Hotel Universal by Maxi Hoteles

Hotels
8 (6807 reviews)
Recogidas,16 , Granada , es

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Children allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Several reviews mention issues with cleanliness, such as a lack of thorough cleaning and hair found in the rooms.
Service
8.5
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9
The location is frequently praised as excellent and ideal for exploring the city.
Room Quality
7.5
Mixed feelings about the rooms; some found them outdated or uncomfortable.
Amenities
8
Amenities generally meet expectations, though some improvements could be made.
Value for Money
8.5
Many reviews find the prices appropriate for the services offered.
Food and Beverage
7.5
Reviews indicate disappointment with the breakfast options.
Overall Experience
8
Overall experience is positive but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:29

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience in our modern, air-conditioned rooms at Hotel Universal. Stay connected with complimentary Wi-Fi and enjoy amenities such as a minibar and flat-screen TV.

Spanish Cuisine and TV Lounge
Indulge in delicious Spanish dishes at our restaurant and unwind in the TV lounge. Take advantage of free internet access on our computers while enjoying your favorite TV show.

Prime Location near Granada’s Attractions
Explore Granada's vibrant shops and tapas bars just steps away from our hotel. Don't miss the opportunity to visit the historic Albaicin neighborhood and easily access the Alhambra Palace. Book your stay now for an unforgettable experience at Hotel Universal.

Important information:

Guests arriving by car should take the Exit 13 on GR-30 motorway. You will find an outdoor parking area for luggage loading and unloading in Calle Recogidas. For further details please contact the property directly.

Please note that there are limited parking spaces. To confirm availability, please consult with the property.

Please note that vehicles higher than 6.2 feet high will not be able to access the parking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6807 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
W
Wioletta • couple • pl
10
Super tranzytowy hotel z basenem w cenie
Pros:

Blisko trasy. Dobre śniadanie, obok jest restauracja ale czynna od 20:45. Parking w cenie. Basen a raczej bardzo duże jakuzzi i sauna w cenie. Sezonowy basen zewnętrzny

2026-05-09 • via Nuitee
R
Rosana • couple • es
7
Pros:

La ubicación

2026-05-09 • via Nuitee
F
Francisco • solo_traveller • es
10
Pros:

Voy muchas veces y me encanta.La ubicación, la terraza de arriba,el personal .....espero seguir yendo por muchas veces más

2026-05-09 • via Nuitee
J
joel • solo_traveller • fr
9
Pros:

Hotel centrale, bien situé, personnel sympa.

Cons:

Pas de insonorisation ,les portes qui claques,

2026-05-09 • via Nuitee
F
Francisco • solo_traveller • es
10
2026-05-09 • via Nuitee
G
Geraldine • extended_group • ie
10
2026-05-09 • via Nuitee
G
guillem • solo_traveller • es
9
2026-05-09 • via Nuitee
J
Jennifer • solo_traveller • es
6
2026-05-09 • via Nuitee
E
Estefanía • solo_traveller • es
6
Habitación muy pequeña.
Pros:

La ubicación

Cons:

La habitación es muy pequeña y escueta.

2026-05-08 • via Nuitee
S
Sabrina • solo_traveller • ar
7
Pros:

AME QUE TENÍA BAÑERA!!!! Así que me di unos lindos baños!

Cons:

Las opciones de desayuno son bastante pobretonas... para lo que sale.
Se escucha bastante lo que pasa en las habitaciones contiguas... o mis vecinos en ese momento eran demasiado ruidosos. Tuve que llamar a recepción para pedirles si podían bajar la música porque se re escuchaba y todo lo que hablaban también.

2026-05-08 • via Nuitee
C
Christian • extended_group • fr
8
Pros:

Proximité, parking, rapport qualité prix

2026-05-08 • via Nuitee
M
Maria Sol • extended_group • es
7
Pros:

La habitación era amplia y la ubicación excelente

Cons:

Las instalaciones eran un poco antiguas y las camas bastante incómodas. Había que subir unos escalones para ir a la habitación.

2026-05-08 • via Nuitee
M
Mariagrazia • solo_traveller • it
8
Pros:

La camera. Mi aspettavo una stanza con 3 letti ed invece ci hanno dato una camera composta da due stanze spaziose e pulite. Colazione buona. Soddisfatti. Se. Torniamo a Granada soggiorneremo ancora qui

Cons:

Infatti

2026-05-08 • via Nuitee
J
Juan • family_with_children • es
8
Pros:

Personal y ubicación

Cons:

El tema parking

2026-05-08 • via Nuitee
E
Enrique • extended_group • es
8
Bien, en general.
Pros:

Cercanía al centro.
Coqueta terraza para desayunar.

Cons:

Las habitaciones algo pequeñas .

2026-05-07 • via Nuitee
C
Claudine • solo_traveller • fr
8
Pros:

L'emplacement de l'hôtel et son parking en face. L'explication du parcours pour arriver à l'hôtel car il est situé dans une rue où seuls les résidents peuvent circuler. Un restaurant au 6ème étage avec une terrasse sympathique.

Cons:

L'insonorisation entre les chambres

2026-05-07 • via Nuitee
T
Tomáš • solo_traveller • cz
7
Pros:

Good locality, friendly staff, window to the patio so quiet and dark in the morning

Cons:

Room very basic, bed very small (i am pretty tall 184 cm). No signal on tv

2026-05-07 • via Nuitee
M
Maria Blanca • solo_traveller • es
10
2026-05-06 • via Nuitee
E
Elisabeth • solo_traveller • us
9
Great location, clean!
2026-05-06 • via Nuitee
B
Boris • solo_traveller • nl
9
2026-05-06 • via Nuitee