Hyatt Place Reno/Tahoe Airport

Hotels
Hyatt Place
9 (462 reviews)
1790 East Plumb Lane , Reno , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Nice staff
Convenient location
Cons:
Hidden charges
Cleanliness issues

Categories

Cleanliness
7.5
Hotel room was filthy; previous positive experiences diminished by current issues.
Service
10
Staff were very nice although some reviews noted a lack of friendliness.
Location
10
Perfect location to the arrivals at the airport, very convenient.
Room Quality
8.5
Rooms were ok but definitely old and hadn’t been updated for at least 20 years.
Amenities
9
Pool under renovation and lack of clarity on breakfast/parking charges.
Value for Money
9
Feeling of hidden charges and high prices in comparison to nearby hotels.
Food and Beverage
8.5
Breakfast charge not communicated clearly, inconsistent quality.
Overall Experience
9.5
Some positive aspects but overshadowed by cleanliness and hidden fees issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 01:46

Property Description

Modern Hotel with Indoor Pool
Located just 3 miles from Reno city centre and opposite Reno Tahoe International Airport, the Hyatt Place Reno/Tahoe Airport offers a contemporary stay with the convenience of an indoor pool. Enjoy complimentary Wi-Fi throughout the property.

Comfortable Rooms with Amenities
Each room at the hotel features a flat-screen HD cable TV, work desk, mini-refrigerator, and tea/coffee-making facilities. Relax in comfort and style during your stay.

Dining Options and Fitness Facilities
Indulge in fresh meals at the guest kitchen, offering hot sandwiches and salads. The Bakery Cafe serves coffee, specialty espresso drinks, and gourmet baked goods. Stay active at the 24-hour fitness centre or catch up on work at the business centre.

Book your stay at the Hyatt Place Reno/Tahoe Airport for a modern and convenient hotel experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note:

- The free airport shuttle runs from 0430 to 1200 based on demand. Please inform Hyatt Place Reno/Tahoe Airport if advance if you need an airport shuttle during this time.

Guests stay 30 + nights, please contact the hotel. The fee(s) will be inclusive of taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Hot tub/jacuzzi is closed from 2026-07-01 until 2026-04-21

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 462 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
D
Daniel couple us
8
Comfortable stay, but beware the change in policy regarding the stay-park-fly option.
Pros:

The room was fine and the staff members did their best to be helpful.

Cons:

Hyatt Place Reno Airport has changed its procedure regarding stay-park-fly parking fees, and have not communicated the new procedure well. The 10 day / $30 rate is still available, but must be booked in advance through the Hyatt website, and if you don't do that, the rate is $11.50 per day. This policy is not publicized anywhere and the special rate is well-hidden. As a result we ended up paying about $100 more for extended parking than we had expected to pay.

2026-04-20 via Nuitee
F
Flores family_with_children mx
10
Placentero
Pros:

Habitación agradable y bien decorada, limpia, lo cual se agradece después de una larga jornada de viaje

El desayuno es el clásico desayuno americano, pero con el toque de sabor que lo renueva por completo

La atención para nada se quedo atras de lo ya descrito

Gracias

Cons:

Todo nos gusto

2026-04-09 via Nuitee
V
Vicki family_with_children au
8
Convenient and comfortable stay
Pros:

Great location near airport. Excellent hotel breakfast. Friendly staff. Pod coffee machine

Cons:

Noise from planes

2026-04-05 via Nuitee
J
Justin family_with_children us
9
2026-03-29 via Nuitee
S
Sabrina family_with_children us
10
Pros:

Close to airport.

Cons:

Restaurants not so close.

2026-03-25 via Nuitee
S
San couple us
8
Good to stay for a night when you have an early flight from Reno airport.
Pros:

The Hyatt Place Reno airport is next to the Reno airport and very well connected with a shuttle from the hotel. The hotel has a bar and some simple things to eat. It is good for a one night stay, when you have a very early flight. The room is spacious and accessible by elevator.

Cons:

It would have been nice when the restaurant had a little more choice to eat something. Further no comments.

2026-03-25 via Nuitee
D
donelle couple us
5
Cons:

The charges for parking. The shower heads (painful) our bathroom door stuck & was difficult to open/ close! Will not be staying here again! :(

2026-03-23 via Nuitee
K
Kirkmeyer family_with_children us
10
2026-03-23 via Nuitee
K
Kirkmeyer family_with_children us
10
2026-03-23 via Nuitee
B
Butler family_with_children us
5
2026-03-23 via Nuitee
R
rosagM2873NZ NONE
4
Unkept word
Pros:

The manager on duty offered to only charge me the cleaning fee and reimburse me the majority of my payment since I had only stayed in my room for a few hours due to a family member being in the hospital. They did not honor their word. I called 3 times to check on the status of the reimbursement until the full amount was officially deducted from my card.

2026-03-17 via Tripadvisor
S
Siciliano Carper couple us
5
Just ok
Pros:

The location was great for what we needed for 1 night

Cons:

The room smelled. The staff wasn’t very friendly and not helpful. Our luggage had gotten wet and some of our clothing was wet when asked if there was a laundry facility in the building, we were told yes, but the machines required quarters and the hotel staff couldn’t provide any to us so we had to go find a laundromat to use in downtown Reno.

2026-03-14 via Nuitee
B
Barbara solo_traveller us
8
Convenient
Pros:

The size of our room was excellent since I was with my 2 adult kids, we each had our own bed.

Cons:

Old run down damage to the doors and bathroom, no restaurant on site.

2026-03-09 via Nuitee
7
771mistyh NONE
6
Great location, Ok hotel
Pros:

Great location close to airport. Hotel needs repairs and upgrades and should focus more attention to cleaning. Breakfast options were very limited.

2026-03-08 via Tripadvisor
M
Marcus solo_traveller us
1
2026-03-05 via Nuitee
M
Marina family_with_children ar
6
2026-02-24 via Nuitee
H
Holly extended_group us
10
2026-02-22 via Nuitee
J
Julie couple us
4
with the additional fees, I will stay elsewhere
Pros:

The location is near the airport, so not a lot available that is super close. Room was nice, bed comfortable.

Cons:

You have to do a QR code for parking that you have to pay for that you have no clue the amount. You also have to pay for breakfast, these were not clear when I booked the hotel.

2026-02-09 via Nuitee
T
thosearentpillows Solo travel San Jose, California
10
There's a reason I stay here every time I visit Reno...
Pros:

Returned here again for my annual Reno birthday/make Super Bowl bets weekend and had another fantastic stay. Breakfast is still free and the hotel was quiet despite being sold out. They still have the free airport shuttle and the hotel is still as clean as I remember. Since I come to Reno to gamble I love staying here so I don't have to deal with that casino hotel cigarette smell. The staff here is friendly and Maria remembered me and was pleasant as usual. There really is no other place I'd rather stay here, true you are not near much besides the airport but everything is only a few minutes drive. They've gone through some mgmt changes but you won't notice the difference as long as they keep their fantastic staff. See you all again in the Summer!

2026-02-03 via Tripadvisor
P
paulwL9825NB Family
4
Misleading pricing
Pros:

Very disappointed in the misleading and undisclosed pricing of this hotel. I booked a room on the hotel's website for $134 a night which was charged to my credit card at the time of booking. Upon arriving I found there was an undisclosed additional parking fee of $11.50 a night to park in the almost empty parking lot. After checking charges on my credit card after arriving home, I found an additional undisclosed $19.75 charge from the hotel that was charged on the night of my stay. I called the hotel and was told the price of the room was $134 charged at time of booking + $19.75 charged at the time of the stay = $153.75 for a one night stay in the room.

2026-02-03 via Tripadvisor