Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Room quality issues
Poor management response

Categories

Cleanliness
6.96
Several reviews mentioned mold and poor ventilation in rooms.
Service
9.93
Younger staff were polite and respectful, excellent service reported.
Location
9.47
Multiple reviews praised the great location.
Room Quality
6.42
Guests faced issues with room changes and poor conditions.
Amenities
8.95
Amenities were satisfactory based on guest experiences.
Value for Money
7.91
Paid extra for upgrades that did not meet expectations.
Food and Beverage
9.46
Good quality breakfast with variety praised.
Overall Experience
8.93
Mixed feelings, with some good experiences overshadowed by bad.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:28

Property Description

Luxurious Accommodation with Prime Location

Elegant Rooms with Balconies: Enjoy natural light and modern amenities in each room, including a tea/coffee maker. Some bathrooms even feature a relaxing bathtub.

Relaxation and Wellness: Indulge in beauty and body treatments at ATMA Spa or stay active at the fitness centre. Unwind by the swimming pool or take advantage of the free shuttle to Seminyak Beach.

Convenience at Your Fingertips: With laundry services, free parking, and a prime location just minutes from Seminyak Beach, THE HAVEN Bali Seminyak Hotel offers the perfect blend of comfort and convenience. Book now for an unforgettable stay!

Important information:

Guest must use a credit card which would directly be charged or pre-authorized during booking. Guests are also required to present the same credit card used upon reservation for verification upon check-in. Failure to produce the credit card may cause the reservation to be canceled without refund.

Debit cards or cards that have debit and credit card functions must not be used.

If the guest who made the booking is not the same as the guest who will check in, hotel will email guests a billing authorization form. Guests are to complete and sign the form before sending it back to hotel together with a copy of the credit card used for booking and their ID.

Please note that bedding type, extra bed, and crib request as well as babysitter service are subject to availability. Extra bed is only available at the suite and villa categories at an extra charge. A maximum of 1 extra bed can be accommodated per room and is inclusive of breakfast.

Breakfast is served based on the standard occupancy for each room type, except for guests booking the room-only option. Additional guests including children will be charged for their breakfast directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.5
Based on 3040 reviews
Cleanliness: 6.96
Service: 9.93
Location: 9.47
Room Quality: 6.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 9.46
Overall Experience: 8.93
J
Julie-Anne • couple • au
10
Wonderful stay at The Haven
Pros:

My daughter & I were very appreciative with the assistance of Surya , our suite was located at the rear of the property with beautiful gardens & lovely pools . All the staff were so happy & pleasant, location is great. Room service we enjoyed one night in our suite overlooking the lush setting. We Loved our stay!

2026-10-31 • via Nuitee
D
Dimitrios • family_with_children • au
9
2026-10-31 • via Nuitee
M
McCloud • couple • us
3
unexhilarating
Pros:

Can skip the gym and take the 16 minute walk to your room a few blocks over.

Cons:

Need a map, compass, and other navigational tools to reach your room. Paying for premium or deluxe meant the room was updated 25 years ago. Room was boiling for the first 40 minutes. Turn on bathroom faucet and couldn't turn off.

2026-10-30 • via Nuitee
V
vittorio • family_with_children • au
9
2026-10-30 • via Nuitee
S
Sam • couple • au
10
2026-10-29 • via Nuitee
H
Hayley • couple • au
10
A beautiful escape in the middle of the hustle and bustle..
Pros:

Our suite was beautiful, very well maintained everyday.
The grounds were stunning and very well taken care of.

Cons:

Our room key mechanism went flat twice during our stay, however maintenance was quick to amend this.

2026-10-29 • via Nuitee
J
Jennifer • couple • au
9
Very relaxing
Pros:

The location is excellent, the staff were amazing, the breakfast was great, the rooms were clean, cold, comfortable, the pool was so nice not hot not too cold.

Cons:

The beds were really hard and I found them really uncomfortable.

2026-10-29 • via Nuitee
R
Ramezani Daryasari • couple • au
2
Not good
Pros:

Staff were friendly

Cons:

Hygiene
Breakfast

2026-10-29 • via Nuitee
M
Mr • solo_traveller • au
10
Pros:

One of the best hotel to stay in bali and great set up.. The staffs add more value to the hotel with friendly nature. A big thanks to Danar, Nova, Vina , chefs and rest of the team. Keep up your good work. Will be back.

Cons:

All good

2026-10-29 • via Nuitee
N
Natalie • extended_group • au
10
Brilliant stay will be back
Pros:

Everything the rooms were great and clean. The pools and the grounds were always immaculate and the staff were amazing and friendly

Cons:

Liked everything

2026-10-29 • via Nuitee
J
Jennifer • solo_traveller • au
9
Great place to stay
Pros:

Everything was fantastic

Cons:

The beds were uncomfortable

2026-10-29 • via Nuitee
A
Alekou • couple • cy
8
2026-10-28 • via Nuitee
J
Julia • extended_group • au
10
A fabulous stay, wonderful staff and a hotel I'd happily return to in a heartbeat!
Pros:

The Haven was a fabulous choice for our Bali holiday! Our room was lovely, spotlessly clean and beautifully maintained throughout our stay. The staff were exceptional, always friendly, attentive and genuinely welcoming, and it was a lovely personal touch to see the General Manager making time to chat with guests over breakfast. The food was excellent, the themed evenings added a little something extra, and the location was perfect for enjoying everything Seminyak has to offer. A wonderful stay made even better by the people who work there!

Cons:

If I had to find something, the alcoholic beverages were a little on the pricey side, although probably comparable with other establishments in the area. Beyond that, I genuinely couldn't fault a thing. My only real complaint is that I didn't book a longer stay! 😉

2026-10-27 • via Nuitee
C
Charles • couple • au
9
Excellent location, great rooms. Great pools.
Pros:

Loved the Breakfast area at the back of the complex. Restaurant at the front. Multiple pools. Service from staff was very friendly. Loved how the place lit up at night. It's a place I would stay at again. Circle K across the street, hair salon down the road, quick commute to the Airport.

Cons:

The food at this hotel caters heavily for western visitors. I was hoping for more Asian food on the menu. I can eat like a westerner at home. The food was good, but it wasn't what you'd like to experience on a holiday. The AC in our room wasn't working the best. The AC in the loungeroom worked well.

2026-10-25 • via Nuitee
R
Renee • couple • au
4
It was nice, a bit over priced, location not great for us, house keeping was terrible.
Pros:

The atmosphere

Cons:

Too much dinner type of food & cakes on the breakfast buffet.

2026-10-25 • via Nuitee
G
Ghalmi • family_with_children • tn
1
Pros:

Emplacement

Cons:

Punaises de lit, petit déjeuner pas top.

2026-10-25 • via Nuitee
T
Tanja • solo_traveller • de
6
Ich habe nicht verlängert, sondern in eine andere Unterkunft gewechselt.
Pros:

Das Personal war durchweg sehr freundlich, höflich und hilfsbereit. Das Frühstücksbuffet bot eine große und abwechslungsreiche Auswahl.

Cons:

Leider war es auch häufig sehr laut, auch nachts. Am Pool wurde teilweise bis 2:30 Uhr morgens Musik gehört und laut gesprochen. Für geräuschempfindliche Gäste ist das Hotel daher wenig geeignet.

Die Lage des Zimmers war ebenfalls ungünstig. Der Balkon befand sich direkt an einem Durchgangsbereich, der auch vom Reinigungspersonal genutzt wurde. Dadurch fehlte es deutlich an Privatsphäre.

Die Klimaanlage kühlte sehr stark. Sobald sie ausgeschaltet oder die Temperatur erhöht wurde, entstand ein unangenehmer, feucht-muffiger Geruch im Zimmer.

2026-10-25 • via Nuitee
N
Nandraj • couple • au
8
It was perfect
Pros:

Everything

Cons:

Not enough lounge chairs at the pool

2026-10-25 • via Nuitee
E
Elizabeth • couple • pe
10
2026-10-25 • via Nuitee
H
Helder • solo_traveller • au
8
2026-10-24 • via Nuitee