Hotel Universal by Maxi Hoteles

Hotels
8 (6535 reviews)
Recogidas,16 , Granada , es

listing image 1
Show all photos
Children allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Several reviews mention issues with cleanliness, such as a lack of thorough cleaning and hair found in the rooms.
Service
8.5
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9
The location is frequently praised as excellent and ideal for exploring the city.
Room Quality
7.5
Mixed feelings about the rooms; some found them outdated or uncomfortable.
Amenities
8
Amenities generally meet expectations, though some improvements could be made.
Value for Money
8.5
Many reviews find the prices appropriate for the services offered.
Food and Beverage
7.5
Reviews indicate disappointment with the breakfast options.
Overall Experience
8
Overall experience is positive but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:29

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience in our modern, air-conditioned rooms at Hotel Universal. Stay connected with complimentary Wi-Fi and enjoy amenities such as a minibar and flat-screen TV.

Spanish Cuisine and TV Lounge
Indulge in delicious Spanish dishes at our restaurant and unwind in the TV lounge. Take advantage of free internet access on our computers while enjoying your favorite TV show.

Prime Location near Granada’s Attractions
Explore Granada's vibrant shops and tapas bars just steps away from our hotel. Don't miss the opportunity to visit the historic Albaicin neighborhood and easily access the Alhambra Palace. Book your stay now for an unforgettable experience at Hotel Universal.

Important information:

Guests arriving by car should take the Exit 13 on GR-30 motorway. You will find an outdoor parking area for luggage loading and unloading in Calle Recogidas. For further details please contact the property directly.

Please note that there are limited parking spaces. To confirm availability, please consult with the property.

Please note that vehicles higher than 6.2 feet high will not be able to access the parking.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 6535 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
A
Angel • family_with_children • es
7
Pros:

La ubicación

Cons:

Que aún con la calefacción apagada hacía calor.
Que la calefacción no fuera independiente, porque era centralizada.
Se podía oír al huésped de al lado roncar.

2026-03-21 • via Nuitee
M
Mert Evren • extended_group • tr
6
Merkezde keyifsiz bir bina
Pros:

Konumu dışında bir avantajı yok.

Cons:

Odalar çok gürültülü ve keyifsiz. Otopark çok kullanışsız ve pahalı. Kahvaltı zayıf. Çalışanlar orada olmaktan mutsuz görünüyor.
Kapıdan çıktığınız an her şey daha güzel çünkü konum mükemmel.

2026-03-21 • via Nuitee
D
Dahlgren • couple • se
6
Cons:

Det var väldigt lyhört. Frukosten var inte den bästa. En smörgås, en kopp te eller kaffe och ett glas juice.

2026-03-21 • via Nuitee
C
Chiara • solo_traveller • es
10
2026-03-21 • via Nuitee
C
Carolina • solo_traveller • cl
8
Buena ubicación
Pros:

La ubicación buena

Cons:

La cama chica y colchón incómodo

2026-03-21 • via Nuitee
R
Rosaria • extended_group • it
8
Ci ritornerei
Pros:

Ottimo

Cons:

Nulla

2026-03-21 • via Nuitee
S
Simao • couple • fr
5
Uncomfortable, unhygienic, noisy
Cons:

The bed was too soft and uncomfortable, it felt like you would sink into it. The blanket on top was very dirty, on the first day, both of us developed allergies and hives. On the following day, after we moved the blanket into the closet, the allergic reactions stopped. Starting from the first day we checked in, there were frequently long hairs on the bathroom floor, and you coule see white, stalactite-like deposits under the sink filter, which was very disgusting. The sound insulation was very poor, on the last night, the guest in the next room snored extremely loudly, almost like thunder. The Wi-Fi was also not fast.

2026-03-21 • via Nuitee
J
Javier • extended_group • es
8
Agradable
Pros:

Ubicación excelente
Buen desayuno continental

Cons:

El suelo de la bañera del aseo
Un poco deslizante

2026-03-21 • via Nuitee
J
Judit • couple • es
8
2026-03-20 • via Nuitee
J
Jose Joaquin • couple • es
10
Pros:

Todo excelente. Volveremos

2026-03-20 • via Nuitee
E
Eduardo • solo_traveller • es
7
2026-03-20 • via Nuitee
M
Maria Cristina • couple • es
8
Hotel acertado en el centro de Granada
Pros:

Muy bien ubicado, relación calidad precio excelente

Cons:

Nada en particular

2026-03-20 • via Nuitee
F
Felix Lapuente • family_with_children • es
10
Pros:

Situacion perfecta

2026-03-19 • via Nuitee
S
Sonia • family_with_children • es
9
2026-03-19 • via Nuitee
N
Noelia • family_with_children • es
9
2026-03-19 • via Nuitee
I
IVALDO • family_with_children • br
10
Pros:

Localização, atendimento e qualidade das instalações.

2026-03-18 • via Nuitee
I
Isabelle • family_with_children • fr
9
2026-03-18 • via Nuitee
S
Santi • couple • it
7
2026-03-18 • via Nuitee
W
Wghineide • solo_traveller • pt
6
Pros:

Localização

2026-03-18 • via Nuitee
M
MARGARITA • family_with_children • es
10
2026-03-18 • via Nuitee