Garden & City Evian - Lugrin

Hotels
7.2 (2006 reviews)
Chemin de chez Tupin , Lugrin , fr

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Soundproof rooms
Facilities for disabled guests
Table tennis
See all facilities

Review Highlights

Pros:
Beautiful views
Good location
Satisfactory service
Cons:
Poor cleanliness
Service issues
Amenities concerns

Categories

Cleanliness
4.95
Multiple mentions of poor cleanliness, including dust, spider webs, and dirty dishes.
Service
7.95
Overall satisfactory service but mentioned issues with preparations.
Location
8.45
Beautiful views and good location, as highlighted in several reviews.
Room Quality
6.95
Some concerns with amenities and comfort, but generally acceptable.
Amenities
7.45
Sufficient amenities available, but some issues noted with heating and bathroom facilities.
Value for Money
7.45
Perception of good value for location and accommodation.
Food and Beverage
6.95
Breakfast issue reported; no facilities for food mentioned.
Overall Experience
7.45
Mixed feelings noted, but most guests enjoyed the stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-21 00:10

Property Description

Luxurious Lakefront Location
Experience the beauty of Lake Geneva at Garden & City Evian - Lugrin. Situated just 6.5 km from Thollon-Les-Mémises, our apart-hotel offers a serene escape opposite the Swiss border.

Amenities Galore
Indulge in our spacious studios and apartments, each equipped with a private bathroom and a flat-screen TV for your entertainment. Unwind at our large outdoor swimming pool, challenge a friend to a game of tennis, or stay active in our fitness centre.

Complimentary Comforts
Relax knowing that your stay includes free WiFi, towels, and bed linen. Enjoy a worry-free vacation at Garden & City Evian - Lugrin. Book now for an unforgettable lakeside retreat.

Important information:

Bed linen and towels are included in the price.

The end-of-stay cleaning fee is included. Guests must clean the kitchen area and their dishes. A set of cleaning products is available at the reception for an extra fee of EUR 4.

When booking more than 8 rooms, different policies and additional supplements may apply.

For nonrefundable bookings, guests will receive an email after completing their reservation with a link in order to make their payment online.

In winter, snow tires and / or chains are compulsory.

When booking from 7 rooms or more than 15 people, different policies and additional supplements may apply. Until 45 days before check-in, the cancellation is free of charge. From 44 to 15 days before check-in, the guests will be refunded 50% of the total amount of the reservation. From 14 days before check-in, the cancellation becomes nonrefundable. A prepayment of 50% will be asked when the reservation is confirmed.This property does not accommodate bachelor(ette) or similar parties.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Fri, Jan 30, 2026 until Wed, Apr 29, 2026

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: GVA

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.2
Based on 2006 reviews
Cleanliness: 4.95
Service: 7.95
Location: 8.45
Room Quality: 6.95
Amenities: 7.45
Value for Money: 7.45
Food and Beverage: 6.95
Overall Experience: 7.45
N
Nicolas • extended_group • fr
9
2026-02-11 • via Nuitee
A
Andrea • couple • us
8
2026-02-10 • via Nuitee
H
hans • extended_group • gb
2
Terrible , avoid .
Pros:

It is a very quiet location

Cons:

Mattresses and pillows were dirty , soiled and smelly. Double bed was only a large single bed . There was no door to the bedrooms . It was cold and there was no heating . There were no towels . Sofa bed was old and dirty . We could not stay there even for one night . The other furnishings were not as depicted in the website photographs.

2026-02-09 • via Nuitee
D
Dylan • couple • fr
2
.
Pros:

L’emplacement

Cons:

Odeur de poisson dans le logement cause VMC pas entretenue depuis 1000 ans vu l’odeur qui s’en dégage. Également prix Booking plus de 2 fois moins cher que si on demande directement sur place 173 la nuit sur Booking 63 faut arrêter de prendre les gens pour des cons

2026-02-09 • via Nuitee
S
Sebastian • couple • es
7
2026-01-25 • via Nuitee
N
Natalya • family_with_children • ch
5
2026-01-21 • via Nuitee
E
Elodie • family_with_children • fr
7
2026-01-19 • via Nuitee
N
Nathalie • family_with_children • fr
8
Merci
Pros:

Vue et disposition

2026-01-19 • via Nuitee
S
shqiprim • couple • ch
7
2026-01-19 • via Nuitee
O
Owen • family_with_children • gb
10
Amazing View and Amazing Comfort
Pros:

Amazing location
Amazing staff

Cons:

Nothing wrong - it was perfect

2026-01-19 • via Nuitee
F
Frederic • family_with_children • ch
6
2026-01-19 • via Nuitee
L
Liow • extended_group • my
8
Comfy, great environment
Pros:

The view is pretty good, can see the largest lake of Switzerland even tho we are in France

Cons:

Location, in order to find it you have to go through alot tiny road.

2026-01-19 • via Nuitee
M
Matteo • family_with_children • it
8
2026-01-19 • via Nuitee
C
Caja • family_with_children • es
4
2026-01-19 • via Nuitee
J
Jilali • family_with_children • fr
7
Un très bon lieux mai les logements un peu vieux
Pros:

Le lieu la vue

Cons:

Le lit pas confortable très vieux ainsi que les équipements un peu vieux ça mérite une rénovation

2026-01-19 • via Nuitee
M
martine • couple • fr
4
une nuit
Pros:

appartement fonctionnel

Cons:

cher pour la prestation, en canicule appartement sans climatisation

2026-01-19 • via Nuitee
B
Bisnca • extended_group • ch
3
Kurze Worte , sehr traurig was wir erlebt haben
Pros:

Die Natur dort oben

Cons:

Die Reise dorthin mit dem Auto ist ja schon etwas speziell im Winter würde ich dort nicht hoch. Ich denke da braucht es Allrad oder Schneeketten. Bei der Ankunft haben wir festgestellt, dass es nicht so ist wie auf den Bildern. Wir sind zur Rezeption und wollten uns erst das Zimmer anschauen.
An Rezeption wollte sie, dass wir was unterschreiben. Ich wollte aber jedoch erst das Zimmer sehen die Unterkunft als wir die Unterkunft betraten, haben wir das Ausmass gesehen. Wir haben uns umgeschaut, das Bett angeschaut die Laken hochgezogen, Kissen angeschaut Matratze angeschaut, Küche angeschaut, Bad angeschaut und waren direkt wieder weg schade sehr schade . wir waren so enttäuscht und das sollte ein entspanntes Wochenende werden. Es war abends 19:00 Uhr und wir hatten keine Unterkunft . Wir haben es gemeldet an der Rezeption und sind wieder abgefahren und dann standen wir da und mussten eine neue Unterkunft suchen. Nichts von erholten Wochenende die nächste Unterkunft 45 Minuten Fahrzeit und unsere Laune war dementsprechend aber wir waren richtig froh, dass wir da nicht übernachtet haben. Es ist sehr schade es könnte dort richtig schön sein , wenn man sich um die Liegenschaft kümmern würde und richtig putzen und sauber halten würde genau wie bei der Buchung. Es müsste besser beschrieben werden das direkt noch 250 Euro als Kaution bei Buchung einbehalten wird . Ich bin sehr enttäuscht von dieser Unterkunft. Sehr schade es könnte ein richtig Erholung Paradies sein dort oben

2026-01-19 • via Nuitee
C
Coralie • extended_group • fr
10
Bien
Pros:

Le calme

Cons:

C'est un peu loin de Thonon mais étant venue déjà 2 fois auparavant, je le savais

2026-01-19 • via Nuitee
F
Frederic • extended_group • fr
9
Un bel endroit pour une halte
Pros:

Nous avions deux logements côte à côte avec terrasse pour un prix très raisonnable. Le site est en plaine nature.

2026-01-19 • via Nuitee
C
Camila Edith • family_with_children • es
7
Pros:

La vista que tenía era hermosa, y la habitación acogedora.

Cons:

No era muy práctico encontrar la recepción, y faltaban algunos utensilios necesarios para cocinar. El baño había olor feo, lo demás correcto

2026-01-16 • via Nuitee