The Peninsula Shanghai

Hotels
The Peninsula Hotels
9.4 (705 reviews)
No. 32 The Bund, Zhongshan Dong Yi Road , Shanghai , cn

Free
Children allowed

Facilities

Health or beauty spa nearby
Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Stunning location
Great amenities
Cons:
Overcrowded lobby
Limited room temperature control

Categories

Cleanliness
8.7
Crowded lobby area detracts from guest comfort.
Service
10
Staff were friendly, attentive, and provided excellent service.
Location
9.7
Inmejorable location, ideal for visitors.
Room Quality
9.2
Spacious room, although some heating issues noted.
Amenities
9.7
Great pool and spa facilities; however, some overcrowding reported.
Value for Money
8.7
Overall experience is great, but minor charges felt unnecessary.
Food and Beverage
9.2
High quality breakfast overall, but limited variety noted.
Overall Experience
10
Fantastic overall stay; will definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 00:16

Property Description

Luxurious Amenities and Features
The Peninsula Shanghai offers a luxurious experience with spacious guest rooms featuring modern furnishings and high-tech amenities like Nespresso machines and plasma TVs. The bathrooms are a highlight, equipped with a spa bath and a TV for ultimate relaxation.

Relaxation and Wellness
Guests can unwind at the Peninsula Spa by ESPA with massages and beauty treatments, or take a dip in the 25-meter lap pool. The fitness center is perfect for those looking to stay active during their stay.

Culinary Delights and Entertainment
Indulge in a variety of dining options from Chinese dishes at Yilong Court to European cuisine at Sir Elly’s Restaurant. End the day on a high note with drinks at the Compass Bar and live music at Salon de Ning.

Book your stay at The Peninsula Shanghai for a truly unforgettable experience.

Important information:

Please note that for stays more than 10 consecutive days:
- If canceled 7 days in advance, no fee would be charged.
- If canceled within 7 days prior to arrival, 100 percent of the entire booking would be charged.

According to Shanghai’s anti-smoking regulations, smoking is not allowed in the property's indoor areas.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Internet

    Wired internet is available in the hotel rooms and is free of charge.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    People no matter the age stay for CNY 400 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.4
Based on 705 reviews
Cleanliness: 8.7
Service: 10
Location: 9.7
Room Quality: 9.2
Amenities: 9.7
Value for Money: 8.7
Food and Beverage: 9.2
Overall Experience: 10
R
Raphael couple us
8
Pros:

I was mostly impressed with the check in. It was done in the room.
The breakfast service of combining a la cart and buffet.

Cons:

Price of hotel car was little heavy.

2026-04-18 via Nuitee
V
virginia couple us
8
Luxury but not enough soul
Pros:

The driveway and large room and bath. Good coffee in room

Cons:

Too crowded at the lobby due the the restaurant being positioned there

2026-04-16 via Nuitee
T
Tamas family_with_children hu
10
2026-04-15 via Nuitee
couple fr
9
2026-04-13 via Nuitee
J
Jennifer couple sg
10
Amazing- would come back to stay again
Pros:

Fabulous in every way- great rooms, comfortable, lovely little touches, friendly staff and good service

Cons:

The toilet doesn’t always flush well

2026-04-13 via Nuitee
J
Jan couple de
9
2026-04-11 via Nuitee
A
Aleksei family_with_children kg
10
2026-04-08 via Nuitee
A
Aleksei family_with_children kg
10
2026-04-08 via Nuitee
M
MIGUEL family_with_children be
10
2026-04-07 via Nuitee
A
Alexey family_with_children il
10
Pros:

Завтрак,обслуживание номеров,консьерж-всё на высшем уровне.

2026-04-06 via Nuitee
V
Vladislav couple ru
10
2026-04-05 via Nuitee
L
lee couple kr
9
Pros:

위치 좋았고 서비스 차분하고 좋았습니다. 조용하고 방도 넓고 전반적으로 다 만족스러웠어요. 직원들과 영어로 소통도 잘 되었고 상하이에 있는 동안 편안했습니다.

2026-04-04 via Nuitee
P
Podkorytov couple ru
10
Pros:

это один из лучших отелей в мире из городских 5 звездочных отелей! комфорт номеров, тишина, продуманность удивляет!
этот отель может быть самостоятельной причиной посетить шанхай!

2026-04-03 via Nuitee
G
Goberman couple de
6
2026-04-02 via Nuitee
P
Paul couple nz
8
2026-03-31 via Nuitee
N
Nargiza family_with_children kz
8
Атмосферный отель с прекрасным рассположерием, своим ДНК, но номерной фонд немного устарелый, очень слабый WiFi, скудные
Pros:

Расположение
Вид из окна
Гардеробная
Laundry

Cons:

Завтраки
Меню room service очень скудное
WiFi
В целом кухня очень слабая

2026-03-29 via Nuitee
J
Julius couple ch
10
Pros:

The beds were extremely comfortable

2026-03-29 via Nuitee
A
Alina solo_traveller ru
10
2026-03-25 via Nuitee
J
Julie Yuk Shun extended_group hk
5
Pros:

Location

Cons:

Staff not nice

2026-03-25 via Nuitee
C
Christine couple au
10
2026-03-23 via Nuitee