Free
Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Great pool and views
Tasty food options
Cons:
Noise issues
Inattentive service

Categories

Cleanliness
7.29
Some complain about the overall cleanliness and odor, indicating a need for improvement.
Service
7.76
Mixed reviews; while some staff were helpful, there were significant issues reported with reception service.
Location
8.8
Conveniently located near transport options and popular areas.
Room Quality
7.25
Rooms are small and dated with noise issues, but some had a pleasant view.
Amenities
8.28
Good amenities like the pool and shuttle service, though some areas could improve.
Value for Money
7.74
Mixed feelings; guests feel the price may not match the comfort level.
Food and Beverage
8.79
Generally positive feedback on meals, diverse choices, and accommodating to dietary needs.
Overall Experience
7.26
Overall pleasant stay despite significant noise and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:17

Property Description

Luxurious Accommodation with Stunning Views
The 4-star Grand Hotel Moon Valley offers a picturesque setting surrounded by a botanic park, boasting a sun terrace and outdoor pool with Bay of Naples views. Enjoy free Wi-Fi in rooms with sea or mountain views, and take advantage of the available garage.

Convenient Location and Transportation
Originally established in 1950, the hotel is conveniently situated in Seiano di Vico Equense, near transportation options like the Circumvesuviana station and a bus stop, providing easy access to Sorrento just 8 km away.

Delectable Dining and Scenic Vistas
Indulge in Mediterranean cuisine at the hotel's restaurant and savor breakfast daily. Some rooms even offer breathtaking sights of the Gulf of Naples with Mount Vesuvius or the charming I Lattari and Faito Hills.

Experience luxury and breathtaking views at Grand Hotel Moon Valley. Book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 207 reviews
Cleanliness: 7.29
Service: 7.76
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 7.26
A
Alma • family_with_children • lt
8
Pros:

Kambarys buvo nedidelis, bet švarus, tvarkingas. Vieta patogi, netoli traukinių stotelė. Galima pėsčiomis nueiti iki paplūdimio.

Cons:

Pusryčiams patiekalų pasirinkimas nėra gausus ir visada vienodas.

2026-07-01 • via Nuitee
P
Primiceri • solo_traveller • it
10
2026-06-29 • via Nuitee
R
Roberto Eliseo • solo_traveller • it
8
Bene ma non benissimo
Pros:

La struttura è in una posizione molto panoramica ed è ben organizzata.
Il personale è molto gentile e professionale
Molto piacevole la piscina e il ristorante

Cons:

La stanza ricavata in una dépendance, male arresta e prima di finestra (dotata solo di porta finestra)
Il bagno aveva il lavandino danneggiato e la porta in una serratura mal funzionante
L' hotel è posizionato su una brutta curva molto trafficata

2026-06-29 • via Nuitee
D
David • family_with_children • us
10
2026-06-29 • via Nuitee
F
Francesco • family_with_children • it
10
2026-06-29 • via Nuitee
R
Rosa • couple • it
10
2026-06-28 • via Nuitee
V
Valerio M' • couple • it
8
2026-06-22 • via Nuitee
M
milena • couple • it
9
Vacanza meravigliosa
Pros:

Ci siamo stati per la seconda volta... e abbiamo prenotato per fine agosto.
C'era un evento organizzato dallo Chef Gennaro Esposito e noi abbiamo apprezzato tutto!
Complimenti per le iniziative che promuovono il territorio

2026-06-17 • via Nuitee
A
Antonio • couple • it
7
2026-06-16 • via Nuitee
M
Marina • couple • it
8
2026-06-14 • via Nuitee
H
HowieBryans • Couples • Belfast, Northern Ireland
10
Just fantastic
Pros:

This is our 8th time at Moonvalley and again it was fantastic! A big thank you to everyone at the hotel especially Marianna, Salvatore, Elia, Luigi,Tiziana and Memo.
The hotel is spotless, the pool area is one of the best. Food is very good and the service is great. Marianna is very professional in everything she does as the restaurant manager and Salvatore runs the bar with great expertise, the best.
A great location and the views are beautiful.
Bar De Simone is just a short walk from the hotel , great place.
Thank you all so much and we will see you again very soon! Salute

2026-06-11 • via Tripadvisor
M
Maria • couple • it
6
2026-06-02 • via Nuitee
P
Pasquale • solo_traveller • it
9
2026-06-01 • via Nuitee
P
Pasquale • solo_traveller • it
9
Pros:

Cortesia dello staff

Cons:

Colazione

2026-06-01 • via Nuitee
G
Guidone • couple • it
4
2026-05-31 • via Nuitee
K
Kellie • extended_group • ie
10
Location great on the train line
Pros:

Staff very nice and helpful very clean

Cons:

The pool is big

2026-05-27 • via Nuitee
G
GMuggle • Family
4
Wouldn't stay here again.
Pros:

We recently stayed at Grand Hotel Moon Valley in Vico Equense and overall had a mixed experience. The location was very convenient, only around a 10-minute walk to the train station, making it easy to explore the surrounding areas. The views from the pool area were absolutely stunning and definitely one of the highlights of the hotel. Our room was clean throughout the stay, and the cleaning staff were always lovely, keeping everything tidy and restocking towels and toiletries daily. The evening bartender was also very friendly and welcoming.

However, there were several things that let the hotel down for us. Unfortunately, the reception staff rarely seemed welcoming and often looked unhappy to see guests. Some of the waiting staff also came across this way. Check-in felt rushed, with information quickly given to us without much explanation, and we were asked to hand over our passports for around 30 minutes. We were uncomfortable with this as we’ve never experienced this at other hotels abroad, and when we returned after half an hour, we were then told it would be another 15 minutes.

The room itself felt quite outdated for a 4-star hotel. We had paid for a garden view room, although from our balcony you could barely see the garden. The hotel also advertised a minibar and kettle, but the fridge was empty on arrival and there were no tea or coffee facilities provided.

The pool area was beautiful visually, but the water was absolutely freezing, meaning we barely used it during the holiday. Most days the area was empty apart from the occasional seagulls using it as a bath in the evenings.

Breakfast had a decent selection, but if you didn’t arrive early, much of the food wasn’t replenished. The hot food such as scrambled eggs, bacon, sausages and boiled eggs was often either gone or cold later in the morning.

Bar service could also have been better. Even on quiet evenings when we were the only people sitting on the decking area, there was no table service available. We also found the atmosphere around the hotel quite lacking as there was never any music playing around the pool, restaurant or bar areas, which made the hotel feel very quiet and a little lifeless.

We only ate dinner in the hotel once as it wasn’t really to our taste. We ended up trying local restaurants instead and found Sapori to be our favourite restaurant of the whole holiday for both food and service.

Overall, the hotel has some great qualities including the views, location and housekeeping staff, but the customer service and some of the facilities did not quite meet our expectations for a 4-star stay.

2026-05-23 • via Tripadvisor
W
Wesley • couple • nl
7
Prima hotel!
Pros:

Gratis parkeren
Lift aanwezig
Hotelkamer was groot met balkon
Genoeg stopcontacten aanwezig
Ontbijt was perfect

2026-05-15 • via Nuitee
P
paullG1940ME • Couples
10
Great Hotel.
Pros:

We loved our hotel, Grand Hotel Moon Valley. Has to be the most beautiful swimming pool in Europe. We was lucky as went off season and there was literally no one at the pool so no fighting over loungers. There is also a very shallow paddling pool for the kids. Lots of loungers and huge sun umbrellas if it gets too much.
Food was lovely and that's from someone who is fussy about his food. Beware, if you order a pizza for starters... it's huge.
Railway station is just 10-15 mins walk down the hill. They use a "Tap On" "Tap Off" (might have been "Tap Out") system so you just scan your debit card and then the other end just scan it again. IF you go to Vico Equense, when you arrive don't go through the turnstiles, go through the main building where the "Tap Off" machines are, if you don't "Tap Off" you'll get charged the full fare rather than just over a euro.
Not a lot in Vico Equense but there are nice bars and restaurants and you can walk down to a small park with lovely views across the Mount Vesuvius. There are also a few very nice ice cream shops especially "Gelateria Gabriele". One day we walked back from Vico Equense to Grand Hotel Moon Valley from the small park and it was easy, took about 30-40 mins.
Just across the road and down a bit from the Grand Hotel is a shop and at the back they sell bottled water, fizzy drinks, biscuits, chocolate etc and they also have amazing cheeses and serve food too although we never got a chance to eat there. Further down the road is a pizza restaurant and a bar.
Staff at Moon Valley were very friendly and helpful, at reception and dining.

2026-05-12 • via Tripadvisor
P
Peter • extended_group • at
4
Pros:

Es war sauber. Nettes Personal

Cons:

Altes Hotel das eine Überholung bräuchte. Zimmer alt, abgewohnt, hellhörig
Frühstück nicht einem 4 Sterne Hotel entsprechend

2026-05-12 • via Nuitee