Hilton Garden Inn Jonesboro

Hotels
Hilton Garden Inn
9 (330 reviews)
2840 South Caraway Road , Jonesboro , us

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Clean facilities
Good breakfast
Cons:
Musty smell
Room cleanliness issues
No heated indoor pool

Categories

Cleanliness
8.33
Some reviews highlighted cleanliness issues such as musty smells and bathroom cleanliness.
Service
9.8
Multiple reviews praised the staff for being friendly, helpful, and supportive during emergencies.
Location
9.34
Close to the highway and other amenities, making it convenient for guests.
Room Quality
8.29
Reviews mentioned small rooms and issues with the mattress, impacting overall comfort.
Amenities
8.82
Amenities are decent, but a heated indoor pool was missed by some guests.
Value for Money
8.78
Mixed reviews on value; breakfast had a charge which some found surprising, affecting perceived value.
Food and Beverage
9.33
Breakfast received positive feedback and was considered satisfactory.
Overall Experience
9.3
Overall, guests had a generally pleasing experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 10:06

Property Description

Modern Rooms with Convenient Amenities
Each room at Hilton Garden Inn Jonesboro is equipped with a flat-screen TV, microwave, refrigerator, coffee maker, and iron for a comfortable stay.

Dining Options for Every Meal
Enjoy a delicious meal at the Great American Grill restaurant, open daily for breakfast, lunch, and dinner. Grab snacks and drinks at the Pavilion Pantry convenience shop for a quick bite.

Relaxation and Fitness Facilities
Unwind in the heated indoor pool and hot tub, or take advantage of the outdoor patio. Stay active in the fitness room and keep up with work at the 24/7 business center.

Book your stay at Hilton Garden Inn Jonesboro today for a perfect blend of comfort and convenience.

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: MEM

Location

Guest Reviews

9
Based on 330 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 8.82
Value for Money: 8.78
Food and Beverage: 9.33
Overall Experience: 9.3
R
Rhonda extended_group us
10
2026-08-02 via Nuitee
C
Calvin couple us
10
Accessibility and very helpful staff
Pros:

Pleasant staff and atmosphere

Cons:

Nothing

2026-07-13 via Nuitee
J
Jordan solo_traveller us
8
A very elegant hotel.
Pros:

The convenience of the location.

2026-07-04 via Nuitee
C
Calvin extended_group us
10
My stay was exceptional, the staff was great and very helpful
Pros:

Nice, comfortable atmosphere

Cons:

Nothing

2026-07-03 via Nuitee
J
Jessica couple us
7
2026-06-18 via Nuitee
J
Juanita family_with_children us
10
2026-06-15 via Nuitee
M
Mays family_with_children us
10
Definitely will be staying here again.
Pros:

Very well lit and easy to find. Best location to the tournament fields. Friendly staff and very clean!! Breakfast was good too.

Cons:

Only complaint is the shower was hard to get turned on, my brother ended up having to take a bath instead but it was fine.

2026-06-11 via Nuitee
R
Robert couple us
5
2026-06-01 via Nuitee
J
James couple us
3
Cons:

See previous review

2026-05-22 via Nuitee
V
Verna solo_traveller us
10
Pros:

The staff are friendly! I stay here often and they recognize me each time I stay.

Cons:

At times they do not fulfill my request for a main floor room I have requested due to my disability.

2026-05-16 via Nuitee
H
Huckabee solo_traveller us
8
2026-05-11 via Nuitee
T
Tina solo_traveller us
1
Don't book here!!
Pros:

The person working the desk

Cons:

That the room was way too expensive to be a normal average room this was not $190 a night room no jacuzzi in here... No free breakfast... The remote didn't work.... Coffee maker wouldn't work..... The room was dirty when we got here..... I'm calling corporate today to try to get something done about $200 that went down the drain for nothing I could have stayed at the freaking super 8 motel and had the same damn service....

2026-04-29 via Nuitee
J
Justin couple us
10
Pros:

Clean and professional

2026-04-25 via Nuitee
J
Jonathan couple us
10
2026-04-20 via Nuitee
T
Trey family_with_children us
7
2026-04-13 via Nuitee
K
Kevin family_with_children us
8
2026-04-01 via Nuitee
M
Melanie couple us
10
Pros:

The best part of the whole stay was being treated by a sweet puppy upon arrival!! Definitely made the whole experience amazing. Will stay here again to see that pup again!

2026-03-24 via Nuitee
G
Geneva couple us
10
2026-03-16 via Nuitee
M
Mindy couple us
9
Good but overpriced
Pros:

Location, clean, staff was friendly.

Cons:

I feel it was overpriced for what it is. I have paid less for better. The sound from others rooms. My daughter and I traveled to visit a college and when trying to rest we could hear every time the room next to us turned on the water or flushed the toilet. I thought it strange but anyway. Overall it wasn't awful

2026-03-11 via Nuitee
G
Gary family_with_children us
10
2026-03-09 via Nuitee