TownePlace Suites by Marriott Little Rock West

Hotels
TownePlace Suites by Marriott
8 (579 reviews)
12 Crossings Court , Little Rock , us

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Breakfast
Good location
Helpful staff
Value for money
Cons:
Cleanliness issues
Service inconsistencies
Room maintenance problems

Categories

Cleanliness
6.39
Several reports of unclean rooms and mold, including a used condom found under the mattress.
Service
8.36
Generally positive mentions of staff helpfulness, though there were isolated incidents of poor service.
Location
9.4
Consistently praised for its good location and proximity to events.
Room Quality
6.85
Mixed reviews; some rooms were nice, while others had issues such as leaks and maintenance problems.
Amenities
8.88
Notable positive feedback regarding breakfast and value for the price.
Value for Money
7.34
Some complaints about the room quality relative to price but also mentions of good value.
Food and Beverage
8.39
Breakfast received positive comments overall.
Overall Experience
8.36
Mixed experiences noted, but many guests express a willingness to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:29

Property Description

Convenient Location in Little Rock

Located in the heart of Little Rock, Arkansas, the TownePlace Suites by Marriott offers easy access to popular attractions like the Clinton Presidential Library.

Comfortable Suites and Complimentary Breakfast

The hotel features suites with fully equipped kitchens, separate living and sleeping areas, and a complimentary breakfast buffet for guests to enjoy before exploring nearby attractions like the Little Rock Zoo and River Market.

Fitness Center and Outdoor Activities

Guests can stay active with a workout in the hotel's fitness center or venture out to enjoy a round of golf at Burns Park Golf or other outdoor activities like horseback riding and tennis in the area.

Book your stay at TownePlace Suites by Marriott for a memorable and convenient experience in Little Rock!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.When traveling with pets, please note that extra charge of US$ 100 per stay applies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LIT

Location

Guest Reviews

8
Based on 579 reviews
Cleanliness: 6.39
Service: 8.36
Location: 9.4
Room Quality: 6.85
Amenities: 8.88
Value for Money: 7.34
Food and Beverage: 8.39
Overall Experience: 8.36
L
Latina solo_traveller us
7
Pros:

breakfast was okay. location is great

2026-08-25 via Nuitee
D
Deanna solo_traveller us
10
2026-08-21 via Nuitee
R
Robert solo_traveller us
10
Pros:

Very nice and clean big rooms

Cons:

Liked everything

2026-08-14 via Nuitee
N
Natasha solo_traveller us
10
Pros:

Loved the kitchenette in the king suite. Was fully stocked with pots and pans, plates, bowls, silverware, etc. Made our mini vacay a little less expensive. Great water pressure. Comfy bed. Super quiet room. No loud people etc

Cons:

Pillows weren't the best. Not a fan of the protective covers on the mattress. Tv placement on the wall mount was in a weird location

2026-08-13 via Nuitee
C
Carrie extended_group pt
10
Clean, Friendly, Great room and really enjoyed our stay. The staff are excellent as well.
Pros:

Front desk staff and management are excellent
The gym is open 24/7 - love that!
Breakfast was excellent
Everything was clean and well maintained

2026-08-11 via Nuitee
P
Princess couple us
9
2026-08-10 via Nuitee
A
Alik solo_traveller us
1
Bug infested hotel
Pros:

Location

Cons:

There was bugs in our room and hotel team was fully aware of it. Do not book this hotel!!!!!

2026-08-09 via Nuitee
J
JO couple us
9
My stay was great
Pros:

Everything was good, including the breakfast.

Cons:

The smell in the elevator

2026-08-08 via Nuitee
M
Mary family_with_children us
10
Our stay was GREAT
Pros:

The breakfast was good and the location was great next-door to stores and restaurants😀

Cons:

NOTHING

2026-08-06 via Nuitee
S
Shuxiang family_with_children us
8
2026-08-05 via Nuitee
R
Rhodes couple us
2
2026-08-03 via Nuitee
R
Robert family_with_children us
10
Pros:

Excellent staff

2026-07-25 via Nuitee
J
Jerry couple us
7
It was okay
Pros:

The Location was great. The person who check us in was great. The serviceman did a great job in fixing the TV.

Cons:

The Shower had issues and the TV cables did not work.

2026-07-22 via Nuitee
D
Deanna solo_traveller us
10
2026-07-21 via Nuitee
T
Theresa extended_group us
9
2026-07-20 via Nuitee
H
Hayes solo_traveller us
9
Very nice stay comfy bed nice kitchen great location
Pros:

Very close to everything friendly staff I’ve set up

Cons:

Bathroom needed a little attention

2026-07-15 via Nuitee
Z
Zyjah couple us
10
I recommend this hotel
Pros:

Very clean and staff was very friendly

Cons:

Carpet needs better vacuum but no complaints

2026-07-13 via Nuitee
S
Shields solo_traveller us
7
Pros:

The staff was amazing and very friendly. They definitely deserve a raise. Breakfast was great also. I loved the location. It was peaceful and quiet.

Cons:

The room wasn't cleaned well. Our coffee pot was missing. The air conditioner was not working well. We tossed and turned in our sleep. We were very hot. We had to ask housekeeping for clean towels. Housekeeping did not come by to see if we had everything we needed.

2026-07-13 via Nuitee
T
Tommie extended_group us
8
I enjoy the stay
Pros:

The size of the suites

Cons:

Breakfast

2026-07-08 via Nuitee
E
Eli family_with_children us
1
Booking + Hotel lost the reservation. No support given.
Pros:

I wish I could tell you a few details of what I liked about the property. Unfortunately, our reservation was not able to be found. We booked the reservation through Booking. The receptionist at the front desk was incredibly rude. Booking was unhelpful in this instance. We are now out the cost of the hotel room. Not to mention the $100 charge for calling long distance to Booking.com customer service. As well as the charge for a different hotel room due to the lack of accommodations made by Booking and the hotel. Disappointing all around. At midnight, with three young children (one who is two months old) sleeping in the car, we decided to move on and get a different hotel.

2026-07-08 via Nuitee