Embassy Suites Palmdale

Hotels
Embassy Suites Hotels
9 (474 reviews)
39375 5th Street West , Palmdale , us

Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Friendly staff
Spacious rooms
Good location
Excellent amenities
Cons:
Carpet cleanliness issues
Rude staff experiences
Room cleanliness issues
Food quality problems

Categories

Cleanliness
8.14
Concerns about dirty carpets and issues with room cleanliness were mentioned.
Service
9.61
Many reviews praised the friendliness of staff, although there were some complaints about rudeness.
Location
9.15
The hotel is well-located, making it easy to access attractions.
Room Quality
8.6
While spacious, there were complaints about stained furniture and a malfunctioning hot tub.
Amenities
9.63
The indoor pool and various facilities received positive feedback.
Value for Money
9.09
Generally perceived as good value, but some noted high prices for low quality in dining.
Food and Beverage
8.14
Breakfast had some good options, but issues with cold food and quality were highlighted.
Overall Experience
9.61
Despite some issues, many guests had a very positive stay overall.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 22:31

Property Description

Luxurious Accommodations
Indulge in the spacious guest rooms at Embassy Suites Palmdale, featuring a separate living room, flat-screen TV, and modern amenities like an iPod docking station.

Convenient Location
Situated minutes away from popular attractions like Dry Town Waterpark and Marie Kerr Park Amphitheatre, our hotel in Palmdale offers easy access to entertainment and outdoor activities.

Complimentary Offerings
Enjoy a complimentary daily breakfast to start your day right, and stay connected with free high-speed internet access throughout your stay.

Experience comfort and convenience at Embassy Suites Palmdale. Book now for an unforgettable stay.

Important information:

Upon check-in photo identification and credit card are required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: LAX

Property Policies

  • Parking

    Public parking is possible on site (reservation is not needed) and costs USD 10 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Internet

    Wired internet is available in all areas and costs USD 9.95 per 24 hours.

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9
Based on 474 reviews
Cleanliness: 8.14
Service: 9.61
Location: 9.15
Room Quality: 8.6
Amenities: 9.63
Value for Money: 9.09
Food and Beverage: 8.14
Overall Experience: 9.61
M
Malissa family_with_children us
9
Very nice stay every time I stay here
Pros:

Excellent

Cons:

NA

2026-07-17 via Nuitee
P
prasad family_with_children us
10
I totall enjoyed my stay. Friendly staff good breakfast entree choices. They also had printing servi
Pros:

The complimentary breakfast and drinks. Comfortable room

Cons:

Charging for parking

2026-07-13 via Nuitee
T
Tylina Sanders solo_traveller us
8
2026-07-09 via Nuitee
A
Ashia couple us
10
It was a perfect staycation
Pros:

Everything was great

Cons:

Nothing I loved everything

2026-07-09 via Nuitee
M
Muyco family_with_children us
9
2026-07-07 via Nuitee
D
Dick family_with_children ma
9
Pros:

Over all it was a good stay. The hostess at breakfast (who we had also last Nov.) was excellent.

Cons:

The down side was one elevator wasnt working. It verly made it down and then would not open the rest of the time there. It was reported to the desk and a maintenance person. No out of order sign was ever put up. Worried if it did open someone might get stuck.
Mike

2026-07-06 via Nuitee
T
Thomas solo_traveller us
6
Pros:

Over all nice clean hotel.

Cons:

The hotel is showing it's age. Carpets are stained, stuffing on walls...

2026-06-14 via Nuitee
A
Amy family_with_children us
10
2026-06-08 via Nuitee
I
Irene R family_with_children us
9
The friendliness and professionalism throughout the hotel.
Pros:

I like the fact that an excellent breakfast was served. There were many choices to choose from. Plus, the staff was courteous and very helpful, and always with a wonderful smile.
This was the very first time I have ever stayed at an Embassy Suites hotel.

Cons:

There wasn't anything I didn't like, everything was just great!
Nothing negative.

2026-06-02 via Nuitee
C
Charles couple us
10
Very comfortable and quiet
Pros:

Very clean

2026-05-28 via Nuitee
S
Sergio couple us
9
2026-05-15 via Nuitee
M
Markishia solo_traveller us
10
2026-04-21 via Nuitee
B
Barrysmith156 Couples
4
Do Not Pay For Parking
Pros:

The hotel itself is ok but we had a problem with the bar. We ordered premium beer (not the complimentary offering) and wine which they thought was ok served in a plastic container rather than a glass. Apparently they’d used up all the glasses but nobody was making any effort to wash them for reuse.

We pre booked and paid for the car park which was completely unnecessary as the hotel is surrounded by free parking areas just a short walk away, see photos. Very cheeky charge.

2026-03-31 via Tripadvisor
M
Markishia couple us
10
2026-03-31 via Nuitee
V
Vicki couple us
10
2026-03-30 via Nuitee
L
Luis extended_group us
10
Pros:

from the rooms to the breakfast. great location from soccer park.

Cons:

the pool room was hot

2026-03-26 via Nuitee
A
Adrian family_with_children us
10
Overall my stay was very pleasant. I will definitely stay here again .
Pros:

I liked they had complimentary drinks and that they had food that we can order and eat there. It was all very convidient.

Cons:

The time for breakfast I think it should be around 6:30 for those who or on a work trip and have to head out early . I didn’t bother to eat breakfast which was a bummer because I heard breakfast was good.

2026-03-24 via Nuitee
I
Irma family_with_children us
4
Worst stay ever. We couldn’t sleep because there were a group of party goes at 12am making so much noise. We called the
Pros:

Newer hotel

Cons:

Bad smell in the area, and inside the hotel/hotel room.

2026-03-23 via Nuitee
A
Andrea family_with_children us
10
2026-03-21 via Nuitee
M
Margarito couple us
9
2026-03-16 via Nuitee