Comfort Suites Biloxi/Ocean Springs

Hotels
•
Comfort Suites
8.5 (892 reviews)
14001 Big Ridge Road , Biloxi , US

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Clean rooms and well-maintained property
Friendly, helpful staff
Convenient location near restaurants/points of interest
Comfortable beds / spacious rooms
Good value / reasonable rates
Accessible features (handicap shower)
Cons:
Spotty/unstable internet connectivity
Poor breakfast quality (eggs, sausage, juices)
Pool maintenance issues (too warm, cloudy filter)
TV/remote issues and odd quirks
Elevator reliability problems (recently fixed)
Room issues for some (leaks, smells, damaged fixtures)
Noise/fire alarm disturbances
Limited/front parking availability

Categories

Cleanliness
9.9
Multiple reviewers repeatedly praise rooms and facility as very clean and well maintained; a few isolated reports of nasty rooms or leaks are exceptions.
Service
9.5
Staff frequently described as friendly and helpful (assisted with handicap shower, welcoming), though there are occasional service lapses (housekeeper entering unexpectedly, fire-alarm incidents).
Location
9
Generally described as convenient and near restaurants/points of interest; a few comments note it isn't near the water or that parking up front is competitive.
Room Quality
8.2
Many guests found beds comfortable and rooms spacious/clean; some issues reported include firm beds (personal preference), old shower heads, leaking ceiling in one stay, occasional smells or damaged fixtures.
Amenities
6.2
Several concrete amenity problems: spotty/unstable internet, pool heating/filter issues, TV/remote quirks, and a recently fixed elevator — overall below expectations.
Value for Money
9.2
Multiple reviewers called the property good value or reasonable rate; positive perceptions of space and cleanliness support strong value ratings despite some service/food issues.
Food and Beverage
6
Recurring criticisms about breakfast quality (runny or poorly cooked eggs, undercooked sausage, unappealing breakfast meat, old-tasting juices); occasional positive notes about hot breakfast exist but overall negative.
Overall Experience
10
Majority of stays described as pleasant, comfortable, or 'amazing' with many repeat guests and recommendations; a minority of severe negative experiences (internet failure, room moves, leaks) exist but overall sentiment is highly positive.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:23

Property Description

Luxurious All-Suite Accommodations
Experience comfort and convenience at the Comfort Suites Biloxi/Ocean Springs. Each suite is equipped with a microwave, refrigerator, flat-screen TV, and free WiFi. Start your day with a delicious buffet breakfast before exploring nearby attractions.

Top-Notch Amenities
Enjoy a range of amenities including a coffee maker, hairdryer, and ironing facilities in every suite. Stay active at the gym, take a refreshing dip in the outdoor pool, or take care of business at the on-site business center with fax and copy services.

Convenient Location
Located just a short drive from popular attractions like Grand Casino Biloxi and Gulf Hills Golf Course, this hotel is the perfect choice for leisure and business travelers alike. Book your stay at Comfort Suites Biloxi/Ocean Springs for a memorable experience.

Important information:

Special requirements apply to group bookings. Please contact the property for details.

As a 100% smoke-free property, this hotel will charge a USD 150 fee for any room in which a guest smokes.

Please note that guests must be 21 years old or older if not accompanied by an adult when staying at this hotel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: GPT

Location

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: Yes
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: Yes
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

8.5
Based on 892 reviews
Cleanliness: 9.9
Service: 9.5
Location: 9
Room Quality: 8.2
Amenities: 6.2
Value for Money: 9.2
Food and Beverage: 6
Overall Experience: 10
G
Greg • solo_traveller • us
9
Fine
Pros:

All good except for internet difficulties.

Cons:

The internet connect was difficult and spotty at times. I checked out there and checked into the Comfort Inn in Pascagoula, MS. No internet connection sent me to McDonald. I was moved 3 times to different rooms, the last time with water leaking from the ceiling in the bathroom. So far, my worst hotel experience ever. I booked a weeks stay in Marrero a New Orleans suburb, starting on Oct 31st to Nov 6th. All the points I have been racking up won’t entice me to continue using Choice/Comfort Suites if the Internet hassles continue. You are on the verge of losing a good customer.

2026-10-27 • via Nuitee
D
Debra • extended_group • us
10
2026-10-22 • via Nuitee
S
stacy • couple • us
8
2026-10-17 • via Nuitee
T
Tywanda • couple • us
8
2026-10-12 • via Nuitee
D
Diehl • solo_traveller • us
10
Nice place to stay!
Pros:

The staff was friendly. The room was clean. Breakfast was good.

Cons:

This is just a personal preference! Most people like a good firm bed. I personally like a little more softness. I understand that a firm bed will last longer.

2026-10-08 • via Nuitee
L
Langston • solo_traveller • us
10
Pros:

Quiet and clean

Cons:

Eggs are meh

2026-10-07 • via Nuitee
D
Daniel • solo_traveller • us
10
Great comfortable stay
Pros:

Cleanliness

Cons:

All was good

2026-09-08 • via Nuitee
S
Susan • couple • us
8
Pros:

Location

Cons:

TV - you must point the remote at the microwave to get it change the channel

2026-09-07 • via Nuitee
M
Mary • solo_traveller • us
7
2026-09-07 • via Nuitee
J
Jennifer • couple • us
10
Pros:

Clean

2026-08-31 • via Nuitee
G
George • solo_traveller • us
8
2026-08-28 • via Nuitee
F
Francis • solo_traveller • us
8
2026-08-27 • via Nuitee
W
Wanda • solo_traveller • us
10
Wonderful place at a reasonable rate.
Pros:

The facility was extremely clean and neat outside and inside. The room was spacious and very clean.

Cons:

We just wish we could have stayed longer.

2026-08-24 • via Nuitee
C
Charlotte • extended_group • se
7
Cons:

Brandlarm utan orsak, 3 gånger under natten…

2026-08-22 • via Nuitee
T
TERESA • family_with_children • us
9
The stay is always pleasant!
2026-08-19 • via Nuitee
K
Kimberly • family_with_children • us
10
2026-08-19 • via Nuitee
O
Otis • solo_traveller • us
10
Always my go to when I come back home
Pros:

I like the location of the property in reference to the destinations that I frequent. Also close to establishments that I frequent

Cons:

The parking is troublesome at times being that everyone wants to park up front but that’s expected

2026-08-18 • via Nuitee
C
Celeste • family_with_children • us
10
2026-08-17 • via Nuitee
O
Orion • couple • us
8
Comfortable
Pros:

The room.

Cons:

The breakfast was lacking and the eggs were runny.

2026-08-16 • via Nuitee
J
Joseph • couple • us
10
2026-08-16 • via Nuitee