Four Points by Sheraton Midtown - Times Square

Hotels
•
Four Points by Sheraton
8.2 (4291 reviews)
326 West 40th Street , New York , us

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Excellent location
Friendly staff
Good breakfast
Cons:
Rooms too small
Pricey for amenities

Categories

Cleanliness
8.05
Overall cleanliness was good, but some reviews mentioned issues with room conditions.
Service
8.55
Many reviews praised the friendly and helpful staff, especially during breakfast.
Location
9.05
Location is frequently mentioned as excellent, particularly for access to attractions.
Room Quality
7.55
Rooms are described as small, with varying comfort levels but overall acceptable.
Amenities
8.55
Amenities were satisfactory, particularly the breakfast offerings and in-room facilities.
Value for Money
7.55
Some complaints indicate that prices may be high for the comfort offered.
Food and Beverage
8.05
Breakfast received positive feedback, though some found it lacking in quality.
Overall Experience
8.25
General satisfaction reported with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 08:15

Property Description

Prime Location
Situated just steps away from the Theatre District and Times Square, our hotel offers the perfect blend of convenience and excitement for your stay in the city.

Luxurious Amenities
Indulge in comfort with our 48-inch flat-screen TVs, iPod docks, complimentary WiFi, and Starbucks coffee makers in every room. Upgrade to a room with stunning city views for a truly unforgettable experience.

Dining and Entertainment
Savor delectable meals at Gotham Bistro, sip on cocktails while enjoying panoramic views of Manhattan at our rooftop bar, and kickstart your day with a delicious breakfast offering.

Experience the best of New York City at our hotel - book your stay now!

Important information:

Special requests that are made during the booking process cannot be fulfilled unless confirmed directly with the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JFK

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Parking

    Private parking is possible at a location nearby (reservation is not needed) and costs USD 74 per day.

Location

Property Video

Guest Reviews

8.2
Based on 4291 reviews
Cleanliness: 8.05
Service: 8.55
Location: 9.05
Room Quality: 7.55
Amenities: 8.55
Value for Money: 7.55
Food and Beverage: 8.05
Overall Experience: 8.25
J
Janusz • family_with_children • pl
8
Pros:

Lokalizacja

Cons:

Brak warzyw na śniadania

2026-06-06 • via Nuitee
M
Mary Grace • couple • sa
8
2026-06-06 • via Nuitee
C
Charles-André • couple • fr
9
Hotel de bonne qualité et homogène sur ses prestations
Pros:

Emplacement de l'hôtel idéal.
A 300 mètres de Time Square.
Station de métro à 100 mètres. Si vous venez de l'aéroport de JFK il suffit de prendre le Air Train puis ligne E. Très pratique et cela évite de payer un taxi assez cher.
Pas beaucoup de chambre par étage mais une trentaine d'étages. présence de 3 ascenseurs ce qui fait que l'on attend pas longtemps.
New York étant une ville très bruyante , prévoir des bouchons d'oreille.
Vue correcte pour les étages élevés.
Chambre suffisamment grande, salle de bain propre , service de chambre impeccable.
L'hotel assure le petit déjeuner et c'est très agréable car manger au starbuck du coin ( il y en a un à 100 metres) n'est pas top ( trouver une place assise n'est pas facile). Petit bémol : la salle du petit déjeuner est petite et bruyante. Une machine automatique (thé/café/chocolat) serait bienvenue. Pour un Français la qualité du petit déjeuner est médiocre, mais la encore, à New York, c'est préférable d'avoir le petit déjeuner à l'hôtel . C'est d'ailleurs pour cela que j'ai choisi cet hôtel.
Le personnel à la réception et de façon générale tout le personnel de l'hôtel est vraiment accueillant. Ils font leur boulot et il le font très bien.
Si je retourne à New York je choisirai cet hôtel de nouveau.

Cons:

La qualité du petit déjeuner qui pourrait être meilleur. Salle du petit déjeuner pourrait être plus grande, mais c'est vraiment pour dire quelque chose de négatif.

2026-06-05 • via Nuitee
B
Brothers • solo_traveller • us
8
2026-06-05 • via Nuitee
J
Jennifer Seals • solo_traveller • us
7
2026-06-05 • via Nuitee
A
Amarilis • couple • us
9
Pros:

The breakfast and the comfortable of the bed.

2026-06-05 • via Nuitee
C
Carlos • couple • pr
10
2026-06-05 • via Nuitee
J
Jan • family_with_children • cz
9
2026-06-05 • via Nuitee
P
Parvinder • couple • gb
1
2026-06-05 • via Nuitee
J
Juan Carlos • solo_traveller • es
10
Pros:

Ubicación, habitaciónes y desayuno.

2026-06-04 • via Nuitee
J
James • solo_traveller • us
10
2026-06-04 • via Nuitee
Y
Yumna • couple • in
10
Pros:

The stay was very comfortable. The location is top notch. Also would like to appreciate all the staffs , they were absolutely amazing. Special shout out to Miss Caroline , she is the best . Thank you for letting us check in early and also your kindness didn’t go unnoticed, you are amazing!

2026-06-03 • via Nuitee
A
Akash • couple • ie
7
2026-06-03 • via Nuitee
A
Ali Khan • solo_traveller • sa
10
Pros:

The service of Mr Adam in the front desk was excellent, the check in was very smooth.

2026-06-03 • via Nuitee
F
Francesco • couple • it
1
Costly and unpleasant. Would not recommend.
Pros:

Central position

Cons:

The room was incredibly noisy because huge air conditioning motors were situated just outside the window, that could not be opened. The noise prevented us to sleep properly. We asked to change room, but they denied. On top of this, the room was not housekeeped the second day. The breakfast room was incredibly cold and unpleasant.

2026-06-02 • via Nuitee
J
Jan • couple • cz
8
2026-06-02 • via Nuitee
F
Fernanda • family_with_children • br
10
2026-06-02 • via Nuitee
S
Susan • couple • de
8
Pros:

Sehr freundliches Personal, Zimmer sehr sauber, sehr zentrale Lage in Midtown in der Nähe des Times Square

2026-06-02 • via Nuitee
A
Alison • couple • gb
8
2026-06-02 • via Nuitee
L
Leonardo • family_with_children • pr
10
2026-06-02 • via Nuitee