Karuizawa Prince Hotel West

Hotels
•
Prince Hotels & Resorts
8.4 (3159 reviews)
Karuizawa 1016-87 , Karuizawa , jp

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Children allowed

Facilities

Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
See all facilities

Review Highlights

Pros:
Spacious cottages
Scenic environment
Helpful staff
Cons:
Insect issues
Transport confusion
Additional fees for amenities

Categories

Cleanliness
7.81
Some reviews mentioned the cottage was a little dirty and there were insect issues.
Service
9.28
Reception staff went out of their way to help with hospital needs.
Location
8.82
Cottages had a great connection to nature, though transport to hotel facilities was inconvenient.
Room Quality
8.27
Cottages are spacious but some furniture is run down and cleanliness issues raised.
Amenities
8.3
Onsen access is limited and incurs additional fees, which detracts from overall value.
Value for Money
7.76
Some guests felt the extra charges for amenities were unjustified given the cottage price.
Food and Beverage
8.31
Onsen facilities are charged separately, which might not meet expectations for value.
Overall Experience
8.68
The overall experience was enjoyable despite some cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:09

Property Description

Luxurious Dining Options and Shopping Experience

Indulge in a culinary journey with 3 dining options and explore a vast shopping mall with 240 shops, all within the premises of Karuizawa Prince Hotel.

Relaxation and Recreational Activities

Unwind in hot-spring・open-air baths, enjoy a spa treatment, and partake in various activities such as tennis, skiing, and snowboarding during the winter season. The hotel also offers bicycle and ski equipment rentals for your convenience.

Comfortable Accommodations and Convenient Location

Choose from air-conditioned rooms with free WiFi in the West Building or opt for a cozy cottage. With JR Karuizawa Train Station just a 5-minute drive away and complimentary shuttle service, convenience is at your doorstep.

Book now for an unforgettable stay at Karuizawa Prince Hotel!

Important information:

Please note that MOMIJI HOT-SORING (West Hot Springs) will only be available to guests staying at Karuizawa Prince Hotel West Twin Room, The Prince Karuizawa and The Prince Villa Karuizawa. Please contact the property directly for more details. Karuizawa Prince Hotel West Cottage guests may use MOMIJI HOT-SORING for an additional fee.

Opening Hours: 17:00 - 20:30; last order is at 20:30
*Opening Hours are subject to change without prior notice and change depending on the season. Restaurants may also be temporarily closed due to events or renovations.

Please note that traffic or public transportation may be disrupted by heavy snow. Please check weather conditions beforehand.

Please make sure to book a room for the right occupancy.

Please note that meals for children using existing beds are available at an extra charge.

Free WiFi is only available in the Twin Room, and in the lobby for guests staying in the cottages around the West Building.

Shuttle service is provided to guests staying in cottages.

Cottages are equipped with fans and do not come with air conditioning facilities.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in and additional fees may apply.

Pets are not allowed.
Please note if you wish to stay with your pet, be sure to make a reservation from the official website, instead of booking from any external third part websitesGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.4
Based on 3159 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.68
敷野 • extended_group • jp
10
2026-05-16 • via Nuitee
W
Wai Man • couple • hk
8
A comfortable hotel situated in good natural environment, but food expensive!
Pros:

Our room (Standard Twin) was of good size and was very clean. The hotel sits in a beautiful natural environment. We loved the big, clean onsen bath though it’s a bit a long walk from our room (good warm-up exercise before the bath 😅). Staff were quite okay with some speaking reasonable English.

Cons:

The restaurants were VERY expensive, both breakfast and à la carte dinner. And quality was not worth the price. Fortunately we had a car and tried some other restaurants in town.

2026-05-15 • via Nuitee
O
Oota • extended_group • jp
10
またきたい
Pros:

環境がよい。料理が美味しい

Cons:

ない

2026-05-15 • via Nuitee
M
Man Yi • extended_group • hk
8
2026-05-13 • via Nuitee
崇平 • extended_group • tw
8
2026-05-12 • via Nuitee
K
kojiro • extended_group • jp
10
2026-05-12 • via Nuitee
崇平 • couple • tw
8
Pros:

房間整理乾淨，住宿很滿意。

2026-05-12 • via Nuitee
育 • family_with_children • jp
10
贅沢旅
Pros:

綺麗で過ごしやすい！

Cons:

良くない点は無いです！

2026-05-10 • via Nuitee
T
Takao • solo_traveller • jp
7
Pros:

周りが自然に囲まれており景色がよいことと、お風呂とサウナが最高だった。

Cons:

周辺の客室の声や物音がかなり聞こえた。

2026-05-09 • via Nuitee
吳 • solo_traveller • tw
10
Pros:

景色超棒
接駁車便利

2026-05-09 • via Nuitee
珮婕 • extended_group • tw
8
同上
Pros:

有接駁車很便利

Cons:

身為自由行者住小木屋要出入太浪費時間、但如果是來渡假是非常悠閒、值得推薦

2026-05-09 • via Nuitee
S
Shigeru • couple • jp
10
2026-05-08 • via Nuitee
J
Jiayao • family_with_children • cn
10
2026-05-07 • via Nuitee
C
Chenghsiang • couple • tw
10
2026-05-06 • via Nuitee
ＹＯＳＨＩＨＩＲＯ • family_with_children • jp
9
スタッフさんが素晴らしかった
Pros:

朝食が種類豊富&美味しかった。スタッフさんが皆さん親切で感じも良かった。

2026-05-06 • via Nuitee
I
ICHIRO • family_with_children • jp
10
Pros:

スタッフの教育が素晴らしい

Cons:

枕に髪の毛が残っていた

2026-05-05 • via Nuitee
K
KAINAN • couple • sg
10
2026-05-05 • via Nuitee
H
Hikari • family_with_children • jp
1
最悪です。
Pros:

立地は最高でした。

Cons:

大浴場が有料なのは知っていましたが.19時までとは知らなかった。部屋に「カマドウマ」大きなコウロギのような虫が、たくさんいました。まどのホコリ、虫の死骸、浴室のカビが気になりました。

2026-05-05 • via Nuitee
T
Tisipamis • solo_traveller • th
8
2026-05-03 • via Nuitee
O
Oatta72 • solo_traveller • th
8
Pros:

Nice lovely warm cottage in the forest.

Cons:

Too far to walk from the hotel parking lot to my cottage in total darkness. Luckily I have my own 3000 lumens flash light.

2026-05-03 • via Nuitee