Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Cleanliness issues
Noise disturbances

Categories

Cleanliness
7.83
Several mentions of issues with cleanliness, including dirty sheets and a broken sink.
Service
9.3
The staff was described as very nice and friendly in multiple reviews.
Location
9.34
Many reviews highlighted the excellent location close to attractions.
Room Quality
8.29
Rooms were generally spacious and comfortable, though some issues were noted with noise.
Amenities
8.32
Amenities were mentioned as sufficient, but some improvements were suggested.
Value for Money
8.78
Good value was indicated in several reviews, particularly for the location.
Food and Beverage
7.33
Limited variety in the breakfast menu was a common complaint.
Overall Experience
8.8
Overall, guests had a positive experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 08:01

Property Description

Convenient Location in Zona Rosa District

Nestled in the heart of Mexico City, Suites Plaza Florencia offers a prime location for both business and leisure travelers. Explore nearby attractions such as the Castle of Chapultepec and the Modern Art Museum, or immerse yourself in the vibrant nightlife and cultural scene of the Zona Rosa district.

Modern Amenities and Comfortable Accommodations

Experience a seamless stay with our modern amenities, including complimentary wireless internet access. Retreat to well-appointed accommodations after a day of exploration, ensuring a restful night's sleep for all guests.

On-Site Dining and Entertainment

Indulge in culinary delights at our on-site restaurant and unwind with a refreshing drink at the lobby bar. Whether you're craving a delicious meal or a casual evening drink, our hotel provides the perfect setting for a memorable stay.

Book your stay at Suites Plaza Florencia now and elevate your Mexico City experience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Please note that the fitness center is located outside the property.

When booking 5 rooms or more, different policies and additional supplements apply. Property will ask for prepayment.Parking is subject to availability due to limited spaces.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEX

Location

Guest Reviews

8.5
Based on 834 reviews
Cleanliness: 7.83
Service: 9.3
Location: 9.34
Room Quality: 8.29
Amenities: 8.32
Value for Money: 8.78
Food and Beverage: 7.33
Overall Experience: 8.8
K
kathy • family_with_children • us
3
Pros:

Didn't know it has breakfast there.

Cons:

Bed, sheets was dirty. House keeper needs to be better.

2026-08-26 • via Nuitee
C
Cruz Infante • family_with_children • us
7
Cons:

No limpian los cuartos diariamente, uno tiene que ir hablar a recepción.

2026-08-26 • via Nuitee
F
Fernando • family_with_children • gt
4
Deben de mejorar
Pros:

Siempre esta limpio, no tengo queja con eso, ubicación genial, nada ruidoso.

Cons:

Deben de mejorar YA las instalaciones, siempre hay algo que no funciona, que AC mal, las llaves crujen, y así se esta dañando el hotel y nadie hace nada por el.

2026-08-25 • via Nuitee
E
Emelyn • solo_traveller • mx
8
MUY BUEN HOTEL
Pros:

La ubicacion

Cons:

El costo de los alimentos muy elevado

2026-08-25 • via Nuitee
A
Alejandra Fabiola • couple • mx
9
Excelente relación calidad - precio
Pros:

La ubicación es excelente

Cons:

Algunos aspectos con el baño de mi habitación.

2026-08-24 • via Nuitee
V
Valeria • solo_traveller • mx
10
Pros:

Espacio

Cons:

Ruido

2026-08-24 • via Nuitee
I
Igol • couple • us
7
It was okay for one night only.
Pros:

The location and security.

Cons:

The beds, pillows were not comfortable.

2026-08-20 • via Nuitee
P
Pineda • solo_traveller • mx
4
2026-08-20 • via Nuitee
J
Juan • couple • ar
10
2026-08-20 • via Nuitee
A
Andres • solo_traveller • cr
8
Pros:

La locación, el personal y la habitación en general

Cons:

La ducha no siempre tiraba agua caliente. También el extractor del baño hacia tanto ruido que era muy molesto, no siempre podía encender la luz porque el ruido era muy fuerte y molesto

2026-08-18 • via Nuitee
G
Gael • couple • mx
8
2026-08-15 • via Nuitee
Z
Zoralla • solo_traveller • mx
10
Pros:

El hotel es muy bueno y la atención del personal es grandiosa.

Cons:

La experiencia con Booking, me cobraron una noche al tres veces más cara de lo que ofrecía la.oferta inicial y la segunda noche al precio de la promoción, al llamar a atención al cliente de Booking no me resolvieron nada y terminé pagando un dineral por 2 noches porque en la reserva no desglosan lo que uno va a pagar al llegar. Booking muy mal.

2026-08-15 • via Nuitee
A
Alejandro • couple • mx
2
Mala experiencia
Pros:

Ubicación

Cons:

Trato de Laura front desk, vean los videos de su actitud con los huespedes

2026-08-14 • via Nuitee
T
Tino Reyes • extended_group • mx
1
Recibí un trato pésimo por parte de la recepcionista.
Pros:

Me he he hospedado varias veces por la buena ubicación.

Cons:

Trato pésimo por parte de la recepcionista

2026-08-13 • via Nuitee
D
De Leon • extended_group • mx
9
Excelente
Pros:

Nos dieron oportunidad de resguardar maletas antes del check inn e incluso después de haber hecho check out

2026-08-12 • via Nuitee
A
Ana Martínez • solo_traveller • mx
8
Pros:

La ubicación, la limpieza y el precio por una habitación doble.

Cons:

Creo que tiene paredes delgadas y se escucha todo lo que pasa en el pasillo. Nos habían dejado toallas de mano, pero después de la primer limpieza ya no las pusieron de nuevo, además a la regadera se le fugaba un poco de agua por lo que piso quedaba mojado y tampoco había tapete.

2026-08-11 • via Nuitee
A
Andrea • family_with_children • mx
9
Pros:

todo en realidad

2026-08-10 • via Nuitee
Y
Yadira • extended_group • mx
10
Confort y eficiencia
Pros:

No tuve la experiencia en el restaurante

2026-08-10 • via Nuitee
H
haydee • solo_traveller • mx
10
Pros:

Ubicación

Cons:

En la entrada se siente un olor a drenaje. Solo en la entrada

2026-08-10 • via Nuitee
J
JAIME • solo_traveller • mx
9
Pros:

Ubicación excelente

Cons:

Los ruidos en pasillos y habitaciones continuas se escucha dentro de nuestra habitación

2026-08-10 • via Nuitee