TownePlace Suites by Marriott Little Rock West

Hotels
•
TownePlace Suites by Marriott
8 (502 reviews)
12 Crossings Court , Little Rock , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Front desk (limited hours)
Free wired internet
Access to nearby outdoor pool
Self parking (surcharge)
See all facilities

Review Highlights

Pros:
Breakfast
Good location
Helpful staff
Value for money
Cons:
Cleanliness issues
Service inconsistencies
Room maintenance problems

Categories

Cleanliness
6.39
Several reports of unclean rooms and mold, including a used condom found under the mattress.
Service
8.36
Generally positive mentions of staff helpfulness, though there were isolated incidents of poor service.
Location
9.4
Consistently praised for its good location and proximity to events.
Room Quality
6.85
Mixed reviews; some rooms were nice, while others had issues such as leaks and maintenance problems.
Amenities
8.88
Notable positive feedback regarding breakfast and value for the price.
Value for Money
7.34
Some complaints about the room quality relative to price but also mentions of good value.
Food and Beverage
8.39
Breakfast received positive comments overall.
Overall Experience
8.36
Mixed experiences noted, but many guests express a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:29

Property Description

Convenient Location in Little Rock

Located in the heart of Little Rock, Arkansas, the TownePlace Suites by Marriott offers easy access to popular attractions like the Clinton Presidential Library.

Comfortable Suites and Complimentary Breakfast

The hotel features suites with fully equipped kitchens, separate living and sleeping areas, and a complimentary breakfast buffet for guests to enjoy before exploring nearby attractions like the Little Rock Zoo and River Market.

Fitness Center and Outdoor Activities

Guests can stay active with a workout in the hotel's fitness center or venture out to enjoy a round of golf at Burns Park Golf or other outdoor activities like horseback riding and tennis in the area.

Book your stay at TownePlace Suites by Marriott for a memorable and convenient experience in Little Rock!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.When traveling with pets, please note that extra charge of US$ 100 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
Swimming pool: Closed from Wed, Oct 1, 2025 until Thu, Apr 30, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIT

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8
Based on 502 reviews
Cleanliness: 6.39
Service: 8.36
Location: 9.4
Room Quality: 6.85
Amenities: 8.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.36
Z
Zoriah • family_with_children • us
8
Pros:

Overall the bed was comfortable and bathroom was clean!

Cons:

My trash wasn’t bin still had someone’s else trash in there & and saw a roach!

2026-04-11 • via Nuitee
D
Denita • family_with_children • us
1
My stay was horrible!!
Pros:

Nothing

Cons:

The staff, the room, the location, the hotel.

2026-04-09 • via Nuitee
M
Mary • family_with_children • us
5
I won’t book here again
Pros:

Good location. Clean beds but hard. Everything appeared very worn to worn out.

Cons:

It was not clean. Baseboards were off. Carpet was nasty.

2026-04-03 • via Nuitee
K
Kaitlyn • couple • us
10
2026-04-03 • via Nuitee
D
David • couple • us
10
Pros:

Friendly staff, nice room, comfortable beds, accepts pets!

2026-04-02 • via Nuitee
J
James • solo_traveller • us
6
Nice but with a little apprehensive about what happened to me with that dog!
Pros:

Staff was really good room’s clean breakfast was so so!

Cons:

pet friendly was a surprise and then I was confronted by a large dog and he came at me I was afraid but luckily his owner was able to hold him back!!

2026-04-01 • via Nuitee
R
Ross • couple • us
5
2026-03-31 • via Nuitee
C
Coy • couple • us
9
2026-03-31 • via Nuitee
O
Otis • solo_traveller • us
10
2026-03-30 • via Nuitee
J
James • solo_traveller • us
7
I’ll have to think about this place because of the pet friendly experience a Shepard came at me as I was coming down to
Pros:

Convenient to me

Cons:

I didn’t know it was pet friendly and I had a terrible experience with that!

2026-03-29 • via Nuitee
J
Jacquline • extended_group • us
6
2026-03-22 • via Nuitee
G
Gary • solo_traveller • us
8
2026-03-21 • via Nuitee
C
Charles W • couple • us
10
Enjoyed the peace and quiet
Pros:

Everything

2026-03-21 • via Nuitee
T
Terrill • solo_traveller • us
5
Thankful I had a place to lay my head!
Pros:

Amenities and bed was cozy.

Cons:

Not fully clean, staff with bad attitudes, old and run down.

2026-03-16 • via Nuitee
J
Jeffrey • couple • us
7
Pros:

Room was fine and comfortable.

Cons:

The common area had torn up furniture it appeared to be worn out. Breakfast was ok, nothing special.

2026-03-16 • via Nuitee
B
Barbara • couple • us
5
Not the best!
Pros:

Its location and price

Cons:

We checked in our toilet did not work when we got to the room. I called down and told her. She said her engineers had gone home so only thing she could do was to give us a plunger. It wasn’t a plunger problem and I nicely told her. She said well that was all she could do. I said we can’t do without a toilet and that it wasn’t our fault. She then said it’s not mine either! She said I should have called earlier
while engineers were there. I told her I’d just checked in . She said she’d try to find another room. She did and it was ok but it wasn’t set up for a new guest. No soap bar in the bathroom, no cups
but that was ok.,we made do. We stayed in 2 Marriott properties this vacation and had issues with staff on both. Never have had issues like this in our many years of Marriott stays.

2026-03-16 • via Nuitee
B
Babyj1 • extended_group • us
8
2026-03-12 • via Nuitee
M
Michael • couple • us
7
Good
Pros:

Close to where I needed to be

Cons:

Nothing

2026-03-10 • via Nuitee
S
Steve • solo_traveller • us
3
Avoid this property
Pros:

Staff was helpful and friendly

Cons:

Horrible facilities. I booked this hotel because it was a Marriott property, but this is NOT up to Marriott standards at all. Very run down, trashy, would never stay here again.

2026-03-05 • via Nuitee
J
Jarquez • couple • us
10
2026-03-04 • via Nuitee