Comfort Suites Kelowna

Hotels
•
Comfort Suites
8.8 (1178 reviews)
2656 Highway 97 North , Kelowna , ca

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Comfortable rooms
Good location
Nice amenities
Cons:
Cleanliness issues
Breakfast quality
Uncomfortable sofa bed
Highway noise

Categories

Cleanliness
8.19
Numerous reviews mentioned issues with cleanliness such as hair in corners and grimy showers.
Service
9.66
Service was noted as great, with staff being helpful and professional.
Location
9.2
Good location near downtown with convenient parking.
Room Quality
8.65
Rooms were described as nice, but some mentioned highway noise and uncomfortable beds.
Amenities
9.18
Amenities such as the pool and room setup received positive feedback.
Value for Money
8.64
Value was considered high, though some reviews mentioned issues impacting the perceived value.
Food and Beverage
7.69
Breakfast received negative remarks due to limited variety and unappetizing presentation.
Overall Experience
9.16
Overall, many guests had enjoyable stays, despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 22:59

Property Description

Luxurious Amenities
Featuring a hot tub, indoor pool with a waterslide, and daily breakfast with a waffle station, Comfort Suites Kelowna offers a touch of luxury for every guest.

Modern Comforts
Each room is equipped with a flat-screen cable TV, microwave, refrigerator, work desk, and coffee maker. The recharge station with USB ports and electric outlets ensures your devices stay powered throughout your stay.

Convenient Location
Located just minutes away from Gyro Beach Park and Kelowna Golf & Country Club, our hotel offers the perfect blend of relaxation and recreation for your getaway. Experience comfort and convenience at Comfort Suites Kelowna - book your stay now!

Important information:

For Pet Friendly rooms availability, please call the Property directly, Booking.com Customer Service will not be able to assist with this request. Please note there will be a $25 CAD per night per pet fee.

Please call the property direct to arrange your Airport Shuttle.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: YLW

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not possible).

  • Groups

    When booking more than 5 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 16 years old stay for CAD 10 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.8
Based on 1178 reviews
Cleanliness: 8.19
Service: 9.66
Location: 9.2
Room Quality: 8.65
Amenities: 9.18
Value for Money: 8.64
Food and Beverage: 7.69
Overall Experience: 9.16
C
Cristina • family_with_children • ca
10
We’re a group of 16pax and everyone enjoys the stay. Regret that we only had a one night stay.
Pros:

Clean and comfortable.

Cons:

Can’t think of anything.

2026-03-28 • via Nuitee
R
Rodgers • family_with_children • ca
7
Great Service and Breakfast, but Room 116 Had Some Misses
Pros:

On a positive note, the breakfast service was excellent; the area was well-maintained and offered a great variety. I also found the room itself to be very clean and inviting. A standout detail was the personalized welcome message on the TV screen upon arrival—seeing 'Welcome, Rodgers Nathan' was a thoughtful touch that made the check-in experience feel special.

Cons:

While I generally enjoyed my stay at the Comfort Suites hotel, my stay in Room 116 had several shortcomings. The view from the window was disappointing, and the oversized bathroom door felt impractical for the space. More importantly, I found the lack of basic amenities like hand soap—which required a separate request—to be a lapse in standard service. Lastly, for a hotel with such a high rating, the quality of the toiletries, specifically the toilet paper, did not meet the premium expectations I had for my visit.

2026-03-25 • via Nuitee
S
Sujan • family_with_children • ca
9
2026-03-25 • via Nuitee
M
mohammad • family_with_children • ca
8
2026-03-25 • via Nuitee
M
Mary • couple • ca
10
Perfect place to stay
Pros:

Central location Great for families
Pool has a slide for kids and a working Hot tub
Rooms beautifully decorated and lots of space

2026-03-20 • via Nuitee
E
Erica • couple • ca
2
It was expensive and not relaxing and most disappointing
Pros:

Updates

Cons:

Packed full of hockey teams. Loud and unable to rest. No fix from staff.

2026-03-18 • via Nuitee
S
Sina • couple • ca
7
2026-03-17 • via Nuitee
D
Daniel • solo_traveller • co
8
2026-03-15 • via Nuitee
K
Karen • extended_group • au
9
2026-03-14 • via Nuitee
J
Jonathan • couple • gb
10
Ideal location for arriving and departing Kelowna from the UK. Clean, polite and helpful staff.
Pros:

Really pleasant and helpful staff.

2026-03-13 • via Nuitee
T
Tommy • family_with_children • hk
9
2026-03-13 • via Nuitee
P
Paige • solo_traveller • ca
7
2026-03-13 • via Nuitee
M
mackenzie • couple • ca
10
2026-03-12 • via Nuitee
C
Catherine • solo_traveller • ca
7
2026-03-07 • via Nuitee
J
Jennifer • couple • ca
10
Great stay.nicevrooms comfy bed
Pros:

Nice facility

Cons:

The lobby scent is a little strong

2026-02-27 • via Nuitee
T
Teresa • couple • us
8
Pros:

I was disappointed because breakfast was not available before we had to leave the hotel at 0700.

Cons:

See above answer

2026-02-27 • via Nuitee
C
Christiane • extended_group • ca
9
Pros:

Foyer and breakfast room very modern and cheerful. Breakfast was good, especially the coffee. Spacious rooms.

Cons:

Difficult to find way to building from the highway. Signage on street to hotel needs to be improved.

2026-02-25 • via Nuitee
Y
Yannick • solo_traveller • ch
10
2026-02-25 • via Nuitee
S
Sarah • family_with_children • ca
10
2026-02-23 • via Nuitee
A
Ashleigh • family_with_children • ca
10
2026-02-13 • via Nuitee