Quality Inn Andrews

It was OK

Staff was nice and but

Clean

This is not a review of the hotel. Hotels.com screwed me again! I booked a non-smoking room that was advertised. I was stupid and didn't read the confirmation email. It booked a smoking room. Never booking with you again. Will use you to see the price and then call the hotel directly. F your points. You used to be good before Expedia bought you.

Staff was friendly and helpful. Room was clean.

Clean

Wish we would have kept going and looked for another place. Didn’t sleep well at all. Beds were itchy and uncomfortable. Room smelled funny and not in a good way.

The staff were very nice and the rooms were comfortable and clean

Always very helpful
Staff we will stay here again when traveling

Nice folks, great location

Very convenient location for Andrews Valley Rail bike tour, friendly staff

Beautiful town close to good restaurants down the block. Friendly staff and they let us park motorcycles under the awning in case of bad weather. I look forward to returning.

There was a strong mildew smell coming from the AC unit and the room was full of fruit flies and nats. We asked for another room, but I was told there wasn’t one, so we asked for a refund so we could go somewhere to find a better room and was denied a refund.

It’s definitely due for a facelift. Biggest issue was the seal of the door. Gave easy access to flying insects in and out of the room.

Desk clerks both check in and check out were top notch. Room was decent. Biggest issues were the bathroom was dirty, had bugs and someone's used soap out, my room was poolside and the screaming and music went on well past 10 pm and while this isn't on the facility there was apparently some parties going on because I had drunks bounce off my door a few times.

Dirty bathroom, comfortable bed.

We didnt have power our entire stay, there is no generater at this hotel so there was no accommodations. We had no money returned to us, the hotel is nice but what does that matter if you cant take a shower, watch the tv, heat food, or anything else. 2/10 experience

The only reason I have it a poor rating is because the power was out due to storms. From 7pm til we checked out we had
No ac. We had no hot water. We had no ice. Roomwas clean. Staff was great. No breakfast yet except muffins and cereal because they were unable to cook. It's been nice if they had offered free stay at one of their other hotels but we paid full price for half the services. If it had not been for the outage it would have got an excellent rating from me

There was a storm on the Saturday afternoon when we there and the lights went out. NO ONE from the desk checked in with us!! Finally went to front desk at 12 AM. Said power was to be on about 230 AM. Went back to room and discovered other rooms had AC! Discovered in our room that some of the outlets were actually working while others weren’t. Front desk tried to blame on power company. Sounds like faulty wiring to me!!! Left at 730 AM and still no power.

When we arrived back to the Inn. The place was completely dark. No outdoor lights were on. The cable TV didn’t work. There were stains on sheets, ripped/torn/holes. When we went to check out the lady wasn’t very pleasant because her electricity wasn’t working properly. Limited choice of breakfast options than usual because equipment wasn’t working. It definitely wasn’t even worth the $95 I paid for the night. I will not return.