Microtel Inn & Suites by Wyndham New Braunfels

Hotels
•
Wyndham Hotels & Resorts
6.8 (188 reviews)
1175 N Business Ih 35, New Braunfels, Texas, 78130 , New Braunfels , US

Facilities

Elevator
Golfing nearby
Free breakfast
Free newspapers in lobby
Wheelchair accessible parking
Assistive listening devices available
Braille or raised signage
Free self parking
Free full breakfast
Housekeeping on request
See all facilities

Review Highlights

Pros:
Rooms often described as clean
Central location close to downtown and restaurants
Good value / affordable
Friendly staff noted in several reviews
Kids enjoyed the pool
Comfortable mattress and bedding
Quick/easy check-in in some stays
A/C reported to work well
Cons:
Rude or unhelpful front desk staff reported
Limited and low-quality breakfast; not diabetic-friendly
Run-down furniture and musty smells in some rooms
Noise and one report of threatening behavior by another guest
Room temperature/AC problems and room moves
Sticky floors and breakfast area crowding/rushing
Small/cramped rooms (king rooms)
Had to fix toilet during the night in one stay
Inconsistent housekeeping/maintenance
Parking/access difficulties on arrival

Categories

Cleanliness
7.8
Generally reported as clean in multiple reviews ('Rooms and hotel are always very clean', 'bedding was good'); a few mentions of musty smell and one 'stunk' comment reduce score slightly.
Service
5.5
Mixed to negative: several reports of rude or unhelpful front desk staff (ignored guests with carts, rude lady, did nothing about threatening guest), though some reviews mention friendly staff in other stays.
Location
8.5
Consistently praised for central location and proximity to downtown and restaurants ('close to downtown', 'central location', 'close proximity to restaurant and fast food').
Room Quality
5.5
Mixed to below average: some say rooms are decent and bedding good, but multiple reports of run-down furniture, musty smells, cramped king rooms, AC and room temperature problems, and having to move rooms.
Amenities
7
Basic amenities present and occasionally praised (pool liked by kids, A/C working), but breakfast and some facility maintenance issues reduce the score from a higher mark.
Value for Money
8
Several guests explicitly call it affordable and good value ('great value for the price', 'affordable and comfortable'), supporting an above-average score.
Food and Beverage
4.5
Frequently criticized: limited breakfast, poor quality (cold/odd boiled eggs), not diabetic-friendly; staff rushing guests in breakfast area also reported.
Overall Experience
7.6
Overall mixed experience: some guests strongly recommend and praise friendliness, cleanliness and value, while others report serious service failures, noise/threat incidents, and room problems; net result slightly above target after balancing positives and negatives.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:22

Property Description

Rejuvenate with Amenties

Make a splash in the hotel's seasonal outdoor pool or seize the opportunity to grill with BBQ facilities available. Enjoy complimentary WiFi and start your day right with a hearty full breakfast served daily.

Convenient Business Amenities

Stay productive with access to the business center and stay informed with complimentary newspapers available in the lobby. A 24-hour front desk and free onsite parking add to the convenience.

Comfortable Rooms and Entertainment

Relax in one of the 65 air-conditioned rooms, each equipped with flat-screen TVs and complimentary wired and wireless internet. End your day with your favorite shows on cable and wake up to a fresh assortment of weekday newspapers.

Indulge in leisure and convenience at Microtel Inn & Suites by Wyndham New Braunfels. Book your stay now!

Important information:

  • The seasonal pool will be open from May to September.
  • Pool access available from 8 AM to 10 PM.
  • Up to 2 children 16 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Masks are required in public areas for unvaccinated guests.
  • Contactless check-in and contactless check-out are available.

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: SAT

Property Policies

  • Pets

    Pets not allowed

  • Sustainability Certifications

    Property confirms they are implementing guest safety measures

  • Pets

    Service animals are exempt from fees/restrictions

  • Children and extra beds

    No rollaway/extra beds available

  • Check-in & Check-out

    Contactless check-out is available

See all policies

Location

Guest Reviews

6.8
Based on 188 reviews
Cleanliness: 7.8
Service: 5.5
Location: 8.5
Room Quality: 5.5
Amenities: 7
Value for Money: 8
Food and Beverage: 4.5
Overall Experience: 7.6
F
FarAway24999147765 • Family • Somerville, Texas
4
Booking somewhere else the next time
Pros:

This time around I am not happy. The lady at the front desk is rude. Limited breaksfast. I asked if she could get more oranges. She says we don't have oranges. Im sitting her looking at this man who loaded up his plate with them and a family who also fended them. I asked for yogart. We don't have yogart. They had yagart, she didn't want to get any. I cannot help being diabetic. But what was worse was this man in room 310 using fowl language and threatenening to my 10 year old grandchild and her 9 year old friend. No they shouldnt have ran down the hallway at 9:30 at night. A scolding would have been one thing , but using fowl language and threatening children will not suffice. Front desk did nothing.

I just knew when we got here thursday night trying to get into the doors with the cart and getting stuck with no help and the girls couldnt get in whilst that woman just stared that at them we might have a problem. I told the girls when I get back parking the car and they haven't let you in Im contacting the owner.

Where is the nice man we always had at the front desk?

2026-04-04 • via Tripadvisor
R
Ron • partner
8
Pros:

The location was great - affordable and comfortable.

2025-10-07 • via Nuitee
M
Mylinda
8
Pros:

Hf in cohcnb m

2025-10-07 • via Nuitee
D
Dena • family
4
Pros:

None

2025-10-06 • via Nuitee
C
Carol
10
Pros:

I am always pleased whenvwe visit New Braunfeks and stay here. Rooms and hotel are always very clean. Close proximity to restaurant and fast food.

The check process us quick and easy. And the checkin last us so very super nice and friendly.

2025-10-05 • via Nuitee
M
marcuslL6460WB • NONE
10
Would Recommend!
Pros:

We were in town to celebrate parents anniversary and we loved it! The staff was super friendly and the rooms were clean. The mattress was great compared to other hotels we have been at. The kids loved the pool. Great value for the price and would stay here again.

2025-09-23 • via Tripadvisor
C
cynthia
10
Pros:

Nice room very small and I enjoyed that. As it was just me

2025-09-22 • via Nuitee
G
George • partner
8
Pros:

Breakfast was limited. Not friendly for diabetic

2025-09-22 • via Nuitee
C
Chris • family
10
Pros:

The rooms were decent

2025-09-21 • via Nuitee
S
Sabrina
8
Nice stay
Pros:

I was a little worried based on previous ratings, but was pleasantly surprised. Very friendly staff, location close to major roads in the area. Would recommend if looking for a good place to stay while on a budget.

2025-09-21 • via Nuitee
R
Robin
4
Not again
Pros:

Stunk

2025-09-20 • via Nuitee
A
Armedie • friends
6
Pros:

Very run down hotel. The bedding was good meaning sheets and towels. Furniture needs some help. Breakfast was sad.
Had to fix the toilet in the middle of the night. A/C works good!

2025-09-15 • via Nuitee
B
Barbara • partner
8
Pros:

Central location with restaurants within walking distance

2025-09-12 • via Nuitee
A
Ashley • family_with_children
2
Pros:

Breakfast was not good at all. We thought it was going to be hot eggs and instead got cold boiled eggs that tasted horrible. And i like boiled eggs but that, i don't know what that was. House keeping was great friendly people but the indian front desk lady was eyes on and rushing people out of breakfast area. Oh and don't warm up eggs in the microwave they blow up. Maybe that's why we had eyes on us.

2025-09-10 • via Nuitee
C
Cody • partner
6
Pros:

It was close to downtown which was nice. Our first room that was booked, upon check in was "being renovated". They moved us to another room, the air was off and it was 90 degrees in the room. We turned the air on, went to the desk and the staff was gone and left a note returning later. We left went for an hour, ran into town, came back, the room was still prob 85 degrees. We returned to the desk, the moved us again to a downgraded room, not a suite like purchased. Atleast this one was a little cooler than 80 degrees. We wont return.

2025-09-07 • via Nuitee
C
Carey • partner
6
Pros:

Need to have a better breakfast and start it earlier on Saturday and Sunday. Coffee should be ready by 4 am. Floors were sticky. Rooms with king size beds were kinda cramped .

2025-09-07 • via Nuitee
S
Sandra
6
Pros:

The room was minimal but clean. Breakfast was ok but free.

2025-09-01 • via Nuitee
J
James
4
Pros:

Room has a musty smell

2025-08-31 • via Nuitee
I
Israel
10
Pros:

excellent

2025-08-26 • via Nuitee
D
Discover11629488137 • NONE
2
Ants in room
Pros:

Ants in room. Skip the free breakfast.. yuk. They did clean the room and strip the bed fire next night.Stay and it was okay..

2025-08-24 • via Tripadvisor