Lotus Saigon Hotel

Hotels
7.4 (1375 reviews)
120 Cach Mang Thang Tam , Ho Chi Minh City , vn

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Children allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Rooftop pool
Cons:
Cleanliness issues
Dated facilities
Basic breakfast options

Categories

Cleanliness
6.56
Several reviews mentioned cleanliness issues, including a lack of hot water and general dirtiness.
Service
8.53
Many guests praised the friendliness and responsiveness of the staff.
Location
8.57
Guests appreciated the convenient location, although there were some noise complaints.
Room Quality
7.02
Rooms were noted to be old and in need of renovation, but some guests found them comfortable.
Amenities
7.05
The amenities were hit or miss, with the gym needing replacement and some aspects of the hotel feeling dated.
Value for Money
7.51
Overall, the value was seen as average compared to the expectations set by the hotel's ratings.
Food and Beverage
6.56
Breakfast options were described as basic and disappointing, affecting the overall satisfaction.
Overall Experience
7.43
An average experience with notable strengths in service and location, but weaknesses in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:43

Property Description

Luxurious Accommodation

Lotus Saigon Hotel, nestled in Ho Chi Minh City’s vibrant district, offers elegantly decorated rooms with modern amenities. Enjoy stunning city views and unwind in jacuzzi baths, ensuring a comfortable stay.

Convenient Facilities

From a rooftop swimming pool to a Health Club, guests can relax and rejuvenate during their stay. The hotel also provides convenient services like car rental and air ticket arrangements, ensuring a hassle-free experience.

Culinary Delights

Indulge in a gastronomic journey at Panorama Restaurant, offering a diverse menu of European, Asian, Chinese, and Vietnamese cuisine. With picturesque city views as your backdrop, savor delicious dishes in a captivating setting.

Experience luxury and convenience at Lotus Saigon Hotel - book your stay now for a memorable getaway.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Rooftop Pool: Closed from Monday, 26 June 2023 until Friday, 30 June 2023, inclusiveGuests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for VND 700,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 650,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1375 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 6.56
Overall Experience: 7.43
S
Sivasankar • extended_group • au
8
2026-06-15 • via Nuitee
L
Lisa • solo_traveller • au
3
Did not enjoy any comfort at this hotel
Pros:

Nothing

Cons:

Rooms dirty

2026-06-15 • via Nuitee
L
LinSV • solo_traveller • ae
5
Outdated with good staff
Pros:

Location and staff.

Cons:

Outdated place and tiny space.

2026-06-12 • via Nuitee
E
Emily • solo_traveller • au
7
Pros:

The staff were nice and helped with our bags.

Cons:

Hotel is outdated and could use a freshen up in areas such as the bathroom.

2026-06-08 • via Nuitee
T
Trần • couple • vn
1
Tệ . Không xứng đáng
Cons:

Cũ kỹ

2026-06-08 • via Nuitee
H
Helen Denise • solo_traveller • nz
6
Looks flashier than it is
Pros:

Location was good. Lovely pool.

Cons:

Ants in the bedroom. We complained, and they moved us late at night to another room, which they said was an upgrade…, but no balcony as our first room had. So really a downgrade!

2026-06-07 • via Nuitee
G
Galhotra • couple • au
10
2026-06-05 • via Nuitee
K
kumar • family_with_children • au
6
2026-06-02 • via Nuitee
D
David • couple • au
8
Relaxed family vibe great pool good value can highly recommend
Pros:

The staff, the pool and the meals were excellent.

Cons:

It was a little noisey. But you are close to the city centre so expect that. It took a while to work out the lighting, as there are no switches. We located a module beside the bed that contains all the switches.

2026-05-27 • via Nuitee
A
Alberto Bicego • solo_traveller • ca
8
2026-05-25 • via Nuitee
T
Tyson • solo_traveller • vn
1
Toilet
Pros:

Nothing it was an absolute dive

Cons:

The building should be knocked over

2026-05-23 • via Nuitee
J
jean • couple • fr
10
Très bon séjour
Pros:

Piscine, petit déjeuner excellent, personnels très agréables

2026-05-20 • via Nuitee
Y
Yann • extended_group • fr
10
Excellent séjour
Pros:

Très bon emplacement, piscine très belle et agréable avec une jolie vue. Végétation très belle et très chaude entretenue.
Petit déjeuner copieux et très varié, personnel excellent.

Cons:

Les chambres sont un peu vieillottes

2026-05-20 • via Nuitee
J
Judy • couple • de
8
2026-05-20 • via Nuitee
T
Trung Nghia • solo_traveller • ca
3
Pros:

Wast of my money

2026-05-19 • via Nuitee
A
Agnese • couple • lv
7
Domāju otro reizi šo vietu neizvēlētos, viduvēja viesnīca.
Pros:

Patika baseins uz viesnīcas jumta

Cons:

Prasījās jau pēc neliela remontiņa. Traucèja caurspīdīgās sienas labierīcībās. Mums bija agrā iečekošanās, par ko tika paprasīta diezgan liela piemaksa.

2026-05-19 • via Nuitee
A
Allister • solo_traveller • nz
7
2026-05-17 • via Nuitee
J
Juan • couple • nz
7
2026-05-15 • via Nuitee
P
pierre • solo_traveller • fr
1
Hotel a fuire a tout pris ,attrape touriste
Pros:

Rien

Cons:

Le patron fume dans l hotel sa pu la cigarette.et pourtant interdiction de fumer afficher pour tout le monde
l hotel et vétusté avec des cafard peur de se doucher vu l état de la salle de bain .
La clim ne fonctionnait pas correctement
la literie un désastre.
Hotel très bruyant la musique dans l hotel nous réveille impossible de faire un vrai nuit hotel a bannir attrape touriste
Et en plus de tout sa on avez prix une chambre premium c'est du vole, je nos pas imaginé les autres chambre.

2026-05-13 • via Nuitee
R
Ryan • solo_traveller • au
8
Pros:

The facilities were nice and the staff were very friendly.

Cons:

The windows of the room, don't seal properly. So a lot of road noise gets in. The hotel is on a busy road. Recommend earplugs if you can't sleep with noise.

2026-05-12 • via Nuitee