Karuizawa Prince Hotel West

Hotels
•
Prince Hotels & Resorts
8.4 (3038 reviews)
Karuizawa 1016-87 , Karuizawa , jp

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Children allowed

Facilities

Free beach shuttle
Clubhouse
Fitness facilities (surcharge)
Non-smoking rooms
Restaurant
Family rooms
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Spacious cottages
Scenic environment
Helpful staff
Cons:
Insect issues
Transport confusion
Additional fees for amenities

Categories

Cleanliness
7.81
Some reviews mentioned the cottage was a little dirty and there were insect issues.
Service
9.28
Reception staff went out of their way to help with hospital needs.
Location
8.82
Cottages had a great connection to nature, though transport to hotel facilities was inconvenient.
Room Quality
8.27
Cottages are spacious but some furniture is run down and cleanliness issues raised.
Amenities
8.3
Onsen access is limited and incurs additional fees, which detracts from overall value.
Value for Money
7.76
Some guests felt the extra charges for amenities were unjustified given the cottage price.
Food and Beverage
8.31
Onsen facilities are charged separately, which might not meet expectations for value.
Overall Experience
8.68
The overall experience was enjoyable despite some cleanliness and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 09:09

Property Description

Luxurious Dining Options and Shopping Experience

Indulge in a culinary journey with 3 dining options and explore a vast shopping mall with 240 shops, all within the premises of Karuizawa Prince Hotel.

Relaxation and Recreational Activities

Unwind in hot-spring・open-air baths, enjoy a spa treatment, and partake in various activities such as tennis, skiing, and snowboarding during the winter season. The hotel also offers bicycle and ski equipment rentals for your convenience.

Comfortable Accommodations and Convenient Location

Choose from air-conditioned rooms with free WiFi in the West Building or opt for a cozy cottage. With JR Karuizawa Train Station just a 5-minute drive away and complimentary shuttle service, convenience is at your doorstep.

Book now for an unforgettable stay at Karuizawa Prince Hotel!

Important information:

Please note that MOMIJI HOT-SORING (West Hot Springs) will only be available to guests staying at Karuizawa Prince Hotel West Twin Room, The Prince Karuizawa and The Prince Villa Karuizawa. Please contact the property directly for more details. Karuizawa Prince Hotel West Cottage guests may use MOMIJI HOT-SORING for an additional fee.

Opening Hours: 17:00 - 20:30; last order is at 20:30
*Opening Hours are subject to change without prior notice and change depending on the season. Restaurants may also be temporarily closed due to events or renovations.

Please note that traffic or public transportation may be disrupted by heavy snow. Please check weather conditions beforehand.

Please make sure to book a room for the right occupancy.

Please note that meals for children using existing beds are available at an extra charge.

Free WiFi is only available in the Twin Room, and in the lobby for guests staying in the cottages around the West Building.

Shuttle service is provided to guests staying in cottages.

Cottages are equipped with fans and do not come with air conditioning facilities.

Please note that all special requests cannot be guaranteed and are subject to availability upon check-in and additional fees may apply.

Pets are not allowed.
Please note if you wish to stay with your pet, be sure to make a reservation from the official website, instead of booking from any external third part websitesGuests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests must check in by 20:00 to eat dinner at this property. Guests checking in after this time may not be served dinner, and no refund will be given.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: HND

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs JPY 1000 per day.

Location

Guest Reviews

8.4
Based on 3038 reviews
Cleanliness: 7.81
Service: 9.28
Location: 8.82
Room Quality: 8.27
Amenities: 8.3
Value for Money: 7.76
Food and Beverage: 8.31
Overall Experience: 8.68
長曽我部万里 • extended_group • jp
9
快適でした。
Pros:

ロケーションが良くコテージの前が広々しているので気持ち良い。床暖房でとても暖かかったです。

Cons:

オーブンがあれば良かったかなと思います．

2026-03-07 • via Nuitee
P
Pongsak • family_with_children • th
9
Pros:

Spotless clean and neat.

Cons:

No English labels on shampoo or body wash. Once you are soaking wet, not convenient to google translate.

2026-03-06 • via Nuitee
Y
Yuan Cheng • family_with_children • tw
9
2026-03-06 • via Nuitee
中田 • family_with_children • jp
7
2026-03-06 • via Nuitee
N
Nathan • family_with_children • us
8
Really nice resort
Pros:

Big resort!
Snow area is right outside of the hotel and they have rental equipment to use.
Familymart inside the hotel.
Lots of amenities, a hot spring, gym, and snow park for kids.

Cons:

A little far from the station, the rooms are kinda old but it’s expected feels like 90s area vibes.

2026-03-06 • via Nuitee
P
Panyakaew • solo_traveller • th
10
Pros:

Good for family with small kids

2026-03-05 • via Nuitee
A
Ayako • family_with_children • jp
2
2026-03-05 • via Nuitee
T
Timo • family_with_children • us
9
Nice trip with my daughter.
Pros:

The beds and pillows were nice. Firm pillows and the bed was not too hard or too soft.
Location was excellent. You could actually walk to the resort from the station.
The ski rental is connected to the hotel and you can ski from there to the lifts.
Excellent location.
Wonderful outside bath as well. Was magical sitting in the hot springs outside while is snowed.

Cons:

Noting really.

2026-03-05 • via Nuitee
T
TzuHan • family_with_children • tw
10
2026-03-03 • via Nuitee
C
CHUN FU • family_with_children • tw
10
2026-03-03 • via Nuitee
美鳳 • family_with_children • tw
7
Cons:

此價位沒含早餐、房間小且check in櫃檯人員沒有熱忱

2026-03-02 • via Nuitee
S
Sasaoka • family_with_children • jp
10
神立地
Pros:

トイレがとても綺麗なところ、ショッピングセンターやスノーパークから近いところ、チェックアウト後も荷物を預かってくれたところ

Cons:

特にない。強いて言うなら部屋にココア系の甘いのみものが欲しかった。

2026-02-28 • via Nuitee
L
Luis Andres • solo_traveller • ph
9
2026-02-28 • via Nuitee
Y
YANTING • family_with_children • tw
9
2026-02-28 • via Nuitee
Y
Ya-Hui • family_with_children • tw
10
飯店有接駁車，不論是到滑雪場、車站、購物中心都很方便，房間寬敞舒適，溫泉也很棒
2026-02-27 • via Nuitee
T
tsuihua • family_with_children • tw
9
2026-02-27 • via Nuitee
D
Diana • family_with_children • us
10
A great place for the whole family.
Pros:

The quietness and the huge area of the hotel. Closed to ski lifts, shopping and shuttle services.

Cons:

There was no microwave in the wooden cabins.

2026-02-26 • via Nuitee
C
Chen • family_with_children • tw
7
Relax
Pros:

Warm

Cons:

A bit old

2026-02-25 • via Nuitee
M
madoka • solo_traveller • jp
8
2026-02-24 • via Nuitee
H
HANCHIH • family_with_children • tw
10
We will come back next time!
Pros:

Very warm and cozy cottage!

Cons:

No

2026-02-24 • via Nuitee