Hotel Borgo il Poeta

Hotels
•
Independent
6.2 (7 reviews)
Via Francesca Nord 248, Santa Maria a Monte, PI, 56020 , Santa Maria a Monte , IT
39-0587-709090

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Pets allowed

Facilities

Free breakfast
Health club
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Picnic area
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Property Description

Recreation Opportunities
Indulge in the health club, rooftop terrace, or garden for a refreshing experience.

Dining and Services
Delight in local cuisine at L'Osteria del Poeta and unwind at the bar/lounge. Enjoy complimentary perks like wireless internet and daily receptions.

Event Spaces and Amenities
Take advantage of the conference center and meeting room, along with convenient services like express check-in and dry cleaning.

To book your stay at the upscale Hotel Borgo il Poeta in Santa Maria a Monte, seize the chance to enjoy these luxurious amenities.

Important information:

  • All guests, including children, must be present at check-in and show their government-issued photo ID card or passport.
  • Cash transactions at this property cannot exceed EUR 5000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: FLR

Property Policies

  • Pets

    Service animals are exempt from fees/restrictions

  • Pets

    Pets allowed

  • General

    Professional property host/manager

  • Pets

    Pets allowed (no fees)

  • Pets

    Service animals are allowed

Location

Guest Reviews

6.2
Based on 7 reviews
F
FranciskaS11 • NONE
2
It was so bad we could not spend the night there, and we never got a refund for it either.
Pros:

We travel a lot around the world, however we never had such a bad experience anywhere. We got to the hotel a little bit late. The atmosphere was a bit scary, the entire hotel was like a haunted house with weird noises - an old lady was moaning -, scary lighting. We still decided to check out the room, but it was really ugly: small, old furniture, dirty walls, not too nice restroom. The children got really scared and did not want to stay there, in fact they just wanted to get out as soon as possible. I asked for a refund, but I was told I have to wait for the manager until Monday. Now that was not possible, but I was told I can call to ask for a refund. And that is exactly what I did not once, but at least 10 times! at the end the manager was very arrogant and rude and I never received the money back for the night we did not spend at this horrible hotel.

2021-09-07 • via Tripadvisor
V
Verified traveler
4
Mai più...
Pros:

Hotel 4 stelle non all'altezza, in declino equivale a un due stelle.

2020-08-19 • via Nuitee
M
Max • partner
2
Pros:

Very rude staff, room smelled horrible like mould, lamps besides the bed were both melted from some extreme heat (no idea what happened here 😅). All appliances were super old and the air condition remote was extra taped so you couldn’t change temperature etc (was super hot in the room and not possible to regulate down). In the morning we wanted to check out the included breakfast buffet. When we arrived a waiter was asking if we like coffee, but the manager(?) from behind the reception screamed “no breakfast” so we left. Overall all super bad experience!

2020-08-17 • via Nuitee
V
Verified traveler
6
Pros:

Hôtel pratique, personnel aimable.

2019-11-27 • via Nuitee
V
Verified traveler • family
8
Pros:

Camere spaziose, letti comodi, personale cortese e gentile.
Posizione hotel ottima per spostarsi verso Lucca, Pisa e Livorno.

2019-11-04 • via Nuitee
V
Verified traveler • self
8
Pros:

Struttura semplice e carina.
Personale gentile.
Camera singola non grandissima....comunque tutto okk

2019-03-11 • via Nuitee
1
126jinc • Solo travel • kr
4
Worst hotel ever!!!
Pros:

I can say in a second that it is my worst hotel choice ever! Dirty rest room with spider net, sagged mattress, wall mount air conditioner that can be powered on by only owner of the hotel, only 2 towels with 5 euro charge per additional, and Mosquitoes in May.
Very unfriendly and unprofessional service, too!
As for safety, watch out! No lights at all on all hotel floors. If u go outside the room after sunset, u must carry the flash light. It is complete darkness! No way to identify the room number unless u have super sensitive sense of direction.
If u are trying to book it, u are really adventurous person.

2017-05-28 • via Tripadvisor