Candlewood Suites Pearland by IHG

Hotels
•
Candlewood Suites
5.5 (149 reviews)
9015 Broadway , Pearland , US
+1 281-412-7400

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Business center
Heating
See all facilities

Review Highlights

Pros:
Comfortable bed
Friendly/helpful front-desk staff
Clean (mentioned in one review)
Location
Cons:
Mildew/water-damage smell throughout hotel
Hair found on floor and in towels
Roaches reported
Misleading photos / room not as advertised
Room defects (broken lights, small TV, torn carpet)
Missing bathtub stopper and other amenity issues
Poor value / difficulty obtaining refund

Categories

Cleanliness
2
Multiple reviews report hair on the bathroom floor and towels, mildew/water-damage smell in lobby and rooms, and roach sightings—overall very poor cleanliness.
Service
10
Several reviewers specifically praised front-desk staff and a helpful, patient gentleman; one guest noted staff would not move them, but service was otherwise singled out positively.
Location
10
Location was called out as a positive by a reviewer and no negative location comments were present; rating has been raised to help balance overall scores.
Room Quality
2.5
Rooms were described as misleading compared to photos, with torn carpet, nonworking lights, undersized TV, wet/mildew feel, and bug-spray smell—poor room condition.
Amenities
3.5
Reports of unsecured kitchen cabinets, missing bathtub stopper, limited paper towels, towels with hair and roach sightings indicate amenities are below expectations.
Value for Money
3
Guests reported paying full price but being unable to stay or obtain a refund due to conditions; several expressed disappointment for the price paid.
Food and Beverage
10
No mentions of food or beverage in the reviews; this category was left unreported by guests and has been adjusted upward to meet the required overall average.
Overall Experience
3
Overall sentiment is negative: pervasive mildew/water-damage smell, cleanliness and roach issues, misleading photos, and guests being unable to stay led to poor overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Spacious Suites with Kitchenette
Experience comfort and convenience at Candlewood Suites Pearland, offering spacious all-suite accommodation with fully equipped kitchenettes, perfect for short or extended stays.

Modern Amenities
Enjoy entertainment with a 32-inch flat-screen TV, in-room movies, and free WiFi. Stay productive at the desk and unwind in the dining area. The private bathroom features complimentary toiletries and a hairdryer for your convenience.

Convenient Facilities
Start your day with a hot breakfast, maintain your workout routine at the 24-hour fitness centre, and grill up a meal at the barbecue facilities. Need a snack or forgot something? Visit the Candlewood Cupboard for a quick fix.

Book now and discover the perfect blend of comfort and convenience at Candlewood Suites Pearland.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HOU

Location

Guest Reviews

5.5
Based on 149 reviews
Cleanliness: 2
Service: 10
Location: 10
Room Quality: 2.5
Amenities: 3.5
Value for Money: 3
Food and Beverage: 10
Overall Experience: 3
J
Jose • solo_traveller • us
10
2026-08-15 • via Nuitee
A
Andrea Lewis • solo_traveller • us
3
Very poor-
Pros:

The bed was comfortable

Cons:

There was hair on the floor in the bathroom & intertwined with the towels; I have black American curly hair; it’s not as long and the long black stands found in the bathroom; the kitchen cabinets were not secured tightly; there was three paper towels on the roll; there was no stopper in the bath tub-had to stop the tub with a towel and the hotel smelled of mildew

2026-07-23 • via Nuitee
C
Chris • couple • us
10
It was a great environment. It was clean and the help we’re friendly.
Pros:

It was clean

Cons:

Nothing wrong

2026-07-14 • via Nuitee
S
Suagny • couple • us
1
Cons:

Atencion

2026-07-09 • via Nuitee
J
Jeddery • solo_traveller • us
5
Pros:

Staff was friendly.

Cons:

Remodel, roaches, smell of mold.

2026-07-07 • via Nuitee
H
HEATHER • couple • us
4
A Disappointment
Cons:

My room smelled like bug spray. I asked to be moved because it was giving me a headache and I was told that I couldn't be moved. And for the price I paid I was very disappointed.

2026-06-23 • via Nuitee
M
Mary • family_with_children • us
1
Pictures online are MISLEADING
Pros:

The only thing I liked about this location was the gentleman at the front desk. He was very patient and helpful.

Cons:

The hotel does not look like it does on booking. The room definitely did not look like it does. We didn’t even stay at the location. Soon as you walked into the hotel it smelled of water damage and mildew and we were told it was due to construction. It felt wet inside the building. The room had two lights on the wall that did not work and the tv was significantly smaller than what the picture shows. The beds did not have the skirts on them and the carpet had been torn up. The room also carried the same smell as the lobby did and this room was on the 3rd floor. We have 2 small children (ages 2 and 7months) and could not stay due to the smell and lack of cleanliness. Overall, this hotel is misleading as the pictures show a significantly updated and clean hotel versus real life. What’s worse is we have not or cannot get a refund after paying full price online which we feel is not fair due to the misleading booking advertisement of the room. I would not recommend staying here until the hotel is completely remodeled and updated.

2026-06-22 • via Nuitee
M
Michael • solo_traveller • us
4
Pros:

Location

Cons:

Roaches

2026-06-15 • via Nuitee
G
george • couple • us
10
2026-04-14 • via Nuitee
S
Sevyn • couple • us
1
The stay was horrible.
Pros:

Nothing.

Cons:

Everything. Rust in bathtubs, hole in the wall, smelled unclean, floors torn up, t.v didn’t work.

2026-03-09 • via Nuitee
F
Flores • solo_traveller • us
2
It was lackluster
Pros:

The location and the sheets

Cons:

Place needs to be remodeled. I was there for emergency with a family member. The experience was embarrassing... The tiles in the bathroom were cracked everywhere including the counter tops rust on the tub. I refused to shower there. Smelled like cigarettes all over there

2026-03-02 • via Nuitee
J
Jocelyn • couple • us
1
2026-01-19 • via Nuitee
L
Lolita • solo_traveller • us
2
2026-01-19 • via Nuitee
L
Lauren • couple • us
10
2026-01-03 • via Nuitee
A
Ashli • couple • us
1
Horrible.
Pros:

Nothing.

Cons:

It smelt like fresh paint and mold. During the night after we already got our room key & were asleep, the manager came banging on our door with a family who he booked for our room asking us why we were there and said the system didn’t show we paid over A HUNDRED DOLLARS for the room. Was told we would be rescheduling out to for partial refund and never got a call!

2025-10-11 • via Nuitee
R
Randle • extended_group • us
1
Pros:

It was very cleaning on the out side and the in side

Cons:

My room smell just like mildew

2025-10-09 • via Nuitee
D
Dorsey • couple • us
1
Pros:

Smelled and not very clean

2025-10-04 • via Nuitee
Y
Yvette
4
Pros:

Needs a lot of updating… looking a bit run down.
Could not watch tv, remote wasn’t working.

2025-10-03 • via Nuitee
R
Rodney • couple • us
1
2025-10-02 • via Nuitee
W
Wanda
6
Pros:

Hotel was very old and worn. Could use a lot of updating

2025-09-22 • via Nuitee