Hyatt Place Portland Airport/Cascade Station

Hotels
Hyatt Place
8.6 (672 reviews)
9750 Northeast Cascades Parkway , Portland , us

Children allowed
Pets allowed

Facilities

Free beach shuttle
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Friendly staff
Convenient location
Cons:
Noisy appliances
Shuttle service issues

Categories

Cleanliness
8.23
Reviews mentioned cleanliness positively but noted issues such as a noisy refrigerator and unpleasant bathroom odor in one review.
Service
8.7
Most reviews reflected friendly service, though there were some notable issues with shuttle service and front desk interactions.
Location
9.24
Positive sentiment regarding proximity to airport and nearby amenities was highlighted in several reviews.
Room Quality
8.19
Some reviews noted the room quality as comfortable but mentioned issues with specific beds.
Amenities
8.72
The presence of shuttles, pools, and gyms was mentioned positively, creating a good perception.
Value for Money
8.68
Reasonable price for the quality provided, though some mentions of unexpected charges affected perception.
Food and Beverage
8.23
Breakfast was generally regarded positively, though some inconvenience regarding service and offerings was mentioned.
Overall Experience
8.8
Despite some complaints, the overall sentiment from reviews was positive and consistent with the target rating.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 19:16

Property Description

Convenient Location and Free WiFi:
Situated on the MAX Red line, Hyatt Place Portland Airport/Cascade Station offers easy access to transportation and complimentary WiFi for guests' convenience.

Comfortable Accommodations:
Each guest room features a 42-inch flat-screen TV, over-sized sofa bed, and a compact fridge, ensuring a comfortable stay at Hyatt Place Portland Airport/Cascade Station.

Dining and Leisure Options:
Guests can enjoy 24-hour dining at the H bar, which serves baked goods and specialty coffee drinks. Additionally, the hotel offers an indoor swimming pool and a 24-hour fitness centre for relaxation and recreation.

Book your stay now at Hyatt Place Portland Airport/Cascade Station for a delightful and convenient experience.

Important information:

Please note: Must be 21 years of age to reserve a room.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PDX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Public parking is possible on site (reservation is needed) and costs USD 9 per day.

Location

Property Accessibility

Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.6
Based on 672 reviews
Cleanliness: 8.23
Service: 8.7
Location: 9.24
Room Quality: 8.19
Amenities: 8.72
Value for Money: 8.68
Food and Beverage: 8.23
Overall Experience: 8.8
P
PAULINE solo_traveller us
8
Good airport hotel
Pros:

Location close to airport. Shuttle bus into terminal.

Cons:

The pictures online suggest that there's a restaurant called The Placery that would be serving dinner. When we got there the food was pre-packaged and the staff didn't seem too enthusiastic to promote it. They encouraged us to go out to a nearby restaurant.

2026-03-03 via Nuitee
8
841theresah NONE
10
Great hotel choice!
Pros:

I had to make a last minute trip for personal business. This was the first time visiting the Portland area and this hotel. It was very convenient to shopping and good selection of restaurants.
The hotel staff was friendly and very helpful with all requests. Responding quickly to all needs. I found the room to be clean and very comfortable.
I would definitely stay here again.

2026-02-28 via Tripadvisor
M
matthewbM4975NR NONE
10
Great stay
Pros:

Great stay and no issues. The complimentary breakfast was delicious we did not have to get up at the crack of dawn to enjoy.

2026-02-27 via Tripadvisor
F
Fabian couple us
10
Exceptional experience
Pros:

Its location is ideal

Cons:

Nothing

2026-02-26 via Nuitee
F
Fabian couple us
10
Exceptional Experience
Pros:

Closeness to the Airport

Cons:

None

2026-02-26 via Nuitee
N
Natalie solo_traveller us
5
Pros:

The room set up was nice

Cons:

Clogged drain
Noisy
Dirty lobby

2026-02-22 via Nuitee
8
808nlc Solo travel Honolulu, Oahu, Hawaii
8
The best PDX Hotel!
Pros:

This is the pace to stay if you need easy access to PDX. They have a complimentary shuttle to and from the airport. There are quite a few food spots within walking distance, and the shopping at Cascade Station is across the street!!

2026-01-31 via Tripadvisor
J
Joseph couple us
7
Good location but not a good value plus being charged for parking! There are better choices around.
Pros:

Good location from the airport

Cons:

The heating system made a terrible loud noise at times all though the night. Really annoying!ay o

2026-01-31 via Nuitee
Z
zedellj2021 NONE
10
Above My Expectatons
Pros:

Excellent location, walking distance to restaurants and shopping. The facility and guest room were modern and clean. Staff were friendly and professional. Great value. Highly recommended!

2026-01-29 via Tripadvisor
X
X702SergioM Business Arlington, Virginia
8
Clean, Comfortable, and Convenient
Pros:

Hyatt Place Portland Airport / Cascade Station delivered exactly what you want from an airport hotel clean, spacious rooms and a smooth, welcoming experience from start to finish. My room was in great shape, very comfortable, and worked well with my longer stay.

The staff was friendly and efficient, and check‑in was fast. I didn’t catch the name of the front desk agent, but we had a genuinely pleasant conversation the kind of warm welcome that sets the tone for the stay.

The location is one of the biggest strengths. Being right in Cascade Station means you’re surrounded by restaurants and shopping, all within easy walking distance. Whether you want a quick bite or something more substantial, you won’t need to go far.

Breakfast was solid each morning with very good selections. It’s consistent, well‑stocked, and exactly what you need before heading out for your day.

Overall, this is a reliable, comfortable Hyatt Place with great staff and an unbeatable location for PDX travelers. I’d absolutely stay here again.

2026-01-24 via Tripadvisor
L
Laplane couple us
10
Loved this hotel. Will stay here again.
Pros:

Great location
Friendly staff

2026-01-21 via Nuitee
H
Halpern extended_group us
3
Room was ok. Noisy with planes and lousy beds
Pros:

Convenient

Cons:

Beds were awful

2026-01-20 via Nuitee
B
BING-CI solo_traveller us
8
2026-01-20 via Nuitee
P
Patricia solo_traveller us
4
I would not stay again
Pros:

airport shuttle was on time and quick to the airport

Cons:

room walls where thin and not insulated- could hear people in the next room, airplanes flying over building kept me awake all night. Coffee in the room was not good. Ice machines are only not on the same floor.

2026-01-19 via Nuitee
M
Mark couple us
10
Good clean hotel to stay a night before a flight
Pros:

Clean comfortable, quiet, even though near the airport. Good walking and shopping all in easy reach. Lots of restaurants and cafes. The staff were friendly and smiled as we checked in. We only stayed one night, but it was a perfect way to get to the airport for our flight to Italy.

Cons:

There were no wine shops in the area. Target had a average selection of wines.

2026-01-19 via Nuitee
R
Ryo extended_group jp
9
Pros:

朝食がおいしかった

2026-01-19 via Nuitee
D
Deborah family_with_children us
8
We arrived very late, so we were only there to sleep for a few hours. The shuttle service was great!
2026-01-19 via Nuitee
M
Matthew solo_traveller us
10
Pros:

N/a

Cons:

N/a

2026-01-19 via Nuitee
R
Roger solo_traveller us
9
2026-01-19 via Nuitee
J
James couple us
6
Very good
2026-01-19 via Nuitee