Karuizawa Prince Hotel West

Hotels
•
Prince Hotels & Resorts
8.4 (3038 reviews)
Karuizawa 1016-87 , Karuizawa , jp

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Children allowed

Facilities

Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious cottages
Scenic environment
Helpful staff
Cons:
Insect issues
Transport confusion
Additional fees for amenities

Categories

Cleanliness
7.81
Some reviews mentioned the cottage was a little dirty and there were insect issues.
Service
9.28
Reception staff went out of their way to help with hospital needs.
Location
8.82
Cottages had a great connection to nature, though transport to hotel facilities was inconvenient.
Room Quality
8.27
Cottages are spacious but some furniture is run down and cleanliness issues raised.
Amenities
8.3
Onsen access is limited and incurs additional fees, which detracts from overall value.
Value for Money
7.76
Some guests felt the extra charges for amenities were unjustified given the cottage price.
Food and Beverage
8.31
Onsen facilities are charged separately, which might not meet expectations for value.
Overall Experience
8.68
The overall experience was enjoyable despite some cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:09

Property Description

Luxurious Dining Options and Shopping Experience

Indulge in a culinary journey with 3 dining options and explore a vast shopping mall with 240 shops, all within the premises of Karuizawa Prince Hotel.

Relaxation and Recreational Activities

Unwind in hot-spring・open-air baths, enjoy a spa treatment, and partake in various activities such as tennis, skiing, and snowboarding during the winter season. The hotel also offers bicycle and ski equipment rentals for your convenience.

Comfortable Accommodations and Convenient Location

Choose from air-conditioned rooms with free WiFi in the West Building or opt for a cozy cottage. With JR Karuizawa Train Station just a 5-minute drive away and complimentary shuttle service, convenience is at your doorstep.

Book now for an unforgettable stay at Karuizawa Prince Hotel!

Important information:

Please note that MOMIJI HOT-SORING (West Hot Springs) will only be available to guests staying at Karuizawa Prince Hotel West Twin Room, The Prince Karuizawa and The Prince Villa Karuizawa. Please contact the property directly for more details. Karuizawa Prince Hotel West Cottage guests may use MOMIJI HOT-SORING for an additional fee.

Opening Hours: 17:00 - 20:30; last order is at 20:30
*Opening Hours are subject to change without prior notice and change depending on the season. Restaurants may also be temporarily closed due to events or renovations.

Please note that traffic or public transportation may be disrupted by heavy snow. Please check weather conditions beforehand.

Please make sure to book a room for the right occupancy.

Please note that meals for children using existing beds are available at an extra charge.

Free WiFi is only available in the Twin Room, and in the lobby for guests staying in the cottages around the West Building.

Shuttle service is provided to guests staying in cottages.

Cottages are equipped with fans and do not come with air conditioning facilities.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in and additional fees may apply.

Pets are not allowed.
Please note if you wish to stay with your pet, be sure to make a reservation from the official website, instead of booking from any external third part websitesGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.4
Based on 3038 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.68
Y
Yuchin • family_with_children • tw
9
2026-02-14 • via Nuitee
Y
Yi Jung • family_with_children • tw
8
親子旅遊最佳首選，滿足大人到小孩的需求，都能玩的開心，
Pros:

房間舒適，溫泉很棒，飯店的設施豐富，不用擔心交通

Cons:

好大啊！

2026-02-12 • via Nuitee
C
Chung Kai • family_with_children • tw
9
2026-02-12 • via Nuitee
K
KAI SHUN • extended_group • tw
10
很棒
Pros:

房間整體及服務

Cons:

沒有

2026-02-12 • via Nuitee
H
HSU • extended_group • tw
9
2026-02-12 • via Nuitee
H
HUA LUN • family_with_children • tw
8
2026-02-11 • via Nuitee
Y
Yi Ping • family_with_children • tw
9
2026-02-11 • via Nuitee
T
TUNG • family_with_children • tw
10
Pros:

小木屋住宿適合多人家庭，分邊的兩間房間可以不互相打擾，是非常棒的配置，鄰近雪場，方便玩雪

Cons:

房內電話聯絡大廳櫃檯只有日文語音，沒有其他語言，且線路太少，無法即時聯繫，蠻不方便的。

2026-02-09 • via Nuitee
W
Wen Che • extended_group • tw
10
2026-02-09 • via Nuitee
秋月 • family_with_children • tw
10
2026-02-08 • via Nuitee
Y
YaWen • family_with_children • tw
9
Pros:

與上次居住東館的小木屋房型一樣，但若要滑雪的話，應該選擇東館會近一點，整體來說是很放鬆悠閒的渡假空間

2026-02-08 • via Nuitee
玉蟬 • family_with_children • tw
5
接駁👎設備 👎 住那整天浪費時間
Pros:

住小木屋 開門就能看到雪

Cons:

飯店 接駁車等超久 從outlet回飯店 要等1小時 超浪費時間 以後絕對不會住這家 而且飯店的小木屋設備老舊 床不好睡

2026-02-08 • via Nuitee
I
I CHIEH • extended_group • tw
9
2026-02-08 • via Nuitee
L
Les • extended_group • au
10
Happy
Pros:

Massive

Cons:

Nothing

2026-01-31 • via Nuitee
C
Chieh Hsuan • extended_group • tw
9
2026-01-31 • via Nuitee
C
Chia-chi • family_with_children • tw
10
2026-01-31 • via Nuitee
C
Chia-chi • family_with_children • tw
10
2026-01-31 • via Nuitee
J
Jill • family_with_children • au
9
Karuizawa trip from perth
Pros:

Our cottage is very spacious and rooms are all en suite. The west main lobby is Very close just 2mins walk to shopping plaza. Free 15 minutely shuttle bus. Very clean and friendly staff.

Cons:

I think the wait for shuttle bus to the ski resort is a bit longer(30mins) for us esp when you have kids who gets easily bored. It would be nice if the cottage will have microwave and a welcome bottled water drinks.

2026-01-31 • via Nuitee
T
Takashi • couple • jp
10
Pros:

素晴らしい景観を眺めながらの露天ぶろとその入浴後家内と待ち合わせの時間に飲む冷えた軽井沢地ビールに癒される。桃李の中華ディナーコース料理は大人だからわかる上品過ぎる絶品の数々で心を潤すひと時を過ごさせてくれた。三種歴代紹興酒のみ比べセットは料理を引き立てる楽しい趣向で合わせ技必須のお酒メニュー。ホールスタッフのきめ細かな所作とひと言ひと言が席を予約してよかったと心を温めてくれる。ランチビュッフェは和洋中ひとつひとつの料理にひとりひとりの作り手の気持ちが伝わってくる繊細さを感じる。ここで食とホスピタリティに外れはない。

Cons:

特になし。

2026-01-31 • via Nuitee
K
Kant • family_with_children • th
8
2026-01-30 • via Nuitee