Hyatt Place Reno/Tahoe Airport

Hotels
Hyatt Place
9 (440 reviews)
1790 East Plumb Lane , Reno , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Nice staff
Convenient location
Cons:
Hidden charges
Cleanliness issues

Categories

Cleanliness
7.5
Hotel room was filthy; previous positive experiences diminished by current issues.
Service
10
Staff were very nice although some reviews noted a lack of friendliness.
Location
10
Perfect location to the arrivals at the airport, very convenient.
Room Quality
8.5
Rooms were ok but definitely old and hadn’t been updated for at least 20 years.
Amenities
9
Pool under renovation and lack of clarity on breakfast/parking charges.
Value for Money
9
Feeling of hidden charges and high prices in comparison to nearby hotels.
Food and Beverage
8.5
Breakfast charge not communicated clearly, inconsistent quality.
Overall Experience
9.5
Some positive aspects but overshadowed by cleanliness and hidden fees issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-27 01:46

Property Description

Modern Hotel with Indoor Pool
Located just 3 miles from Reno city centre and opposite Reno Tahoe International Airport, the Hyatt Place Reno/Tahoe Airport offers a contemporary stay with the convenience of an indoor pool. Enjoy complimentary Wi-Fi throughout the property.

Comfortable Rooms with Amenities
Each room at the hotel features a flat-screen HD cable TV, work desk, mini-refrigerator, and tea/coffee-making facilities. Relax in comfort and style during your stay.

Dining Options and Fitness Facilities
Indulge in fresh meals at the guest kitchen, offering hot sandwiches and salads. The Bakery Cafe serves coffee, specialty espresso drinks, and gourmet baked goods. Stay active at the 24-hour fitness centre or catch up on work at the business centre.

Book your stay at the Hyatt Place Reno/Tahoe Airport for a modern and convenient hotel experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note:

- The free airport shuttle runs from 0430 to 1200 based on demand. Please inform Hyatt Place Reno/Tahoe Airport if advance if you need an airport shuttle during this time.

Guests stay 30 + nights, please contact the hotel. The fee(s) will be inclusive of taxes.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Swimming pool: Closed from Mon, Jan 5, 2026 until Sat, Feb 28, 2026

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: RNO

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 440 reviews
Cleanliness: 7.5
Service: 10
Location: 10
Room Quality: 8.5
Amenities: 9
Value for Money: 9
Food and Beverage: 8.5
Overall Experience: 9.5
M
Marcus solo_traveller us
1
2026-03-05 via Nuitee
M
Marina family_with_children ar
6
2026-02-24 via Nuitee
H
Holly extended_group us
10
2026-02-22 via Nuitee
J
Julie couple us
4
with the additional fees, I will stay elsewhere
Pros:

The location is near the airport, so not a lot available that is super close. Room was nice, bed comfortable.

Cons:

You have to do a QR code for parking that you have to pay for that you have no clue the amount. You also have to pay for breakfast, these were not clear when I booked the hotel.

2026-02-09 via Nuitee
T
thosearentpillows Solo travel San Jose, California
10
There's a reason I stay here every time I visit Reno...
Pros:

Returned here again for my annual Reno birthday/make Super Bowl bets weekend and had another fantastic stay. Breakfast is still free and the hotel was quiet despite being sold out. They still have the free airport shuttle and the hotel is still as clean as I remember. Since I come to Reno to gamble I love staying here so I don't have to deal with that casino hotel cigarette smell. The staff here is friendly and Maria remembered me and was pleasant as usual. There really is no other place I'd rather stay here, true you are not near much besides the airport but everything is only a few minutes drive. They've gone through some mgmt changes but you won't notice the difference as long as they keep their fantastic staff. See you all again in the Summer!

2026-02-03 via Tripadvisor
P
paulwL9825NB Family
4
Misleading pricing
Pros:

Very disappointed in the misleading and undisclosed pricing of this hotel. I booked a room on the hotel's website for $134 a night which was charged to my credit card at the time of booking. Upon arriving I found there was an undisclosed additional parking fee of $11.50 a night to park in the almost empty parking lot. After checking charges on my credit card after arriving home, I found an additional undisclosed $19.75 charge from the hotel that was charged on the night of my stay. I called the hotel and was told the price of the room was $134 charged at time of booking + $19.75 charged at the time of the stay = $153.75 for a one night stay in the room.

2026-02-03 via Tripadvisor
T
travelerjp98 Couples Cottonwood Heights, Utah
6
Not the most comfortable Hyatt or airport hotel stay
Pros:

My stay was fine, but I will probably be searching other hotel options when I stay near the Reno Tahoe airport. It did the job for a 5:30 AM flight and it was very convenient (five minute drive to the rental car drop off area in the garage at the airport). Good enough. Also, I thought the room was reasonably dark and quiet.

However, the negatives worth that the cleanliness was subpar (especially for Hyatt standards and price level). There was a noticeable glob of a gummy or very large boogie on the carpet next to the bed. There was also a lot of dust accumulation along the edges of the carpet and it just didn’t look like it was deep cleaned in a while. All fixtures seemed very worn and beat, light switch super loose and had to finagle and tinker with it several times just to get it to work. Also, the pillows were way too small for the bed and very lumpy and uncomfortable.
Pool area was closed for long term maintenance.

2026-02-03 via Tripadvisor
5
548kierstenb Business
10
Good for quick weekend work stay
Pros:

Clean and tidy, lovely room and comfy bed. Only down side was the shuttle was not reliable at night. Night staff not nice, morning one was nice.

2026-02-02 via Tripadvisor
R
Rob couple us
8
2026-01-20 via Nuitee
P
Phoenix family_with_children us
4
You’re better off going to a casino hotel nearby that’s much nicer for the same price,
Pros:

The staff was very nice, and the rooms were pretty big.

Cons:

You have to pay to park your car here even though they have a parking lot, they don’t have any cameras to protect your car so we had someone steal our bikes off our bike rack and they said there was nothing they could do. The price we payed was the same we payed for a casino hotel nearby and the casino was much much nicer with free parking. The room was ok but definitely old and hadn’t been updated for at least 20 years. The furniture needs to be changed and most of it is stained.

2026-01-19 via Nuitee
T
Tamami family_with_children us
1
could not sleep all night
Cons:

all night there was construction and loud conversations outside can be heard through the paper thin walls and windows with no sound protection

2026-01-19 via Nuitee
J
Jessica solo_traveller us
10
Perfect airport hotel!
Pros:

Wonderful staff, clean, cozy rooms. One of the best airport hotels!

2026-01-19 via Nuitee
A
Annette solo_traveller us
8
It was a nice one night stay to be close to my flight home.
Pros:

Conveniently located by Airport.

Cons:

To have to pay separately for parking in addition to the room was unusual and it seems like it should be part of the room/hotel fee.

2026-01-19 via Nuitee
C
Carolyn family_with_children us
9
Pros:

Perfect location to the arrivals at the airport

2026-01-19 via Nuitee
E
E7049YAelainem NONE
10
Nice hotel and friendly staff
Pros:

We stayed at the Hyatt Place at the Reno-Tahoe International airport. We were only there to sleep before and early fright the next day. Check in and check out were easy and smooth with two very friendly and kind staff members, Briana and Kay. We didn’t eat breakfast at the hotel, but Briana and Kay made sure we had to go bags to eat. The hotel was clean and very well lit. There was no noise the.night we spent there. We’ll be staying there again.

2026-01-07 via Tripadvisor
R
RubyValley_NVRancher NONE
2
Terrible
Pros:

Hotel room was filthy. Bathroom door wouldn't shut properly. I've stayed here several times before, but this time was terrible. Parking used to be free. It's not advertised at all that there is a charge now. Breakfast should be way better if they are going to charge for it. Luckily, I wasn't charged because I'm a Hyatt member (globalist). This was the worst Hyatt I've stayed at, hands down. This used to be a decent place to stay. If in Reno again, I'll either go to the other Hyatt Place or not stay a Hyatt at all.

2026-01-06 via Tripadvisor
Z
Z9682FRjennyl NONE
4
My first Hyatt place that actually charges for breakfast!
Pros:

Place was clean but have to paid for breakfast and parking,even for members! Pool under renovation and only booked for indoor pool.

2026-01-03 via Tripadvisor
A
AliceH470 NONE Auburn, Placer County, California
6
Hidden Charges
Pros:

We stayed for one night and stayed here although we were not flying anywhere. It was more expensive than most of the other hotels in the area but we chose it because other family members were staying there. The staff were pleasant enough but not overly friendly. The hotel and the rooms were large, clean and comfortable with the expected amenities. My issues with the hotel are the charges that are not accounted for up front. We did not realize that we had to pay for parking until check in and then had to use an app. When we checked our cc statement over a week later, we found that they had charged us for 2 days of parking when we were only there for one day. It has been a pain to try to get the refund, which we still have not received. The other hidden charge was breakfast. On check in we were told the hours it was served but not that there would be a charge. Nor was there any signage or indication of the charge anywhere I could see. We did not find out we were charged until after we checked out and received our bill. While the hotel and room were comfortable and clean, I won’t stay here again due to the hidden charges and lack of caring attitude by the staff.

2025-12-04 via Tripadvisor
J
jackiecincy NONE
4
Good location but low quality breakfast and ongoing construction at the pool
Pros:

I stayed at Hyatt Place Reno airport for 1 night in Nov’25. My son was looking forward to getting into the pool. We put on our swimsuits and went downstairs just to see that it was empty! Apparently there was a leak in the roof and they had to repair the pool. There was no mention of this anywhere on the website. We also did not get any emails about this. Very disappointed because my son was very unhappy. Additionally the breakfast quality was not in par with Hyatt standards.

2025-11-30 via Tripadvisor
N
Nance-Floyd solo_traveller us
10
Pros:

Clean, large room, coffee pot in room with ceramic cups, close to the airport, free quick shuttle to and from the airport, and get staff.

Cons:

Everything was great.

2025-11-15 via Nuitee