Hyatt Place Portland Airport/Cascade Station

Hotels
Hyatt Place
8.6 (690 reviews)
9750 Northeast Cascades Parkway , Portland , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noisy appliances
Shuttle service issues

Categories

Cleanliness
8.23
Reviews mentioned cleanliness positively but noted issues such as a noisy refrigerator and unpleasant bathroom odor in one review.
Service
8.7
Most reviews reflected friendly service, though there were some notable issues with shuttle service and front desk interactions.
Location
9.24
Positive sentiment regarding proximity to airport and nearby amenities was highlighted in several reviews.
Room Quality
8.19
Some reviews noted the room quality as comfortable but mentioned issues with specific beds.
Amenities
8.72
The presence of shuttles, pools, and gyms was mentioned positively, creating a good perception.
Value for Money
8.68
Reasonable price for the quality provided, though some mentions of unexpected charges affected perception.
Food and Beverage
8.23
Breakfast was generally regarded positively, though some inconvenience regarding service and offerings was mentioned.
Overall Experience
8.8
Despite some complaints, the overall sentiment from reviews was positive and consistent with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:16

Property Description

Convenient Location and Free WiFi:
Situated on the MAX Red line, Hyatt Place Portland Airport/Cascade Station offers easy access to transportation and complimentary WiFi for guests' convenience.

Comfortable Accommodations:
Each guest room features a 42-inch flat-screen TV, over-sized sofa bed, and a compact fridge, ensuring a comfortable stay at Hyatt Place Portland Airport/Cascade Station.

Dining and Leisure Options:
Guests can enjoy 24-hour dining at the H bar, which serves baked goods and specialty coffee drinks. Additionally, the hotel offers an indoor swimming pool and a 24-hour fitness centre for relaxation and recreation.

Book your stay now at Hyatt Place Portland Airport/Cascade Station for a delightful and convenient experience.

Important information:

Please note: Must be 21 years of age to reserve a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 9 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 690 reviews
Cleanliness: 8.23
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
B
Becky family_with_children us
10
2026-04-14 via Nuitee
couple us
7
2026-04-11 via Nuitee
N
Nancy family_with_children us
10
Great stay with many restaurants nearby.
Pros:

Property was easily accessible and clean.

Cons:

n/a

2026-04-09 via Nuitee
D
De Marcus couple us
8
2026-04-06 via Nuitee
P
Preethi solo_traveller in
7
2026-04-01 via Nuitee
M
Michael family_with_children us
10
Pros:

Great breakfast

Cons:

Everything was good

2026-03-25 via Nuitee
B
Bruce solo_traveller us
10
Pros:

Clean, quiet, orderly

2026-03-22 via Nuitee
A
Amy family_with_children us
10
2026-03-19 via Nuitee
8
878starb NONE
4
Subpar
Pros:

Staff was friendly but I think people in Oregon are generally nice. Hotel was subpar. Doors are not sealed so you can pretty much hear everything. Dont pay extra for high floor, there are only 4 floors. No bathtub or microwave in room. No restaurant or vending in hotel as advertised. Airport Shuttle van driver was nice but van was old and worn down. Oh and sofa sleeper was barely sleepable ( only sheet no blanket) Back pain in morning!

2026-03-17 via Tripadvisor
B
BrandonK850 Solo travel Flagstaff, Arizona
8
Nice airport hotel, shows a bit of wear
Pros:

I ended up with a very early flight and needed to drive in to Portland the night before. The hotel was a reasonable price and had quite a bit of space in a king room. The hotel is also located really well in the Cascade Station area, so you have many options for restaurants or can entertain yourself shopping or if you need something last minute. They had a shuttle that goes to the airport every 20 minutes, even at 3:20 am. Pretty clean, but there was definitely some wear showing in different areas in the room and in the halls just due to the volume of people that must come through here every week. It was pretty quiet in the hotel compared to the outside, but I ended up with a shared internal door with someone that was pretty loud. Luckily, I just watched TV until they went to sleep and then had no issues. Would happily stay there again and hopefully get to try breakfast next time.

2026-03-16 via Tripadvisor
J
John solo_traveller us
6
2026-03-12 via Nuitee
J
Joseph family_with_children us
10
Pros:

It was very clean, comfortable, and organized.

2026-03-09 via Nuitee
P
PAULINE couple us
7
Nice hotel at Cascade Station
Pros:

Good location after landing at Portland airport and needing a place to stay. Free hotel shuttle. Room was nice and spacious. Breakfast offered good selection

Cons:

Yet again the food service at The Placery was NOT available! I had booked this hotel specifically because it offered food. We didn't want to go tramping around Cascade Station to find food. The food pictures on Booking.com are very deceptive, implying that great food can be purchased at the hotel.

2026-03-09 via Nuitee
P
PAULINE solo_traveller us
8
Good airport hotel
Pros:

Location close to airport. Shuttle bus into terminal.

Cons:

The pictures online suggest that there's a restaurant called The Placery that would be serving dinner. When we got there the food was pre-packaged and the staff didn't seem too enthusiastic to promote it. They encouraged us to go out to a nearby restaurant.

2026-03-03 via Nuitee
8
841theresah NONE
10
Great hotel choice!
Pros:

I had to make a last minute trip for personal business. This was the first time visiting the Portland area and this hotel. It was very convenient to shopping and good selection of restaurants.
The hotel staff was friendly and very helpful with all requests. Responding quickly to all needs. I found the room to be clean and very comfortable.
I would definitely stay here again.

2026-02-28 via Tripadvisor
M
matthewbM4975NR NONE
10
Great stay
Pros:

Great stay and no issues. The complimentary breakfast was delicious we did not have to get up at the crack of dawn to enjoy.

2026-02-27 via Tripadvisor
F
Fabian couple us
10
Exceptional experience
Pros:

Its location is ideal

Cons:

Nothing

2026-02-26 via Nuitee
F
Fabian couple us
10
Exceptional Experience
Pros:

Closeness to the Airport

Cons:

None

2026-02-26 via Nuitee
N
Natalie solo_traveller us
5
Pros:

The room set up was nice

Cons:

Clogged drain
Noisy
Dirty lobby

2026-02-22 via Nuitee
8
808nlc Solo travel Honolulu, Oahu, Hawaii
8
The best PDX Hotel!
Pros:

This is the pace to stay if you need easy access to PDX. They have a complimentary shuttle to and from the airport. There are quite a few food spots within walking distance, and the shopping at Cascade Station is across the street!!

2026-01-31 via Tripadvisor