Best Western Plus Marina Gateway Hotel

Hotels
•
Best Western Plus
9.2 (1463 reviews)
800 Bay Marina Drive , National City , us

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Free
Children allowed
Pets allowed

Facilities

Health or beauty spa nearby
Free beach shuttle
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Comfortable accommodations
Cons:
No breakfast included
Some noise from outside
Parking difficulties

Categories

Cleanliness
8.75
Mixed reviews; some rooms reported clean, but issues with service affecting cleanliness.
Service
9.99
Staff were praised for being friendly and helpful; high satisfaction overall.
Location
8.76
Some guests found it a bit far from the city center, though convenient.
Room Quality
9.71
Overall comfortable rooms with positive feedback on room amenities.
Amenities
8.74
Basic amenities provided, but some guests wanted breakfast options.
Value for Money
9.7
Good pricing for quality of stay; favorable comparison to other hotels.
Food and Beverage
8.25
No breakfast available; coffee service was appreciated.
Overall Experience
9.72
Guests expressed high satisfaction and willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 00:53

Property Description

Convenient Location near Downtown San Diego
Located just 10 minutes away from downtown San Diego, Best Western Plus Marina Gateway Hotel offers easy access to the city's vibrant attractions.

Comfortable Rooms and On-Site Dining
The guest rooms at our hotel are equipped with modern amenities like free WiFi, cable TV, refrigerator, and coffee machine. Indulge in American favorites at Goodies Bar and Grill, open for breakfast, lunch, and dinner.

Amenities for a Relaxing Stay
Enjoy our outdoor pool, fitness center, and business center during your stay. Take advantage of the free shuttle service, concierge desk, and on-site Kimball's Coastal Eatery for a convenient and enjoyable experience.

Book now for a memorable stay at Best Western Plus Marina Gateway Hotel.

Important information:

When booking more than 5 rooms or more, it is considered a group booking and different cancelation and prepayment policies apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SAN

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Property Accessibility

Total Disability Score: 5.14
Public Area
  • Hill Located: No
  • Ramp: No
  • Entrance Type:
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: Yes
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: Yes
  • Elevator Visual Signs: Yes
  • Lifts Accessible: No
Show all accessibility features

Guest Reviews

9.2
Based on 1463 reviews
Cleanliness: 8.75
Service: 9.99
Location: 8.76
Room Quality: 9.71
Amenities: 8.74
Value for Money: 9.7
Food and Beverage: 8.25
Overall Experience: 9.72
C
Chris • solo_traveller • us
8
2026-04-17 • via Nuitee
K
Kathleen • solo_traveller • us
8
My second time staying here- it did not disappoint. I would definitely stay here again.
Pros:

I really liked the location of my room- very quiet and having a balcony was worth the price upgrade. The bed was very comfortable. Parking was easy and the staff easy and nice to deal with.

Cons:

Only one weird complaint- the screen door my room’s balcony was stuck closed and I could only get out to the deck by forcing it off its track. I felt like it was going to break apart so I only opened it as far as needed so I could get in/out.

2026-04-16 • via Nuitee
R
Ronald • solo_traveller • us
9
2026-04-16 • via Nuitee
S
serayia • solo_traveller • us
1
Pros:

Always love staying there home.I'm away from home

Cons:

That they put me in a room with mold in the bathroom.Somewhere and Told me that they didn't have any other rooms.But when they had to move me , then they found one.. I don't like the fact that staff lied to me but housekeeping was great.Making suck really bad. They try to cover up the mode smell with a spray which was not okay , unacceptable.

2026-04-13 • via Nuitee
S
Salvador • family_with_children • us
10
Pros:

Todo excelente como siempre

2026-04-09 • via Nuitee
M
Malcolm • family_with_children • us
9
Pros:

Staff was great.

2026-04-08 • via Nuitee
R
Ronald • couple • nl
9
Prima hotel. Lekker rustig
Pros:

Er was geen ontbijt. Lekker rustig hotel.

2026-04-06 • via Nuitee
J
Juan • family_with_children • mx
10
2026-04-05 • via Nuitee
L
Luz • family_with_children • us
9
Pros:

Service was good, cleanliness and good price.

Cons:

N/A

2026-04-05 • via Nuitee
A
Agata • couple • no
10
2026-04-04 • via Nuitee
M
Mary • solo_traveller • us
9
Neat and comfortable stay
Pros:

It is neat and comfortable. Rooms are clean and spacious. Polite officers.

Cons:

Far from major attractions. You will have to uber at least $15 to get to the Marriot area where some of the attractions are. There is no breakfast and only one restaurant close by.

2026-03-29 • via Nuitee
S
Sared • couple • mx
10
2026-03-28 • via Nuitee
O
Oscar • couple • us
8
2026-03-28 • via Nuitee
A
AlexMendes69 • solo_traveller • us
5
Too much noise from hotel employees right in front of the room
Pros:

Front desk polite and courteous, clean room, everything worked,

Cons:

I stayed at room 114 which is right in front their laundry/service area. I entered the room at 6:30pm and until 9pm always the door open, loud employees conversations, carts noises, all started again 6am until I left 7:30am That room should not be available for guest, poor experience.

2026-03-26 • via Nuitee
M
Michell • family_with_children • us
10
Perfect always clean nice and welcoming
Pros:

Everything

Cons:

N/A

2026-03-19 • via Nuitee
D
Deniece • family_with_children • us
8
2026-03-16 • via Nuitee
V
Visith • extended_group • us
10
We would definitely book w best western every time we head to San Diego
Pros:

Everyone was so friendly. Helpful. Kind. Super clean. Beautiful area. So many restaurants & store close by.

2026-03-15 • via Nuitee
J
Jacqueline • extended_group • us
10
2026-03-14 • via Nuitee
V
Victoria • extended_group • us
1
We didn't stay!!
Pros:

We had stayed here before and it was great, and so was the Kimball's next door. This time there was no room for us, even though we had a reservation. And we had a hard time finding a room for 2 nights.

Cons:

That the woman named Reyna was pretty rude when explaining the situation to me. We are never using Booking.com ever again!

2026-03-13 • via Nuitee
J
José Polo • family_with_children • mx
10
2026-03-12 • via Nuitee