The White Buffalo Club

Hotels
8.3 (564 reviews)
160 West Gill Avenue , Jackson , us

listing image 1
Show all photos
Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Convenient location
Helpful staff
Nice facilities
Cons:
Mold in rooms
Noise from other guests
Limited dining options

Categories

Cleanliness
7.01
Multiple mentions of mold and cleanliness issues in the rooms.
Service
9.48
Front desk staff received positive feedback for their helpfulness.
Location
9.52
Frequent praise for the hotel’s convenient location.
Room Quality
7.47
Rooms generally liked, but complaints about noise and lumpy beds.
Amenities
8.5
Good amenities mentioned, including an on-site restaurant.
Value for Money
7.96
Mixed feedback on pricing relative to quality of stay.
Food and Beverage
7.51
Good on-site dining but some complaints about breakfast options.
Overall Experience
8.98
Many guests enjoyed their stay despite issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 21:58

Property Description

Luxury Spa and Wellness Centre
Indulge in relaxation at the spa and wellness centre offering rejuvenating massage services. Unwind in style at this luxurious retreat.

Gourmet Dining Experience
Savor exquisite meals at Cellar’s steakhouse, known for its 100% USDA Prime steaks and extensive wine list. Treat your taste buds to a culinary delight.

Convenient Amenities and Nearby Attractions
Enjoy the convenience of in-room washer and dryer, free WiFi, and wooden accents. Explore nearby attractions like Grand Teton National Park and Jackson Hole Mountain Resort.

Experience luxury, fine dining, and convenience at The White Buffalo Club in Jackson, Wyoming. Book now for an unforgettable stay!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JAC

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for US$20 per person per night when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    Children up to and including 15 years old stay for US$20 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.3
Based on 564 reviews
Cleanliness: 7.01
Service: 9.48
Location: 9.52
Room Quality: 7.47
Amenities: 8.5
Value for Money: 7.96
Food and Beverage: 7.51
Overall Experience: 8.98
K
Kaitlyn • couple • us
1
We will never be back.
Pros:

We liked the location and the gym.

Cons:

Very disappointed with our stay at the White Buffalo Hotel. The carpets were torn and dirty, the entire room had an awful smell, and the door was broken and wouldn’t properly shut unless you pulled them hard or pushed them. The beds were also extremely hard and uncomfortable. The only positives were the gym and the location. Honestly, if we could have gotten our money back, we would have left and stayed at another hotel.

2026-05-22 • via Nuitee
C
Chris • extended_group • us
10
Pros:

Our stay at White Buffalo Club was absolutely outstanding. From the moment we arrived, the staff made us feel welcome and went above and beyond to make our trip memorable. The location was perfect — close to everything in Jackson Hole while still feeling quiet and relaxing.

The rooms were clean, comfortable, and beautifully designed with a true mountain lodge feel. We especially appreciated the attention to detail, the comfortable beds, and the overall atmosphere of the property. The customer service was exceptional, and every interaction with the staff was friendly and professional.

If you are planning a trip to Jackson Hole, I highly recommend staying here. The White Buffalo truly helped make our vacation special, and we would absolutely stay here again.

2026-05-21 • via Nuitee
J
Jan • solo_traveller • us
9
Staff were very nice and accommodating. Parking was convenient. Location was nice for walking downtown.
Pros:

Location

Cons:

Noisy room - loud street noises

2026-05-21 • via Nuitee
K
Kathryn • couple • us
10
Excellent facility great room, and breakfast and walking distance to everything.
Pros:

Very close to town, warm bath robes in room, balcony available, very good complementary breakfast with the very best coffee.

Cons:

We could hear people walking around upstairs constantly, who knows what they were doing moving back-and-forth. Very annoying.

2026-05-18 • via Nuitee
L
Lee • couple • us
10
Excellent, well-appointed stay
Pros:

Excellent Stay. Short walk to central Jackson. Clean, spacious room, quite. Well-appointed on-site gym. Fabulous terraces with heated fireplaces. Very helpful staff.

Cons:

NA

2026-05-18 • via Nuitee
C
Callum • extended_group • gb
7
Nice hotel, quite expensive. Breakfast very basic and not provided on our first morning.
Pros:

Great location, nice room with comfortable beds.

Cons:

Breakfast was included in our booking, though on our first morning there was no staff around and no food. We were offered no compensation for this, given we had to buy breakfast externally.

2026-05-10 • via Nuitee
M
Matthew • solo_traveller • us
10
Pros:

Room was as advertised.

2026-05-09 • via Nuitee
C
Conrad • solo_traveller • us
10
Pros:

The room was very large and very comfortable.

Cons:

Nothing it was outstanding.

2026-05-08 • via Nuitee
J
Jason • solo_traveller • us
10
2026-05-03 • via Nuitee
M
Michael • solo_traveller • us
10
2026-04-11 • via Nuitee
P
PacoPancho8 • Business
4
Not a good stay
Pros:

It is a pretty noisy property. About half the W rooms are above a big garage door that makes a lot of noise anytime someone comes and goes. I have stayed here a few times per year but won’t go back. There is hardly anyone there and we asked for a 2 hour late checkout to 1pm and were told $200. That is their right to set whatever policy they want but very few properties won’t work with people that have late flights out. The place was empty and they weren’t going to be full on the next day on Sunday, there was one other car in parking lot. That was the last time I will stay there.

2026-03-14 • via Tripadvisor
C
Charles • family_with_children • us
8
Would stay there again. Staff was the best !!!!
2026-03-12 • via Nuitee
J
John • couple • us
7
Great location
Pros:

Upon arrival the staff was friendly. The location was walkable and close to everything. Parking on site.

Cons:

When we arrived there were dishes in the dishwasher. We had to track down a housekeeper for replacement Kuerig pods and sugar packages. They do not come everyday like a regular hotel. The mattress is so hard and uncomfortable and the furniture needed updating. We paid approximately $880 for three nights during the week and I guess we expected a bit higher end.

We also ate at their restaurant and they recommended we make a reservation. When we arrived until we left there were only a handful of people at the bar. We ordered our entree and Chef delivered them. The food was mediocre at best. I had their Gnocchi which was fried and was sprinkled with pine nuts and no sauce. No flavor nothing. I have never sent food back before. They were very understanding and took it off our bill. Upon leaving I let the desk attendant know that we were leaving at 9:00 am. She looked at me and said OK. No thank you for staying with us or how was your stay? Safe travels…nothing.

2026-02-13 • via Nuitee
H
Hubert • extended_group • us
8
2026-02-11 • via Nuitee
G
Gordon • couple • au
9
2026-01-31 • via Nuitee
T
Tim • couple • us
8
Pros:

Good location, nice design

Cons:

Room needed updating

2026-01-29 • via Nuitee
S
Sharon • extended_group • us
9
Will stay here again.
Pros:

Perfect location, close to everything. Cute little 1 bedroom. Nice small shared balcony space, we didn’t have neighbors this stay. Really enjoyed the restaurant as well.

Cons:

Nothing

2026-01-23 • via Nuitee
C
connie • extended_group • us
9
2026-01-21 • via Nuitee
A
angela • couple • us
7
Clean and good location
Pros:

Good location

Cons:

Parking was tight in the designated parking area. We had to park on the street, but never had an issue.

2026-01-20 • via Nuitee
J
JUSTIN • couple • us
9
Great stay at a great value at a great location, ill be back for sure!
Pros:

Great room at a great price

Cons:

Noisy from above room

2026-01-20 • via Nuitee