Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Room quality issues
Poor management response

Categories

Cleanliness
6.96
Several reviews mentioned mold and poor ventilation in rooms.
Service
9.93
Younger staff were polite and respectful, excellent service reported.
Location
9.47
Multiple reviews praised the great location.
Room Quality
6.42
Guests faced issues with room changes and poor conditions.
Amenities
8.95
Amenities were satisfactory based on guest experiences.
Value for Money
7.91
Paid extra for upgrades that did not meet expectations.
Food and Beverage
9.46
Good quality breakfast with variety praised.
Overall Experience
8.93
Mixed feelings, with some good experiences overshadowed by bad.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:28

Property Description

Luxurious Accommodation with Prime Location

Elegant Rooms with Balconies: Enjoy natural light and modern amenities in each room, including a tea/coffee maker. Some bathrooms even feature a relaxing bathtub.

Relaxation and Wellness: Indulge in beauty and body treatments at ATMA Spa or stay active at the fitness centre. Unwind by the swimming pool or take advantage of the free shuttle to Seminyak Beach.

Convenience at Your Fingertips: With laundry services, free parking, and a prime location just minutes from Seminyak Beach, THE HAVEN Bali Seminyak Hotel offers the perfect blend of comfort and convenience. Book now for an unforgettable stay!

Important information:

Guest must use a credit card which would directly be charged or pre-authorized during booking. Guests are also required to present the same credit card used upon reservation for verification upon check-in. Failure to produce the credit card may cause the reservation to be canceled without refund.

Debit cards or cards that have debit and credit card functions must not be used.

If the guest who made the booking is not the same as the guest who will check in, hotel will email guests a billing authorization form. Guests are to complete and sign the form before sending it back to hotel together with a copy of the credit card used for booking and their ID.

Please note that bedding type, extra bed, and crib request as well as babysitter service are subject to availability. Extra bed is only available at the suite and villa categories at an extra charge. A maximum of 1 extra bed can be accommodated per room and is inclusive of breakfast.

Breakfast is served based on the standard occupancy for each room type, except for guests booking the room-only option. Additional guests including children will be charged for their breakfast directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Free public parking is possible on site (reservation is needed).

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children from 5 years old to 10 years old stay for Rp 225,000 per person per night when using an available extra bed.
    Children from 11 years old to 16 years old stay for Rp 350,000 per person per night when using an available extra bed.
    People 17 years old and over stay for Rp 450,000 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.5
Based on 2393 reviews
Cleanliness: 6.96
Service: 9.93
Location: 9.47
Room Quality: 6.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 9.46
Overall Experience: 8.93
R
Richard couple au
9
The staff made my stay exceptional. In particular your wonderful supervisor Tini .
Pros:

Pools , food . Room and staff

Cons:

Running out of hot water

2026-02-14 via Nuitee
D
davidwI5818PO Couples
10
Housekeeping services
Pros:

Tuadi , room service was really clean he always approach with a smile which is very important, always asked with a smile if we needed anything , very liked the room always clean we will diffently come back

2026-02-13 via Tripadvisor
S
S1088ASstephenr Couples
10
Relaxing
Pros:

Relaxing spot in Seminyak tucked away from the hustle .
Staff are friendly and eager to make your stay a pleasant one

2026-02-13 via Tripadvisor
R
Ross solo_traveller au
6
nice hotel but need to stay in the one bedroom or two bedroom Suites for a quiet night sleep
Pros:

good location, easy to walk to beach and some restaurants and shops

Cons:

noisy (only suites rooms in the rear of property are quiet); maintenance starting to slip

2026-02-13 via Nuitee
E
Elif family_with_children tr
8
Cons:

Rezervasyonsuz gece 2 kadın gittik. Bize booking sitesinden çok daha yüksek bir fiyat verdiler. Uygulamadaki fiyatı gösterdik. Otelimiz çok büyük, farklı binalarda ya da farklı katlarda iki ayrı odada kalabilirsiniz, biz size bağlantılı 2 oda veriyoruz, o yüzden fiyat yüksek dediler. O zaman uygulamadan alın dediler. Resepsiyondaki görevlinin yaklaşımı hoş değildi. Bookingden alım yapmaya çalışınca oda fiyatının yükseldiğini, standart oda kalmadığını gördüm. Gece geç saat olduğu için mecburen aldım. Arkadaşa benden sonra bir oda almak isteyince daha düşük fiyat çıktı. Bunun sebebini anlayamadım. Odalarımız bağlantılıydı fakat otel çok büyük olduğundan bi yerden başka bir yere gitmek zor ve zahmetli

2026-02-13 via Nuitee
S
Shirley extended_group au
7
2026-02-13 via Nuitee
C
Cormac couple ie
10
2026-02-13 via Nuitee
E
Elif family_with_children tr
7
2026-02-13 via Nuitee
P
Pepijn couple nl
8
2026-02-13 via Nuitee
A
Ava couple au
8
Very nice
Pros:

Huge, good breakfast and good price

Cons:

Having a room at the front was very loud at night

2026-02-13 via Nuitee
T
Tevfik extended_group tr
9
Pros:

Konum mükemmel,restaurantın 24 saat açık olması güzel.havuz da çok güzel

Cons:

Konum mükemmel,kahvaltı çeşidi çok fakat sıcaklar az.peynir çeşidi yok.

2026-02-13 via Nuitee
C
Chakris couple au
8
Pros:

ห้องกว้างเเละใหญ่ พนักงานเป็นมิตร

2026-02-12 via Nuitee
V
Veikko solo_traveller au
4
Cons:

Loud music until 2am every day.

2026-02-12 via Nuitee
T
townislandcouriers Couples
10
Perfect place to stay
Pros:

All the staff go out of their way to look after you & nothing is too much trouble. Angga, Dewhri & Nujan were amazing.

2026-02-11 via Tripadvisor
J
Jason solo_traveller au
5
Cons:

I had a room near the main street - the noise kept me awake until 1am - the sliding doors have gaps in them and there is def no soundproofing with the glass or sealing around the doors - the sound from traffic and music and traffic warden whistle made me ccheck out the next day and move to a quieter area. I dont think these rooms should be booked out.

2026-02-11 via Nuitee
L
L7534TCchristianh Couples
8
A Haven of Tranquility in a City of Excitement
Pros:

Had a positive stay, although some issues did arise, the staff were very attentive and quickly resolved any issues. Great location, good restaurant and breakfast. I would recommend the Haven to travellers coming to the island and who want to use Seminyak as their base.

2026-02-10 via Tripadvisor
M
Micheal83 couple nl
7
2026-02-10 via Nuitee
B
Brydan solo_traveller au
9
Cons:

Other restaurant for private suites was closed for renovation

2026-02-10 via Nuitee
C
Connector34508923712 Couples
10
Everyone did a great service!
Pros:

I was impressed by the thoughtful touches provided by the housekeeper, Dedek. He made our stay extra special by decorating a birthday towel and preparing a cake upon check-in.

Not to forget the reception team—Vina (if I’m not mistaken), who arranged for our room to be ready earlier and informed me that our room had been upgraded to a suite. Also, Trisna (if I’m not mistaken), who handled my check-out process smoothly. Thank you to everyone for the warm welcome and excellent service!

Just a bit of feedback: the breakfast buffet had variety, but it wasn’t well balanced, as there were too many sweet options. I was expecting rice porridge and soup such as soto, which are usually available at hotels that offer buffet breakfast (there was only egg drop soup, which I didn’t try). Also, cappuccino and café latte were charged extra and not included—only black coffee was available in the hot container. The milk jar was a bit tricky to use, as we needed to open the lid before pouring.

2026-02-09 via Tripadvisor
P
Passport32803717711 Solo travel
10
The Haven Bali Seminyak really set the tone right from the start.
Pros:

The Haven Bali Seminyak started strong with a warm welcome and top-notch Indonesian hospitality.

Big shoutout to Trisgna & Yogi at reception for making check-in effortless, and Gema for personally ushering me to my suite. Solid service, no rush, all class.

Got upgraded to a 1-Bedroom Suite with a huge balcony — perfect for chilling. Mindblown!

10/10 stay. Will definitely be back. Bali always has my heart.

2026-02-09 via Tripadvisor