Children allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Swimming pool
Terrace
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Central location
Friendly staff
Decent value for money
Cons:
Outdated rooms
Noise disturbances
Limited breakfast quality

Categories

Cleanliness
7.05
Some reviews mention older carpets and outdated facilities affecting cleanliness perception.
Service
8.55
Several reviews highlight the friendly and helpful staff.
Location
8.55
The hotel is praised for its central location and easy access to nearby attractions.
Room Quality
7.05
Some reviews note that the rooms and bathrooms are outdated and noisy due to thin windows.
Amenities
7.75
Amenities like breakfast are decent, though some felt the selection was overwhelming.
Value for Money
8.05
Considering the location and service, guests find it a good value.
Food and Beverage
7.55
Breakfast quality was mixed, with some reviews indicating it could be improved.
Overall Experience
7.05
Mixed feelings due to room quality and disturbances, but positive service experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 04:26

Property Description

Luxurious Amenities
This hotel, nestled in the heart of picturesque Puerto de la Cruz, boasts a range of luxurious amenities for guests to enjoy. From a refreshing swimming pool to a convenient gym, we have everything you need to relax and rejuvenate during your stay.

Convenient Services
Our top-notch services include complimentary WiFi in common areas and free hairdryer rentals at the reception. We aim to make your stay as comfortable as possible by providing these thoughtful conveniences.

Perfect Location
Situated right next to the bus station, our hotel offers easy access to transportation and is surrounded by a variety of shops, bars, and restaurants. With everything just a short walk away, you'll have the perfect blend of convenience and relaxation at your fingertips.

Book your stay now and experience the perfect blend of luxury and convenience at our hotel.

Important information:

The hotel does not accept American Express as a method of payment.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: TFN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Guest Reviews

7.7
Based on 3661 reviews
Cleanliness: 7.05
Service: 8.55
Location: 8.55
Room Quality: 7.05
Amenities: 7.75
Value for Money: 8.05
Food and Beverage: 7.55
Overall Experience: 7.05
M
marie eugénie • couple • fr
7
très belle découverte
Pros:

La situation et le parking tout proche. La propreté et l'amabilité du personnel.
Le buffet. très bon rapport qualité/ prix.

2026-02-14 • via Nuitee
P
Pablo • solo_traveller • gb
1
Pros:

Nada

Cons:

Hice mi reserva con cama doble y desayuno incluido. Mi reserva el hotel lo canceló y y tuve pagar otra habitacion pero sin desayuno y cama single y con el mismo precio

2026-02-14 • via Nuitee
W
Wendy • couple • es
8
Great weekend away.
Pros:

It was very clean and the staff were very helpful and friendly. The lady working in the restaurant at breakfast was very efficient.

Cons:

A bit tired needs a refurb no real bar area in use.

2026-02-13 • via Nuitee
J
JULIA • solo_traveller • es
10
2026-02-13 • via Nuitee
A
ANIL • couple • tr
9
Pros:

Otel çok merkezi bir konumda. Yatakları konforlu oda büyüklüğü yeterliydi. Görmek istediğimiz bir çok lokasyana yakın olduğu için ulaşımda sıkıntı yaşamadık. Kahvaltısı da gayet yeterliydi.

Cons:

Bölgede park yeri bulmak sorunlu. Bu nedenle özel bir otopark imkanı yaratılması ulaşım açısından faydalı olacaktır.

2026-02-13 • via Nuitee
C
Candela • couple • es
7
2026-02-10 • via Nuitee
M
Maria MERCEDES • couple • es
6
2026-02-10 • via Nuitee
L
LUCÍA • couple • es
9
2026-02-10 • via Nuitee
O
ORQUIDEA • couple • es
7
Silencioso
Pros:

La limpieza

Cons:

Pocos enchufes y hace falta actualizarlo

2026-02-10 • via Nuitee
S
Santiago Ramon • couple • es
9
2026-02-09 • via Nuitee
G
Gobbi • couple • it
8
Pros:

Buffet di colazione e cena
Rapporto qualità prezzo
Posizione comodissima sia alla spiaggia che ai mezzi pubblici
Cordialità e disponibilità dello staff

2026-02-09 • via Nuitee
L
Lee • couple • es
8
2026-02-09 • via Nuitee
N
nadia • couple • it
9
Soddisfazione oltre alle aspettative
Pros:

La Posizione,
La disponibilità e la cordialità dell'intero staff
Varietà del buffet
Pulizia delle camere ed in generale dell'albergo
La terrazza con la piscina
Gli orari del check out e la presenza H24 dei receptionist

2026-02-09 • via Nuitee
A
Angelica • couple • es
8
Desconexión
Pros:

La cercanía al centro

Cons:

Que aún sigan teniendo camas separadas por una mesa que no se puede rodar, hay que rodar las camas para adelante, y juntarlas

2026-02-09 • via Nuitee
I
Inkeri • couple • fi
8
2026-02-08 • via Nuitee
J
Jari • couple • fi
10
2026-02-08 • via Nuitee
J
Joao Pedro • solo_traveller • pt
7
Pros:

Funcionários simpaticos, sobretudo a senhora do refeitório.

Cons:

Quarto é pequeno, sem vista, muito simples, mas ok pelo preço.

2026-01-31 • via Nuitee
J
Jorquera • couple • es
8
2026-01-30 • via Nuitee
J
JAVIER • solo_traveller • es
8
Lo mejor de la zona calidad precio y limpieza por experiencia
Pros:

A destacar el trato del personal. Educado pero cercano. Cordial y te hacían sentir especial. Para quien valla a estar por la zona sin moverse es una muy buena opción. Recepción 24h y todo muy muy limpio. Por ese precio me paració una ganga con desayuno incluido.El colchón estaba durito. Todo olía a limpio. Aunque necesite reforma estaba todo bien cuidado. No habia nada roto ni mal reparado como es habitual en esa zona con otros hoteles.

Cons:

La habitación muy pequeña. Bañera en vez de ducha. Daba a interior de un patio. Necesita una bueeeeena reforma y un cambio de mobiliario. El desayuno no destacaba y la bolleria no era del dia.
Ojo. Para lo que me costó como para quejarme.....

2026-01-30 • via Nuitee
M
Maria Fernanda • couple • es
8
Pros:

Amabilidad del personal
Variedad de comida
Ubicación cerca de estación guaguas
Calidad / Precio muy bien

Cons:

La calle a la que daba la habitación era ruidosa
La ventana de la habitación necesitaba cambio

2026-01-28 • via Nuitee