Elephant Lake Hotel

Hotels
•
TrevPAR World Group
7.7 (635 reviews)
3 Mullet Street , St Lucia , za

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Free
Children allowed

Facilities

Offsite parking discounted rates available
Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Cons:
Basic amenities
Poor food options

Categories

Cleanliness
7.95
Room was clean and the property was very clean and comfortable to stay in.
Service
8.45
Staff were friendly and helpful, providing a warm and welcoming experience.
Location
8.45
Location was exceptional and next to all restaurants and bars.
Room Quality
6.95
Rooms were basic and lacking some amenities for a 4-star hotel.
Amenities
7.45
Basic amenities with room for improvement, such as the lack of DSTV and a limited restaurant service.
Value for Money
7.95
Provided reasonable value with notable positives, but some amenities were lacking.
Food and Beverage
6.45
Breakfast was basic and dinner buffet was poor for the price.
Overall Experience
7.95
Visitors had a relaxing holiday with positive experiences despite some mentioned drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 00:36

Property Description

Scenic Views of St Lucia Estuary
Elephant Lake Hotel offers stunning views of the St Lucia Estuary from each air-conditioned room, complete with a balcony or patio for guests to enjoy the picturesque surroundings.

Exciting Safari Adventures
Guests can embark on thrilling safari tours through the iSimangaliso Wetland Park and the Big 5 Hluhluwe-iMfolozi Game Reserve, organized by the in-house safari company, Go Safaris. Get up close to hippos and crocodiles on tours along the St Lucia Estuary.

Relaxation and Convenience
Unwind by the outdoor pool, make use of the 24-hour front desk, and enjoy the shared lounge at Elephant Lake Hotel. With complimentary WiFi, free parking, and modern amenities in every room, your stay is sure to be comfortable and hassle-free.

Embark on an unforgettable adventure and book your stay at Elephant Lake Hotel today!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: DUR

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

7.7
Based on 635 reviews
Cleanliness: 7.95
Service: 8.45
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.95
Food and Beverage: 6.45
Overall Experience: 7.95
G
Gunnar • couple • de
8
2026-03-21 • via Nuitee
S
Sihlobosenkosi • solo_traveller • za
8
2026-03-20 • via Nuitee
A
Andre • couple • th
9
Pros:

Swimming pool

2026-03-15 • via Nuitee
N
Nashreen • couple • za
7
2026-03-15 • via Nuitee
W
Werner • couple • ch
8
Hotel mit guter Lage
Pros:

Gute Parkmöglichkeiten direkt vor dem Hotel. Frühstück war gut aber nicht sehr reichhaltig. Die Zimmer sind klein und einfach eingerichtet. Für eine Übernachtung ausreichend.

2026-03-15 • via Nuitee
R
Ryan • solo_traveller • za
9
2026-03-15 • via Nuitee
N
Ndlovu • couple • sz
3
Pros:

Bathroom door was broken....nothing

Cons:

Shower was not good water flow

2026-03-10 • via Nuitee
N
Nontobeko Sigwaza • solo_traveller • za
10
2026-03-09 • via Nuitee
S
Steffen • extended_group • de
8
2026-03-09 • via Nuitee
M
Mthethwa • couple • za
10
2026-03-08 • via Nuitee
H
Henny • solo_traveller • ch
9
Hat uns sehr gut gefallen. Haben zwei Nächte verlängert.
Pros:

Sehr gut gelegen. Etwas sehr spezielles waren die Hippos, die am Abend zum Pool kamen.

2026-03-08 • via Nuitee
R
Ria • couple • za
9
The staff was friendly and helpful
Pros:

Witnessing a Hippo walk right past the hotel reception area was just priceless.

2026-03-07 • via Nuitee
H
Henny • solo_traveller • ch
9
Der Aufenthalt hat uns sehr gut gefallen. Aussergewöhnlich ist der Besuch von Hippos am Pool.
Pros:

Das Hotel ist sehr gut gelegen

2026-03-04 • via Nuitee
B
Bradley • couple • gb
10
2026-03-02 • via Nuitee
S
Stannard • couple • za
8
Pros:

Lovely hotel in a peaceful town

Cons:

I have no complaints b

2026-02-23 • via Nuitee
T
Thandeka • couple • za
10
Pros:

The room was spacious and clean.

Cons:

Nothing

2026-02-22 • via Nuitee
M
Muhammad • extended_group • za
9
Good
Pros:

Great location. Deon was helpful and informative. Thank you!

2026-02-11 • via Nuitee
N
nontuthuko • family_with_children • za
9
It was lovely, safe , clean and comfortable .
Pros:

The location where is located to is great .
The rooms are clean and the housekeepers were very friendly.
Nice and fresh breakfast, staff at the restaurant very professional and friendly.
My kids enjoyed the pool .
The rooms and the hotel is exactly as it is on the website.
Interlinking rooms are good for family with kids.

Cons:

They could improve on the appearance of the reception area

2026-02-10 • via Nuitee
V
Vanessa • couple • za
10
2026-01-30 • via Nuitee
A
Aleysha • couple • za
10
Pros:

Everything

Cons:

N/A

2026-01-30 • via Nuitee