Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Fitness center
Swimming pool
24-hour front desk
Terrace
Family rooms
Hiking
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Decent value for money
Cons:
Outdated rooms
Noise disturbances
Limited breakfast quality

Categories

Cleanliness
7.05
Some reviews mention older carpets and outdated facilities affecting cleanliness perception.
Service
8.55
Several reviews highlight the friendly and helpful staff.
Location
8.55
The hotel is praised for its central location and easy access to nearby attractions.
Room Quality
7.05
Some reviews note that the rooms and bathrooms are outdated and noisy due to thin windows.
Amenities
7.75
Amenities like breakfast are decent, though some felt the selection was overwhelming.
Value for Money
8.05
Considering the location and service, guests find it a good value.
Food and Beverage
7.55
Breakfast quality was mixed, with some reviews indicating it could be improved.
Overall Experience
7.05
Mixed feelings due to room quality and disturbances, but positive service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:26

Property Description

Luxurious Amenities
This hotel, nestled in the heart of picturesque Puerto de la Cruz, boasts a range of luxurious amenities for guests to enjoy. From a refreshing swimming pool to a convenient gym, we have everything you need to relax and rejuvenate during your stay.

Convenient Services
Our top-notch services include complimentary WiFi in common areas and free hairdryer rentals at the reception. We aim to make your stay as comfortable as possible by providing these thoughtful conveniences.

Perfect Location
Situated right next to the bus station, our hotel offers easy access to transportation and is surrounded by a variety of shops, bars, and restaurants. With everything just a short walk away, you'll have the perfect blend of convenience and relaxation at your fingertips.

Book your stay now and experience the perfect blend of luxury and convenience at our hotel.

Important information:

The hotel does not accept American Express as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 3963 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.75
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 7.05
I
Ilona • couple • hr
8
Svakako za preporuku
Pros:

Odlična lokacija, u blizini ima svi sadržaje, besplatan gradski parking. Doručak izvrstan, osoblje ljubazno, hotel čist.

Cons:

Bilo bi poželjno da je soba ima klimu

2026-06-27 • via Nuitee
G
Garboza Ochoa • couple • es
6
2026-06-27 • via Nuitee
S
Stefano • extended_group • it
7
Rilassante
Pros:

Colazione e posizione

Cons:

Struttura poco moderna

2026-06-27 • via Nuitee
M
Mercedes • couple • es
9
Buena opción para pasar la noche en Puerto de la Cruz.
Pros:

La ubicación. Hay aparcamiento en los alrededores. El colchón es fantástico.

2026-06-27 • via Nuitee
S
Samuel • solo_traveller • es
7
2026-06-27 • via Nuitee
K
Kimberly • couple • es
9
2026-06-26 • via Nuitee
G
Goya • solo_traveller • es
8
2026-06-26 • via Nuitee
B
Bello Barreda • couple • es
10
2026-06-26 • via Nuitee
G
gregorio • extended_group • es
8
2026-06-25 • via Nuitee
A
Antonio • family_with_children • es
6
2026-06-25 • via Nuitee
N
Natallia • couple • pl
10
We had a very enjoyable stay and would happily recommend this hotel to other travelers visiting Tenerife.
Pros:

The hotel has a great location in the center of Puerto de la Cruz, close to restaurants, shops, and attractions. The staff were friendly, helpful, and always willing to assist. The room was clean and comfortable, and the rooftop pool offered beautiful views of the city and mountains. Overall, the hotel provided good value for money and a pleasant atmosphere.

2026-06-24 • via Nuitee
V
Vera • solo_traveller • es
10
2026-06-23 • via Nuitee
E
Emma • couple • fr
1
Nul
Cons:

Chambre vielle, mal isolée, on entend du bruit toute la nuit, serviette qui ne sèche pas, très humide.
Repas du soir très salé et très peu varié.
Personnel désagréable et pas arrangeant.

2026-06-22 • via Nuitee
S
Stanii • solo_traveller • pl
8
Pros:

Wszystko. Lokalizację

Cons:

Było wszystko dobrze

2026-06-21 • via Nuitee
S
Samuel • solo_traveller • es
9
2026-06-21 • via Nuitee
Світлана • solo_traveller • ua
10
Pros:

Городской отель с приветливой командой и удобным расположением к транспортной развязке. Замечательное соотношение цена-качество. Небольшой бассейн на крыше с чистой водой.

2026-06-19 • via Nuitee
A
Anthony • solo_traveller • es
10
Pros:

Perfect location so spotless clean and breakfast was amszing

Cons:

The whole experience

2026-06-19 • via Nuitee
J
Julius verbeeck • solo_traveller • be
7
Pros:

De ligging

Cons:

Ik had een kamer geboekt met balkon,maar had maar een heel klein plaatsje waar ik juist kon staan

2026-06-18 • via Nuitee
N
Nicoleta Ramona • solo_traveller • es
7
Pros:

La ubicación perfecta, el personal muy bien y la atención muy buena desde la recepción, cocina y limpieza, muy bien.

Cons:

Le vendría bien una reforma y el desayuno que sea más variado o al menos que csmbie de un día a otro , es siempre lo mismo y cansa

2026-06-18 • via Nuitee
O
Olena • solo_traveller • sk
10
Все було чудово!
Pros:

Все було чудово

Cons:

Місцеположення і сервіс. Не дуже мені зайшов сніданок, але це справа смаку. Жодних претензій.

2026-06-18 • via Nuitee