Lotus Saigon Hotel

Hotels
7.4 (1415 reviews)
120 Cach Mang Thang Tam , Ho Chi Minh City , vn

Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Rooftop pool
Cons:
Cleanliness issues
Dated facilities
Basic breakfast options

Categories

Cleanliness
6.56
Several reviews mentioned cleanliness issues, including a lack of hot water and general dirtiness.
Service
8.53
Many guests praised the friendliness and responsiveness of the staff.
Location
8.57
Guests appreciated the convenient location, although there were some noise complaints.
Room Quality
7.02
Rooms were noted to be old and in need of renovation, but some guests found them comfortable.
Amenities
7.05
The amenities were hit or miss, with the gym needing replacement and some aspects of the hotel feeling dated.
Value for Money
7.51
Overall, the value was seen as average compared to the expectations set by the hotel's ratings.
Food and Beverage
6.56
Breakfast options were described as basic and disappointing, affecting the overall satisfaction.
Overall Experience
7.43
An average experience with notable strengths in service and location, but weaknesses in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:43

Property Description

Luxurious Accommodation

Lotus Saigon Hotel, nestled in Ho Chi Minh City’s vibrant district, offers elegantly decorated rooms with modern amenities. Enjoy stunning city views and unwind in jacuzzi baths, ensuring a comfortable stay.

Convenient Facilities

From a rooftop swimming pool to a Health Club, guests can relax and rejuvenate during their stay. The hotel also provides convenient services like car rental and air ticket arrangements, ensuring a hassle-free experience.

Culinary Delights

Indulge in a gastronomic journey at Panorama Restaurant, offering a diverse menu of European, Asian, Chinese, and Vietnamese cuisine. With picturesque city views as your backdrop, savor delicious dishes in a captivating setting.

Experience luxury and convenience at Lotus Saigon Hotel - book your stay now for a memorable getaway.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Rooftop Pool: Closed from Monday, 26 June 2023 until Friday, 30 June 2023, inclusiveGuests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SGN

Location

Guest Reviews

7.4
Based on 1415 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 6.56
Overall Experience: 7.43
M
Monique family_with_children de
6
War vor Jahren sicher mal ein gehobenes Hotel, jetzt nur noch laut und schimmelig
Pros:

Zentrale Lage, super aufmerksames Personal, wunderschöner Pool, Frühstück ist ausreichend

Cons:

Im Zimmer roch es merklich nach Schimmel, und vor dem Balkon (auf dem es keine Möbel gab) war eine Riesenwasserlache, wahrscheinlich ein Bekannter und langfristiger Wasserschaden. Wir hatte nur eine Nacht als letzten Zwischenstopp vor der Heimreise Aufenthalt, von daher habe ich es auch nicht angesprochen.

2026-08-15 via Nuitee
N
Nicolas family_with_children be
10
Parfait
Pros:

La piscine

Cons:

Rien

2026-08-14 via Nuitee
J
Javier family_with_children es
6
2026-08-13 via Nuitee
M
Melanie family_with_children fr
6
un raffraichissement s impose
Pros:

rapport qualité prix

Cons:

hôtel vieillot.

2026-08-13 via Nuitee
P
patrick family_with_children fr
8
Je suis satisfait
Pros:

j'ai apprecié l'ensemble

Cons:

RAS

2026-08-12 via Nuitee
R
Rene solo_traveller au
8
Great value hotel. Nice pool friendly staff
Pros:

Clean. Very nice staff.

2026-08-11 via Nuitee
A
Alena couple cz
9
2026-08-10 via Nuitee
C
Cameron couple au
8
2026-08-10 via Nuitee
H
HỮU NGHĨA couple vn
10
2026-08-06 via Nuitee
J
John family_with_children be
9
2026-08-04 via Nuitee
D
DO couple vn
9
2026-08-03 via Nuitee
H
Hung Tsang family_with_children tw
7
房間有一點舊裡面的電器一部分都不太正常
Pros:

游泳池不錯,小但可以接受因為市景不錯。早餐還可以,餐廳舒服。進飯店要爬樓梯員工會幫忙真好!床很舒服。

Cons:

訂的房間冷氣壞掉後來有安排讓我有可以的房間,房間算小。電梯很窄有奇怪的味道。我住兩晚第一晚半夜外面走廊有人大喊大叫很少,隔音不好外面車聲很大聲,我兩天都睡不好冷氣直接吹我的頭。洗澡的水龍頭不正常,吹風機不正常,洗臉台不正常,電視也不正常。

2026-07-25 via Nuitee
R
Rafał family_with_children pl
9
2026-07-25 via Nuitee
M
My Phuong family_with_children se
6
Ok men vi kommer inte att bo här igen
Pros:

Poolen var fin o utsikten var fint när vi åt frukost

Cons:

Frukosten kunde vara bättre

2026-07-23 via Nuitee
T
The Khoa couple vn
5
2026-07-22 via Nuitee
S
Stephane family_with_children re
10
Agréable séjour à Da Nang
Pros:

La proximité de la plage et des services, le personnel, la piscine et la chambre

Cons:

Rien

2026-07-21 via Nuitee
P
Peter solo_traveller au
8
Too short, enjoyable
Pros:

Rooftop Pool very nice area ro relax. Breakfast was. most enjoyable

Cons:

No negatives for me

2026-07-20 via Nuitee
A
annabelle family_with_children au
8
Value for money, pool is a secret Star and all staff very friendly and helpful.
Pros:

For the price, this hotel was fantastic. Nobody but us at the pool, which was on the roof and was genuinely amazing. Though not huge, buffet breakfast had all you need. The deck to eat on was also beautiful. The rooms were made well, dated but for a quick stay not an issue.

Cons:

There seemed to be not too many restaurants around, or street food. We surprisingly had to hunt some down. Our room lacked windows.

2026-07-17 via Nuitee
R
RAYMOND extended_group gb
7
2026-07-16 via Nuitee
B
Bruno solo_traveller fr
8
2026-07-15 via Nuitee