Hilton Garden Inn Blacksburg University

Hotels
Hilton Garden Inn
9 (485 reviews)
900 Plantation Road , Blacksburg , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Terrace
Pets allowed
BBQ facilities
Lift / Elevator
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Great amenities
Cons:
Cleanliness issues
High price for value

Categories

Cleanliness
6.44
Multiple reviews highlighted significant cleanliness issues, including sticky floors and overall dirtiness.
Service
9.99
Most reviews praised the staff for being friendly and accommodating, despite some service-related complaints.
Location
9.95
Location was appreciated for its proximity to VTech and convenience.
Room Quality
9.9
Descriptive mentions of clean and bright rooms contributed positively to the overall sentiment.
Amenities
10
Amenities such as refreshments in the lobby and the fire pit were positively noted.
Value for Money
7.39
Several reviews criticized the price vs. service quality, indicating a perception of poor value.
Food and Beverage
8.44
Breakfast was noted to be good, but the restaurant availability was poor.
Overall Experience
9.91
Despite some criticisms, overall sentiments were moderately positive, particularly regarding staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 12:30

Property Description

Modern Amenities and Features
Experience comfort and convenience at Hilton Garden Inn Blacksburg. Enjoy free Wi-Fi, 32-inch flat-screen TVs, and well-equipped guest rooms with microwaves and mini-refrigerators.

Recreational Facilities
Unwind at our indoor pool or stay active in the modern fitness center. Take advantage of our 24-hour business center and laundry facilities for a stress-free stay.

Dining Options
Savor delicious meals at The Great American Grill, serving breakfast and dinner daily. Indulge in room service or visit the 24-hour convenience store for snacks.

Book your stay at Hilton Garden Inn Blacksburg for a memorable experience!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.

Pet policy: $75 (1-4n), $125 (5+n)/2 pets max/cats & dogs allowed/150 lb max large breed.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ROA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 485 reviews
Cleanliness: 6.44
Service: 9.99
Location: 9.95
Room Quality: 9.9
Amenities: 10
Value for Money: 7.39
Food and Beverage: 8.44
Overall Experience: 9.91
W
Will couple us
8
2026-03-01 via Nuitee
E
Elton couple us
10
Great stay!
Pros:

Great exercise facility.

2026-02-23 via Nuitee
J
Julia couple us
9
2026-02-10 via Nuitee
D
Donald couple us
9
2026-01-21 via Nuitee
D
Daniel couple us
10
2026-01-19 via Nuitee
K
Katelynn couple us
10
2026-01-19 via Nuitee
H
Hayes extended_group us
10
Very very nice.
Pros:

Everything was very very nice.

Cons:

Nothing that I can think of that needs to change.

2026-01-19 via Nuitee
M
Mikush couple us
7
Pros:

Our stay was only for one night but we would stay again if we were in the area! Great place. Bed was comfortable, Shower was amazing and they had the best shampoo, conditioner etc.

Cons:

The pool was a little on the cold side and it would be nice to have breakfast included with our stay.

2026-01-19 via Nuitee
D
David family_with_children us
10
2026-01-19 via Nuitee
G
Gabriel family_with_children us
10
2026-01-19 via Nuitee
P
Pavlico couple us
8
we will definitely stay there again.
2026-01-19 via Nuitee
M
Margery solo_traveller us
8
Pleasant
2026-01-19 via Nuitee
7
735yolandad Family
2
Horrible
Pros:

This was by far the worst experience I’ve had with Hilton. Arrived at our room approximately 10pm and there was no hot water. We had unpacked and completely naked and they offered no assistance except pack up and move. It’s the hot water heater not the room. Don’t recommend this hotel especially in the winter. Horrible experience!

2026-01-17 via Tripadvisor
B
Bobbi couple us
10
Just loved the staff here-so attentive & helpful
Pros:

Staff was AMAZING!

Cons:

Hotel restaurant was closed on several nights

2025-12-24 via Nuitee
S
Sanders couple us
2
Felt uncomfortable that I couldn't bathe and felt the facility wasnt prepared
Pros:

Came for grandson graduation and they had only one cook and 2 waitresses for a full dining room. Waited 20 min, then order was wrong. I went to cook and she told me they were doing the best they could and to go sit down! Unbelievable!

Cons:

There was no hot water for shower or basin.
Son's toilet wasn't flushing so they sent him a plunger to do it himself; said they didn't have staff to help!
For $300 a night this is crappy service by any measure.

2025-12-21 via Nuitee
A
Alexandra solo_traveller us
8
2025-12-05 via Nuitee
X
Xavier couple us
10
2025-12-03 via Nuitee
4
42jayn Family
10
Perfect spot for game weekend or any visit
Pros:

Had an amazing experience at the Blacksburg Hilton Garden Inn while there for a football game with family. Hotel was well prepared for the rush of a game weekend and is so close to campus and downtown it made getting around super easy.
The staff was very friendly and helpful, including the manager, Robert, who made sure our stay was memorable.
Room was clean and spotless and the made to order breakfast was delicious. Prices were reasonable, too.
Highly recommend for those visiting the school.

2025-11-24 via Tripadvisor
D
Despina solo_traveller us
5
Too expensive, not worth the price
Pros:

Breakfast was not free - paid for $300 for a room!!! Terrible coffee downstairs
Location? Close to VTech, but otherwise highway!

Cons:

No sound insulation at all. Anytime somebody walked on the floor above, the ceiling made noise. The elevator was quite a distance away, but still I could hear it.

2025-11-15 via Nuitee
Ása family_with_children is
8
Pros:

Mjög fínt

2025-11-05 via Nuitee