , Lake Mary , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Clean and maintained rooms
Good breakfast selection
Convenient location
Cons:
Pullout couch comfort issues
Some amenities need updating
Breakfast timing inconsistency

Categories

Cleanliness
9.36
General sentiment indicates the rooms were reported as clean and maintained.
Service
9.83
Multiple reviews highlighted friendly and helpful staff, especially Kathy at the front desk.
Location
9.37
Positive remarks about the convenient location for medical appointments and nearby amenities.
Room Quality
8.82
Rooms were generally well-reviewed, but a couple mentioned comfort issues.
Amenities
8.35
Some amenities were appreciated, but several guests noted the need for updates.
Value for Money
9.31
The price and room quality were considered perfect for guest needs.
Food and Beverage
8.36
The breakfast was generally good, but some reviews indicated room for improvement.
Overall Experience
9.43
Guests were overall very satisfied with their experiences, indicating willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 22:21

Property Description

Heated Pool, Hot Tub, and Fully Equipped Kitchens
Residence Inn Orlando Lake Mary boasts a heated outdoor pool and hot tub, perfect for relaxation. The suites come with fully equipped kitchens, ideal for guests looking to prepare their meals and feel at home.

Convenient Amenities and Services
Enjoy the convenience of 37-inch flat-screen TVs with HBO, free Wi-Fi, and large work desks in the suites. The hotel offers grab-and-go breakfast, a Market for snacks and beverages, and even a grocery shopping service. Additionally, take advantage of the poolside barbecue grill and fire pit for a delightful evening.

Fitness and Recreation Options
Stay active during your stay with the hotel's exercise room and outdoor sports court. Guests can also utilize the on-site coin laundry facilities, making long stays hassle-free.

Experience comfort and convenience at Residence Inn Orlando Lake Mary. Book now to enjoy a relaxing stay with top-notch amenities and services.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MCO

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 7.14
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.1
Based on 218 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.37
Room Quality: 8.82
Amenities: 8.35
Value for Money: 9.31
Food and Beverage: 8.36
Overall Experience: 9.43
J
Johnnie • couple • us
10
2026-03-26 • via Nuitee
T
Tamara Jane • family_with_children • us
10
Pros:

Excellent

2026-03-23 • via Nuitee
R
Renee • extended_group • us
9
2026-03-23 • via Nuitee
E
Elisabete • family_with_children • us
10
Pros:

The room has an excellent size and all the support for a work week.

Cons:

N/a

2026-02-22 • via Nuitee
C
Christopher • family_with_children • us
8
Cons:

Could be updated more modern

2026-01-20 • via Nuitee
C
Cameron • couple • us
10
Pros:

It was all good

2026-01-20 • via Nuitee
D
Debra • family_with_children • us
10
2026-01-20 • via Nuitee
D
Daniel • couple • us
10
2025-12-30 • via Nuitee
M
Marie • extended_group • us
10
I would go back.
Pros:

Breakfast was good and the front desk personnel were very pleasant and helpful.

Cons:

The pullout couch was not comfortable.

2025-12-30 • via Nuitee
A
Annieleon • couple • us
10
Excellent
Pros:

Great staff. Great room. Wonderful shower.

Cons:

Heard a dog bark a few times at dawn

2025-12-29 • via Nuitee
D
De'Ja • couple • us
10
2025-12-27 • via Nuitee
A
Amar Furquan • solo_traveller • pk
10
2025-12-27 • via Nuitee
M
Marisada • family_with_children • us
8
Pros:

I liked the small kitchen with dishes and supplies, the spacious and clean room, convenient breakfast, big parking lot, and friendly staff.

Cons:

N/A

2025-12-18 • via Nuitee
J
Janmaijay • solo_traveller • us
6
2025-12-06 • via Nuitee
I
Isaac • family_with_children • us
10
2025-11-28 • via Nuitee
G
Greg • family_with_children • us
10
Pros:

The price, room and location was perfect for our needs. Kathy at the front desk was a joy and very helpful

Cons:

There was nothing we didn't like. Everything was great

2025-11-17 • via Nuitee
V
Virmarys • family_with_children • pr
9
2025-11-15 • via Nuitee
D
Dorothea • couple • us
8
Great convenience for a short annual visit.
Pros:

GREAT BREAKFAST! The location is good for why we go every year (medical appointment for two dogs). We like to go to the next-door Marriott for dinner each time. This property is pet friendly.

Cons:

It's mostly just fine! The bathroom is looking a little tired, but it was clean.

2025-10-30 • via Nuitee
M
Michelle • couple • us
10
2025-10-20 • via Nuitee
T
Tiara • couple • us
10
It was a older lady at the front dress made me feel so welcome I wishi knew her name
Pros:

I love that the kitchen had all the necessities I needed to cook and not leave the room it was a older Lady who was there who made me feel so special! So welcoming great spirit

Cons:

I had no complaints if anyone complains they are just looking for the smallest reason because if you don’t like the breakfast then COOK

2025-10-16 • via Nuitee