Hotel Universal by Maxi Hoteles

Hotels
8 (6399 reviews)
Recogidas,16 , Granada , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Several reviews mention issues with cleanliness, such as a lack of thorough cleaning and hair found in the rooms.
Service
8.5
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9
The location is frequently praised as excellent and ideal for exploring the city.
Room Quality
7.5
Mixed feelings about the rooms; some found them outdated or uncomfortable.
Amenities
8
Amenities generally meet expectations, though some improvements could be made.
Value for Money
8.5
Many reviews find the prices appropriate for the services offered.
Food and Beverage
7.5
Reviews indicate disappointment with the breakfast options.
Overall Experience
8
Overall experience is positive but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:29

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience in our modern, air-conditioned rooms at Hotel Universal. Stay connected with complimentary Wi-Fi and enjoy amenities such as a minibar and flat-screen TV.

Spanish Cuisine and TV Lounge
Indulge in delicious Spanish dishes at our restaurant and unwind in the TV lounge. Take advantage of free internet access on our computers while enjoying your favorite TV show.

Prime Location near Granada’s Attractions
Explore Granada's vibrant shops and tapas bars just steps away from our hotel. Don't miss the opportunity to visit the historic Albaicin neighborhood and easily access the Alhambra Palace. Book your stay now for an unforgettable experience at Hotel Universal.

Important information:

Guests arriving by car should take the Exit 13 on GR-30 motorway. You will find an outdoor parking area for luggage loading and unloading in Calle Recogidas. For further details please contact the property directly.

Please note that there are limited parking spaces. To confirm availability, please consult with the property.

Please note that vehicles higher than 6.2 feet high will not be able to access the parking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6399 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
E
Estefania • family_with_children • es
10
Hotel acogedor ideal para visitar Granada
Pros:

Hotel pequeño y acogedor en el centro de Granada, rodeado de tiendas y bares pero a su vez muy tranquilo, también está cerca de la mayoría de atractivos turísticos de Granada. El bar en la azotea muy bien.En general un hotel sencillo donde se está genial.

Cons:

Me gusto todo

2026-02-14 • via Nuitee
F
FABIAN • extended_group • ar
7
Pros:

Ubicación

Cons:

Ropa de cama antigua

2026-02-14 • via Nuitee
J
Jose Antonio • solo_traveller • es
8
2026-02-14 • via Nuitee
A
Abaerre • family_with_children • es
5
Lo salva la ubicación
Pros:

Céntrico y parking justo en frente

Cons:

Olía a tabaco, puerta del baño deteriorada por humedad, cama incómoda

2026-02-13 • via Nuitee
M
Matthias • family_with_children • at
8
Gute Hotel in zentraler Lage
Pros:

Das Hotel ist sehr gut gelegen und man kann die wunderbare Stadt Granada problemlos zu Fuß erkunden. Die Bushaltestelle zur Alhambra befindet sich ebenfalls in unmittelbarer Nähe. Das Zimmer bietet ausreichend Platz und war sauber. Das Frühstück mit Dachterrasse ist einfach aber gut. Wir hatten einen angenehmen Aufenthalt.

Cons:

Im Zimmer hat es nach Tabak gerochen, was aber durch Lüften nicht weiter störte.

2026-02-12 • via Nuitee
A
Andrea • solo_traveller • ar
7
Buena ubicacion
Pros:

Ubicacion. Habitación cómoda. Parking enfrente

Cons:

Poca opción en el desayuno.
Detalles, en la habitación no funcionaba un enchufe.
Baño un poco pequeño para el tamaño de la habitación. Le faltaba portartollos de papel.

2026-02-12 • via Nuitee
A
Andres • solo_traveller • es
10
Pros:

La ubicación

2026-02-11 • via Nuitee
I
Israel • solo_traveller • es
7
2026-02-11 • via Nuitee
C
Chelo • family_with_children • es
9
Pros:

La localizacion

2026-02-11 • via Nuitee
Y
Yasmina • family_with_children • es
6
2026-02-11 • via Nuitee
D
David • couple • es
9
2026-02-11 • via Nuitee
M
Mohamed • couple • eg
10
2026-02-10 • via Nuitee
N
nassim • solo_traveller • fr
1
2026-02-10 • via Nuitee
W
werner • couple • at
8
2026-02-10 • via Nuitee
C
Carole • extended_group • fr
8
Pros:

Très bon emplacement, personnel sympathique, accueillant disponible et professionnel. Petit déjeuner correct. Bon rapport /qualite.

Cons:

Salle de bain à revoir.

2026-02-09 • via Nuitee
J
Junior Chibuzor • solo_traveller • es
9
Pros:

Me encanto las instalaciones del hotel,me encanto ,la habitación para una persona ya era espacioso y si le añades a que esta cerca del centro, aun me gusta mas !!!! Volvere a repetir sin duda.

2026-02-09 • via Nuitee
A
Alexandra • couple • cz
6
Pros:

Breakfast was terrible, no choice

Cons:

Breakfast

2026-02-09 • via Nuitee
A
Ajaj • solo_traveller • se
3
Sprang ut från badrummet med bara handduken två gånger eftersom personalen knackade ihjäl på dörren för att kolla om jag
Pros:

Läget

Cons:

Personalen förklarade knappt något, dålig kommunikation, dålig ljudisolering

2026-02-09 • via Nuitee
B
Baltasar • family_with_children • es
8
Pros:

Ubicacion

Cons:

Tamaño de la habitación

2026-02-09 • via Nuitee
C
Carlos • extended_group • es
6
2026-02-09 • via Nuitee