Pets allowed

Facilities

Full-service spa
Fitness facilities
Proposal/romance packages available
Fireplace in lobby
Electric car charging station
Health club
Area rugs in public areas
Hardwood flooring in public areas
24-hour front desk
Terrace
See all facilities

Review Highlights

Pros:
Beautiful rooms
Attentive staff
Cons:
High prices
Issues with service

Categories

Cleanliness
8.46
Some guests reported issues with cleanliness and maintenance.
Service
9.43
Many reviews praised the staff for being wonderful and attentive.
Location
9.47
The location received positive mentions for its accessibility to attractions.
Room Quality
9.42
Rooms were described as beautiful and spacious.
Amenities
8.95
Amenities were generally appreciated but included unexpected fees.
Value for Money
7.91
Guests found the pricing high with added unexpected costs.
Food and Beverage
8.96
Food options received mixed feedback; some praised the quality while others found them pricey.
Overall Experience
9.43
Overall, guests had a lovely stay despite some concerns.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 04:29

Property Description

Immerse yourself in the allure of Viceroy Snowmass, where luxury meets adventure in the heart of Snowmass Village.

Unparalleled Relaxation
Indulge in rejuvenating spa treatments, including massages, body treatments, and facials that will melt your cares away.

Ski-In/Ski-Out Convenience
Enjoy direct access to the slopes, making it easy to experience the thrilling winter activities along with a health club and inviting outdoor pool for year-round enjoyment.

Exceptional Dining and Amenities
Dine on mouthwatering Latin American cuisine at Toro Snowmass or savor the convenience of in-room dining. With a range of facilities, including meeting spaces and concierge services, everything you need is at your fingertips.

Escape to a world of comfort and adventure—book your stay at Viceroy Snowmass today!

Important information:

  • Children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
  • The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
  • Parking height restrictions apply.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ASE

Property Policies

  • Pets

    Maximum number of pets per room 2

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Pets

    Pet max weight (per pet) in kg is 45

  • Pets

    Pet max weight (per pet) in lb is 100

See all policies

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 138 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 9.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 8.96
Overall Experience: 9.43
C
Christopher
10
Pros:

Awesome room

2025-10-12 • via Nuitee
S
Stephanie • family
2
Pros:

Over-priced (including ridiculous off-season resort fees and valet rates); inattentive valet, front desk and restaurant teams; in-room coffee machine broken (forcing you to the low quality, overpriced restaurant).

2025-10-08 • via Nuitee
K
Kirsten
6
Pros:

Beautiful hotel. Be prepared to be iced out by the staff if you do not tip straight away. For a hotel that costs this much, it was pretty wild to be treated like second class citizens for not handing cash over.

2025-10-04 • via Nuitee
J
Julia
8
Pros:

Our two bedroom was beautiful,

2025-09-29 • via Nuitee
K
Karen • family
10
Pros:

Beautiful facility. Spacious rooms.

2025-09-27 • via Nuitee
R
Ruby
10
Pros:

Nice room, appreciated shuttle service & friendly staff

2025-09-22 • via Nuitee
S
Stacie
10
Lovey Stay
Pros:

We had a lovely stay at the Viceroy from the moment we checked in through checkout. The staff was especially wonderful. The lounge served a wonderful dinner and dessert was decadent. We biked for three days through the mountains, down to Aspen. Especially enjoyed Woody Creek Tavern for lunch.

2025-09-18 • via Nuitee
G
Gregory
10
Great Summer Option
Pros:

Very nice accommodations, staff is very attentive, Toro restaurant is great, and the fitness facility is really nice and updated.

2025-09-16 • via Nuitee
R
Rachel
10
Pros:

The Vice Roy is my home away from home! I have enjoyed my stay every time and come at least once a year. They are very pet friendly and the staff is amazing and helpful.

2025-09-02 • via Nuitee
S
Selahattin • partner
10
Pros:

The property and the service from everyone were great. We ended up going to Aspen as there are more bars/restaurants to go to. The gondolas at both Snowmass and Aspen are fun, especially in Aspen.

2025-08-30 • via Nuitee
D
David • family
10
Pros:

Great place, but very pricey. Top notch service

2025-08-23 • via Nuitee
C
Cari • partner
10
Pros:

Staff was amazing !!!!

2025-08-15 • via Nuitee
C
Cari • partner
10
Pros:

The best staff ever!

2025-08-15 • via Nuitee
A
Ashley
2
Disappointed.
Pros:

I received no confirmation for this booking. I did not know that it had been confirmed, was charged the full amount, despite trying to talk to Hotels.com customer service. I lost 900 dollars. The sole communication was a day of email from Hotels.com asking how my check in went - other than that, I have zero evidence that this was ever confirmed outside the 900 dollar charge on my credit card. Super disappointed in both the property, who refused any type of refund whatsoever despite this being a sold out weekend in the area that they easily could have recouped this booking loss from, and hotels.com, for the lack of supportive resolution.

2025-08-13 • via Nuitee
S
Scott
4
Pros:

A premium hotel that did not have towels in the room to get started and we didn’t realized till late at night.
Dropped our bags off and went to explore.
Next up and this is the absolute worst part to be kept up from 230 to 445 AM to banging and drilling.
This is unacceptable. Waiting to here about why and a compensation resolution.

2025-08-13 • via Nuitee
B
Beth
6
Pros:

Most of the staff were not attentive/friendly.

2025-08-04 • via Nuitee
T
Tommie
10
Pros:

Fantastic place to say! Perfect for families too

2025-08-04 • via Nuitee
A
Amit • family
4
Pros:

This property charged $50 per night of stay for Valet parking; when we arrived, they said Valet was the only possible way to park and neither Expedia nor the resort informed me about the parking charges, so when I checked out, this came as a surprise. Would have preferred to be informed.

2025-08-02 • via Nuitee
J
Jacques
10
Pros:

The quality of the building and the design overall is top. Service is good but slow.
Convenient rooms as well.

2025-08-01 • via Nuitee
J
Jason
4
Pros:

Room view was valet

2025-07-30 • via Nuitee