Best Western Saltillo

Hotels
Best Western
7.6 (209 reviews)
La Fragua # 2672. Col. Guanajuato Oriente , Saltillo , mx

Free
Children allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Terrace
BBQ facilities
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Comfortable beds
Good parking
Cons:
Poor cleanliness
Unfriendly service
Limited food options

Categories

Cleanliness
6.74
Several reviews mentioned unclean rooms and poor bathroom conditions.
Service
8.21
While there were complaints about unfriendliness, there were also mentions of good staff service.
Location
9.25
Multiple reviews highlighted the excellent location and accessibility.
Room Quality
7.7
Comments on room quality varied; some found rooms comfortable while others noted issues.
Amenities
7.23
Amenities received mixed reviews with some helpful facilities but also notes of outdated features.
Value for Money
7.69
A mix of reviews on value, with some seeing high prices against limited offerings.
Food and Beverage
6.24
Reviews indicated disappointment with the restaurant quality and breakfast options.
Overall Experience
7.71
Overall mixed feeling about the experience with several highs and lows.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-20 14:27

Property Description

Luxurious Amenities and Services

Best Western Saltillo boasts an outdoor swimming pool, fitness centre, garden, and terrace, ensuring guests have a relaxing stay. The hotel's concierge service and tour desk cater to all needs, while airport transfers and car rental services add convenience.

Comfortable and Well-Equipped Rooms

The air-conditioned rooms at Best Western Saltillo are thoughtfully designed, featuring a desk, coffee machine, safety deposit box, flat-screen TV, and a private bathroom with a shower. Some rooms even come with a kitchen and minibar, providing a home-away-from-home experience.

Convenient Facilities and Dining Options

Guests can start their day with a delicious continental breakfast and later enjoy a barbecue at the hotel. Laundry facilities, free parking, a business centre, and a 24-hour front desk ensure a hassle-free stay. Book your stay at Best Western Saltillo for a memorable experience.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 01:00 PM
Airport code: SLW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children from 1 year old to 2 years old stay for free when using an available cot.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 5 years old to 10 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

7.6
Based on 209 reviews
Cleanliness: 6.74
Service: 8.21
Location: 9.25
Room Quality: 7.7
Amenities: 7.23
Value for Money: 7.69
Food and Beverage: 6.24
Overall Experience: 7.71
S
Sahaide Griselda family_with_children mx
8
2026-03-16 via Nuitee
J
Jesus couple us
10
2026-03-14 via Nuitee
M
Martin family_with_children us
7
Pros:

Seemed to be secure for parking.

Cons:

Saltillo does not have much to recommend in general, and the location falls into that category as well

2026-03-07 via Nuitee
G
Guadalupe Alanís extended_group mx
9
Estancia en Saltillo en buena ubicación y a buen precio.
Pros:

Calidad confort y precio, está bien, sin embargo, el desayuno deben de ofrecerlo desde la aplicación aunque sea un poco más pero que sea completo y no solo café y pan.

Cons:

El desayuno que se ofrece como "cortesía" no cumple espectativas, mejor que pongan la tarifa con la barra caliente para que sea más atractivo.

2026-03-06 via Nuitee
E
Erik family_with_children mx
9
2026-03-02 via Nuitee
C
Claudia Berenice family_with_children mx
9
Pros:

Todo en orden

Cons:

Nada

2026-01-28 via Nuitee
K
Kevin family_with_children mx
7
es bueno, no apto para muchos dias.
Pros:

buen precio, habitacion limpia, comoda

Cons:

el desayuno muy escaso, no aclarado cuando se reservo, solo era continental muy basico.

2026-01-26 via Nuitee
B
Barrientos family_with_children mx
1
2025-12-25 via Nuitee
V
Vergara family_with_children mx
10
Pros:

Me gustó el trato, las instalaciones y la ubicación, así como el buen sabor del almuerzo

2025-12-15 via Nuitee
P
Piñon family_with_children mx
9
Pros:

La comodidad de la cama

Cons:

El restaurante

2025-12-10 via Nuitee
F
Flores Rodriguez family_with_children mx
7
2025-12-09 via Nuitee
S
Sandra family_with_children us
8
2025-11-23 via Nuitee
S
Smulders couple ca
7
2025-11-18 via Nuitee
F
Frank extended_group de
4
Bad Western
Pros:

Parkplatz am Hotel

Cons:

Unfreundliches Personal, die Bilder im Netz entsprechen nicht mit der Realität überein , Betten durchgelegen, Zimmer unsauber, Frühstück unappetitlich ,da waren wir von anderen Standorten wesentlich besseres gewohnt 👎🏻

2025-11-11 via Nuitee
family_with_children mx
5
El hospedaje muy caro por lo que ofrecen, falta de limpieza
Pros:

Desayuno muy sencillo. Excelente ubicación

Cons:

Habitacion sucia, los empleados sin educación. No conocen la palabra gracias ni buenos dias. la regadera muy resbalosa por que no lavan bien el baño

2025-11-11 via Nuitee
L
Laura extended_group mx
4
Mala experiencia
Pros:

El estacionamiento

Cons:

La regadera salpica para todos lados
No funciona el aire acondicionado
Espejo mal ubicado
Enchufes no funcionan
Servicio de recepción ineficiente

2025-11-10 via Nuitee
couple mx
1
No te respetan el precio de reserva
Pros:

La ubicación estuvo excelente para lo que necesitabamos

Cons:

No me respetaron el precio de reservacion. Según no la encontraban y me terminaron cobrando más

2025-11-10 via Nuitee
D
Daniella family_with_children mx
9
Pros:

Todo super bien

Cons:

Estábamos en primer piso y se escucha todo lo de arriba, cada vez que arrastraban o movían una silla se escuchaba muy fuerte

2025-11-08 via Nuitee
extended_group mx
6
Pros:

La oportunidad de utilizar el area de asadores.

Cons:

La cama es muy pequeña, y las instalaciones son muy viejas

2025-10-25 via Nuitee
B
Branfon Erubey family_with_children mx
7
2025-10-24 via Nuitee