Schlosshotel Hellenstein

Hotels
8.7 (1735 reviews)
Hugo-Rupf-Platz 2 (ehem. Schlosshaustr. 55) , Heidenheim , de

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Children allowed
Pets allowed

Facilities

Guest education on local ecosystems and culture
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Clean and modern
Friendly staff
Great location
Cons:
Breakfast service issues
Limited wellness area

Categories

Cleanliness
8.26
Several mentions of cleanliness, but some concerns about room carpets and common areas.
Service
9.03
Positive mentions of friendly staff, though some service issues during breakfast were noted.
Location
9.27
Very positive sentiments regarding the hotel's location, especially for event access.
Room Quality
8.72
Rooms are described as clean and well-equipped, though one review noted issues with the pull-out sofa.
Amenities
8.55
Well-received wellness area, though some limitations on the wellness space were mentioned.
Value for Money
8.71
General sentiment aligns with good value, despite breakfast concerns.
Food and Beverage
8.26
Mixed reviews about breakfast quality and availability, especially on weekends.
Overall Experience
8.83
Overall positive feedback about the stay, with a few noted drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 02:21

Property Description

Modern Accommodation and Stunning Design:
Experience a stay like no other at our strikingly designed hotel offering modern accommodation that perfectly blends comfort and style.

Culinary Delights and Entertainment:
Indulge your taste buds at our 1 restaurants serving freshly prepared specialties, unwind at the elegant wine bar, enjoy live performances in the lobby bar, and sip on cocktails at the Bar.

Business-Friendly Amenities:
For our business travelers, take advantage of our generous conference facilities directly connected to the Congress Centrum, providing state-of-the-art services and meeting facilities.

Book now to experience the perfect blend of luxury, convenience, and entertainment at Schlosshotel Hellenstein!

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: STR

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    Children from 4 years old to 12 years old stay for € 25 per person per night when using an existing bed.
    Children from 13 years old to 17 years old stay for € 30 per person per night when using an existing bed.
    People 4 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.7
Based on 1735 reviews
Cleanliness: 8.26
Service: 9.03
Location: 9.27
Room Quality: 8.72
Amenities: 8.55
Value for Money: 8.71
Food and Beverage: 8.26
Overall Experience: 8.83
F
Franzl • family_with_children • de
10
Pros:

Tolle Ausstattung der Suite

Cons:

Restaurant NICHT direkt vom Hotel aus erreichbar

2026-03-28 • via Nuitee
N
Nikolett • couple • de
10
2026-03-28 • via Nuitee
R
Robert • family_with_children • de
9
2026-03-24 • via Nuitee
K
Karin Maria • family_with_children • de
10
Pros:

Perfektes Hotel für entspannte Tage.. toller Wellnessbereich, gemütliche Bar, gute Küche immer wieder gerne

Cons:

Alles war TOP

2026-03-24 • via Nuitee
D
Dirk • solo_traveller • de
9
Alles zufriedenstellend
Pros:

Richtig gutes Frühstück

2026-03-23 • via Nuitee
A
Alexander • family_with_children • de
10
Pros:

Das Hotel ist super sehr freundliches Personal super Wellness Bereich top Parkplätze und ein super Restaurant.

2026-03-22 • via Nuitee
D
David • family_with_children • de
9
2026-03-21 • via Nuitee
M
Markus • solo_traveller • de
10
2026-03-16 • via Nuitee
R
Ramin • extended_group • de
10
Wer Heidenheim bucht, alternativlos!
Pros:

Immer wieder ein Genuss. Gut aufgehoben, tolle Küche, bester Barkeeper überhaupt und ein familiäres Willkommen zu jeder Zeit. In Heidenheim gibt es unserer Meinung nach keine Alternative. Ankommen, Wohlfühlen!

2026-03-16 • via Nuitee
T
Thomas • family_with_children • de
9
2026-03-14 • via Nuitee
K
Katharina • family_with_children • de
10
2026-03-10 • via Nuitee
B
Burak • family_with_children • tr
8
2026-03-07 • via Nuitee
E
Eduard • couple • ch
9
2026-03-02 • via Nuitee
• family_with_children • de
9
2026-03-01 • via Nuitee
G
Goldbeck Solar GmbH • solo_traveller • de
9
2026-03-01 • via Nuitee
R
Rolf • couple • de
10
2026-02-24 • via Nuitee
A
Albert • solo_traveller • de
8
2026-02-24 • via Nuitee
T
Thierry • family_with_children • ch
9
2026-02-24 • via Nuitee
K
Kosterman • family_with_children • nl
8
Pros:

Fijn schoon hotel met ruime parkeer plaatsen, en parkeergarage. Schoon, ruim, gewoon goed.

Cons:

Niets

2026-02-24 • via Nuitee
W
Wolf • solo_traveller • de
8
2026-02-23 • via Nuitee