Hotel Universal by Maxi Hoteles

Hotels
8 (6725 reviews)
Recogidas,16 , Granada , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Several reviews mention issues with cleanliness, such as a lack of thorough cleaning and hair found in the rooms.
Service
8.5
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9
The location is frequently praised as excellent and ideal for exploring the city.
Room Quality
7.5
Mixed feelings about the rooms; some found them outdated or uncomfortable.
Amenities
8
Amenities generally meet expectations, though some improvements could be made.
Value for Money
8.5
Many reviews find the prices appropriate for the services offered.
Food and Beverage
7.5
Reviews indicate disappointment with the breakfast options.
Overall Experience
8
Overall experience is positive but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:29

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience in our modern, air-conditioned rooms at Hotel Universal. Stay connected with complimentary Wi-Fi and enjoy amenities such as a minibar and flat-screen TV.

Spanish Cuisine and TV Lounge
Indulge in delicious Spanish dishes at our restaurant and unwind in the TV lounge. Take advantage of free internet access on our computers while enjoying your favorite TV show.

Prime Location near Granada’s Attractions
Explore Granada's vibrant shops and tapas bars just steps away from our hotel. Don't miss the opportunity to visit the historic Albaicin neighborhood and easily access the Alhambra Palace. Book your stay now for an unforgettable experience at Hotel Universal.

Important information:

Guests arriving by car should take the Exit 13 on GR-30 motorway. You will find an outdoor parking area for luggage loading and unloading in Calle Recogidas. For further details please contact the property directly.

Please note that there are limited parking spaces. To confirm availability, please consult with the property.

Please note that vehicles higher than 6.2 feet high will not be able to access the parking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6725 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
C
Catalina • solo_traveller • es
7
Ideal para solo ir a dormir. Ubicación excelente
Pros:

Su ubicación

Cons:

El ruido que hacía el ascensor

2026-04-18 • via Nuitee
R
Rosa • extended_group • es
8
2026-04-18 • via Nuitee
I
idoia • extended_group • es
9
Pros:

Me gusto la ubicacion,el desayuno,la limpienza,la atencion

2026-04-18 • via Nuitee
B
belen • extended_group • es
7
Pros:

Ubicación perfecta

2026-04-18 • via Nuitee
J
Jose Luis • solo_traveller • es
8
Bastante bien.
Pros:

El poder dejar el coche en el parking enfrente del hotel.
Los colchones y almohada perfectas.
La atención del personal.

Cons:

No hubo nada especial que reseñar, quizás alguna pequeña deficiencia en el baño, pero nada importante.
Algunos ruidos por la mañana...

2026-04-17 • via Nuitee
A
Anna • extended_group • it
8
2026-04-17 • via Nuitee
P
paula • solo_traveller • fr
6
Pros:

Situation géographique centre ville

Cons:

Chambre impersonnel sur cour, date un peu

2026-04-17 • via Nuitee
• solo_traveller • es
8
2026-04-17 • via Nuitee
F
Foterfield • family_with_children • es
10
Pros:

Todo

Cons:

Nada

2026-04-17 • via Nuitee
G
Giudini • solo_traveller • it
4
Si può e si deve migliorare
Pros:

Probabilmente un buon hotel degli anni scorsi che ha sfruttato la propria posizione centrale

Cons:

Hotel anonimo, che necessita di una manutenzione/ristrutturazione/ammodernamento: bagno poco funzionale per la presenza di una vasca ormai vetusta, un water che necessita di intervento manuale per lo scarico, poca areazione anche nella stanza.
Per concludere, è deprimente risiedere in un hotel che offre un buono cartaceo per incassare una scarsa colazione in un bar.

2026-04-16 • via Nuitee
A
Angel Enrique • solo_traveller • ec
9
Buen Hitel
Pros:

Deberían colocar telefono y reparar el control remoto

Cons:

Q el desayuno sea siempre similar ppcas opciones

2026-04-16 • via Nuitee
M
Marchiotto • solo_traveller • it
8
Pros:

Posizione e parcheggio

Cons:

Biancheria non pulitissima

2026-04-16 • via Nuitee
L
LucianTM • solo_traveller • ro
7
Excellent location, but poor beddings
Pros:

Location

Cons:

Linen, blankets were low cost..totally camp style blankets without sheet to cover the blanket

2026-04-16 • via Nuitee
D
Daniel • family_with_children • ar
8
Buena
2026-04-16 • via Nuitee
M
MARIO • couple • be
7
2026-04-15 • via Nuitee
P
Peter • couple • es
10
Just liked keep going back excellent hotel
2026-04-15 • via Nuitee
E
Elisabet • family_with_children • es
8
2026-04-15 • via Nuitee
J
Jose • family_with_children • es
10
2026-04-15 • via Nuitee
J
Jordi • family_with_children • es
7
Bien pero justito
Pros:

Que está bien comunicado con el centro de la ciudad y que saliendo ya puedes empezar a ver granada caminando

Cons:

Reserva bien pero atención justa , 22€ el parking y muy incómodo para un coche grande, la cama y el colchón nada del otro mundo se podía dormir , aseo justo para una persona corpulenta , desayuno triste para lo que dan por el mismo precio en otros hoteles

2026-04-15 • via Nuitee
M
MICHEL • solo_traveller • fr
8
2026-04-15 • via Nuitee