Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Decent value for money
Cons:
Outdated rooms
Noise disturbances
Limited breakfast quality

Categories

Cleanliness
7.05
Some reviews mention older carpets and outdated facilities affecting cleanliness perception.
Service
8.55
Several reviews highlight the friendly and helpful staff.
Location
8.55
The hotel is praised for its central location and easy access to nearby attractions.
Room Quality
7.05
Some reviews note that the rooms and bathrooms are outdated and noisy due to thin windows.
Amenities
7.75
Amenities like breakfast are decent, though some felt the selection was overwhelming.
Value for Money
8.05
Considering the location and service, guests find it a good value.
Food and Beverage
7.55
Breakfast quality was mixed, with some reviews indicating it could be improved.
Overall Experience
7.05
Mixed feelings due to room quality and disturbances, but positive service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:26

Property Description

Luxurious Amenities
This hotel, nestled in the heart of picturesque Puerto de la Cruz, boasts a range of luxurious amenities for guests to enjoy. From a refreshing swimming pool to a convenient gym, we have everything you need to relax and rejuvenate during your stay.

Convenient Services
Our top-notch services include complimentary WiFi in common areas and free hairdryer rentals at the reception. We aim to make your stay as comfortable as possible by providing these thoughtful conveniences.

Perfect Location
Situated right next to the bus station, our hotel offers easy access to transportation and is surrounded by a variety of shops, bars, and restaurants. With everything just a short walk away, you'll have the perfect blend of convenience and relaxation at your fingertips.

Book your stay now and experience the perfect blend of luxury and convenience at our hotel.

Important information:

The hotel does not accept American Express as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 3776 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.75
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 7.05
8
8f5d137d92be71da02b4dbaf5fb3b3f9 couple es
10
Cómoda
Pros:

Limpio céntrico cómodo

Cons:

Nada

2026-04-18 via Nuitee
E
e1214d045c1870b73d79d46dc0ae895f solo_traveller es
8
Pros:

Muy cerca del centro

Cons:

Un poco antiguo

2026-04-18 via Nuitee
C
c5c4b0db30f4707bcdeab50df6dd98fa solo_traveller es
10
2026-04-18 via Nuitee
2
20b07f387a437209e01f377bb3a60208 solo_traveller fr
8
Pros:

Proche du centre, personnel agréable

2026-04-18 via Nuitee
2
22f9a8efce2e739c94bde499c65d01fc couple es
5
Hotel sobrevalorado
Pros:

El desayuno estaba bastante bien y la camarera era super amable. Las vistas desde la azotea.

Cons:

Si lo que queréis es descansar, mejor buscarse otro hotel. Las ventanas son antiguas y no aíslan nada el ruido, se escucha absolutamente todo el ruido del exterior.

2026-04-17 via Nuitee
A
a4241b18b8167001f09659c4b0be5fb0 couple pl
8
Cons:

Плохая звукоизоляция , все слышно , в номере запах не свежий, завтраки однообразные , подушки не удобные. Второй раз бы тут не остановились

2026-04-17 via Nuitee
7
77daeba2cdb97045fb4e29bc6bd8a9d1 couple gb
10
Faboulous Hotel
Pros:

Georgous Hotel, we stay in this hotel 3/4 times a year, spotlessly clean, staff are excellent, so helpful, nothing is too much trouble, breakfast is really lovely, 200% recommend, fabulous location to all the bars and restaurants 🤩🤩

2026-04-16 via Nuitee
E
e35739ca44567184797e97e4d3ca62a2 solo_traveller fr
7
Pros:

La petite sodomie à 23h
Idéalement situé

Cons:

Le pied cassé du lit.
Le son du film de la.chambre voisine

2026-04-14 via Nuitee
5
5657b11b1fef7101caa152990867b431 extended_group ba
5
2026-04-14 via Nuitee
D
d7a66c2a722f70c4dc763803db9c08b6 couple es
10
2026-04-14 via Nuitee
F
f02b0171d804707c23aad65a3340fd16 couple es
8
2026-04-14 via Nuitee
9
966cff84b680702c0c254b8bb53570c3 solo_traveller it
9
2026-04-13 via Nuitee
5
5a7e9549bfef7014e92611e4b841ad5d couple es
8
2026-04-13 via Nuitee
9
93ede5c0bbc872739cc795ccb1ca4460 couple es
7
Agradable
Pros:

La limpieza y el personal

Cons:

La cena era muy pobre

2026-04-13 via Nuitee
3
37ac49c12e5271b1d89080203d202002 couple es
6
2026-04-13 via Nuitee
E
Eguzki couple es
8
Pros:

En calidad precio está muy bien, es súper limpio muy cómodo y el desayuno bastante completo

Cons:

Que hubo una excursión de jóvenes y hicieron mucho ruido en la madrugada no dejaban dormir y todo se oye

2026-04-11 via Nuitee
V
volen family_with_children bg
1
Pros:

Nothing

Cons:

Laud old

2026-04-11 via Nuitee
G
GUILHEM solo_traveller ma
7
2026-04-10 via Nuitee
G
Gerardo solo_traveller es
10
2026-04-10 via Nuitee
C
Cesaroni couple it
10
2026-04-10 via Nuitee