Mercure Hanoi La Gare Hotel

Hotels
•
Mercure
8.4 (193 reviews)
94 Ly Thuong Kiet Street , Hanoi , VN
+84 24 3944 7766

listing image 1
Show all photos
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly, 24-hour reception staff
Convenient location near old quarter and train station
Clean and quiet rooms
On-site restaurant and elevator
Cons:
Area around the train station described as not very nice
Occasional ants near bathroom
Weak shower head / low water pressure
Cleaner noise early in the morning

Categories

Cleanliness
7.8
Multiple guests described the property as clean, but there are recurring minor issues (occasional ants near the bathroom, and early-morning cleaner noise) that lower the score slightly.
Service
8.8
Staff repeatedly praised as very friendly with 24-hour reception; service is a clear strength in reviews.
Location
8.6
Convenient, close to the train station and the old quarter (walking distance to shops/eating). Some guests noted the area around the station is not the nicest.
Room Quality
8
Rooms described as quiet with a good bed and basic but acceptable furnishings; however weak shower pressure and occasional ants were mentioned.
Amenities
8.2
Good on-site amenities noted (restaurant, elevator, 24h reception, breakfast available); overall positive but standard for this tier.
Value for Money
8.6
Guests cited reasonable prices (restaurant value) and felt the accommodation matched what they paid — good value overall.
Food and Beverage
9
Breakfast repeatedly highlighted as very good/excellent and the hotel restaurant praised, making F&B a strong point.
Overall Experience
8.2
Overall impressions are positive (comfortable stay, would return), with minor issues (noise, occasional ants) preventing a higher overall score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

French Colonial Charm with Modern Comforts

Luxurious Amenities
Experience the convenience of free WiFi, a fitness centre, and a sun terrace. The modern rooms with flat-screen TVs, minibar, and safety deposit box ensure a comfortable stay.

Prime Location
Situated in the heart of Hanoi, just a short walk from the Old Quarter and Hoan Kiem Lake, Mercure Hanoi La Gare offers easy access to the city's top attractions.

Culinary Delights
Indulge in a delightful culinary experience at Brasserie Le Pavillon with a variety of Vietnamese and international dishes. Unwind at the bar with a selection of cocktails and wines, or explore the wine shop for a unique tasting experience.

Book your stay at Mercure Hanoi La Gare for a perfect blend of luxury and convenience.

Important information:

The safety and well-being of our loyal guests, associates and communities continue to be our utmost concern and priority. Given the recent government authority’s restrictions, Directive No.15, and with efforts to contain the spread of COVID-19. From 19th July 2021, guests will be requested to show a negative COVID-19 PCR screening certificate. The documentation must be issued at most 48 hours before arrival. This requirement is valid until further notice. We sincerely apologize for the inconvenience this short notice will undoubtedly create. We are trying our best to create a safe environment for you and the communities during this challenging time. Thank you for your understanding. Please stay safe and healthy!Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

8.4
Based on 193 reviews
Cleanliness: 7.8
Service: 8.8
Location: 8.6
Room Quality: 8
Amenities: 8.2
Value for Money: 8.6
Food and Beverage: 9
Overall Experience: 8.2
F
Fernandez Scotto • solo_traveller • ar
9
Pros:

Excelente hotel con todas las comodidades. Recepción 24 horas, personal muy amable. Ascensor, tiene restaurante a buen precio.

Cons:

Tema ubicacion, esta a dos cuadras de la estacion de tren, las zonas de estaciones no son las mas lindas.

2026-10-26 • via Nuitee
J
JOSE RICARDO • solo_traveller • es
8
2026-10-25 • via Nuitee
L
Lona • couple • au
8
2026-10-25 • via Nuitee
박매니어 • couple • kr
8
Pros:

깨끗하고 조식도좋았습니다

Cons:

크게 아쉬움은 없었음

2026-10-16 • via Nuitee
B
Ben • solo_traveller • vn
7
2026-08-28 • via Nuitee
A
Aaryaman • solo_traveller • in
8
2026-08-26 • via Nuitee
L
Lê • extended_group • vn
8
2026-07-22 • via Nuitee
J
JOSE RICARDO • solo_traveller • es
8
2026-07-18 • via Nuitee
大介 • solo_traveller • jp
9
2026-07-09 • via Nuitee
J
Jarema • solo_traveller • pl
9
Pros:

Wyjątkowo dobre śniadania, dzięki wielkości hotelu można je było zjeść zazwyczaj w spokoju i ciszy.

2026-07-06 • via Nuitee
M
Maria • solo_traveller • ae
9
Pros:

Bed, breakfast, room and location

Cons:

The cleaner noises at 8 am

2026-07-05 • via Nuitee
J
JOSE RICARDO • solo_traveller • es
8
2026-07-03 • via Nuitee
T
Tuấn • solo_traveller • vn
9
2026-06-30 • via Nuitee
P
Piper • couple • au
10
Pros:

Great location for old quarter, circle k, eating, walking. Basic room, but what we paid for, so close to the train station, very friendly staff, would definitely come back

2026-06-16 • via Nuitee
동선 • solo_traveller • kr
9
Pros:

숙소가 깨끗하고 배정된 방 위치가 조용했어요. 직원분들도 친절했구요

Cons:

샤워기 헤드의 물줄기가 약한 게 아쉬웠고, 욕실 앞에 가끔 개미가 다니는 게 보였어요.

2026-06-05 • via Nuitee
K
KAROUNAGARANE • couple • sg
10
Happy staying
Pros:

Excellent choice for breakfast

Cons:

Nothing to comment

2026-06-04 • via Nuitee
G
Genyo • family_with_children • jp
10
快適だった
Pros:

駅近だった点

Cons:

特になし

2026-05-12 • via Nuitee
J
Jose • solo_traveller • es
10
2026-05-05 • via Nuitee
J
Jose • solo_traveller • es
10
2026-04-23 • via Nuitee
G
geraldine • couple • nz
8
2026-04-13 • via Nuitee