Hotel New Ueno

Hotels
7.7 (1801 reviews)
Taito-ku Ueno 7-2-5 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Massage services
Free wired internet
Internet access

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Small rooms
Internet connectivity issues

Categories

Cleanliness
7.85
The rooms are clean and well-maintained, making for a comfortable stay.
Service
8.31
Staff are friendly and accommodating, offering good service throughout the stay.
Location
8.85
Extremely convenient location just outside the station, which is highly praised by guests.
Room Quality
6.81
Rooms are decently maintained, although some issues with amenities like the flush were noted.
Amenities
7.34
Basic amenities were sufficient, although a public bath and additional outlets could enhance comfort.
Value for Money
7.8
Generally good value compared to other options in the area.
Food and Beverage
7.35
Breakfast was highly rated, though some would have liked more coffee options.
Overall Experience
7.32
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Convenient Location
Located just a 1-minute walk from JR Ueno Station, Hotel New Ueno offers easy access to popular attractions like the National Museum of Western Art, Tokyo National Museum, and Ueno Zoo within a 10-minute walk.

Comfortable Rooms
The air-conditioned guestrooms are simply decorated and equipped with essential amenities including a flat-screen TV, mini fridge, and electric kettle. The en suite bathrooms feature a relaxing bath tub, hairdryer, and complimentary toiletries.

Additional Amenities
Hotel New Ueno provides complimentary bath salt, free Wi-Fi throughout the property, and a free-use internet PC in the lobby. Guests can also enjoy the convenience of an ice machine, travel magazines, and a Japanese-style breakfast at Uenotei dining room.

Experience convenience and comfort at Hotel New Ueno. Book your stay now!

Important information:

Children ages 0-5 years can stay free of charge when sleeping in an existing bed. Additional amenities will not be provided. Adult rates are applicable to children 6 years and older. Contact details can be found on the booking confirmation.

Please note that the hotel will undergo repair work on the exterior walls of the new building on the following dates/times: Approximately two months from May 11, 2026 Weekdays only / 9:00 AM - 5:00 PM. During this period, guests may experience some noise.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 1801 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 7.35
Overall Experience: 7.32
J
Jack • family_with_children • au
8
2026-02-27 • via Nuitee
N
Nicholas • couple • au
9
2026-02-26 • via Nuitee
S
Simon • couple • au
10
Awesome
Pros:

Close to Ueno station

Cons:

Nothing

2026-02-26 • via Nuitee
S
Simon • family_with_children • jp
10
Great location, clean,comfortable and friendly
Pros:

Convenient location to Keisei liner and Shinkansen. Good value

Cons:

It was fine but be aware there may be minimal space if you have a lot of luggage.

2026-02-25 • via Nuitee
C
Chiaki • solo_traveller • jp
8
2026-02-25 • via Nuitee
W
WILL • solo_traveller • au
8
Great close central location
Pros:

So close to Ueno & Keisei Ueno for Narita Skytrain flights and Shinkansen

Cons:

Not much

2026-02-24 • via Nuitee
L
Luis • solo_traveller • es
7
2026-02-23 • via Nuitee
D
Donna • extended_group • au
10
Great stay with comfortable rooms & friendly staff. We chose it gor the vlise procimity to Ueno train station. Lots
Pros:

Excellent proximity to train station

2026-02-22 • via Nuitee
A
AYAKA • solo_traveller • jp
8
2026-02-12 • via Nuitee
S
Songyot • solo_traveller • th
9
2026-02-11 • via Nuitee
D
Dean • extended_group • au
8
2026-02-11 • via Nuitee
N
nicholas • family_with_children • au
8
2026-02-11 • via Nuitee
M
Mio • couple • jp
8
感謝🐼
Pros:

全てにおいて良かったです。

Cons:

夜に呑み終わりの人達と出会うこと。

2026-02-11 • via Nuitee
S
Shotaro • solo_traveller • jp
10
Pros:

フロントの対応や部屋の設備が、個人的な好みと合っていた。滞在に必要な最小限がコンパクトにまとまっていたように思う。駅のすぐ隣というロケーションもよい。コンビニや食事処も近く、不便がなかった。料金も満足。

Cons:

特になし。

2026-02-11 • via Nuitee
慎一 • couple • jp
10
2026-02-11 • via Nuitee
I
Isabella • family_with_children • it
9
2026-02-09 • via Nuitee
M
Maggie • couple • tw
8
2026-02-09 • via Nuitee
L
Landry • extended_group • ca
7
2026-02-09 • via Nuitee
S
Shang Shin • family_with_children • tw
10
Pros:

住宿地點離上野站超近,到日本一定要住榻榻米的飯店啊!!!

Cons:

空間略小

2026-02-09 • via Nuitee
ＳＡＲＹ • family_with_children • jp
9
Pros:

スタッフさんの感じがとても良かった！
優しいとか気配りとかはもちろん、雰囲気というか人柄がとてもいいと感じました。
立地も駅近で便利。
清潔感あり、アメニティ等きめ細やかな気配りを感じました

Cons:

強いて言えば、建物に年季を感じました。
でもそれを補って余りあるほどに清潔が保たれていました

2026-02-08 • via Nuitee