Palazzo Colonnades

Hotels
•
Independent
8.2 (113 reviews)
2988 - 2994 Surfers Paradise Blvd, Surfers Paradise, Queensland, 4217 , Surfers Paradise , AU
61-07-5538 4555

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Facilities

Fitness facilities
Arcade/game room
Books
Free WiFi
Terrace
Garden
Luggage storage
Sauna
Table tennis
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Room wear and tear

Categories

Cleanliness
6.3
Multiple mentions of cleanliness issues, including an old and moldy bathroom, and a cockroach.
Service
9.3
Reception staff described as very friendly and helpful.
Location
9.3
Great central location with easy access to tram stop, beach, and restaurants.
Room Quality
6.3
Room was a bit old and worn, and a bed malfunction caused an injury.
Amenities
8.8
Spacious rooms with good amenities including a well-equipped kitchen.
Value for Money
8.3
Value perceived slightly lower due to some room issues despite a central location.
Food and Beverage
8.8
Standard quality for this hotel tier.
Overall Experience
8.5
Personal experience varied; some enjoyed it, others encountered issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 17:14

Property Description

Discover a slice of paradise at Palazzo Colonnades, where comfort meets convenience in the heart of Surfers Paradise.

Recreational Amenities
Dive into relaxation with our outdoor pool, unwind in the sauna, or stay active at our fully equipped fitness center. Plus, enjoy the entertainment offered in our arcade/game room, ensuring fun for the whole family.

Spacious Guestrooms
Stay in one of our 66 uniquely decorated guestrooms featuring fully equipped kitchens with full-sized refrigerators and private balconies. With LCD televisions and complimentary Wi-Fi, your comfort and connectivity are our priority.

Convenient Services
Experience hassle-free travel with our roundtrip airport shuttle (surcharge) and complimentary self-parking. Additional services like dry cleaning and laundry facilities enhance your stay, making it truly memorable.

Book your escape at Palazzo Colonnades today!

Important information:

  • Pool access available from 7:00 AM to 9:00 PM.
  • The property is professionally cleaned.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Health & Safety

    Property uses a professional cleaning service

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

8.2
Based on 113 reviews
Cleanliness: 6.3
Service: 9.3
Location: 9.3
Room Quality: 6.3
Amenities: 8.8
Value for Money: 8.3
Food and Beverage: 8.8
Overall Experience: 8.5
T
Tina • solo_traveller • au
7
2026-06-23 • via Nuitee
C
carolyn • solo_traveller • au
5
2026-06-21 • via Nuitee
S
shane • solo_traveller • au
5
as per above
Pros:

Staff are very good , No cpmplaints with the manager at all.

Cons:

Yes i had asked for a quiet room, but at time of booking i was not informed that a high rise building was under construction. opposite to where i stayed. There is major civil works taking place with drilling and piling works with constant noise from
6.30 am to around 5pm work inclusive on saturday. The apartment i stayed in faced those civil works and constant noise did not allow me to keep the doors open to the balcony owing to this noise. The furniture inside is very tired and should be replaced. The location is great but i would need to find alternative accomodation on my next gold coast trip until the construction works are completed.

2026-06-16 • via Nuitee
B
Brenda • extended_group • nz
10
2026-06-09 • via Nuitee
N
Niall • solo_traveller • ie
10
Pros:

Plenty of amenities in the room, pool was a nice facility to have, bed was comfy, room was clean!

Cons:

Nothing

2026-06-08 • via Nuitee
J
Joanne • couple • au
9
2026-06-04 • via Nuitee
R
Ryan • couple • au
10
2026-06-01 • via Nuitee
R
Rhonda • solo_traveller • gb
7
2026-05-28 • via Nuitee
M
Majid • extended_group • au
8
2026-05-24 • via Nuitee
D
daniel • couple • au
10
2026-05-22 • via Nuitee
J
Jessica Chantal • couple • de
9
Pros:

Gute Ausstattung, Hervorragender Pool und Gym

Cons:

Bisschen in die Jahre gekommen

2026-05-20 • via Nuitee
S
Sophie • couple • au
1
I’m never coming back here again
Pros:

Nothing it was horrendous.

Cons:

Came with 2 small towels
And no hand towels or face towels
2 small soaps and that’s all
Paid $800 for 3 nights PLUS an extra $200 at the door that they don’t tell you about and then they don’t refund it they stole my money

2026-05-12 • via Nuitee
D
David • solo_traveller • au
10
A fabulous time and the weather was perfect, as always!
Pros:

Bed was very comfortable and the apartment was very spacious and at a good price!

Cons:

Nothing

2026-05-10 • via Nuitee
D
Dee • family_with_children • au
8
Pros:

Close to everything nice room washer and dryer

Cons:

For for garage too far from car windows

2026-05-05 • via Nuitee
D
Deborah • solo_traveller • au
5
Disappointing
Pros:

Location

Cons:

Photos on Booking.com did not represent the apartment we got. It was tired and needs an upgrade. Miscommunication between staff resulted in requests not being fulfilled.

2026-05-04 • via Nuitee
S
Shannon • solo_traveller • au
7
Decent stay and affordable
Pros:

Location Is excellent. Beach, Q1, pubs, tram and bottle shop are steps away.

Cons:

The interior paint and furniture were dated and I did not at all like the long brown hairs all over the unit from the last tenant or South American cleaning staff I saw in the building.

2026-04-30 • via Nuitee
C
Chatur • solo_traveller • in
9
Perfect location to stay in Goldcoast.
Pros:

The location was fantastic. The view from the balcony was very nice.

Cons:

No complaints on this.

2026-04-27 • via Nuitee
R
Rebecca • family_with_children • au
10
Amazing
Pros:

Location was perfect close to everything easy to get on the tram and go and walking distance to Cavill avenue. Staff were amazing and helpful.

Cons:

NA

2026-04-26 • via Nuitee
W
Western • family_with_children • au
4
Pros:

Location was great, however there was a couple of cockroaches in the kitchen, and floors weren't very clean.

Cons:

Cleanliness.

2026-04-25 • via Nuitee
S
Shruti • couple • au
9
Pros:

It was very good with the location.

2026-04-25 • via Nuitee