Oaks Nelson Bay Lure Suites

Hotels
Oaks Hotels & Resorts
8.4 (3008 reviews)
20 Tomaree Street , Nelson Bay , au

Free
Children allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
BBQ facilities
Lift / Elevator
Ironing service
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Excellent location
Clean rooms
Good value
Cons:
Insufficient seating in rooms
Pool was green
Noisy air conditioning
Too many stairs

Categories

Cleanliness
8.05
The rooms were mentioned as clean and organised.
Service
9.05
Staff at reception went above and beyond, providing helpful and friendly service.
Location
9.05
The location is described as excellent and very convenient.
Room Quality
8.05
Rooms were clean and comfortable, with a nice design.
Amenities
8.05
Basic amenities provided; however, reviewer noted missing convenience items.
Value for Money
8.05
Good value mentioned due to location and quality of stay.
Food and Beverage
8.45
Not mentioned in reviews, assumed standard quality for this hotel tier.
Overall Experience
8.45
Good experience overall, with a comfortable stay.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:56

Property Description

Luxurious Self-Contained Apartments
Oaks Nelson Bay Lure Suites, nestled in the heart of Nelson Bay, provides spacious and modern one and two bedroom apartments with full kitchen facilities, offering a home away from home experience.

Relaxing Amenities and Facilities
Guests can unwind and make the most of their stay by enjoying the sunny decks, solar heated lap pool, children’s wading pool, barbecue area, and beautifully landscaped gardens available at the hotel.

Convenient Location
Situated within walking distance of the pristine waters of Port Stephens, the marina, as well as a variety of restaurants and shops, Oaks Nelson Bay Lure Suites offers the perfect blend of relaxation and convenience for your holiday getaway.

Book your stay now and indulge in a luxurious experience at Oaks Nelson Bay Lure Suites!

Important information:

Please note that there is a nonrefundable 1.5% charge when you pay with a credit card.

Please note that cash is not an accepted form of payment, and you must present a valid credit card upon arrival. Please note that the credit card presented on check-in must be in the same name as the guest on the booking confirmation.

Please note that daily room cleaning is not included in the rate. Cleaning services can be purchased at any time during the stay. Guests will have the choice of cleaning service options, at an additional cost, upon check in at the hotel. For guests staying more than 8 nights, a full cleaning service will be provided free of charge in the middle of your stay. For guests staying more than 12 nights, a full cleaning service will be provided free of charge every 7 days.

When booking more than 4 rooms, different policies and additional supplements may apply.

Oaks Lure now has an EV charger (for a fee) for guest use only. It is within our secure basement and key access is required.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: NTL

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for AUD 20 per person per night when using an available cot.
    Children up to and including 2 years old stay for free when using an existing bed.
    People no matter the age stay for AUD 59 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in all areas and charges are applicable.

Location

Guest Reviews

8.4
Based on 3008 reviews
Cleanliness: 8.05
Service: 9.05
Location: 9.05
Room Quality: 8.05
Amenities: 8.05
Value for Money: 8.05
Food and Beverage: 8.45
Overall Experience: 8.45
J
JOSE couple pt
9
Pros:

Localizacao

2026-02-13 via Nuitee
M
McGovern solo_traveller au
8
2026-02-13 via Nuitee
G
Gamza couple au
8
2026-02-13 via Nuitee
A
Amanda couple au
9
Enjoyable
Pros:

Great location, very clean and Matt, who was on reception, was great.

Cons:

Only a minor negative, but no television in the bedroom. Also, although clean, some of the furniture was a bit tired.

2026-02-12 via Nuitee
W
wolfram couple ch
8
2026-02-12 via Nuitee
A
Aida family_with_children au
8
2026-02-12 via Nuitee
W
William couple au
8
2026-02-12 via Nuitee
T
Treasa couple ie
5
Pros:

Lovely staff at reception, good location, comfortable bed

Cons:

There was a weird smell in the room and it was very outdated

2026-02-12 via Nuitee
R
Riddock family_with_children au
5
2026-02-11 via Nuitee
D
Diego couple au
10
Awesome
Pros:

Everything

2026-02-10 via Nuitee
H
Helga family_with_children at
10
Pros:

Gute Lage, Parkgarage gratis

Cons:

Für uns hat alles gepasst

2026-02-10 via Nuitee
G
Gabrielle family_with_children au
7
Lovely Attentive Reception. Go meet them
Pros:

It was comfortable and quiet and close enough to the town centre. My most favourite part of my experience was Matt. Matt works in reception. He works diligently, he listens to your need with genuine care. He has an excellent balance in expressing empathy in a professional way. This young man is a high value employee. If you are looking for a place that has the basic comforts covered and staff who genuinely care about your comfort. This is a good place to stay.

Cons:

Not applicable

2026-02-10 via Nuitee
C
Chris family_with_children au
7
2026-02-09 via Nuitee
G
Gregory solo_traveller nc
4
Si vous ne voulez pas dormir la nuit prenez une chambre sur church street au oaks Nelson Bay Lure Suites
Pros:

L’emplacement proche des cafés et du supermarché de Nelson

Cons:

Le manque d’insonorisation des fenêtres. Notre chambre donnait sur Church Street. Nous avions l’impression que les voitures traversaient la chambre. Impossible de dormir toute la nuit.
La climatisation vieillissante est aussi très bruyante.
La moquette du couloir et les murs sont tâchés et font sales.
Les réceptionnistes ne font aucun effort pour le client. Nous sommes restés 3 nuits du samedi au mardi. J’avais demandé une chambre calme lors du booking et ils n’ont pas répondu à ma demande. Si l’hôtel était plein le samedi, il n’ y avait plus personne le dimanche. Il aurait pu faire l’effort de nous attribuer une autre chambre. Ils n’ont rien fait malgré ma demande.

2026-02-09 via Nuitee
W
wazza family_with_children au
10
Pros:

Great place to stay. Its the 2nd time we have stayed there. I am sure more time to come. Fully recommend.

2026-02-08 via Nuitee
M
Maxine couple au
9
2026-02-08 via Nuitee
J
jennifer couple au
10
2026-02-08 via Nuitee
X
Xuefan solo_traveller au
1
Not worth the money
Pros:

The staff were polite and the check in process was smooth.

Cons:

The soundproofing is terrible, I could hear every word from the next room and woken up twice at midnight because of the noise. Also there was an unpleasant smell in the bathroom.

2026-01-31 via Nuitee
J
Junaina family_with_children au
10
2026-01-31 via Nuitee
E
Electron01 family_with_children au
3
Slowly falling apart
Pros:

Kind recepcionist

Cons:

Place is slowly deteriorating.
Loud AC , impossible to sleep with aircon on, tv not working as it should(lagging and resetting) roller door for garage not working
Fire alarm in the middle of the night, no apologies, no explanation.

2026-01-30 via Nuitee