Comfort Suites Kelowna

Hotels
•
Comfort Suites
8.8 (1159 reviews)
2656 Highway 97 North , Kelowna , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good location
Nice amenities
Cons:
Cleanliness issues
Breakfast quality
Uncomfortable sofa bed
Highway noise

Categories

Cleanliness
8.19
Numerous reviews mentioned issues with cleanliness such as hair in corners and grimy showers.
Service
9.66
Service was noted as great, with staff being helpful and professional.
Location
9.2
Good location near downtown with convenient parking.
Room Quality
8.65
Rooms were described as nice, but some mentioned highway noise and uncomfortable beds.
Amenities
9.18
Amenities such as the pool and room setup received positive feedback.
Value for Money
8.64
Value was considered high, though some reviews mentioned issues impacting the perceived value.
Food and Beverage
7.69
Breakfast received negative remarks due to limited variety and unappetizing presentation.
Overall Experience
9.16
Overall, many guests had enjoyable stays, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:59

Property Description

Luxurious Amenities
Featuring a hot tub, indoor pool with a waterslide, and daily breakfast with a waffle station, Comfort Suites Kelowna offers a touch of luxury for every guest.

Modern Comforts
Each room is equipped with a flat-screen cable TV, microwave, refrigerator, work desk, and coffee maker. The recharge station with USB ports and electric outlets ensures your devices stay powered throughout your stay.

Convenient Location
Located just minutes away from Gyro Beach Park and Kelowna Golf & Country Club, our hotel offers the perfect blend of relaxation and recreation for your getaway. Experience comfort and convenience at Comfort Suites Kelowna - book your stay now!

Important information:

For Pet Friendly rooms availability, please call the Property directly, Booking.com Customer Service will not be able to assist with this request. Please note there will be a $25 CAD per night per pet fee.

Please call the property direct to arrange your Airport Shuttle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for CAD 10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1159 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.16
C
Catherine • solo_traveller • ca
7
2026-03-07 • via Nuitee
J
Jennifer • couple • ca
10
Great stay.nicevrooms comfy bed
Pros:

Nice facility

Cons:

The lobby scent is a little strong

2026-02-27 • via Nuitee
T
Teresa • couple • us
8
Pros:

I was disappointed because breakfast was not available before we had to leave the hotel at 0700.

Cons:

See above answer

2026-02-27 • via Nuitee
Y
Yannick • solo_traveller • ch
10
2026-02-25 • via Nuitee
C
Christiane • extended_group • ca
9
Pros:

Foyer and breakfast room very modern and cheerful. Breakfast was good, especially the coffee. Spacious rooms.

Cons:

Difficult to find way to building from the highway. Signage on street to hotel needs to be improved.

2026-02-25 • via Nuitee
S
Sarah • family_with_children • ca
10
2026-02-23 • via Nuitee
A
Ashleigh • family_with_children • ca
10
2026-02-13 • via Nuitee
T
Tony • solo_traveller • ca
9
2026-02-12 • via Nuitee
R
RhondaL130 • Family • Ottawa, Ontario
10
The Best!
Pros:

This hotel was absolutely amazing. We stayed here for medical appointments and shared one room with 3 people. We had 2 Queen beds and a fold out couch. The fold out was so comfy! Staff are incredible and the pool and hot tub were great. Location was central and a short Uber drive to anywhere! Highly recommend.

2026-02-07 • via Tripadvisor
H
Hamish • family_with_children • nz
10
2026-01-29 • via Nuitee
L
Lara • couple • ca
10
Pros:

Clean, comfortable, staff was friendly and accommodating.

2026-01-23 • via Nuitee
N
Norbert • couple • ca
9
2026-01-22 • via Nuitee
J
Jayme • solo_traveller • ca
6
Did I hate it...no. Would it be my first choice to stay here...no
Pros:

I did like the size of my room. The employees in the morning i spoke to were very helpful and accommodating. He gave me a very small discount to extend my stay as my flight wasn't until the evening which was very much appreciated without having to speak the the manger which I was told I would have to do my the night employee that checked me in.

Cons:

When booking online the way it's worded appears you have a shuttle to the airport so a bit deceiving. The employee that checked me in was not a customer services based employee in my opinion. I cannot use wooden utensils and when asked if he could provide an alternative he didn't even get up off his stool to speak to me and his answer was simply no after purchasing something from your store. After explaining that i was under the impression that an airport shuttle was provided a little better discount to extend my stay into the afternoon would have been appreciated.

2026-01-20 • via Nuitee
N
Natálie • solo_traveller • cz
9
2026-01-20 • via Nuitee
D
Dora • couple • ca
8
2026-01-19 • via Nuitee
C
Charanjeet • family_with_children • ca
7
2026-01-19 • via Nuitee
B
Brooke • family_with_children • ca
10
Pros:

Very comfortable room with a nice sitting area and a luxurious bathroom. Includes a delicious breakfast!

Cons:

I wish that breakfast started at 6:30am instead of 7am like at another hotel I'd stayed at earlier because I had an early start to get to the airport.

2026-01-19 • via Nuitee
S
Shameena • family_with_children • ca
7
2026-01-19 • via Nuitee
S
Sandeep • family_with_children • ca
8
Loved this hotel and no smell. Rooms are very clean
Pros:

I really like this hotel. Very clean Rooms. Breakfast included. Free parking. Staff was very friendly. But I love to stay there again.

Cons:

Pool side area should be more tidy. Same food every day for breakfast. Should be change in menu for some stuff.

2026-01-19 • via Nuitee
G
Gurpreet • family_with_children • ca
10
2026-01-19 • via Nuitee