Free
Children allowed
Pets allowed

Facilities

Free beach shuttle
Offsite parking discounted rates available
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Great pool and views
Tasty food options
Cons:
Noise issues
Inattentive service

Categories

Cleanliness
7.29
Some complain about the overall cleanliness and odor, indicating a need for improvement.
Service
7.76
Mixed reviews; while some staff were helpful, there were significant issues reported with reception service.
Location
8.8
Conveniently located near transport options and popular areas.
Room Quality
7.25
Rooms are small and dated with noise issues, but some had a pleasant view.
Amenities
8.28
Good amenities like the pool and shuttle service, though some areas could improve.
Value for Money
7.74
Mixed feelings; guests feel the price may not match the comfort level.
Food and Beverage
8.79
Generally positive feedback on meals, diverse choices, and accommodating to dietary needs.
Overall Experience
7.26
Overall pleasant stay despite significant noise and service issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 13:17

Property Description

Luxurious Accommodation with Stunning Views
The 4-star Grand Hotel Moon Valley offers a picturesque setting surrounded by a botanic park, boasting a sun terrace and outdoor pool with Bay of Naples views. Enjoy free Wi-Fi in rooms with sea or mountain views, and take advantage of the available garage.

Convenient Location and Transportation
Originally established in 1950, the hotel is conveniently situated in Seiano di Vico Equense, near transportation options like the Circumvesuviana station and a bus stop, providing easy access to Sorrento just 8 km away.

Delectable Dining and Scenic Vistas
Indulge in Mediterranean cuisine at the hotel's restaurant and savor breakfast daily. Some rooms even offer breathtaking sights of the Gulf of Naples with Mount Vesuvius or the charming I Lattari and Faito Hills.

Experience luxury and breathtaking views at Grand Hotel Moon Valley. Book your stay now!

Important information:

Swimming pool: Closed from Fri, Oct 31, 2025 until Sun, Apr 12, 2026

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: NAP

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People 12 years old and over stay for € 30 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

7.9
Based on 182 reviews
Cleanliness: 7.29
Service: 7.76
Location: 8.8
Room Quality: 7.25
Amenities: 8.28
Value for Money: 7.74
Food and Beverage: 8.79
Overall Experience: 7.26
C
catello • couple • us
3
Will never return.
Pros:

The view and location

Cons:

Origination was poor. Could not control temperature in the room. The solution from the manager was to open the balcony door. It was very hot because they control the temperature and had the heat on. Also, the price for 1 plate of rice with olive oil was 25 euro

2026-04-07 • via Nuitee
F
Federica • family_with_children • it
8
2026-04-07 • via Nuitee
A
Andrea • family_with_children • it
10
Soggiorno bellissimo
Pros:

Devo dire che siamo rimasti molto soddisfatti di tutto. A partire dalla camera pulitissima, la vista mare da incanto. L albergo in generale è ben tenuto, la zona relax piscina è bellissima con una vista mozzafiato. Il personale sempre molto educato e disponibili alle richieste. La colazione è molto ricca, si va dai vari dolci , al salato, ce n’è per tutti i gusti.

2026-04-05 • via Nuitee
D
Davit • family_with_children • am
10
Pros:

The view from the balcony, from the restaurant was fabulous. And the food for breakfast was very good!

Cons:

Maybe some furniture needs some renovation, and the pillows were not so comfy, but that's more personal I think.

2026-03-31 • via Nuitee
A
ALEX260381 • family_with_children • it
5
Ideale per 1 notte
Pros:

Posizione

Cons:

Camera e servizi in generale ( tv non funzionante, porta difettosa e camera piccolissima per 3 persone)

2026-03-30 • via Nuitee
C
Cerquetti • family_with_children • it
9
Pros:

La gentilezza di Umberto e Mimmo e la simpatia del barista (non so il nome purtroppo)

2026-03-29 • via Nuitee
H
Helga • family_with_children • it
8
Pros:

Super freundliches Personal,
leicht erreichbar mit Auto oder Zug

Cons:

Hellhõrige Zimmer, man hörte alles vom Nachbarzimmer und den Strassenverkehr

2026-03-15 • via Nuitee
P
PASQUALE • couple • it
8
2026-01-19 • via Nuitee
G
Gennaro • family_with_children • it
10
2026-01-19 • via Nuitee
C
cristina • extended_group • br
5
Para uma emergência ok passar a noite lá, mas para férias, não voltaria.
Pros:

Estacionamento, mas com poucas vagas.
Vista ok.

Cons:

O quarto cheira a cloro. Cama não era boa. Café da manhã em salão muito barulhento.
Hotel que recebe excursões, não me agradou.
Atendentes ruins, não mostraram simpatia , serviço ruim.

2026-01-19 • via Nuitee
S
Stefania • family_with_children • it
10
Cordialità e pulizia
Pros:

Accoglienza e cortesia

Cons:

Niente. Tutto perfetto

2025-11-02 • via Nuitee
R
RedVon67 • Solo travel
10
Lovely hotel with the best pool view EVER!
Pros:

Happy to report that the negative reviews I had read about this hotel bore no relation to my stay there.
Firstly, the pool is amazing and the views are truly stunning. The meals were all really tasty. As a fussy eater, I was a little worried - i don't eat any fish or creamy sauces - and I ate everything on offer! Always three choices for main & starter and you could always ask for something else and they would do theur best. I never received a cold meal!
The only little niggle was my room. The single room was tiny. I mean REALLY minute and it had a wonky bed. But after speaking to the lovely guy on reception, he moved me to a double room with garden view the next day.
The shuttle minibus was excellent. Took you into Sorrento or Vico Equense daily.
All in all, I highly recommend this lovely hotel.

2025-10-21 • via Tripadvisor
A
angelini • couple • it
8
2025-10-20 • via Nuitee
M
Matthew • family_with_children • ie
10
2025-10-18 • via Nuitee
G
ginNjuice • Family
4
Impossible to get a good sleep
Pros:

While there are a few good things about the hotel, the fact that it’s near impossible to get a good night’s sleep here really ruined the holiday for me and my family, as we spent the whole time exhausted. You can hear absolutely every movement in the rooms above, below and next to you, if they watch the TV at midnight or 6am, so do you! Lots of guests need to get up early for flights or excursions, so from 6am each day, all you can hear in your room is furniture being dragged over the floor above you, the TV on next door, people slamming doors (all the wardrobe doors slam noisily as they are old and clumsy, plus the bathroom doors are stiff old sliding doors that screech). We had earplugs but they did nothing as it’s so close and so loud. Go to bed early you say! Yep, we tried that, but the hotel rents out its outside area to events that blast loud music towards the hotel rooms from massive speakers until about 1am. Just absolutely bizarre. When you mention any of this to reception, you are scowled at, laughed at, at one point the man on reception told me ‘it’s not us that’s the problem, it’s the other guests!’ and I was dismissed.
The pool area is lovely and not too packed. Rooms are small, dated and noisy but the view is amazing from the weird balcony. Proximity to the train station is great if you want to travel around, which we enjoyed doing.

2025-10-07 • via Tripadvisor
S
Salvato • family_with_children • it
8
2025-10-06 • via Nuitee
J
Josie • family_with_children • ca
4
Our expectations were much higher than what we received.
Pros:

The pool, the view, bar service, and cleaning staff was nice. Room was clean.

Cons:

Front desk staff was good except for the tall guy who sits on the left. He was very rude and loud and we didn't get our welcome drink when we arrived. He looked busy and frustrated every time we walked by. He was very unapproachable so we tried to avoid him and wait for someone else to be at the desk. Asked him to compensate us for not being able to sleep the first three days and he said no! No explanation at all. We booked 4 rooms for an entire week and no one slept for three days so it was difficult to enjoy our time during the day. We did not get quiet rooms like requested. We should have been advised beforehand that there were birthday parties until 12:30 and fireworks. Breakfast was not good and the exact same every single morning. We stayed for a week so near the end we couldn't even eat it anymore. Fruit was not fresh so we purchased our own fruit at the store down the road, eggs were cold and watery and what's with hot dogs for breakfast? Pastries could have been much better especially for Italy. Breakfast layout could have been better, we were always going from one side to the other side to get what we needed. For example why is the cold milk not with the cereal? All the other resorts we stayed at the breakfast was amazing!

Closet door needs to be fixed in Room 319.
TV was small compared to other places and in a bad spot.
The entire resort could use some updating.
Towels we received for the week by the pool were old and ruff to lay on, time for some new soft ones.

This was a family trip that we have been saving up for for a long time, so very disappointed!!!

2025-10-02 • via Nuitee
W
Wilson • extended_group • ie
7
2025-09-15 • via Nuitee
F
Francesco • family_with_children • it
9
2025-09-13 • via Nuitee
8
83alant • Couples
10
Great Hotel
Pros:

Friendly staff, helpful. Clean. Not the modern of hotels. Pool, very good. I went 1/2 board and breakfast and dinner lovely.
Convenient to the local train station taking you to Naples, Sorrento or Vico Equence.
Air in room, worked perfectly.
I've seen some reviews here and all I say is make your own mind up. For me, it was great.

2025-09-05 • via Tripadvisor