Hyatt Place London Heathrow Airport

Hotels
Hyatt Place
9 (627 reviews)
The Grove, Bath Road, West Drayton, England, UB7 0DG , West Drayton , GB

Facilities

Meeting rooms
Fitness facilities
Free WiFi
24-hour front desk
Luggage storage
Concierge service
Elevator
Fitness facilities
Breakfast available (surcharge)
Television in common areas
See all facilities

Review Highlights

Pros:
Clean rooms
Friendly staff
Convenient location
Good food
Cons:
No fitted sheets on the bed
Some background noise
Thermostat issues in one room

Categories

Cleanliness
8.75
Spotlessly clean room mentioned, but background noise was annoying.
Service
9.25
Staff was friendly and immensely professional, contributing positively to the experience.
Location
9.25
Convenient location near Heathrow with transportation options.
Room Quality
8.75
Rooms were described as clean and spacious, with minor issues in some cases.
Amenities
8.75
Standard hotel amenities present, with some limitations like missing sports channels.
Value for Money
9.25
Great value especially for the location, despite some minor hiccups.
Food and Beverage
8.75
Food quality was good, but some specific menu issues noted.
Overall Experience
9.25
Overall experience was very positive despite minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:29

Property Description

Experience unparalleled comfort and convenience at Hyatt Place London Heathrow Airport, the ultimate destination for both leisure and business travelers.

Fitness & Relaxation
Unwind in our state-of-the-art fitness center or catch up on work with complimentary wireless internet. Our well-appointed common areas feature televisions for your entertainment, ensuring you can relax after a busy day.

Culinary Delights
Savor delectable British cuisine at our Gallery Café, or enjoy the convenience of room service during limited hours. Fuel your day with our delicious buffet breakfast, available daily, to start your mornings off right.

Convenient Amenities
With a 24-hour front desk, dry cleaning services, and on-site parking available, we take care of all your needs. Our hotel is equipped with versatile meeting spaces, perfect for your next event or conference.

Don’t miss out—book your stay at Hyatt Place London Heathrow Airport today!

Important information:

  • One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LHR

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals are exempt from fees/restrictions

  • Guest type

    Essential workers only - NO

  • General

    Professional property host/manager

  • Pets

    Service animals are allowed

Location

Guest Reviews

9
Based on 627 reviews
Cleanliness: 8.75
Service: 9.25
Location: 9.25
Room Quality: 8.75
Amenities: 8.75
Value for Money: 9.25
Food and Beverage: 8.75
Overall Experience: 9.25
L
Lai King partner
8
Pros:

Room is a little small for 2 person, but we just stayed here for one night for transit flight. Everything works as expected.

2025-10-12 via Nuitee
A
Ali Sikandar
6
Pros:

I understand that it is a 3 star hotel. But basic necessities like water should at least be provided. We were a family of 3 and there was no water or anything in the room. We had to ask for it and they said no we can’t give it unless you’re a member. We got their most expensive room yet no water and no tissue paper in the room. The room was not so good either it wasn’t clean or comfortable the bed was squeaking and the window curtains weren’t closing properly due to which we all were up at 8 am since the light was constantly creeping in. Though close to Heathrow airport but some improvements are needed in the hotel. The staff was somewhat friendly and helpful. But they advertise that the Hoppa bus is free for people staying but they end up charging £15 for a return trip to and from the hotel aboard the bus.

2025-10-12 via Nuitee
J
June
8
Pros:

Only there 1 night!
Check in was very good. Very hospitable!
Quiet small room keep well!

2025-10-12 via Nuitee
G
Greda partner
10
Pros:

Staff was so amazing!!

2025-10-12 via Nuitee
L
Larry partner
10
Pros:

No airplane noise!

2025-10-12 via Nuitee
J
Jay
10
Pros:

The breakfast is memorable. And the place is clean and comfortable.

2025-10-11 via Nuitee
C
Cimberly partner
8
Pros:

Fabulous staff, great service, the bed was incredible. The bathroom was not super clean, with mold around the fixtures and in the tub. But otherwise, it was fabulous.

2025-10-11 via Nuitee
A
Andrea partner
8
Pros:

Lovely people working at the hotel. Room with a view of the runways was clean and had a decent view of the planes taking off.

2025-10-11 via Nuitee
S
Sandy partner
8
Pros:

We just stayed overnight & we’re very pleased with service, staff & convenience to & from the airport.

2025-10-11 via Nuitee
P
Pedro
8
Pros:

Clem room

2025-10-11 via Nuitee
C
Czaren Marie family
8
Pros:

Room was clean , bead was comfortable to sleep in and hotel has nice furnishing . However, it was too dim , not a lot of lighting in the room.

2025-10-11 via Nuitee
W
WALTER partner
10
Pros:

The waiter was pleasant, professional, and efficient—quick with service, attentive without hovering, and clearly experienced; thank you, Francis.

2025-10-10 via Nuitee
D
Donald partner
10
Pros:

Nice, quiet, close to the airport, and cozy on a windy night.

2025-10-10 via Nuitee
S
Stephanie partner
8
Pros:

Good sir conditioning, clean room, helpful friendly staff

2025-10-10 via Nuitee
G
Gilberto
10
Pros:

Rooms and restaurant did not disappoint.

2025-10-10 via Nuitee
E
Elizabeth family
10
Pros:

The airport shuttle was very helpful and the stay was very comfortable.

2025-10-10 via Nuitee
J
John
10
Pros:

Fantastic service from the front desk folks, they helped me recover my CPAP that wa left on the bus and went above and beyond to help. The restaurant however had the worst service ive experienced in years.

2025-10-09 via Nuitee
W
William
8
Pros:

Really easy check in with good service from the team
Room clean and comfortable will all the amenities, for me the pillows where old and lumpy which was not comfortable
Easy reach of a couple of nice pubs for food and was only 10 minutes on bus from T5
Good view of runway from room
Would stay again

2025-10-09 via Nuitee
M
Michael
10
Pros:

Great room, acceptable price.
Website says they do an early check in, but they don't.

2025-10-09 via Nuitee
M
Michael
6
Pros:

OK for a night stop

2025-10-09 via Nuitee