Lotus Saigon Hotel

Hotels
7.4 (1231 reviews)
120 Cach Mang Thang Tam , Ho Chi Minh City , vn

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Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Rooftop pool
Cons:
Cleanliness issues
Dated facilities
Basic breakfast options

Categories

Cleanliness
6.56
Several reviews mentioned cleanliness issues, including a lack of hot water and general dirtiness.
Service
8.53
Many guests praised the friendliness and responsiveness of the staff.
Location
8.57
Guests appreciated the convenient location, although there were some noise complaints.
Room Quality
7.02
Rooms were noted to be old and in need of renovation, but some guests found them comfortable.
Amenities
7.05
The amenities were hit or miss, with the gym needing replacement and some aspects of the hotel feeling dated.
Value for Money
7.51
Overall, the value was seen as average compared to the expectations set by the hotel's ratings.
Food and Beverage
6.56
Breakfast options were described as basic and disappointing, affecting the overall satisfaction.
Overall Experience
7.43
An average experience with notable strengths in service and location, but weaknesses in cleanliness and amenities.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 19:43

Property Description

Luxurious Accommodation

Lotus Saigon Hotel, nestled in Ho Chi Minh City’s vibrant district, offers elegantly decorated rooms with modern amenities. Enjoy stunning city views and unwind in jacuzzi baths, ensuring a comfortable stay.

Convenient Facilities

From a rooftop swimming pool to a Health Club, guests can relax and rejuvenate during their stay. The hotel also provides convenient services like car rental and air ticket arrangements, ensuring a hassle-free experience.

Culinary Delights

Indulge in a gastronomic journey at Panorama Restaurant, offering a diverse menu of European, Asian, Chinese, and Vietnamese cuisine. With picturesque city views as your backdrop, savor delicious dishes in a captivating setting.

Experience luxury and convenience at Lotus Saigon Hotel - book your stay now for a memorable getaway.

Important information:

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.

Rooftop Pool: Closed from Monday, 26 June 2023 until Friday, 30 June 2023, inclusiveGuests under the age of 18 can only check in with a parent or official guardian.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SGN

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    Children from 6 years old to 12 years old stay for VND 700,000 per person per night when using an existing bed.
    People 6 years old and over stay for VND 650,000 per person per night when using an available extra bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.4
Based on 1231 reviews
Cleanliness: 6.56
Service: 8.53
Location: 8.57
Room Quality: 7.02
Amenities: 7.05
Value for Money: 7.51
Food and Beverage: 6.56
Overall Experience: 7.43
Z
Zuvela • couple • au
2
Not the cleanest
Pros:

Pool was nice and breakfast was good

Cons:

My room had ants, aircon didn’t work

2026-03-14 • via Nuitee
D
Dinesh Kumar • couple • in
8
Comfortable but expensive. Don’t keep your expectations very high.
Pros:

Hotel is good, Location is ok, you can walk up to the city centre within 20-25 minutes. They take care of your comfortable stay (Sometimes own efforts are required to get it).

Cons:

The location is bang on the road and it appears hazardous to hop in a cab, though a little space is there, but the road has crazy traffic. The hotel is ok, but it doesn’t have four stars appearance and facilities. The housekeeping staff is a little downer, though the management is good, serving staff is fantastic and reception staff is excellent. It is very expensive as compared to its appearance and facilities, you can get a much better hotel at much lower price also.

2026-03-14 • via Nuitee
K
Kevin • family_with_children • ca
10
Pros:

Very nice roof top pool. Great breakfast with option to sit on a outdoor patio. The room had a balcony actually large enough to sit out on and enjoy a cold drink.

2026-03-13 • via Nuitee
H
Haynes • couple • au
7
It was ok
Pros:

Good buffet breakfast

Cons:

Room 805 carpet disgusting. Think floorboards would have made it a 5 star room

2026-03-12 • via Nuitee
P
Pier • couple • gb
9
Great value; excellent location and extremely friendly staff
Pros:

All excellent
Value for money
Great antique Vespas at the entrance

Cons:

Gym was too hot
Breakfast great for Asian taste a bit less for Europeans

2026-03-12 • via Nuitee
T
Thu • family_with_children • us
2
The place has a convenient location but it is not compatible to stay. It likes a two star hotel.
Pros:

Breakfast and pool

Cons:

A lot of broken things in the bathroom

2026-03-11 • via Nuitee
C
Christian • couple • fr
7
Pour 1 nuit ça va
Pros:

La piscine sur le Rooftop est vraiment bien
Emplacement pas loin de l’aéroport

Cons:

La chambre est vielle
Le balcon sans aucune chaise ni table
Les petits déjeuners aucun choix vraiment bon
Le restaurant un peu cher pour le Vietnam et pas trop de choix
Endroit très bruyant situé sur une artère de rue importante en circulation et klaxon

2026-03-11 • via Nuitee
M
Misia • couple • fr
7
Pros:

la literie était bonne

2026-03-10 • via Nuitee
G
Greta Guetrisi • family_with_children • it
3
Da Svecchiare
Pros:

Il letto era comodo e la colazione abbastanza varia, con uova preparate al momento volendo e una terrazza bella per il mattino.

Cons:

L'hotel è molto datato come finiture, abbiamo trovato le lenzuola non pulite e abbiamo chiesto il cambio. Inoltre la doccia/vasca è scomodissima con una tenda che è bicolore (e non per sua natura).
Rimane molto fuori dal centro, ma questo errore nostro nella valutazione (20 minuti a piedi) anche se per fortuna ci sono ristoranti molto buoni nelle vicinanze.

2026-03-09 • via Nuitee
T
Tushar • couple • in
6
Do Not Stay There. It’s on the road & it’s hard to sleep because of traffic noise. Staff is kind of rude & the f
Pros:

The infinity pool, that’s it.

Cons:

It’s old. They’ve not upgraded it at all. The staff was not welcoming. They were just completing their jobs they put zero efforts in hospitality.

2026-03-09 • via Nuitee
D
Dana • family_with_children • cz
7
2026-03-09 • via Nuitee
D
Dean • couple • ca
6
Pretty dissappointed, it is right on a corner of a very busy street and corner. The AC worked but not very well and had
Pros:

Rooftop pool was nice, clean and welcomed after a hot day. The staff were good, and helpful.

Cons:

It was very dated, in its day it was probably a higher end hotel. I regretted booking this hotel, at a stretch I would rate it three stars

2026-03-08 • via Nuitee
Y
yann • family_with_children • fr
10
Pros:

❤️

2026-03-07 • via Nuitee
D
David • couple • au
8
2026-03-06 • via Nuitee
M
Michele • family_with_children • gb
10
2026-03-06 • via Nuitee
J
Jean • solo_traveller • us
8
2026-03-06 • via Nuitee
J
Jérôme • extended_group • fr
8
Tout était top merci lotus saigon hôtel …
Pros:

Personnel très sympathique et hôtel très bien situé et le roof top était très bien 👌🏼 je recommande cette hôtel 🤩

2026-03-06 • via Nuitee
C
Cam Tien • family_with_children • vn
10
2026-03-04 • via Nuitee
C
Cam Tien • family_with_children • vn
10
Pros:

Tất cả
Tuyệt vời

2026-03-04 • via Nuitee
K
Karl • extended_group • se
6
2026-03-04 • via Nuitee