Country Inn & Suites by Radisson, Asheville West near Biltmore

Hotels
•
Country Inn & Suites by Radisson Americas
8.4 (2216 reviews)
1914 Old Haywood Road , Asheville , us
+1 828-665-9556

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean and comfortable
Friendly staff
Great breakfast options
Convenient location
Cons:
Issues with room maintenance
Noisy visitors
Limited vegan breakfast options

Categories

Cleanliness
8.18
Guests mentioned the rooms were clean, but there were some issues with the bathroom maintenance and dirty AC unit.
Service
8.75
Staff were described as friendly and accommodating, although some inconsistencies were noted.
Location
8.69
The hotel is conveniently located near restaurants and the interstate, which guests appreciated.
Room Quality
8.24
Rooms were generally nice and comfortable, though some guests reported issues with noise and maintenance.
Amenities
8.37
Breakfast is described as good, but options could be more extensive, particularly for dietary restrictions.
Value for Money
8.33
Guests felt it was worth the money spent, despite some minor issues.
Food and Beverage
8.28
Breakfast received mixed reviews for variety but was considered generally good.
Overall Experience
8.35
Overall, guests enjoyed their stay and would return, though there were some areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:04

Property Description

Convenient Location near Biltmore Estate

Comfortable Rooms with Added Luxury

Business and Fitness Facilities Available

Experience the charm of Asheville at the Asheville West Country Inn & Suites by Radisson, located just 7 miles from the historic Biltmore Estate. Indulge in a daily breakfast, relax by the seasonal outdoor pool, and enjoy amenities like free Wi-Fi and flat-screen TVs in every room. Upgrade to a suite with a spa bath for extra luxury. Take advantage of the business center, meeting facilities, and fitness center during your stay. With its proximity to UNC Asheville and the city center, this hotel is the perfect choice for both leisure and business travelers. Book now for an unforgettable stay!

Important information:

Please note trucks and trailers cannot be parked on site.

Guests must be at least 21 years or older to check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GSP

Location

Guest Reviews

8.4
Based on 2216 reviews
Cleanliness: 8.18
Service: 8.75
Location: 8.69
Room Quality: 8.24
Amenities: 8.37
Value for Money: 8.33
Food and Beverage: 8.28
Overall Experience: 8.35
P
Patricia • solo_traveller • us
8
Overall, we were very pleased!
Pros:

Very nice, first time staying with Country Inn and Suites, will definitely stay there again!

Cons:

My only complaint would be the shower, the water was difficult to regulate. One minute it was hot, then it turned cold, it did this through out showering, as if someone was flushing the commode.

2026-09-05 • via Nuitee
Y
Yesenia • solo_traveller • us
10
2026-09-04 • via Nuitee
R
Ralph • couple • us
10
Pros:

Room was big, clean was the best one we’ve seen in many years.

Cons:

Walls were very thin. Could hear people in other rooms.

2026-09-04 • via Nuitee
P
Patricia • solo_traveller • us
9
2026-09-04 • via Nuitee
M
Michelle • couple • ch
10
Super Hotel!
Pros:

Tolle Preisleistung an Wochentagen. Gerne wieder 😃

Cons:

Alles bestens!

2026-09-04 • via Nuitee
J
James Mowery • couple • us
8
2026-09-04 • via Nuitee
L
Lauren • family_with_children • us
7
This hotel is fine for stopovers in the mountains.
Pros:

It was easy to get in and out of this hotel and the breakfast was pretty good.

Cons:

This hotel was a little farther out of the city center than I expected and the hotel is a little bit old looking.

2026-09-01 • via Nuitee
Y
Yolanda • extended_group • us
10
Excellent stay! Comfortable and good breakfast.
Pros:

Great location and friendly staff. Very close to restaurants, gas station and the Highway. Accommodations were great and we enjoyed breakfast.

Cons:

N/A

2026-09-01 • via Nuitee
K
Kaeden • couple • us
10
2026-09-01 • via Nuitee
Y
Yobani • family_with_children • us
8
Pros:

Estaba cerca de los campos de fútbol eso me facilitó trasladarme

Cons:

No me gustó el desayuno realmente es lo único que le restaría puntos

2026-09-01 • via Nuitee
A
Andreas • couple • de
7
Die Unterkunft war alles in allem okay, aber nicht berauschend.
Pros:

Das Zimmer war groß, und sauber, aber sehr hellhörig. Die AC war gut, das Frühstück war befriedigend.

Cons:

S.o.

2026-08-30 • via Nuitee
V
Valentina • family_with_children • il
7
2026-08-27 • via Nuitee
A
Antonio Jorge V Souza • solo_traveller • br
10
Pros:

Tudo

Cons:

Nada

2026-08-26 • via Nuitee
P
Patricia • solo_traveller • us
8
2026-08-26 • via Nuitee
M
Michelle • solo_traveller • us
10
Where you need to be to truly experience hospitality and Asheville!
Pros:

Very clean. The staff was professional and efficient, and made me feel welcome.

Cons:

NA

2026-08-22 • via Nuitee
K
Kevin • solo_traveller • us
9
Great value.
Pros:

Clean, great room, comfy . Good breakfast

2026-08-20 • via Nuitee
C
Cathy • couple • us
9
Pros:

All was good and great for the price.

2026-08-18 • via Nuitee
L
Luke • solo_traveller • us
10
2026-08-18 • via Nuitee
P
Parsons Martinez • family_with_children • co
5
Deficiencias en el servicio de limpieza y atención al cliente
Pros:

La ubicación y la comodidad de las camas

Cons:

Durante mi estadía de cinco días, nunca realizaron la limpieza completa de la habitación. Únicamente retiraban la basura de las papeleras, pero no tendían las camas, no limpiaban el baño ni realizaban el aseo general del cuarto.

Todos los días informé esta situación en recepción y, en cada ocasión, me aseguraron que el servicio se realizaría al día siguiente. Sin embargo, esto nunca ocurrió.

Adicionalmente, la atención del empleado encargado de organizar el desayuno fue poco cordial. A pesar de que uno lo saludaba o le dirigía la palabra, en la mayoría de las ocasiones no respondía ni mostraba una actitud amable hacia los huéspedes.

Considero que tanto la limpieza como la atención al cliente son aspectos fundamentales en la experiencia de hospedaje, por lo que esta situación afectó negativamente mi percepción del servicio recibido.

Adjunto evidencia del inodoro, el cual tenía moho y nunca fue limpiado.

2026-08-18 • via Nuitee
A
Amy • extended_group • us
7
2026-08-17 • via Nuitee