Lancaster Court Hotel

Hotels
6.6 (814 reviews)
204 Sussex Gardens , London , gb

Facilities

Non-smoking rooms
Non-smoking throughout
Staff adhere to local safety protocols
Hand sanitizer in guest room and key areas
Cashless payment available
First aid kit available
Contactless check-in/check-out
Shared stationery like menus, pens are removed
Process in place to check health of guests
Front desk (limited hours)
See all facilities

Review Highlights

Pros:
Strategic location
Friendly and helpful staff
Clean and comfortable accommodations
Cons:
Cleanliness issues
Room quality concerns
Missing amenities

Categories

Cleanliness
4.99
Some reviews indicated issues with cleanliness, including damp smells and dirty conditions.
Service
7.97
Overall positive sentiment about the staff being friendly, helpful, and welcoming.
Location
8.51
Multiple reviews highlighted the great location, particularly its proximity to public transport and central areas.
Room Quality
4.95
Concerns about room conditions such as outdated furnishings and uncomfortable bedding.
Amenities
5.99
Mention of missing amenities like a water dispenser and issues with air-conditioning.
Value for Money
7.45
Mixed feelings, with some considering it good value given the location, while others felt it was elevated in price.
Food and Beverage
6
No specific mentions about food or beverage quality, so assigned standard rating.
Overall Experience
6.97
Generally positive experience mixed with significant concerns about cleanliness and room conditions.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:21

Property Description

Prime Location in Central London
Nestled in the heart of London, Lancaster Court Hotel offers easy access to major attractions like Paddington Station and The Serpentine, ensuring a memorable stay for guests.

Comfortable Rooms with Modern Amenities
Experience comfort and convenience in every room at Lancaster Court Hotel, equipped with a desk, flat-screen TV, plush bed linens, and towels for a relaxing stay.

Nearby Popular Attractions
Explore nearby landmarks like Madame Tussauds and Royal Albert Hall, just a short distance away from the hotel, making it an ideal choice for travelers looking to immerse themselves in the vibrant city of London.

Book now for an unforgettable stay at Lancaster Court Hotel in the bustling city of London!

Important information:

This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

6.6
Based on 814 reviews
Cleanliness: 4.99
Service: 7.97
Location: 8.51
Room Quality: 4.95
Amenities: 5.99
Value for Money: 7.45
Food and Beverage: 6
Overall Experience: 6.97
T
Tony solo_traveller gb
8
2026-04-09 via Nuitee
C
Charlie couple gb
8
Perfect base and a comfy and quiet sleep.
Pros:

Clean and in a good location. Staff friendly and helpful.

Cons:

The place was nice and clean. Suited us perfectly but for some Could benefit from a little renovation.

2026-04-08 via Nuitee
F
Ferreira extended_group pt
7
2026-04-06 via Nuitee
G
Gabriela family_with_children us
5
Great location for a short stay near Paddington.
Pros:

Location was great! And staff was helpful.

Cons:

Beds were very uncomfortable.

2026-04-06 via Nuitee
S
Sanz de Frutos family_with_children es
6
2026-04-05 via Nuitee
X
XOÁN ANTÓN solo_traveller es
5
Pros:

Near Victoria Statio.

Cons:

The opacity of the transaction and value of the deposit. What the point after paying by a credit?

2026-04-04 via Nuitee
I
Isabel extended_group gb
4
not suitable for long stay.
Pros:

Proximity to tube, easy to get Uber.

Cons:

1. The information lacks a note to indicate that stairs are steep and assigned rooms can be on the upper floors. It was hard to luggages that needed to be taken to top floors.
2. Some other conditions that are not mentioned in the information, like luggage storage cost, how the deposit are taken.

2026-04-04 via Nuitee
G
Graham couple gb
9
Very enjoyable and friendly welcome
Pros:

It was nice and clean and the staff were excellent, the location was perfect for the train station

Cons:

There isn’t anything I didn’t like

2026-04-04 via Nuitee
F
FRANCISCO JOSE extended_group es
8
Cons:

El tamaño de las camas, son demasiado estrecha

2026-04-02 via Nuitee
A
Antonio family_with_children es
5
Pequeño
Pros:

Como punto positivo es que las camas eran muy confortables, que la ducha iba muy bien y siempre con agua caliente , la calefacción muy buena y funciono todos los días. El personal y el servicio de limpieza muy amables.

Cons:

No hay desayuno, no me gusto que la habitación fuera tan pequeña y que tuviera moqueta. El mobiliario era viejo y escaso. Se realizo una reparación en el patio interior a donde daba la única ventana de la habitación, utilizando un producto con un olor muy fuerte que se percibía en el interior de la habitación y en la parte baja del hotel.

2026-04-01 via Nuitee
A
AnnaSoeiro Couples Santa Fe, New Mexico
6
Small but Sweet
Pros:

small room. so small we had to boil water in the floor as the cord to the kettle didn’t reach the plug BUT…it’s close to everything and the staff is super kind.

2026-03-31 via Tripadvisor
L
Lillemor solo_traveller se
2
Kommer aldrig att återkomma till detta hotell.
Pros:

Nära till Paddington station. Lätt att hitta dit. Vacker omgivning. Personal dygnet runt.

Cons:

Rummet var så kallt att jag knappt kunde somna. Hotellet erbjöd ingen elektrisk värmare, bara ett extra täcke. Klockan 04.00 väcktes jag av en stickande stank av avlopp i mitt rum + korridoren utanför.

2026-03-31 via Nuitee
M
M740OYalisonm Couples Felixstowe, Suffolk, East Anglia, England
6
London weekend
Pros:

Stayed March 28th, room not great but you get what you pay for. Room was small but clean. Our back window had no curtains & the window above the front door let in full light so quite difficult to sleep, we told reception. Area very good Paddington is good, lots of shops, bars & restaurants nearby, we will return on our next trip to London.

2026-03-30 via Tripadvisor
I
Ina solo_traveller de
8
Pros:

Die Lage ist hervorragend, das Personal ist sehr freundlich. Das Zimmer und das Bad waren sauber und es gab keine Beschädigungen an den Möbeln o.ä.
Nachts war auch ruhig.

Cons:

Die Ausstattung ist hier und da etwas in die Jahre gekommen. Es gab nur zwei Steckdosen, wobei dann auch nur eine funktionstüchtig war. Gerade für den Wasserkocher o.ä. wären mehr Steckdosen von Vorteil. Es bedarf kleineren Modernisierungen in den Zimmern.

2026-03-30 via Nuitee
G
Gerald couple gb
8
Convenient location Friendly reception Value!
Pros:

Good value convenient location friendly owner

Cons:

Bathroom a bit squashed but usable.

2026-03-29 via Nuitee
F
Friederike couple de
7
2026-03-28 via Nuitee
D
Daniele solo_traveller it
8
Good value for money
Pros:

Super kind people

Cons:

Rooms are very small

2026-03-27 via Nuitee
P
P4034SDhollyt Couples
10
Amazing stay!
Pros:

Lovely hotel, room was very clean and it’s in SUCH a good location!!

staff were all so lovely, everyone we seen at reception were chatty and pleasant, free sweets were also a bonus!

will 1000% stay here again, the value for money was unbeatable really!!

2026-03-26 via Tripadvisor
L
Lorenzo couple it
7
2026-03-24 via Nuitee
S
Susana family_with_children pt
7
Camas confortáveis. Ambiente acolhedor.
Pros:

Gostamos da localização. Casa de banho inteiramente renovada.

Cons:

Não existe elevador e ficamos no ultimo piso. È necessário deixar uma caução para possíveis estragos, mas o quarto já tem estragos e não nos disseram.

2026-03-24 via Nuitee