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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Air conditioning
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24-hour front desk
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Restaurant
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Room service
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Business center
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Heating
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Terrace
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Family rooms
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Garden
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Lift / Elevator
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Laundry
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Luggage storage
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Express check-in/check-out
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Cycling
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Soundproof rooms
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Facilities for disabled guests
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Ironing service
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Meeting/banquet facilities
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Car hire
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Children's playground
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Dry cleaning
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Breakfast in the room
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Packed lunches
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Currency exchange
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Babysitting/child services
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Grocery deliveries
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Wheelchair accessible
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Allergy-free room
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Kid meals
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Snack bar
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ATM/cash machine on site
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Toilet with grab rails
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Kid-friendly buffet
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Wine/champagne
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Airport drop off
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Airport pick up
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Coffee Shop on site
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Fruits
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Strollers
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Smoke alarms
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Property cleaned by professional cleaning companies
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Physical distancing in dining areas
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Key access
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Food delivered to guest room
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Process in place to check health of guests
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Access to health care professionals
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Face masks for guests available
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Walking tours
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Key card access
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Bike tours
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Tour/class on local culture
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Happy hour
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Cooking class
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Property Description
Prime Location in Hanoi's Old Quarter
Located in the heart of Hanoi's Old Quarter, Zephyr Suites Boutique Hotel offers elegant rooms with stunning views of Hoan Kiem Lake. Just steps away from Trang Tien Plaza, our hotel provides a perfect blend of convenience and luxury.
Luxurious Rooms and Exceptional Service
Adorned in a neutral palette, our air-conditioned rooms feature classic dark wood furnishings and modern amenities. Our professional multilingual staff are available 24/7 to cater to your needs, from currency exchange to tour bookings.
Delectable Dining Options and Relaxing Lounge
Indulge in a mix of Italian and Vietnamese cuisine at Zephyr Restaurant, or unwind with snacks and drinks at The Lounge & Café Terrace. With an on-site bar offering a wide selection of beverages, your dining experience is complete.
Book now to experience the perfect blend of comfort and convenience at Zephyr Suites Boutique Hotel.
In the event of an early departure, the property will charge you the full amount for your stay.
Parking is subject to availability due to limited spaces.
When booking half board, please note that drinks are not included.
Guests are required to show a photo identification and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform Zephyr Suites Boutique Hotel in advance of your expected arrival time. You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist.
In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property.
Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19).
Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result.
In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist.
Firework displays will take place at 12:00 midnight on 04 February in front of the hotel. Guests can enjoy the festival from suite rooms or in front of the hotel. Food and beverage are available to order at the hotel.
Airport transfer service is available at a fee. Details are:
- Pick-up service: USD 25 per 4-seater car OR USD 30 per 7-seater car
- Drop-off service: USD 20 per 4-seater car OR USD 25 per 7-seater car.
Guests who wish to utilise this service are required to contact the property to make a reservation at least 24 hours prior to check-in. You may use the contact details provided in your booking confirmation.
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In-house guests are entitled to following benefit:
- Free upgrade to a higher room category (subject to availability)
The offer mentioned above are subject to availability. Full details will be provided upon check-in. Other restrictions may apply.
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Please note that credit card pre-authorisation is required within 3 days prior to arrival to guarantee your booking.
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Smoking is prohibited with the hotel. Designated smoking area is available.
Property Policies
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Internet
WiFi is available in the hotel rooms and is free of charge.
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Parking
No parking available.
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Pets
Pets are not allowed.
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 3 years old stay for free when using an available cot.
Children up to and including 5 years old stay for free when using an existing bed.
Children from 6 years old to 10 years old stay for VND 360,000 per person per night when using an existing bed.
Children from 11 years old to 17 years old stay for VND 500,000 per person per night when using an existing bed.
Children from 6 years old to 11 years old stay for VND 360,000 per person per night when using an available extra bed.
People 12 years old and over stay for VND 600,000 per person per night when using an available extra bed.
Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
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