Four Points by Sheraton Midtown - Times Square

Hotels
Four Points by Sheraton
8.2 (4495 reviews)
326 West 40th Street , New York , us

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Rooms too small
Pricey for amenities

Categories

Cleanliness
8.05
Overall cleanliness was good, but some reviews mentioned issues with room conditions.
Service
8.55
Many reviews praised the friendly and helpful staff, especially during breakfast.
Location
9.05
Location is frequently mentioned as excellent, particularly for access to attractions.
Room Quality
7.55
Rooms are described as small, with varying comfort levels but overall acceptable.
Amenities
8.55
Amenities were satisfactory, particularly the breakfast offerings and in-room facilities.
Value for Money
7.55
Some complaints indicate that prices may be high for the comfort offered.
Food and Beverage
8.05
Breakfast received positive feedback, though some found it lacking in quality.
Overall Experience
8.25
General satisfaction reported with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:15

Property Description

Prime Location
Situated just steps away from the Theatre District and Times Square, our hotel offers the perfect blend of convenience and excitement for your stay in the city.

Luxurious Amenities
Indulge in comfort with our 48-inch flat-screen TVs, iPod docks, complimentary WiFi, and Starbucks coffee makers in every room. Upgrade to a room with stunning city views for a truly unforgettable experience.

Dining and Entertainment
Savor delectable meals at Gotham Bistro, sip on cocktails while enjoying panoramic views of Manhattan at our rooftop bar, and kickstart your day with a delicious breakfast offering.

Experience the best of New York City at our hotel - book your stay now!

Important information:

Special requests that are made during the booking process cannot be fulfilled unless confirmed directly with the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Location

Property Video

Guest Reviews

8.2
Based on 4495 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.25
C
Claire couple gb
8
2026-08-23 via Nuitee
N
NA extended_group ca
8
2026-08-22 via Nuitee
B
Britani solo_traveller us
10
2026-08-22 via Nuitee
D
Douglas couple gb
8
2026-08-21 via Nuitee
N
Nicolas family_with_children pr
9
Good place, great once the paid agitators leave
Pros:

Everything was nice, only downside the protestors

Cons:

The noice from protestors

2026-08-21 via Nuitee
M
Mohamed family_with_children ma
4
It was ok in general but I wouldn’t go to a hotel if it’s staff are on strike
Pros:

Location

Cons:

The lady in the reception told me that she will take 75 dollars from my credit card as guarantee and later I discovered she took 175 dollars. When I went back to check why, the receptionist apologized and wanted to offer us breakfast vouchers but I had already paid my breakfast at the booking
The staff demonstration and noise in front of the hotel

2026-08-21 via Nuitee
E
Erik solo_traveller nl
8
2026-08-21 via Nuitee
A
Anna couple hu
10
2026-08-21 via Nuitee
A
Antonio extended_group es
1
desastre
Cons:

Incesante ruido por reclamaciones laborales.

2026-08-21 via Nuitee
G
Gianluca solo_traveller it
9
Pros:

In ottima posizione

Cons:

Pulizia e servizi

2026-08-20 via Nuitee
A
Arquitectura family_with_children ec
7
Buen lugar sin embargo hay que estar pendiente de los cobros de la tarjeta
Pros:

Buena ubicación

Cons:

Me cobraron un valor que NO ERA, hice el reclamo y solo ahí procedieron ha hacer el reverso.

2026-08-20 via Nuitee
T
Thomas couple us
8
2026-08-20 via Nuitee
H
henry family_with_children gb
9
Very friendly staff
Pros:

Neatness

2026-08-20 via Nuitee
K
karol solo_traveller mx
10
Pros:

La atención del personal

2026-08-20 via Nuitee
M
Mangawang extended_group ae
4
Not comfortable.
Pros:

Friendly staff.

Cons:

Small rooms, location is on a narrow but busy street, noisy strikers.

2026-08-19 via Nuitee
C
CELLI family_with_children it
8
great stay in NYC
Pros:

posizione fantastica, fermata subway vicina, time square ad un passo, locali, supermercati tutto a portata di mano. colazione ottima, varia ed abbondante. letto comodo

Cons:

unico neo ad essere proprio pignoli è stato il funzionamento dell'ascensore. solo 2 molto lenti visto il numero elevato di piani

2026-08-19 via Nuitee
I
Ignacio solo_traveller es
10
Pros:

Cómodo, limpio, bien ubicado.

Cons:

Nada, todo perfecto

2026-08-19 via Nuitee
S
Savoia extended_group be
8
Very nice.
Pros:

Location. Not far from Boardwalk abd sea. The little pool in the hôtel.

Cons:

Cold in the room.

2026-08-19 via Nuitee
I
Isabelle family_with_children ca
7
2026-08-19 via Nuitee
D
Dave couple gb
7
2026-08-18 via Nuitee