Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria

Hotels
•
Homewood Suites by Hilton
9 (373 reviews)
121 Riverchase Parkway East , Hoover , us

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Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Fitness facilities (surcharge)
Non-smoking rooms
Air conditioning
Swimming pool
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Good breakfast options
Cons:
Soft bed leading to discomfort
Parking issues
One report of rodent in a room

Categories

Cleanliness
8.46
Multiple reviews mention the hotel and rooms being clean, though some guests experienced issues that affected their perception.
Service
9.43
Numerous reviews noted friendly and helpful staff, with many praising their service.
Location
9.47
Several reviews praised the convenient location of the hotel.
Room Quality
8.92
Rooms were described as spacious and recently renovated, with some minor complaints regarding comfort.
Amenities
8.95
Amenities like breakfast and suite facilities received positive feedback.
Value for Money
8.91
Generally regarded as a good value based on the quality of the stay.
Food and Beverage
8.46
Breakfast offerings received positive remarks, though some guests experienced issues.
Overall Experience
9.43
The majority of guests reported a positive overall experience and would return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 07:54

Property Description

Outdoor Pool and Hot Tub
Enjoy a relaxing swim in our outdoor pool or unwind in the hot tub at our Hoover hotel. Perfect for soaking up the Alabama sun or stargazing in the evenings.

Full Kitchens and Free Wi-Fi
Feel at home in our guest suites equipped with full kitchens, ideal for preparing meals during your stay. Stay connected with complimentary Wi-Fi throughout the hotel.

Evening Reception and Gym
Indulge in a light dinner and drinks at our evening reception, held Monday through Thursday. Stay active at our on-site gym or challenge friends to a game at the sports court.

Experience comfort and convenience at Homewood Suites by Hilton Birmingham-SW-Riverchase-Galleria. Book now for a memorable stay!

Important information:

Upon check-in photo identification and credit card is required. All special requests are subject to availability upon check-in. Special requests cannot be guaranteed and may incur additional charges.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: BHM

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

9
Based on 373 reviews
Cleanliness: 8.46
Service: 9.43
Location: 9.47
Room Quality: 8.92
Amenities: 8.95
Value for Money: 8.91
Food and Beverage: 8.46
Overall Experience: 9.43
J
Jesus • solo_traveller • us
10
2026-04-18 • via Nuitee
E
Enola • solo_traveller • us
10
2026-04-17 • via Nuitee
K
Kayla • solo_traveller • us
3
I don't like to be lied to, bye the staff 😒
Pros:

The staff was okay. The location was wonderful.

Cons:

I paid for 2 nights.The first room was smelling really bad. I asked for another room. At first they said they did not have anymore. Maintenance came up to spray the room.We had to leave for an hour. We was gone more than an hour. Made it back to the room It started smelling again. I call to let them know it was smelling again. That's when they decided to move us. The second room had an odor as well. Not as bad as the first room. They just gave me $25.00 back. I'm not going to stay there again. The room was very nice, but smelling. I did have Clorox wipes and Lysol spray. I clean with that. It did not help. I don't know what the problem was.I think the carpet need to be clean or taken out.

2026-04-17 • via Nuitee
B
Brittany • couple • us
10
Overall 100
Pros:

I like everything about this hotel, clean, location, very friendly staff, just so comfortable! It was so cute my name was on Tv when I walked in. I would def stay again

Cons:

Nothing to complain about :)

2026-04-13 • via Nuitee
J
jamie • couple • us
10
It’s was wonderful
Pros:

What you see is what you get

Cons:

Nothing

2026-04-07 • via Nuitee
H
Hillary • family_with_children • us
9
2026-04-06 • via Nuitee
C
Connie • extended_group • us
3
Cons:

We had booked a handicap assessiable room and when we got there they did not have available

2026-04-02 • via Nuitee
J
James • family_with_children • us
10
2026-03-23 • via Nuitee
S
Scotty • couple • us
10
2026-03-22 • via Nuitee
L
Larry • couple • us
10
This is the first time I have stayed in a hotel, and everybody was great.Thank you so much!!!
Pros:

Tenika G was the biggest help there, she help us to get around the city. She helped us with good places to eat at. She was the best, i have stayed in plenty of hotels. I have not ever had a person like her who helped me with anything I needed. I told her anytime I come back to Birmingham or Hooper. I will be staying with y'all. I did not get the other stuff names, but they was terrific to. The cook was a nice, wonderful person, who prepared a beautiful breakfast. The knight attendant was a great person to, so my state was awesome. And I want to thank the whole staff. Thank you so much!!!

Cons:

The stay was so great, i don't have nothing bad to say.

2026-03-09 • via Nuitee
L
Lily • couple • us
1
Cons:

The elevators take a very long time our room was dirty. I asked for a crib 24 hours before my arrival we received a broke one I told the front desk and they said there was nothing they could do about it. Room was always dirty the bathtub did not work so I could not give my children a bath.

2026-03-09 • via Nuitee
E
Ebony • couple • us
4
2026-03-07 • via Nuitee
G
Gary • couple • us
8
2026-03-01 • via Nuitee
M
Mandy • family_with_children • us
10
My stay was very comfortable, clean, quiet and pleasant.
Pros:

Very quiet & safe. It was conveniently located near restaurants, gas stations & the Finley Center.

2026-02-27 • via Nuitee
R
Ronnie • couple • us
10
Our stay was exceptional.
Pros:

The breakfast was great. It had lots of choices. The location was within 15 minutes of everywhere we needed to go.

Cons:

I can't think of anything that I didn't like.

2026-02-23 • via Nuitee
F
Frank • couple • us
10
2026-02-13 • via Nuitee
S
Shaquille • extended_group • us
10
2026-02-09 • via Nuitee
S
Scott • couple • us
8
Pros:

Grounds well kept, good area for our trip.

Cons:

Good experience

2026-01-19 • via Nuitee
M
Mr • extended_group • us
10
2026-01-07 • via Nuitee
N
Norman • couple • us
5
Charged for pets when they never have before, and wouldn’t give a receipt at the hotel or even reveal the total!
Pros:

Beautiful property, large rooms, all recently renovated. Convenient to I-65. Near a good choice of restaurants and fast food.

Cons:

We have stayed here at least a dozen times on our way to and from Florida because they have been pet friendly. Never have they charged us a fee for that. This time, however, they charged us $75 and didn’t tell us they were charging us. When I checked out, the woman at the desk refused to give me a receipt for the stay and even refused to tell me what the total charge for the stay was. She claimed that Booking.com doesn’t allow them to tell us what the final cost is. When I checked my email later that day, I got the receipt and discovered that they had charged $75 more for the pets. Outrageous that they would refuse to tell us and that they refused even to say what the total was. I am not sure we will stay here again.

2026-01-07 • via Nuitee