The Samuel Ryder Hotel St Albans, Tapestry Collection Hilton

Hotels
•
Hilton Worldwide
8.8 (147 reviews)
27 Holywell Hill, St Albans, England, AL1 1HG , St Albans , GB
44-1727-848849

listing image 1
Show all photos

Facilities

Free WiFi
24-hour front desk
Luggage storage
Elevator
Breakfast available (surcharge)
Safe-deposit box at front desk
Smoke-free property
Tours/ticket assistance
Wheelchair accessible parking
Assistive listening devices available
See all facilities

Review Highlights

Pros:
Helpful staff
Great location
Cons:
Noise issues
Breakfast quality concerns

Categories

Cleanliness
8.44
Clean and spacious room as noted, but mentioned some limescale issues.
Service
9.41
Staff were really attentive and helpful throughout the stay.
Location
9.45
Great location in the centre of St Albans, convenient for activities.
Room Quality
8.4
Rooms were comfortable but some issues with cleanliness and noise.
Amenities
8.93
Good amenities, but lacking some details like a bottle of water.
Value for Money
8.89
Pricing a bit high for the quality provided, but overall not too disappointing.
Food and Beverage
7.94
The cooked breakfast had some issues, like overcooked eggs and odd sausage.
Overall Experience
8.91
Overall decent experience with some notable issues but pleasant staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 08:07

Property Description

Convenient Amenities: Enjoy complimentary wireless internet and tour assistance during your stay.

Dining Options: Visit Ryder Bar and Restaurant for a delicious meal, or grab a drink at the bar/lounge.

Comfortable Accommodations: Relax in one of the 60 air-conditioned rooms with LCD TVs and free Wi-Fi.

Experience all this and more at The Samuel Ryder Hotel St Albans, Tapestry Collection Hilton. Book your stay now to explore St Albans conveniently.

Important information:

  • Children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Cashless payment methods are available for all transactions.
  • Contactless check-out is available.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LTN

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Children and extra beds

    No rollaway/extra beds available

  • General

    Property follows regional sanitization guidelines We're Good To Go (UK)

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

8.8
Based on 147 reviews
Cleanliness: 8.44
Service: 9.41
Location: 9.45
Room Quality: 8.4
Amenities: 8.93
Value for Money: 8.89
Food and Beverage: 7.94
Overall Experience: 8.91
C
Caron • couple • gb
10
Brilliant customer service and made the experience perfect. Thank you
Pros:

The cleannesses, the fragrance, the style and comfortable vibe.

Cons:

Nothing!

2026-05-09 • via Nuitee
G
Gary • couple • gb
9
Superb
Pros:

The decor was excellent
Lovely breakfast

Cons:

Only thing I would suggest is a coffee machine in the room

2026-05-08 • via Nuitee
L
Lesley • couple • gb
9
Good location within easy access to the Cathedral, restaurants.
Pros:

Access to the room was easy, either by lift or a small flight of stairs. The bed was comfortable. Soft carpeting in the passageways felt luxurious. The staff were pleasant and helpful. The hotel building was lovely, amongst many other historical buildings on the road, and right opposite the Cathedral.

Cons:

We would have appreciated an extra toilet roll in the bathroom, as one and half was skimpy for two elderly people for two nights. I wasn’t keen on the warehouse-like furniture…the heavy brown, angular shapes and connecting pipes, although the pictures on the walls were bright and cheery.

2026-05-08 • via Nuitee
C
Chloe • couple • gb
10
Perfect stay :)
Pros:

Absolutely loved our stay, had the best night sleep! Already thinking of excuses to come back!

Cons:

Nothing, was a great stay!

2026-05-08 • via Nuitee
K
Karen • solo_traveller • ie
9
2026-05-05 • via Nuitee
M
Marie-louise • couple • gb
10
Pros:

Comfort. Easy to find amenities

Cons:

The direction for parking was not clear to find at night.Needs postcode

2026-05-04 • via Nuitee
C
Claire • couple • gb
9
Great
Pros:

Clean, comfortable and modern rooms. Helpful reception staff

2026-05-01 • via Nuitee
Z
Zoë • solo_traveller • gb
7
Sufficient Stay
Pros:

This hotel was in a great location and the staff were really helpful and friendly. It was good to have the drop-off area, especially as the car parking is split between 3 different sites.

Cons:

Unfortunately the walls were thin and we could hear quite a lot of hotel guest noise and outside noise. Also, the bathroom fan was on constantly, which was annoying for hubby.

2026-04-30 • via Nuitee
D
diane • solo_traveller • gb
8
good location breakfast needs improving
Pros:

location.

Cons:

breakfast- bacon dried out been left under warmer. eggs overdone coffee warm!!

2026-04-29 • via Nuitee
R
Rhianna • solo_traveller • je
9
Very good stay
Pros:

Good location
Clean
Friendly staff
Quiet

Cons:

No water in rooms

2026-04-28 • via Nuitee
Y
Yusufcan • solo_traveller • gb
10
2026-04-27 • via Nuitee
S
Shauna • couple • gb
10
2026-04-27 • via Nuitee
C
carmen • couple • gb
9
They should change the chef
Pros:

Location and bed comfortable

Cons:

Breakfast

2026-04-27 • via Nuitee
S
Steve • family_with_children • gb
10
2026-04-26 • via Nuitee
D
David • couple • gb
9
Great location for a visit to St Albans
Pros:

Location perfect. We arrived early and parking was easy. Staff very friendly. Breakfast choices were best I have seen for a long time at a hotel.

Cons:

Nothing. All good.

2026-04-26 • via Nuitee
C
Cordelia • solo_traveller • au
8
2026-04-25 • via Nuitee
M
MarkGriffin • solo_traveller • gb
10
Pros:

Staff and really accommodating for random requests due to having a 3 month old.AC good once you get it going

Cons:

AC tough to work but fine when working. Parking a bit of a walk and stress to unload it quickly but fairly minor points

2026-04-23 • via Nuitee
J
Janet • couple • gb
9
Good weekend
Pros:

Location. Car parking even though a slight walk away from the hotel. Good shower. Very good breakfast

Cons:

No information written about dining times or check out -had to ask

2026-04-21 • via Nuitee
P
Paul • solo_traveller • gb
8
Lovely hotel with lots of character
Pros:

Very nice hotel in the middle of lovely St.Albans......great location & lovely building with a lot of character. Staff very welcoming & efficient.

Cons:

Carpark was a bit of a trek - fine in good weather but not so great if not

2026-04-21 • via Nuitee
N
Nigel • solo_traveller • gb
10
Pros:

Central location for great access to the Cathedral

2026-04-20 • via Nuitee