Residence Inn by Marriott Springfield Old Keene Mill

Hotels
•
Residence Inn
9 (246 reviews)
6412 Backlick Road , Springfield , us

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Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Family rooms
Pets allowed
Lift / Elevator
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great service
Good location
Nice breakfast
Clean property
Cons:
Cleanliness issues
Bed comfort
Overpriced for quality

Categories

Cleanliness
7.96
Multiple mentions of cleanliness issues, including dirty carpets and bathroom.
Service
9.43
Staff was outstanding and accommodating.
Location
9.47
Convenient location close to I95 and various amenities.
Room Quality
8.42
Positive comments about room layout, but issues with bed comfort.
Amenities
8.95
Decent offerings such as breakfast, but some requested items were missing.
Value for Money
8.91
Generally a decent value but some guests felt it was overpriced for quality.
Food and Beverage
9.46
Good breakfast options were highlighted by multiple guests.
Overall Experience
9.43
Many guests expressed a positive overall experience despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 10:16

Property Description

Luxurious All-Suite Hotel in Springfield

Indulge in Relaxation: Enjoy the indoor pool and hot tub during your stay at the Residence Inn Springfield, perfect for unwinding after a day of exploring.

Convenience at Your Fingertips: With full kitchens in every suite, complimentary Wi-Fi, and grocery shopping services, you'll have everything you need for a comfortable stay.

Explore Nearby Attractions: Located just a short drive from iconic landmarks like Arlington National Cemetery and the Washington Monument, make the most of your visit to Springfield.

Book your stay at the Residence Inn Springfield now for a memorable and convenient experience!

Important information:

Special requests cannot be guaranteed and may incur additional charges.

Please note, this property offers a complimentary local area shuttle to and from the Metro and Springfield Town Mall.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IAD

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

9
Based on 246 reviews
Cleanliness: 7.96
Service: 9.43
Location: 9.47
Room Quality: 8.42
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 9.46
Overall Experience: 9.43
H
Hevia y Vaca Oliver • couple • us
7
I would stay here again because of the wonderful staff.
Pros:

I enjoyed the breakfasts and the kind staff.

Cons:

The heating system was difficult to understand; there were times it was too hot and at times too cold. There was one time I had to switch rooms because during the night, the heater did not work, and I literally froze in my room. The manager was understanding, and she found another room for me to switch to for the following nights.

2026-01-27 • via Nuitee
A
Arthur • couple • us
10
2026-01-07 • via Nuitee
G
Gordon • family_with_children • us
8
Pros:

Room was laid out well. Plenty of room.

Cons:

BEDWAS WAY TOO SOFT. THECOUCH WAS MUCH BETTER

2025-12-31 • via Nuitee
D
Danielle • solo_traveller • us
10
2025-12-01 • via Nuitee
N
Nancy • couple • us
10
2025-11-06 • via Nuitee
D
DeMars • couple • us
7
Overpriced for quality
Pros:

Location convenient to I95 but our room faced the highway and very noisy.

Cons:

NO soap in dispenser and lights and plugs at head of bed not working, reported to front desk staff at checkout.

2025-10-27 • via Nuitee
J
Jodie • family_with_children • us
6
Pros:

Close to everything, overall clean.

Cons:

Bed was too lumpy and soft, there were toe nail clippings in the living room carpet next to the couch. Really gross. I asked for our bed to be made up, but it wasn’t, I asked for towels twice and the second time just asked to have them at the front desk since they never came to the room.

2025-10-14 • via Nuitee
L
Latricia
10
Pros:

Will stay again

2025-09-30 • via Nuitee
T
Thomas
10
Pros:

Excellent

2025-09-29 • via Nuitee
K
Kevin
10
Pros:

Yes

2025-09-28 • via Nuitee
M
Moira • family
10
Pros:

Great location. Nice breakfast every morning. The room was fantastic with a full kitchen.

2025-09-20 • via Nuitee
S
Stock • couple • us
8
The room was clean & cozy
Pros:

The room was cute, having all you'd need to stay & eat in.
Sadly, we were on the busy street side of the bldg.
I used an app for White Noise to sleep.
The body cleanser dispenser in the shower was empty. I told the staff on our way out.

2025-09-12 • via Nuitee
M
MARIE-ANGELA • family_with_children • us
10
Albeit short, my stay here was awesome! The room was clean, well-lit, and spacious, and check-in was quick and easy!
Pros:

Very clean, the room was very open and big, modern look!

Cons:

All was great, but would recommend newer luggage carts maybe; mine was hard to maneuver. Also, needed more signage from the garage to various floors. It was just a little confusing for this already directionally challenged person to find my floor from the garage elevator!😜

2025-09-10 • via Nuitee
C
Christina
10
Pros:

great property with very friendly staff.

2025-09-09 • via Nuitee
N
Nanette • couple • nl
7
Prima
Pros:

Ruime kamer met zithoek en keuken. Veel restaurants en winkels op loopafstand

Cons:

Ontbijt was maar tot 9 uur, is erg vroeg als je op vakantie bent

2025-09-08 • via Nuitee
L
Le • solo_traveller • us
5
2025-09-08 • via Nuitee
L
Linda • family
10
Pros:

Decent hotel. Great staff

2025-09-03 • via Nuitee
T
Travis
4
Pros:

The staff was great but the condition of the property needs an overall checkup.

2025-08-31 • via Nuitee
J
Janay • couple • us
10
2025-08-31 • via Nuitee
F
Floyd • family
2
Pros:

This is a clean property and located closed to the highway with plenty of eating options.

2025-08-30 • via Nuitee