Embassy Suites Palmdale

Hotels
•
Embassy Suites Hotels
9 (451 reviews)
39375 5th Street West , Palmdale , us

listing image 1
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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Excellent amenities
Cons:
Carpet cleanliness issues
Rude staff experiences
Room cleanliness issues
Food quality problems

Categories

Cleanliness
8.14
Concerns about dirty carpets and issues with room cleanliness were mentioned.
Service
9.61
Many reviews praised the friendliness of staff, although there were some complaints about rudeness.
Location
9.15
The hotel is well-located, making it easy to access attractions.
Room Quality
8.6
While spacious, there were complaints about stained furniture and a malfunctioning hot tub.
Amenities
9.63
The indoor pool and various facilities received positive feedback.
Value for Money
9.09
Generally perceived as good value, but some noted high prices for low quality in dining.
Food and Beverage
8.14
Breakfast had some good options, but issues with cold food and quality were highlighted.
Overall Experience
9.61
Despite some issues, many guests had a very positive stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:31

Property Description

Luxurious Accommodations
Indulge in the spacious guest rooms at Embassy Suites Palmdale, featuring a separate living room, flat-screen TV, and modern amenities like an iPod docking station.

Convenient Location
Situated minutes away from popular attractions like Dry Town Waterpark and Marie Kerr Park Amphitheatre, our hotel in Palmdale offers easy access to entertainment and outdoor activities.

Complimentary Offerings
Enjoy a complimentary daily breakfast to start your day right, and stay connected with free high-speed internet access throughout your stay.

Experience comfort and convenience at Embassy Suites Palmdale. Book now for an unforgettable stay.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 451 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.61
A
Andrea • family_with_children • us
10
2026-03-21 • via Nuitee
M
Margarito • couple • us
9
2026-03-16 • via Nuitee
S
Samantha • family_with_children • us
1
Pros:

The room was cold, was brought to staff's attention at 3am cause it was to cold to sleep. Completely unhelpful. Not to mention the extremely loud equipment on outside. The pull out bed was also beyond uncomfortable and i have literal BRUISES today from the springs. The breakfast was good but not worth $167 for one night to be in pain and tired the entire next day from the discomfort.

Cons:

Been more helpful

2026-03-09 • via Nuitee
C
Carlinda • couple • us
10
2026-03-02 • via Nuitee
I
Israel • family_with_children • us
9
2026-02-09 • via Nuitee
T
Travel55276978960 • Family
4
Pool Restrictions & Bad Room Smell
Pros:

We were give a Handicap room. It smelled like old cigarettes and bad air freshener. Later we tried to take the kids to the pool for a swim. We were told that reservations are required when it’s a busy weekend. Only 15 people allowed per hour. The 15 includes non-swimmers and swimmers. If we had known this would be an issue for both nights, we would’ve picked a different hotel. Disappointed kids and parents. Will not return with kids.

2026-01-31 • via Tripadvisor
G
Gerardo • family_with_children • us
10
2026-01-30 • via Nuitee
A
Abilene • extended_group • us
8
2026-01-26 • via Nuitee
J
Jennifer • couple • us
9
2026-01-23 • via Nuitee
C
Christopher • couple • us
5
It’s was okay
Pros:

The area was quiet

Cons:

The room I stayed in had mold in the shower

2026-01-19 • via Nuitee
G
garrettf963 • Business
10
Great Drinks, Even Better Bartenders!
Pros:

Great spot with a solid vibe. Drinks were well made and the service really stood out. Flor and Bri were the highlights of the night—super friendly, attentive, and genuinely good bartenders. They kept things moving without making you feel rushed and made the experience way better overall. Definitely a place I’d come back to, especially if they’re behind the bar.

2026-01-14 • via Tripadvisor
G
Gonzales • family_with_children • us
10
2026-01-13 • via Nuitee
W
Washington • family_with_children • us
10
It Was lovely
Pros:

I liked everything but one of the managers was really rude.I do not take her name

Cons:

I don't like that.Some of the staff at night was rude

2026-01-10 • via Nuitee
A
Armero • solo_traveller • us
8
2026-01-07 • via Nuitee
C
carlos • couple • us
7
2026-01-05 • via Nuitee
M
Marilee • family_with_children • us
4
2026-01-05 • via Nuitee
S
Sonia • couple • us
4
Hotel was nice just wish the jacuzzi was open
Pros:

Beds were so comfortable and room clean

Cons:

The jacuzzi was not working

2026-01-04 • via Nuitee
S
Sonia • couple • us
5
2026-01-04 • via Nuitee
K
Kenneth • solo_traveller • us
5
Did not receive what I asked for
Pros:

Good location

Cons:

The carpet needs to be cleaned

2026-01-02 • via Nuitee
V
Victor • couple • us
10
Como sienpre de lonmejor
Pros:

Todo muy bien

Cons:

Excelente todo limpio y ordenado

2025-12-30 • via Nuitee