Comfort Suites Sanford

Hotels
•
Comfort Suites
7.9 (121 reviews)
Highway 421 & Bragg Street, Sanford, North Carolina, 27330 , Sanford , US

Facilities

Elevator
Fitness facilities
Free breakfast
Free newspapers in lobby
Smoke-free property
Free wired internet
Assistive listening devices available
Braille or raised signage
RV, bus, truck parking
Free self parking
See all facilities

Review Highlights

Pros:
Friendly, accommodating staff
Good breakfast (well presented, good selection)
Comfortable beds / good sleep
Convenient location (near restaurants, golf) and easy to find
Ample parking
Unique property / pleasant decor in some rooms
Cons:
Cleanliness/maintenance issues (black mold spots, leaky/cracked sinks)
Indoor pool out of order
Lobby air conditioning out of service
Housekeeping intrusion / maid entered without knocking
Noise from neighboring rooms (screaming kids, disturbances)
Dated rooms and presence of a bug fogger on arrival

Categories

Cleanliness
6.5
Mixed reports: several guests described rooms and property as clean, but multiple mentions of black mold, cracked sink areas and a bug fogger indicate notable cleanliness/maintenance issues.
Service
8.9
Mostly positive — many guests praised staff as extremely friendly and accommodating. A few serious service lapses were reported (housekeeping entering without knocking, repeated early-morning calls), but overall staff interactions were strong.
Location
8.9
Consistently positive: convenient for local restaurants, parking, easy to find, and noted as close to golf and other destinations.
Room Quality
7
Mixed: comfortable beds and pleasant decor reported by several guests, but also complaints about dated rooms, leaky sinks, cracked fixtures and other maintenance problems.
Amenities
6.8
Inconsistent: breakfast and parking were positives, but the indoor pool was reported out of order, lobby air conditioning was broken, and several amenity-related maintenance issues were noted (ironing board, iron holder).
Value for Money
7.9
Standard quality for this hotel tier
Food and Beverage
9.2
Strong positive for breakfast: multiple guests praised the breakfast selection, presentation and staff serving it.
Overall Experience
8
Overall mixed-to-positive: many guests enjoyed friendly staff, good breakfasts and comfortable beds, but recurring maintenance, cleanliness concerns and a few serious privacy/noise incidents lowered the experience for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Amenities
Enjoy our fitness center, complimentary Wi-Fi, and buffet breakfast.

Featured Amenities
Take advantage of complimentary wired internet, business center, and free newspapers.

Guestrooms
Relax in rooms with pillowtop beds, sofa beds, and free internet.

Book your stay at Comfort Suites Sanford to experience comfort and convenience.

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Contactless check-out is available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSO

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • General

    Individually-wrapped food options are available for breakfast

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: Yes
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

7.9
Based on 121 reviews
Cleanliness: 6.5
Service: 8.9
Location: 8.9
Room Quality: 7
Amenities: 6.8
Value for Money: 7.9
Food and Beverage: 9.2
Overall Experience: 8
J
Junior • family_with_children
8
Pros:

Everything was fine

2025-10-12 • via Nuitee
W
William
8
Pros:

It was close to where I was golfing the next day

2025-09-18 • via Nuitee
H
Hartford • family
10
Pros:

It was a very unique place to stay that far exceeded our expectations! I highly recommend it and will definitely stay there again!! Thanks for having us!!

2025-09-09 • via Nuitee
M
Michael • partner
10
Pros:

Clean, quiet hotel in the middle of Sanford. Easy access and lots of parking

2025-08-25 • via Nuitee
C
Charnetta
8
Pros:

Overall pleased

2025-08-03 • via Nuitee
J
James
6
Ok stay
Pros:

The breakfast was great. Well presented and good selection. Not so good was constant noise from room next to mine with screaming kids early morning and late at night. Back door would not unlock with room key. Leaky sink in room. Black mold on spots in and around bathtub.

2025-07-28 • via Nuitee
G
George
10
Pros:

The staff were very friendly and knowledgeable. Good job.

2025-07-28 • via Nuitee
T
Tony
10
Stay in Sanford N.C
Pros:

Our stay was great! great Customer Service. Great location, room was great! loved the room and Decor. Breastfast was great, and the lady that did the Breastfast!

2025-07-23 • via Nuitee
K
Kellie • family_with_children
4
Pros:

The staff was super friendly BUT the only reason we booked with this hotel is because they had an indoor pool. it was completely out of order. The hotel was dated and in need of repair. There was a bug fogger on the coffee table when we came in…not a good look. i don’t like giving bad reviews but this really wasn’t good.

2025-07-04 • via Nuitee
T
Twanda
4
Pros:

The property did not have air conditioning in the lobby. The toilet was hard to flush and then would run. The holder on the wall that’s hold the iron fell off the wall. The ironing board was broken. The sink in the bathroom is cracking in the back behind the faucet. The staff was very accommodating but the overall conditions were very poor.

2025-06-23 • via Nuitee
D
Donald
2
Pros:

Nothing

2025-06-22 • via Nuitee
Y
Yvette • family_with_children
10
Pros:

The staff was extremely nice. My room was clean, and everything was clean. Comfortable bed and I had two great nights’ sleep.

2025-06-21 • via Nuitee
Y
Yvette • family
10
Pros:

The staff was extremely nice. My room was so clean. My grandson enjoyed his stay. He was quite happy. The bed was very comfortable. I had two great nights’ sleep! Definitely recommend and will definitely return!

2025-06-21 • via Nuitee
K
Keeshell • friends
10
Pros:

Staff was friendly

2025-06-11 • via Nuitee
S
Shawn
6
Pros:

The lobby air conditioning was out at the Sanford, NC location having to eat breakfast in a sauna type setting. An employee informed me it had been tnat way for 5 years! We were called and awakened by 4 calls. The worst being at 430am Saturday morning. On Friday I had just stepped out of the shower and your maid walks in with fresh towels, without knocking and I was standing there in my birthday suit! The lock would not engage so I couldn't prevent her entry! My sister told her I was in there, but she did not understand and walked in on me anyway! I was harrassed the first 2 nights with front desk phone calls for banging noises that were NOT made in my room! If they were, people on both sides of me would have complained as well but they didn't. I believe the guests below me were working them for a free room or something! The most egregious offense to us was being awakened at 430am Saturday and being caught nude by the maid Friday morning! I nor any of my family or anyone I can influence will consider staying here ever again! My nephew is a Choice member and he will no longer use your hotels! Good luck to you! I always used Comfort inn and Suites in the past but never again. I wish your future guests more sleep at night than I was alloted to have over a harrassing lie! I will much rather stay at a roach motel than use any of your Choice Hotel locations again! We will do our homework to insure our money goes to a hotel with no ties to the Choice Hotels brand!!

2025-06-10 • via Nuitee
N
Nicholas • friends
8
Pros:

Great place to stay.

2025-06-03 • via Nuitee
V
Virginia
8
Pros:

Very easy to find and all of local restaurants are near by room was stocked with towels and toiletries and and I was staying for the weekend for graduation so I requested not to clean room until checkout love staying at Comfort Suites 😁

2025-06-02 • via Nuitee
S
Samuel • partner
8
Pros:

Clean but bed was a bit uncomfy

2025-05-25 • via Nuitee
B
Barry
10
Pros:

This is the cleanest motel I have found in the area with a somewhat reasonable price. With that said, they are getting close to pricing themselves out of my range.

2025-05-22 • via Nuitee
L
Lynn
10
Pros:

I have never slept in a more comfortable bed while traveling! And ALL the staff were so nice and friendly! Thank you!

2025-05-19 • via Nuitee