Lancaster Court Hotel

Hotels
6.6 (758 reviews)
204 Sussex Gardens , London , gb

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Facilities

Non-smoking rooms
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Contactless check-in/check-out
Shared stationery like menus, pens are removed
Process in place to check health of guests
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Strategic location
Friendly and helpful staff
Clean and comfortable accommodations
Cons:
Cleanliness issues
Room quality concerns
Missing amenities

Categories

Cleanliness
4.99
Some reviews indicated issues with cleanliness, including damp smells and dirty conditions.
Service
7.97
Overall positive sentiment about the staff being friendly, helpful, and welcoming.
Location
8.51
Multiple reviews highlighted the great location, particularly its proximity to public transport and central areas.
Room Quality
4.95
Concerns about room conditions such as outdated furnishings and uncomfortable bedding.
Amenities
5.99
Mention of missing amenities like a water dispenser and issues with air-conditioning.
Value for Money
7.45
Mixed feelings, with some considering it good value given the location, while others felt it was elevated in price.
Food and Beverage
6
No specific mentions about food or beverage quality, so assigned standard rating.
Overall Experience
6.97
Generally positive experience mixed with significant concerns about cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Prime Location in Central London
Nestled in the heart of London, Lancaster Court Hotel offers easy access to major attractions like Paddington Station and The Serpentine, ensuring a memorable stay for guests.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in every room at Lancaster Court Hotel, equipped with a desk, flat-screen TV, plush bed linens, and towels for a relaxing stay.

Nearby Popular Attractions
Explore nearby landmarks like Madame Tussauds and Royal Albert Hall, just a short distance away from the hotel, making it an ideal choice for travelers looking to immerse themselves in the vibrant city of London.

Book now for an unforgettable stay at Lancaster Court Hotel in the bustling city of London!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.6
Based on 758 reviews
Cleanliness: 4.99
Service: 7.97
Location: 8.51
Room Quality: 4.95
Amenities: 5.99
Value for Money: 7.45
Food and Beverage: 6
Overall Experience: 6.97
K
Kate • solo_traveller • gb
3
I want the extra cost reimbursed
Pros:

Location

Cons:

The room I was given was a cupboard off the stairs with a broken window with cold air coming in and no heating. They made me pay an extra £20 to move to another room

2026-02-13 • via Nuitee
P
Patricia • couple • es
3
2026-02-12 • via Nuitee
B
Brum • couple • uy
4
Excelente ubicación pero malos servicios.
Pros:

La ubicación es excelente.

Cons:

Nuestra habitación estaba ubicada en el quinto piso y tuvimos que subir los cinco niveles por una escalera angosta, cargando nuestras maletas, lo cual resultó bastante incómodo.

Al llegar nos pidieron una tarjeta en la cual retuvieron 100 libras como "garantia" ante posibles daños durante nuestra estadía, el hotel es antiguo y con instalaciones frágiles, esto nos generó preocupación, especialmente porque los cargos por posibles roturas eran excesivamente elevados.

La habitación era muy pequeña lo cual se notaba en las fotos, pero si llevan muchas maletas es posible que se les complique la movilidad dentro del cuarto.

Una noche, al regresar, no había agua caliente para bañarnos. Al consultar en recepción, nos explicaron que la caldera que abastece las duchas funciona con un temporizador y que recien lo habían vuelto a prender, por lo que debíamos esperar a que volviera a calentar el agua. Esto ocurrió en pleno invierno. Además, no había calefacción dentro de las habitaciones.

Las paredes y pisos son bastante delgados y se escuchaban las conversaciones y ruidos de otras habitaciones.

2026-02-12 • via Nuitee
K
Katarzyna • couple • pl
10
2026-02-12 • via Nuitee
P
Philip • solo_traveller • gb
5
Decent for short stay
Pros:

Clean and is manageable for short stay

Cons:

Double bedroom would expect a desk but none with plug socket for to reach if want to boil kettle

2026-02-11 • via Nuitee
C
Charo • extended_group • es
9
Pros:

Bien ubicado personal agradable lo recomiendo

2026-02-11 • via Nuitee
A
Angela • couple • it
10
2026-02-09 • via Nuitee
M
Manuela Blanca • couple • it
6
Toccata e fuga a Londra
Pros:

Posizione eccellente vicino alla stazione dei bus per l’aereoporto e alla metro. Staff gentile e presente 24h su 24.

Cons:

Camera vecchiotta, spoglia, con moquette (che non amo particolarmente per la pulizia), un po’ rovinata e nel seminterrato (seppur con finestra). Per una o due notti ci si adatta.

2026-02-08 • via Nuitee
R
RealTalk1895 • Solo travel
4
Extremely warm
Pros:

Extremely warm and nice staff but it is so hot. No way of turning down the radiator in the room. So warm it’s like you can’t breathe in there. Outside super loud too.

2026-02-01 • via Tripadvisor
A
Ahmad • couple • tn
7
2026-01-30 • via Nuitee
M
Maria Fernanda • couple • gb
10
We loved everything it’s 5 ⭐️⭐️⭐️⭐️⭐️. Well done
Pros:

My girlfriend and I loved everything, from start to finish. Great location, wonderful service from all the staff, especially Rodrigo 🇧🇷 and the cleaning lady, who were extremely attentive. Everything was clean and pleasant. I will definitely recommend it and return to Paris, staying at the same place. Congratulations!

Cons:

N/A

2026-01-26 • via Nuitee
E
Essabbar • family_with_children • fr
8
2026-01-25 • via Nuitee
C
Carlos • couple • es
7
Pros:

Clean room, free wifi and good staff.

Cons:

There is no lift.

2026-01-25 • via Nuitee
J
joanne • couple • gb
7
2026-01-23 • via Nuitee
S
Stephen • solo_traveller • gb
5
Functional; cheap place to sleep on a one-night stay with no frills.
Pros:

Very small room with a shower crowbarred into the corner. Price was very competitive though and whilst the room was small, the bed was comfortable and the TV worked! It was a one-night stay and somewhere adequate to lay my head.

2026-01-22 • via Nuitee
L
Lalla Aoutif • solo_traveller • gb
1
2026-01-21 • via Nuitee
N
Nigel • solo_traveller • gb
8
2026-01-20 • via Nuitee
M
Martins • solo_traveller • lu
10
Pros:

The staff was always super friendly. The room was very clean and comfortable.

2026-01-20 • via Nuitee
Y
Yasser • solo_traveller • eg
1
Uncomfortable at all !
Cons:

Very noisy can’t sleep it’s by the main road and very bad windows ! They force me to leave the key at the reception when going out !

2026-01-20 • via Nuitee
R
Rachel • solo_traveller • au
8
2026-01-20 • via Nuitee