Hotel New Ueno

Hotels
7.7 (1901 reviews)
Taito-ku Ueno 7-2-5 , Tokyo , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Massage services
Free wired internet
Internet access

Review Highlights

Pros:
Convenient location
Friendly staff
Cons:
Small rooms
Internet connectivity issues

Categories

Cleanliness
7.85
The rooms are clean and well-maintained, making for a comfortable stay.
Service
8.31
Staff are friendly and accommodating, offering good service throughout the stay.
Location
8.85
Extremely convenient location just outside the station, which is highly praised by guests.
Room Quality
6.81
Rooms are decently maintained, although some issues with amenities like the flush were noted.
Amenities
7.34
Basic amenities were sufficient, although a public bath and additional outlets could enhance comfort.
Value for Money
7.8
Generally good value compared to other options in the area.
Food and Beverage
7.35
Breakfast was highly rated, though some would have liked more coffee options.
Overall Experience
7.32
Overall positive experience with minor areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:50

Property Description

Convenient Location
Located just a 1-minute walk from JR Ueno Station, Hotel New Ueno offers easy access to popular attractions like the National Museum of Western Art, Tokyo National Museum, and Ueno Zoo within a 10-minute walk.

Comfortable Rooms
The air-conditioned guestrooms are simply decorated and equipped with essential amenities including a flat-screen TV, mini fridge, and electric kettle. The en suite bathrooms feature a relaxing bath tub, hairdryer, and complimentary toiletries.

Additional Amenities
Hotel New Ueno provides complimentary bath salt, free Wi-Fi throughout the property, and a free-use internet PC in the lobby. Guests can also enjoy the convenience of an ice machine, travel magazines, and a Japanese-style breakfast at Uenotei dining room.

Experience convenience and comfort at Hotel New Ueno. Book your stay now!

Important information:

Children ages 0-5 years can stay free of charge when sleeping in an existing bed. Additional amenities will not be provided. Adult rates are applicable to children 6 years and older. Contact details can be found on the booking confirmation.

Please note that the hotel will undergo repair work on the exterior walls of the new building on the following dates/times: Approximately two months from May 11, 2026 Weekdays only / 9:00 AM - 5:00 PM. During this period, guests may experience some noise.

Construction work of the main building bathtub will be carried out from 11/05/2026 to 07/06/2026.
An accommodation tax per person, per night is not included in the price and must be paid at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NRT

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.7
Based on 1901 reviews
Cleanliness: 7.85
Service: 8.31
Location: 8.85
Room Quality: 6.81
Amenities: 7.34
Value for Money: 7.8
Food and Beverage: 7.35
Overall Experience: 7.32
D
Darryl • solo_traveller • au
8
Well locate and comfortable next to Ueno station.
Pros:

Beautiful lavender bath soda tablet on arrival and chocolate to have with a cup of tea. Set breakfast really good.

2026-05-06 • via Nuitee
N
Nishimura • family_with_children • jp
9
Pros:

駅近　ホテル看板も即見つけられて安心でした～部屋もシングルでしたがゆったり使用できました。

Cons:

清掃STAFFさん〜朝挨拶しましたが〜お顔向いてもらえませんでした～。

2026-05-06 • via Nuitee
小林 • family_with_children • jp
7
とても良かったです
Pros:

朝食が美味しかったし従業員の方々かとても対応がよく
とても気持ちが良かったです
ありがとうございました

Cons:

まぁ…2階の部屋で隣のビルの壁しかみえなかったのが
少し残念でした

2026-05-04 • via Nuitee
P
Panit • family_with_children • th
3
Pros:

ใกล้สถานีรถไฟมาก

Cons:

ห้องสกปรก แคบมาก ไม่คุ้มกับราคาที่เสียไป

2026-05-03 • via Nuitee
M
MIRASOL • family_with_children • ph
7
Good choice
Pros:

Very near to Ueno station.

Cons:

The room smells cigarettes.

2026-05-03 • via Nuitee
T
Tetsuoh • solo_traveller • jp
8
中継点に最適
Pros:

立地よし

Cons:

賑やかな場所に近いので、ややうるさい。

2026-05-02 • via Nuitee
H
Hikaru • solo_traveller • jp
7
2026-05-01 • via Nuitee
H
Hamish • couple • nz
7
2026-04-30 • via Nuitee
S
SIO CHENG • extended_group • sg
8
Will stay again!
Pros:

Many thoughtful details such as chocolate, variety of beverages and toiletries provided. Location was super close to Ueno station via Asakusa exit.

Cons:

room decor is quite outdated but clean

2026-04-28 • via Nuitee
A
Aki • solo_traveller • jp
5
Pros:

仕事観光移動を考え良かった

Cons:

清掃ベッドメイクなどの清潔や汚れについてのチェックがあまい
つれがベッドカバーの汚れに気づき部屋を交換していただきました。

2026-04-27 • via Nuitee
E
ETSUKO • solo_traveller • jp
7
駅近でよい
Pros:

従業員さんが皆さんにこやかで感じ良かったです

Cons:

ない

2026-04-27 • via Nuitee
W
Wing Yan • solo_traveller • hk
9
2026-04-24 • via Nuitee
C
Chonchanok • extended_group • th
8
เดินทางง่าย ใกล้สถานี ใกล้ตลาดอะเมโยโกะ
Pros:

ทำเลดีมาก ติดสถานีรถไฟอุเอโนะ

2026-04-24 • via Nuitee
H
HANRU • solo_traveller • tw
9
Pros:

1.接近上野車站，交通方便。
2.環境整潔，舒適度佳。

Cons:

1.WiFi不穩，有自購eSIM網路也不太穩。
2.走廊有些許煙味。

2026-04-22 • via Nuitee
H
hataisuda • extended_group • th
10
เยี่ยม
Pros:

พนักงานดีมาก น่ารัก สุภาพ ทำเลดีติดทางออก asakusa

Cons:

ตามทางเดินร่วมมีกลิ่นบุหรี่

2026-04-21 • via Nuitee
J
Jenny • family_with_children • se
9
Pros:

Ett väldigt bra läge i trevligt område med mycket butiker och restauranger och en trevlig park, och bra om man ska resa från Narita. Väldigt hjälpsam och vänlig personal.

2026-04-19 • via Nuitee
R
Roxanne • solo_traveller • nz
9
Good value for Tokyo , great location.
Pros:

The location, the friendly staff, the amenities, including a chocolate, and a honey tea in the room. The shower was excellent. Though a small room it was clean and good for one or two nights.

2026-04-19 • via Nuitee
K
Kirsten • solo_traveller • au
9
Would stay again, enjoyed very much 🙏
Pros:

Convenient to all transport options

Cons:

Nothing

2026-04-19 • via Nuitee
P
Parinya • family_with_children • th
8
Pros:

ใกล้สถานีอุเอะโนะ ทางออก Asakusa

Cons:

ต้องฝากคีย์การ์ดตอนออกไปข้างนอก

2026-04-17 • via Nuitee
Y
Yuhung • solo_traveller • tw
10
Pros:

方便，機能好

Cons:

無

2026-04-17 • via Nuitee