Hyatt Place Reno/Tahoe Airport

Hotels
•
Hyatt Place
9 (503 reviews)
1790 East Plumb Lane , Reno , US

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Business center
See all facilities

Review Highlights

Pros:
Nice staff
Convenient location
Cons:
Hidden charges
Cleanliness issues

Categories

Cleanliness
7.5
Hotel room was filthy; previous positive experiences diminished by current issues.
Service
10
Staff were very nice although some reviews noted a lack of friendliness.
Location
10
Perfect location to the arrivals at the airport, very convenient.
Room Quality
8.5
Rooms were ok but definitely old and hadn’t been updated for at least 20 years.
Amenities
9
Pool under renovation and lack of clarity on breakfast/parking charges.
Value for Money
9
Feeling of hidden charges and high prices in comparison to nearby hotels.
Food and Beverage
8.5
Breakfast charge not communicated clearly, inconsistent quality.
Overall Experience
9.5
Some positive aspects but overshadowed by cleanliness and hidden fees issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 01:46

Property Description

Modern Hotel with Indoor Pool
Located just 3 miles from Reno city centre and opposite Reno Tahoe International Airport, the Hyatt Place Reno/Tahoe Airport offers a contemporary stay with the convenience of an indoor pool. Enjoy complimentary Wi-Fi throughout the property.

Comfortable Rooms with Amenities
Each room at the hotel features a flat-screen HD cable TV, work desk, mini-refrigerator, and tea/coffee-making facilities. Relax in comfort and style during your stay.

Dining Options and Fitness Facilities
Indulge in fresh meals at the guest kitchen, offering hot sandwiches and salads. The Bakery Cafe serves coffee, specialty espresso drinks, and gourmet baked goods. Stay active at the 24-hour fitness centre or catch up on work at the business centre.

Book your stay at the Hyatt Place Reno/Tahoe Airport for a modern and convenient hotel experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note:

- The free airport shuttle runs from 0430 to 1200 based on demand. Please inform Hyatt Place Reno/Tahoe Airport if advance if you need an airport shuttle during this time.

Guests stay 30 + nights, please contact the hotel. The fee(s) will be inclusive of taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNO

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 503 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
A
Amy • couple • us
9
Great place to stay, with all the usual Hyatt Place amenities.
Pros:

Love the room layout. Love the convenience to the airport. Great breakfast.

Cons:

It was a bit of a wait for the airport shuttle.

2026-10-27 • via Nuitee
C
Cynthia • solo_traveller • us
9
The hotel, location,room, staff and breakfast was wonderful. The whole parking thing was bad
Pros:

Great breakfast, the fresh fruit bowl was wonderful. There is lots of seating in the lobby

Cons:

Paying to park at the hotel. Having to pay to park when I stay at a hotel upsets me. I know it is a "Thing", but really? The app that I had to use to pay to park was terrible. And why use an app? You have a front desk for check-in; do the entire process there.

2026-10-26 • via Nuitee
S
STEPHEN • solo_traveller • us
4
Pros:

Location

Cons:

No bartender at bar. No cook in kitchen. Short handed. Ridiculous. Not possible to have dinner, as was advertised.

2026-10-26 • via Nuitee
A
Alexis • family_with_children • us
10
2026-10-25 • via Nuitee
R
Rachelle • couple • us
10
2026-10-25 • via Nuitee
T
Tonya • couple • us
10
2026-10-20 • via Nuitee
V
vanessa • family_with_children • us
10
2026-10-19 • via Nuitee
S
Shun • extended_group • jp
10
2026-10-14 • via Nuitee
O
Otherine • family_with_children • us
5
Moderate price for Cheap quality, no assistance for anything and black mold in the bathroom.
Pros:

OK on cheap flimsy paper plates

2026-10-11 • via Nuitee
S
Skeels • solo_traveller • us
1
Bad flight, bad night, Booking.com is screwing me out of $350.
Pros:

They cancelled my reservation because my plane was late, they charged me for two rooms because Booking.com couldn't confirm a room during my layover in Denver. There was no shuttle service available at 2 am so I had to drage my luggage accross several parking lots. Then they couldn't give me a key to my room, but had to escort me to my prison cell and then I overslept and missed breakfast.

Cons:

Booking.com could have confirmed a room so the second room charge didn't occur. Then booking.com should have given me a rebate for the second room which they still have not refunded. Hyatt sghould have been able to give me a key.

2026-10-08 • via Nuitee
E
Erica • solo_traveller • us
1
2026-10-08 • via Nuitee
G
Gustavo • family_with_children • us
10
Excelente!!!
Pros:

La abitacion muy cómoda el desayuno excelente el gimnasio excelente la alberca muy bien!!!

2026-09-16 • via Nuitee
K
Krystle • family_with_children • us
10
2026-09-16 • via Nuitee
S
Sandra • family_with_children • us
8
2026-09-12 • via Nuitee
S
Susan • couple • us
7
Pros:

Bed was comfortable, shower pressure was AMAZING..

Cons:

$100 non refundable pet cleaning fee, had to pay to park.. didn’t realize it was right across the street from the airport

2026-09-11 • via Nuitee
E
Elke • solo_traveller • ca
3
First and last
Pros:

Did the job

Cons:

Bare bare minimum. Not even hand moisturizers or little plates.

2026-09-08 • via Nuitee
M
Mark • couple • us
8
Pros:

Modern clean close to airport and eating places.

Cons:

Paid over $300 for a room overnight and hotel charged an additional $11 to park in their parking lot. Seems a little cheap. Wasn’t even covered parking. The $11 won’t break me just felt I was being nickeled and dimed by corporate greed.

2026-09-01 • via Nuitee
J
jacobsI8711LA • Friends getaway
2
Don’t expect to get back left items
Pros:

I stayed at this hotel at the end of June. I ended up leaving a pricey watch in the room, unfortunately did not have time to pick it up before I left the area. I called the hotel to confirm they had my watch (it was in the room and the employee assisting me confirmed they found it in the room and placed in lost and found). This is in June 2026, I reached out, they made me purchase a $40 shipping label from iLeftMyStuff.com. They tried to pick up the watch and apparently the hotel said it wasn’t available for pickup (In July of 2026) Now, August 2026, I have reached out maybe 10 times since the failed pickup, I still have no watch and no word of where it could be. It has been a very unfortunate set of circumstances but I will not be staying at this hotel again.

2026-08-29 • via Tripadvisor
T
thetravelproffesiona • NONE • Phoenix, Arizona
10
Great Location, Friendly Staff,
Pros:

Great Location, Friendly Staff, very comfortable rooms, the bed was amazingly comfortable.
The breakfast was awesome, We highly recommend this hotel, incredible value too

2026-08-27 • via Tripadvisor
G
Guillermo • family_with_children • us
1
Reservation does not guarantee a room, beware!
Pros:

No rooms available despite paid reservation.

Cons:

Did not get to stay in any room. Last minute scramble to find alternate accommodations. No assistance from staff.

2026-08-26 • via Nuitee