Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Great service
Excellent location
Cons:
Room quality issues
Poor management response

Categories

Cleanliness
6.96
Several reviews mentioned mold and poor ventilation in rooms.
Service
9.93
Younger staff were polite and respectful, excellent service reported.
Location
9.47
Multiple reviews praised the great location.
Room Quality
6.42
Guests faced issues with room changes and poor conditions.
Amenities
8.95
Amenities were satisfactory based on guest experiences.
Value for Money
7.91
Paid extra for upgrades that did not meet expectations.
Food and Beverage
9.46
Good quality breakfast with variety praised.
Overall Experience
8.93
Mixed feelings, with some good experiences overshadowed by bad.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 01:28

Property Description

Luxurious Accommodation with Prime Location

Elegant Rooms with Balconies: Enjoy natural light and modern amenities in each room, including a tea/coffee maker. Some bathrooms even feature a relaxing bathtub.

Relaxation and Wellness: Indulge in beauty and body treatments at ATMA Spa or stay active at the fitness centre. Unwind by the swimming pool or take advantage of the free shuttle to Seminyak Beach.

Convenience at Your Fingertips: With laundry services, free parking, and a prime location just minutes from Seminyak Beach, THE HAVEN Bali Seminyak Hotel offers the perfect blend of comfort and convenience. Book now for an unforgettable stay!

Important information:

Guest must use a credit card which would directly be charged or pre-authorized during booking. Guests are also required to present the same credit card used upon reservation for verification upon check-in. Failure to produce the credit card may cause the reservation to be canceled without refund.

Debit cards or cards that have debit and credit card functions must not be used.

If the guest who made the booking is not the same as the guest who will check in, hotel will email guests a billing authorization form. Guests are to complete and sign the form before sending it back to hotel together with a copy of the credit card used for booking and their ID.

Please note that bedding type, extra bed, and crib request as well as babysitter service are subject to availability. Extra bed is only available at the suite and villa categories at an extra charge. A maximum of 1 extra bed can be accommodated per room and is inclusive of breakfast.

Breakfast is served based on the standard occupancy for each room type, except for guests booking the room-only option. Additional guests including children will be charged for their breakfast directly at the hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DPS

Location

Guest Reviews

8.5
Based on 3040 reviews
Cleanliness: 6.96
Service: 9.93
Location: 9.47
Room Quality: 6.42
Amenities: 8.95
Value for Money: 7.91
Food and Beverage: 9.46
Overall Experience: 8.93
M
Melanie • extended_group • au
8
2026-09-19 • via Nuitee
C
Cherie • couple • au
8
I would definitely be back. The staff were so lovely and the location was close to everything
Pros:

Location location!

Cons:

Not enough day beds around the pool.

2026-09-19 • via Nuitee
D
Daudzvarde • solo_traveller • gb
5
Needs renovating
Pros:

Location is great, next to shops not far from beach

Cons:

It needs updating, rooms so scruffy shower barely had pressure in it, lucky to get hot water, was not draining properly either, it’s in busy area and windows are not sound proof at all

2026-09-19 • via Nuitee
R
Rosarey • couple • ph
10
Very nice and relaxing! we’ll be back again for sure
Pros:

Clean and Relaxing

Cons:

Nothing

2026-09-18 • via Nuitee
M
Mitchell • extended_group • au
8
Overall it was a good stay, location was perfect and convenient
Pros:

Location was great, the room set up was great for the 3 of us guys, staff were all very nice and willing to help when needed. Visually looks nice.

Cons:

Every time we walk to through the lobby we got heckled by a transport/activities booth set up in the main lobby asking if we need taxi/activities. Everyday for the whole 8 days was too much especially at a hotel. not sure why they are even in the lobby. Pool was on the cold side especially when the sun gets blocked by the surrounding buildings.

2026-09-18 • via Nuitee
E
Elaine • family_with_children • au
10
Pros:

Fantastic place to stay and a great location. Very clean and tidy, all the staff were all friendly and attentive. My daughter had a tattoo and the hotel staff changed her bed to black sheets, which I thought very practical and a nice touch. The breakfast was good and a great choice on the pool side menu. I would definitely stay there again

2026-09-18 • via Nuitee
A
Angela • couple • za
10
Exceptional Honeymoon Experience
Pros:

We really loved the whole experience but the people were the highlight. Everyone was so helpful and friendly, they paid special attention to all our needs. The buffet breakfast every morning was exceptional and the location of the hotel was awesome. Local to everything we needed with local restaurants and bars, markets, the beach, massages and so much more all within a short walking distance. Will definitely be back and would highly recommend.

Cons:

Honestly everything was fantastic :-)

2026-09-18 • via Nuitee
G
Gurshad • couple • au
8
Overall, a pleasant stay with a beautiful property and excellent, friendly drivers. The only area for improvement would
Pros:

I really liked the property overall. The drivers at the front were excellent—very friendly, helpful, professional, and welcoming. Their service was definitely one of the highlights of my stay.

Cons:

One area I feel could be improved is the vegetarian food options. As a vegetarian, I noticed a fish-oil smell in some of the food, and I was surprised to learn that the fries were also cooked in fish oil. It would be wonderful if the hotel could offer more clearly separated vegetarian options and ensure that suitable dishes are prepared without fish oil.

I’m sharing this as constructive feedback, as I believe a little more attention to vegetarian guests would make the dining experience even more enjoyable.

2026-09-18 • via Nuitee
A
Andrew • solo_traveller • au
10
Top of our list for value, quality and breakfast
Pros:

For the price you really can't beat the Haven. We visit 3 or 4 times a year and have stayed in dozens of hotels but the Haven has hit the top spot on our list and is now our go to hotel. It is just as good as hotels costing twice the price.

Rooms are a good size and spotlessly clean. There are choices for all budgets and requirements. Standard rooms, suites, villas and it's quite classy. Bad behaviour isn't tolerated.

Breakfast is definitely better than most with a decent choice including juices, egg bar and real bacon.

Staff are very attentive and will do everything to make your stay a pleasant experience

Pools (there are a few) are never busy and have high quality loungers. There is a very shallow kids pool too.

The hotel is a 100m from Bintang Supermarket and has plenty of shops, laundries, massage places either out the back or front entrance.

The hotel does not suffer from loud clubs / bars or screaming traffic

We are back Next month for our 3rd time this year

Cons:

First time we stayed they served margarine at breakfast which killed the otherwise impressive feast. I am happy to say that after bringing this up they now serve butter. See they listen

If you are staying in the suites (back of the hotel) there is complimentary afternoon tea and cakes. They don't publicise it so if you don't know you can easily miss it. There is also a free buggy again from the back of the hotel that takes you to double six beach and back if you don't fancy the 15 minute walk.. Again it's a little bit secret

2026-09-18 • via Nuitee
M
Melissa • couple • au
8
Excellent value for money
Pros:

The rooms are well appointed and a good size. The check-in staff were lovely. The food is very good.

Cons:

I didn’t appreciate sinthia stalking me at breakfast. I hadn’t even had one mouthful or even one sip of my drink and she demanded me to fill in a review card. She chased me through the Restaurant insisting I fill in a review card before I left and wouldn’t let me take it to my room. I have never experienced anything like it in my life. She approached the table twice more throughout breakfast standing over me insisting I fill in a review card. My friend couldn’t believe it. It was really quite bizarre.

2026-09-18 • via Nuitee
A
Ajay • couple • in
9
Pros:

Breakfast was reasonable.not much change in menu.

2026-09-17 • via Nuitee
J
Jeff • solo_traveller • au
8
Pros:

The staff really makes you feel really welcome they even moved us to another room that was quieter, and the pool area is fantastic it takes about a 15-minute walk to the beach

Cons:

The location is good but is on the main rd, so it is very noisy due to road noise. If I stayed here again, I would ask for a room at the back of the hotel so you don't hear the traffic

2026-09-17 • via Nuitee
C
Chiao Yun Wendy • extended_group • au
7
It was ok, staff are very friendly and helpful.
Pros:

Did not have breakfast at hotel

Cons:

Position of bathroom glass door is facing the bed.

2026-09-17 • via Nuitee
W
Wayne • couple • au
8
2026-09-17 • via Nuitee
S
Soheyla • solo_traveller • us
8
All and all it was ok, staff made it worth staying there.
Pros:

The staff

Cons:

It was in a very busy location and not too clean

2026-09-16 • via Nuitee
I
I Kade Anom • couple • jp
10
また利用したいホテル
Pros:

立地が良く部屋は清潔で、ベッドも寝心地が良かった。
朝食も美味しくスタッフの対応も良かった。
また利用したいと思う。

Cons:

シャワーがレインシャワーのみでハンドシャワーが無かったのが残念。

2026-09-15 • via Nuitee
M
MOHAMED • solo_traveller • fr
10
Pros:

Excellent séjour, personnel très accueillant, chambre spacieuse,nous avons adoré notre séjour, petit dej bon et copieux

Cons:

Rien

2026-09-15 • via Nuitee
M
Mark • extended_group • gb
8
2026-09-15 • via Nuitee
D
Desse • couple • fr
10
2026-09-15 • via Nuitee
B
Brody • solo_traveller • au
10
2026-09-14 • via Nuitee