Hotel Universal by Maxi Hoteles

Hotels
8 (7150 reviews)
Recogidas,16 , Granada , es

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Limited breakfast options

Categories

Cleanliness
7
Several reviews mention issues with cleanliness, such as a lack of thorough cleaning and hair found in the rooms.
Service
8.5
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9
The location is frequently praised as excellent and ideal for exploring the city.
Room Quality
7.5
Mixed feelings about the rooms; some found them outdated or uncomfortable.
Amenities
8
Amenities generally meet expectations, though some improvements could be made.
Value for Money
8.5
Many reviews find the prices appropriate for the services offered.
Food and Beverage
7.5
Reviews indicate disappointment with the breakfast options.
Overall Experience
8
Overall experience is positive but with several areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 11:29

Property Description

Modern Rooms with Free Wi-Fi
Experience comfort and convenience in our modern, air-conditioned rooms at Hotel Universal. Stay connected with complimentary Wi-Fi and enjoy amenities such as a minibar and flat-screen TV.

Spanish Cuisine and TV Lounge
Indulge in delicious Spanish dishes at our restaurant and unwind in the TV lounge. Take advantage of free internet access on our computers while enjoying your favorite TV show.

Prime Location near Granada’s Attractions
Explore Granada's vibrant shops and tapas bars just steps away from our hotel. Don't miss the opportunity to visit the historic Albaicin neighborhood and easily access the Alhambra Palace. Book your stay now for an unforgettable experience at Hotel Universal.

Important information:

Guests arriving by car should take the Exit 13 on GR-30 motorway. You will find an outdoor parking area for luggage loading and unloading in Calle Recogidas. For further details please contact the property directly.

Please note that there are limited parking spaces. To confirm availability, please consult with the property.

Please note that vehicles higher than 6.2 feet high will not be able to access the parking.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: GRX

Property Policies

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for € 20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not possible) and costs EUR 19 per day.

Location

Guest Reviews

8
Based on 7150 reviews
Cleanliness: 7
Service: 8.5
Location: 9
Room Quality: 7.5
Amenities: 8
Value for Money: 8.5
Food and Beverage: 7.5
Overall Experience: 8
M
Monteiro Manuel • solo_traveller • pt
8
2026-06-27 • via Nuitee
M
Mª • solo_traveller • es
7
2026-06-27 • via Nuitee
Марија • couple • rs
10
Pros:

Everything was really good!

Cons:

Nothing

2026-06-27 • via Nuitee
J
Javier • couple • es
7
Gran Ubicación
Pros:

Ubicación y desayuno en la terraza

Cons:

Un poco anticuado para ser 3 estrellas

2026-06-26 • via Nuitee
A
arratbi • solo_traveller • es
7
Pros:

si mi gusto

2026-06-26 • via Nuitee
S
Serena • solo_traveller • it
8
2026-06-26 • via Nuitee
J
JORGE MIGUEL • solo_traveller • es
9
2026-06-26 • via Nuitee
L
Louise • couple • es
7
2026-06-25 • via Nuitee
J
Jose Manuel • solo_traveller • pt
8
2026-06-25 • via Nuitee
A
Alba • extended_group • es
10
Pros:

Ubicación y muy limpio

Cons:

Demasiado caro para una noche

2026-06-25 • via Nuitee
M
Marco • couple • it
9
Pros:

Ottima posizione, stanza pulita e adeguata. Letto comodo.
Consigliato servizio esterno per visione flamengo con pulmino e bibita inclusa

Cons:

Sarebbe comodo avere dei cuscini in più di diverso spessore

2026-06-25 • via Nuitee
K
Koldobika • solo_traveller • es
8
2026-06-25 • via Nuitee
R
ROSARIA • family_with_children • it
9
2026-06-25 • via Nuitee
G
Gabriella • couple • it
9
Ottimo hotel a Granada
Pros:

Scelta perfetta per la nostra tappa di 2 giorni a Granada.
Camera fresca, pulita e con tutto il necessario, anche il frigo bar.
Buona colazione gentilmente servita nella caffetteria posta sulla terrazza al 6° piano.
Abbiamo usufruito, a pagamento, del parcheggio. È un servizio che per un hotel in centro è decisamente un plus.
Lo staff è stato efficientissimo già dalla prenotazione. Prima di arrivare ci hanno fornito preziose indicazioni per consentirci di arrivare nella ZTL senza inutili giri come ci é successo in altre città e ci hanno conservato in frigorifero lo jamon ❤️.
Fortemente consigliato, se dovessimo tornare a Granada torneremo sicuramente lì.

2026-06-24 • via Nuitee
G
Gabriele • extended_group • it
9
2026-06-24 • via Nuitee
M
MARIA ISABEL • solo_traveller • es
8
Hotel céntrico buena relación calidad precio
Pros:

La habitación está bien, tiene una pequeña nevera y aire acondicionado que se agradece.
Ubicacion excelente.
Lo mejor sin duda el servicio, nos atendieron super bien, especialmente José que nos ayudó con indicaciones, recomendaciones etc.
Tienen máquina expendedora y cafetería.

Cons:

Necesita unas mejoras en el baño.

2026-06-24 • via Nuitee
F
frisoli.baroni • solo_traveller • it
7
2026-06-24 • via Nuitee
E
enrique • solo_traveller • es
10
Pros:

Comodidad y limpieza

Cons:

Todo ok

2026-06-24 • via Nuitee
T
Tamara • solo_traveller • es
9
2026-06-24 • via Nuitee
P
Pablo • extended_group • es
6
2026-06-24 • via Nuitee